Menu
For Business Write a review File a complaint
CB Books and Magazines GoodNovel & Books Web Novels Deleted all the books I purchased from Jessica hall
GoodNovel & Books Web Novels

GoodNovel & Books Web Novels review: Deleted all the books I purchased from Jessica hall

M
Author of the review
4:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'am very angry that you had the nerve to remove all the books I brought off the author Jessica Hall on your site that cost me a fortune as your site charges are extortionate amount of money to read the you taking other authors books from me as well and if I don't get a full refund into my account I paid you with or all Jessica Hall books returned ASAP as i will have to buy them again elsewhere because of you stealing them from me and i will be contacting the fraud department as you have taken my money which I paid for goods that you have taken upon yourself to take back without refunding me which basically means you stole my money so I will not be buying from site anymore if this does not get sorted even though Jessica Hall no longer has a contract with you she has given permission for everyone to keep all the books they have purchased and I'am attaching the email from Goodnovel to Jessica Hall reply so you cannot say she told you to take them from my library so I suggest you either refund me or return all her books to me and if I don't hear back I will escalate this issue further and also let everyone know how you steal from your customers as this is disgusting how you treat your customers and think you can get away with

Claimed loss: I can't tell you as goodnovel removed all the purchases from my history but I know it in the hundreds of pounds as the books are not cheap

Desired outcome: I want a full refund or all Jessica Hall books returned to me ASAP

Confidential Information Hidden: This section contains confidential information visible to verified GoodNovel & Books Web Novels representatives only. If you are affiliated with GoodNovel & Books Web Novels, please claim your business to access these details.

0 comments
Add a comment

More GoodNovel & Books Web Novels reviews & complaints

GoodNovel & Books Web Novels - Scam at its finest
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
GoodNovel & Books Web Novels - Dreame app is much better
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
GoodNovel & Books Web Novels - $40+ per read?! Great new writer finds, but watch your wallet!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
GoodNovel & Books Web Novels - Not what I expected
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. GoodNovel & Books Web Novels Contacts

  2. GoodNovel & Books Web Novels emails
  3. GoodNovel & Books Web Novels social media
  4. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 01, 2024
GoodNovel & Books Web Novels Category
GoodNovel & Books Web Novels is ranked 23 among 175 companies in the Books and Magazines category