Menu
For Business Write a review File a complaint
Pandora

Pandora review: an unauthorized charge 6

N
Author of the review
9:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I hope this is the last time I will have to explain the problem I have with the product mentioned above. On 8/3/18, deduction of $10.62 was made from my checking account and has not been credited back to my account. I feel it is a fraudulent charge and will reporting this to my bank if it is not resolved soon. I refuse to give you my checking account number for the refund to be made. Please let me know what other information you need to resolve this situation.

Update by Nora Wink
Aug 05, 2018 2:06 pm EDT

This debit on 8/3/18 was a direct deduction and was no debited with a personal debit card.

Update by Nora Wink
Aug 04, 2018 12:13 pm EDT

My bank was debited $10.62 for this! How do I get a refund for this charge that I didn't authorize? Please send me a message to norawink32@gmail.com.

Update by Nora Wink
Aug 06, 2018 11:19 am EDT

On 8/3/18, Google Pandora Mountain View deducted $10.62 for a service I did not authorize to use with Pandora when I had been using. I have uninstalled Pandora from my phone to prevent any other changes to be deducted from my checking account. Please let me know what other information you need to resolve this matter. Thanks, Nora

Update by Nora Wink
Aug 05, 2018 2:03 pm EDT

I have a debit on my checking account for $10.62 on 8/3/18 which I did not authorize. I would like to be credited for this fraudulent charge as soon as possible. I just recently installed Pandora and was not offered this service. Please credit my account for the fraudulent charge. Thanks, Nora Wink

6 comments
Add a comment
I
I
Imballard
US
Oct 29, 2018 2:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Did you ever get any answers cause my account just had the same thing done to it

A
A
431227
US
Dec 17, 2018 7:16 am EST

I too have gotten charged by Pandora Mountain View, two months it went through for $9.99 it did not go through for December, the 3rd charge. Pandora help support indicated they couldn't refund the money because it was a Google Play issue. However they were able to tell me that the December charge wasn't going through. I have no idea how this charge even came about and why Pandora help couldn't refund, but had awareness of the 3rd charge not being processed. Very frustrating.

D
D
Doug Shurelds
US
Jan 12, 2019 7:34 am EST

what the hell is mountain view just had to me

K
K
Kathryn Bollinger
US
Jul 04, 2019 2:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please have someone call or e-mail/respond to a unauthorized charge on my bank account. Never have ordered or spoke with this company!
Pandora has never been installed on my phone. Please help.
Pos#057784 posted 7/3/19 on bank account

N
N
Nathanprewitt
US
Sep 22, 2019 4:23 am EDT

September 16th 2019$9 and some odd sense West took out of my checking account I don't know why I don't even know what the product is that is my complaint and I would like my money back ...

B
B
blh_2000@yahoo.com
US
Jul 19, 2022 11:07 am EDT

What is pandora mountain and why am I being being charged $10.81 every month when I have no idea what for?

  1. Pandora Contacts

  2. Pandora phone numbers
    +1 (410) 309-0200
    +1 (410) 309-0200
    Click up if you have successfully reached Pandora by calling +1 (410) 309-0200 phone number 0 0 users reported that they have successfully reached Pandora by calling +1 (410) 309-0200 phone number Click down if you have unsuccessfully reached Pandora by calling +1 (410) 309-0200 phone number 0 0 users reported that they have UNsuccessfully reached Pandora by calling +1 (410) 309-0200 phone number
    +1 (510) 451-4100
    +1 (510) 451-4100
    Click up if you have successfully reached Pandora by calling +1 (510) 451-4100 phone number 0 0 users reported that they have successfully reached Pandora by calling +1 (510) 451-4100 phone number Click down if you have unsuccessfully reached Pandora by calling +1 (510) 451-4100 phone number 0 0 users reported that they have UNsuccessfully reached Pandora by calling +1 (510) 451-4100 phone number
  3. Pandora emails
  4. Pandora address
    2101 Webster St, 16th Floor, Oakland, California, 94612, United States
  5. Pandora social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2024
Pandora Category
Pandora is ranked 6 among 298 companies in the Jewelry and Watches category