Native Indian Made
Reviews and Complaints

On 9/3/23 I placed an order # 5925. There were four items in the order. All of the items arrived except the Navajo Silver Feather earrings for which I paid $46.47. I want the earrings or a refund. I tried calling [protected]). The answering machine was too full to leave a message. I've tried to reach the on- line address to no avail. The name and return address on the package that I received is, Eva Kowalski: Native Indian Made: 4600 Monte Frio NW: Albuquerque NM 87120.

I bought a pair of silver feather earrings with a lapis stone post on August 1, 2023. Initially, I was pleased with the purchase. I wore them one day, then when I took them off, I saw that the hoop that connects the feather to the post was not soldered to form a closed circle. When I took my top off over my head, the feather fell out of the earring's opened hoop.

I did send an email, with a photo, to the last email I received from N.A. Made. The email came back to me as a "Note to Self," as if I had sent the email to myself, instead of a "reply" email. That was the first time that happened, so I am writing this complaint here.

At first, I just wanted to request for new earrings, but there was another problem: The earrings are not marked as ".925" sterling silver. I cannot verify the quality of the metal, let alone the integrity of the item (because parts fall off). Now, if I cannot get the earrings that I ordered (good quality and stamped as sterling silver), then I want my money back.

Phone number [protected].

They have changed their business name a few times. Because Native American Jewelry doesn't deliver what you order. After reading other customers experiences they reflect my own.

I ordered a pair of feather and turquoise earrings from JewelryNativeAmerican.com - says they will send me shipping information after confirmation of the order. After 3 days there was no shipping information. I emailed them and they replied "the artist could not be reached."

This is obviously a con artist ploy so you do not cancel the bank transaction. All subsequent emails asking for information or money back are never answered. Phone calls never picked up.

JewelryNativeAmerican.com has not delivered my merchandise or answered my emails after the 1st inquiry. They are hosted on Shopify. I have detailed records of the purchase, emails.

3/16/22 I was told by Dominica that the turqoise cat earrings had not arrived since the artist had covid & was in quarantine til 3/25/22

After hearing nothing I called back on 3/29/22 & was advised the voice-mail was FULL

No Doubt! The earrings I finally received on 3/30/22 were Coral Cats

NOT THE TURQUOISE CATS I ORDERED!

I have made NUMEROUS calls to Native Indian Made & always reach voice-mail

I have never talked to anyone since my conversation with Dominica on 3/16/22

This was a gift for my Sister & I need someone to communicate with me. I still want the earrings but need to talk to someone in authority to rectify this situation

This is terrible terrible customer service !

I ordered a necklace here on 11/30/21 and received it on 12/14/21. I immediate sent an email with pictures showing that what arrived is not what was described on the site. The necklace was supposed to be from a specific designer and all the hallmarks on the necklace I received showed otherwise. It took 3 emails to finally get a response that it was indeed a mistake. The communication was very poor as I had to continuously reach out for the status of the refund. I dealt with Eva and Dominika and I have email trails showing all this. Finally, even though it was their fault on sending me the wrong necklace they refused to refund the return shipping fee. I sent several emails asking since it was clearly their fault and not mine, but eventually they stopped responding altogether. Very unprofessional and does not treat customers well. Any business should make it right if it was the business’ error. If I had incorrectly ordered the wrong item or if it was way my fault, I could understand having to pay shipping back to rerun the item, but since it was obviously their error, it’s wrong to expect the customer to pay for sending the incorrect item back to the business. I wouldn’t recommend anyone order anything from here.

I have made numerous unsuccessful attempts via emails and phone calls, at trying to get my order completed and shipped to me.

Company staff not returning my latest emails nor my phone calls to the best of my knowledge.

I have supporting documents regarding what emails correspondences we have had regarding lay away, payments and method of payments.

I will be sending the company a certified letter as a last resort in attempts to hear back from someone regarding a full refund at this point.. upon locating the company's physical address.

I ordered a Navajo Silver Turquoise Bear Paw Belt Buckle. They took my payment, sent me a confirmation email but nothing else. I have yet to receive any information regarding shipping/tracking. I've reached out to them several times via email and voicemail with no response. I am beginning to feel pretty confident that this online presence is not legitimate. Bummer. Scammed. $257.60 down the drain.

This company is a total scam.
As a native I am fully aware of the artists who design. They are offering pieces from artists that are dead.
This is a fraudulent company. PERIOD.
Try calling.
Try getting a reasonable answer.
Try talking to someone besides a drunk Male that yells at you.
UNBELIEVABLE...

I ordered jewelry from Native American Made, (online shopping.com) Oct. 2021, and NEVER received it (now Jan.2022). I heard every excuse possible with Covid and no mail running at the reservation. OR just wouldn't hear from them at ALL! No one answers their phone, and about 2 emails in 3 months with excuses. DO NOT purchase from this company! They are taking peoples money with no products! If the price is too good to be true, they ARE! They send out hundreds of advertisements for 70% off, they are just stealing your money!

The picture showed the bracelet as blue. I wanted it to match my daughter-in-laws tourquise ring.

I thought I was actually getting a sale on some nice jewelry. I was wrong. After I ordered, it took weeks for them to arrive. When they did, I was horrified. I ordered two necklaces, two bracelets and some dangle earrings. Not real silver and cheaply made. Could get these items at the 99cents store! I spent over $300 on junk. I emailed them and told them this was fake jewelry, not silver and definitely not of good quality. Plus, a couple of the items were listed as "last one available". It wasn't. They falsely advertise it's the "last one". I demanded to get my money back and not pay for a re-stocking fee. Dominica returned my email and stated she was out of the office for a week. I emailed again demanding a refund and she said to return it and she will "ask" if I can not be charged the restocking fee. She apologized and said that they are genuine Native American jewerly. Which they are NOT. Now after reading these complaints, I feel if I return these items, I won't even get my money back. They are scammers. Don't buy from them!

I've been trying to reach to Native Indian Made for just about 3 weeks, no answer. I left several phone calls emails and Facebook message, still no answer.

Really bad customer service, I was hoping for better service, I hope the Necklace is authenticated with a paper proving that it is 100% American Indian made using only 100% American Indian traditions and real cut stones with pure sterling silver and Indian materials, or else I will requisition my money back, and possibly bringing them to court for scam.

I order the Navajo cuff bracelet for a good price. They were prompt to take my money and sent a receipt to my email. They never sent an email that provided any tracking information. I waited for the item to arrive but it never did. I sent them emails that they never responded back to and I made numerous phone calls only to get their answering machine and a voice message that Dominica was unable to answer the phone because she was away from her desk assisting another customer... I finally realized that I had been scammed. I contacted my bank and they are going to assist me in getting my money back... DO NOT purchase anything from this company it is a big scam.

I ordered 4 items and received only 3 of them. I've sent 2 emails about the missing item with no response. Now I'm out the $50 I paid for the item! This is no way to run a business! I feel ripped off!

I made & paid for a purchase via online in the amount of $200.51. This was a gift. However, it wasn't to the liking. I then emailed them and they responded by requesting that I return them. I did so, insured. Since the return that was delivered on 1/2/2021 they refuse to respond to my several emails, voicemails, let alone answer the phone! This is absolutely ridiculous! DO NOT ORDER FROM THEM! It'll save you time and frustration if you decide to return any item you've purchased. I had to file a claim through my bank. Which I did today 2/4/2021. My bank will investigate with the USPS tracking number I provided which shows it was delivered. I say this again DO NOT ORDER FROM NATIVE INDIAN MADE! they are thieves! I am so disappointed because I pride myself in making purchases from Native Americans. Eva and Dominika are terrible people and scammers!

Ordered a miniature Navajo tea set. Paid Oct 7, 2020. Have not received any receipt from the company, tracking info, or the teaset. No one has called me back or responded to my emails. Luckily I paid through PayPal so can file with them to get my money back. I went to look in the online store and they STILL have the item listed as available to buy although I bought it 2 weeks ago?

On July 2020 I purchase one pair earrings, two charms, two bracelets and a choker from this website I never received a receipt I would like to return the merchandise however I called the company several times left messages and know one returned my calls how can I return these items without a receipt. Yet the company immediately charge my credit card for the amount of $310.49. Please help

Zuni Multi-stone Hummingbird Bracelet. ID 2-9286 Stone had falling out on delivery. Navajo Silver Turquoise Bracelet. ID 2-36240 It was larger then I wear. Sent back and put several items that they could send to replace it. They say the won't return money so I put down 5 items that I was going to order. Navajo Silver Onyx Bracelet. ID 2-36660. IT had a lot if stones and since I received the other with the stone out I just wanted it checked so I wouldn't lose a stone from it falling when wearing it.

On October 4th 2019 I purchased two bracelets from this site for about 175.00 well they dammed shur got the money from my account yet haven't sent email confirmation for purchase or ship date . I have been calling and emailing the site for 7 days and not a soul has answered eather. This is nothing less than wire fraud across state lines and I intend to pursue it as such if someone does not contact me to straighten this out

I ordered a lapis ring with a sterling silver band on 10-4-19. I have
not received a receipt, yet the company immediately charged my
credit card 40.51. I did not get the ring, and I can't get the company to
answer my specific question: where is the ring?

I plan on filing a complaint with the Better Business Bureau. I have
already called 4 times. Dominika returned a call when I was gone, but
failed to say when the product will be sent. She claims she does not know my name, but it is on
the credit card, obviously. So, Native Indian Made is stealing from me,
and even though it is not a huge amount of money, I consider this fraud.
I will not rest until I receive my product and I have contacted the Better
Business Bureau for the wasting of my valuable time as I hunt down the
product I am owed.