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Grayscale Investments Customer Service Phone, Email, Contacts

Grayscale Investments
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1.0 2 Complaints
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Grayscale Investments Complaints 2

ComplaintsBoard
D
1:55 pm EST

Grayscale Investments new user package

Hello,

I contacted customer service about the new customer package. They advised I was eligible and I specifically asked if there was any restrictions. As in stipulations on withdrawals for example. I was told no restrictions in proceeded to accept , then after one trade and wanting to make a withdrawal it was rejected. Being told that I needed to make ten trades before I can withdrawl. at no stage was I told this before accepting the package, I contacted customer service they advised of the ten trades before withdrawl then Said if I doubled my balance and then traded once I could withdraw. I do not have the funds to do this. my uid is 81106 and my name is David Quirk.

Desired outcome: I wish to cancel the new user package and withdraw my funds as if I can't this will leave me in financial difficulties. Also if a customer asks about any restrictions, you advise them of this rule before accepting the new user package.

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ComplaintsBoard
D
2:46 am EST

Grayscale Investments stay away

Never deal with Grayscale Investments.
I myself wanted to invest, as this company is famous and seems that they earn enough. But I always read reviews before dealing with companies and it saved me from making the biggest mistake. I am not going to waste your time by describing it here, I think you have to Google that by yourselves to understand what I mean. Just google Barry Silbert name, his reputation and how he scammed a lot of people (and keeps doing it, I suppose).
Honestly, I personally stopped looking for crypto funds to invest because most of them are spam (like 99%). It's better to spend several days on some kind of studying and invest without anyone's help. If you lose your money, you'll be the one to blame and maybe that will make you feel better rather than knowing that a bunch of scammers stole your money and run away.

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Is Grayscale Investments Legit?

Grayscale Investments earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Grayscale Investments to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Grayscale Investments is known for their high standards and safety. If you're thinking about dealing with Grayscale Investments, it's wise to check how they handle complaints.

We found clear and detailed contact information for Grayscale Investments. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Grayscale Investments has claimed the domain name for grayscale.co for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Grayscale.co has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Grayscale.co has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Grayscale Investments and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the grayscale.co. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Grayscale Investments protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Grayscale Investments. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Grayscale Investments complaint handling

Grayscale Investments reviews first appeared on Complaints Board on Nov 13, 2018. The latest review new user package was posted on Jan 10, 2023. Grayscale Investments has an average consumer rating of 1 stars from 2 reviews. Grayscale Investments has resolved 0 complaints.
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  1. Grayscale Investments Contacts

  2. Grayscale Investments phone numbers
    +1 (212) 668-1427
    +1 (212) 668-1427
    Click up if you have successfully reached Grayscale Investments by calling +1 (212) 668-1427 phone number 0 0 users reported that they have successfully reached Grayscale Investments by calling +1 (212) 668-1427 phone number Click down if you have unsuccessfully reached Grayscale Investments by calling +1 (212) 668-1427 phone number 0 0 users reported that they have UNsuccessfully reached Grayscale Investments by calling +1 (212) 668-1427 phone number
  3. Grayscale Investments emails
  4. Grayscale Investments address
    250 Park Avenue South, New York, New York, 10003, United States
  5. Grayscale Investments social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Grayscale Investments Category
Grayscale Investments is ranked 77 among 337 companies in the Cryptocurrency category

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