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Great Fun review: charged by credit card for 119. 99 769

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Author of the review
9:02 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Very interesting - I just looked over the weekend - had similar charges. I called them and they were closed over the weekend. So not only did they charge this month - they have been charging my credit card since January. I don't know how I missed it. So I called my credit card company and it's not being charged as revolving which mean monthly someone is entering my information from TLG*GREATFUN. I called them this morning, pushed zero and demanded to speak to a manager. After getting a speal from the woman on the phone about what great offers they can provide to me - BLA BLA - THIS IS A SCAM! Management credited my Visa for the last four months and said I would have to contact Corporate to reverse the other charges. Call them now... Great Fun - [protected] - and their Corporate Fax number is [protected].

769 comments
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JJ
Aug 21, 2008 11:59 am EDT

Same as all above! Shame on AIR TRAN! Shame on me too. I also spent an hour on the phone trying to get this resolved. $11.99 has been deducted from my CHECKING account in June July and TWICE in August. The customer-no-service rep said I would be refunded two of the charges but would have to dispute the others by a form that she will be sending me. I asked this young woman how this company can operate so underhandedly. And in this economic climate how could she work for a company that STEALS money and has no MORALS whatsoever. She couldn't answer. This isn't the end...whether or not I get my money back, I am going to pursue this fully!

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Carl Smith
Aug 21, 2008 12:07 pm EDT

I, too, received a charge this month for $11.99. This occurred on July 31, shortly after returning from a trip that included a visit to Cedar Point. I don't know that there is a connection to Cedar Point or an employee of Cedar Point, but it is interesting that Great Fun advertises amusement parks on their web site. Does anyone else have a connection on an incorrect charge that might include Cedar Point? Possibly, we can identify a source of the problem.
By the way, American Express reversed the charge immediately upon my recording a dispute.
Now, today, I received a $10 check from Great Fun. Depositing it would open a membership for $139 annually. I have not idea what that membership would be for ... but I would be a member.

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HH
Aug 21, 2008 12:08 pm EDT

I just noticed $11.99 charge from Great Fun.

Apparently they got it from shoebuy.com when I bought a pair of running shoes online.

I just went ahead and reported my card missing. Those ### can rot in hell.

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Tim O'Dell
Aug 22, 2008 9:32 am EDT

Apparently I got signed up when my wife used my card to join Classmates . com. It asked if she would like 15% rebates. She checked yes, and that's all the justification they needed to sign me up. The name "great fun" (I refuse to capitalize their name) appears nowhere on the Classmates website. This seems like an illegal slamming technique to me.
At first i thought i would give them a chance when the member card came by mail and was a thirty day free trial. After all, I eat out and other things that a discount for would be nice. So I register at their website and check it out. Maybe one or two places I eat but no discounts any better than I already get in the mail in those coupon mailouts.
So, I call to cancel. The fastest talking women on earth talked me into an extra free month. So, I try to go back to the website but now my password won't work. The new one they send me by E-mail won't work either. So I call their tech support and they give me one. Still can't log in.
So, I'm calling back again to cancel. Wish me luck.

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WOW
Aug 22, 2008 2:42 pm EDT

i used fandango to buy tickets and the same happened. be careful!

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John Smith
Aug 23, 2008 9:38 am EDT

It is right, these TLG GreatFun Scamers have started charging my credit card. I am totally confused how these criminals got my credit card number. I have reported to my credit card bank. I will call these scamers to find out why they are charging my account. Folks we have to bew very careful of these lowly scamers.
Thanks

John smith

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C A Noble
Aug 25, 2008 6:45 am EDT

Ordered airline tickets on line. Signed for $50 rebate. Never received any info from GreatFun but have been charging me a monthly fee. Tried to call and cancel account but "lines are all busy, call again later."

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Gordon L. Thorn
Aug 26, 2008 5:25 pm EDT

My July 08 Mastercard bill had charges of $14.99 for TLG*GREATFN27 407899Jun [protected] CT on 16 June 08 and for TLG*GREATFN27 407899May [protected] on 19 June 08. My wife called to complain about these charges for something we did not purchase. She was told by a lady named Chisa the membership(?) would be canceled and we would receive credit for the charges.

My August 08 bill had no credit from TLG*GREATFN27, no surprise, but it did have, surprise, a charge of $14.99 for TLG*GREATFN27 407899JUL [protected] on 15 July 08. Again my wife called to complain. This time she talked to a lady named Nicole. Again she was told the membership would be canceled, but that only two charges could be credited. My wife was finally told in order to get credit for the third charge we needed to write the company. I intend to write Great Fun, but after seeing the complaints on this site, I may have to be satisfied to just get the charges stopped, although I would like to have credit for the $44.97.

Anyone have a suggestion?

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Cyril F Richon
Aug 28, 2008 8:25 am EDT

I just found a 59.99$ on my HSBC credit card from TLG Great Fun, I called HSBC they gave me the TLG number, I talked to a girl called Latetia who said the menbership would be canceled and that I would have a refund within 60 days!
I called HSBC Bank back and insisted on talking to the transaction dispute departement. After at least 20 minutes of negociation they agreed to declare this transaction fraudulent and refund me immediately. They finally told me that they are well aware of this TLG company and I should go ahead and declare my card stolen because there would probably be more charges on my credit card. So TLG steals/buys your credit card number from other companies and they use them, a lot of people don't check their statement carefully, some charges go through I guess this is how they make there money.
I'm also filling a complaint with the Better Bureau of Business.
They should be stopped, if I go around using someone else's card, I would be arrested for fraud/theft but since it's a company they keep on doing it unpunished...
The best way to deal with this issue is to hold your bank/credit card company responsible by having them aknowledge that it is fraud and that THEY are responsible to protect you against it!
We pay enough insurances and annual fees, they must be worth something...

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Cyril F Richon
Aug 28, 2008 10:46 am EDT

A little update! I called Triligiant (The big company) and they kept saying I deposited a check, what is interesting is that three different cutumer representatives gave me three different amounts! I double checked my account for all transactions dating back to february 2008, no check was deposited.
I was given a cancellation number and I was told I would be refunded for the $59.99.
Not enough!
I called my local Federal Bureau of Investigation, they have a credit card fraud service and filed a complaint, keep in mind that Trilegiant is, sometimes, using the United States Postal Services to perform their scam = here goes federal business, so I called again the FBI to report Mail fraud.
Well all that being done I called my Credit Card Company and told them all of that, I was IMMEDIATELY refunded for the transaction amount and the case is being escalated.
I don't really care about the $59.99, but I care about the modus operandi.
I will not stop there you can email me if you want

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shannon d.
Aug 28, 2008 1:00 pm EDT

i have been charged 12.99 for something i dont even know what it is and i want to be reimbursed my money!

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Carinel Gonzalez Nazario
Aug 29, 2008 10:53 am EDT

They are charging my account without permission.

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richard true
Aug 29, 2008 8:45 pm EDT

I just discovered charges on my credit card as well.. called the card co and closed the account and they are issuing a new card... also plan to call the Great Fun on Monday and "have a chat". If any of you start a class action suit count me in... this kind of thing burns my rhoids .

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Tammie Lee Murphy
Aug 31, 2008 5:26 am EDT

I didn't authorize for this plan with Great Fun, there was some money taking out of my account $11.99 and it also a overdraft fee of $36.00. I have been calling the phone number for the last two weeks and it keeps saying to call back. So some one needs to cancel this plan and refund my account in the amount of $$47.99 right away.

Thank You,
Tammie Lee Murphy.

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Tammie Lee Murphy
Aug 31, 2008 5:32 am EDT

I think that you shouldn't been just making anyone accept or just go into there accounts just because they are buying plane tickets. When I saw the catch with a fee I canceled the informations by deleting my information. I didn't click submit for this mess so for you to just take my information when I offered to by the plane tickets doesn't give you the right to take for something else.

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bill
Aug 31, 2008 6:49 pm EDT

Not just orbit, got cc 10 days ago. they already slammed it for 59.99. they were the 2nd use one the card. I have never used orbitz. I used the card for gas.

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Maria Rodriguez
Sep 01, 2008 5:02 pm EDT

I was ripped - off this month for the amount of $109.99 in my credit card. My transaction was TLG*GREAT FUN [protected] 800-290-8603CT. I will call my credit card and TLG to reverse this charge.

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bill
Sep 02, 2008 7:53 am EDT

here is the latest skinny

they claim to be in the biz for 35 years. I found this out after I suggested they close and get a I real job. they claim I got a 10.00 check from my cc company to try something they would be billed at 59.99 ongoing if I cashed the check. I never cashed the check.

Beware of these clowns, they know only one thing and that is dislocating the contents of what is in your wallets from you.

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NGUYEN
Sep 03, 2008 9:25 pm EDT

They charged my credit account monthly for the last 9 months without knowing what the charge is about. I called them up to stop charging my account. They gave me a confirm number of the cancellation of my membership. I don't know what the membership about, and certainly this membership is without my knowledge and is fraudulent. They told me that I will receive a refund upon filling out the form that they will send to me. I will call my credit card to cancel it, and will wait to see if my charges can be reversed.

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Kathleen Brock
Coloma, US
Sep 05, 2008 7:13 am EDT

I have just gotten off of the phone with GreatFun and they are going to cancell my unauthorized deduction to my monthly credit card statement (hopefully). According to my bank, I now must fill out forms with them to recover the monies taken out of my account. I simpley opened an e-mail from Classmates.com and was automatically charged and supposedly given a welcome package which never arrived. Thank goodness, at this point I am only out $25.00, and will never answer unwanted e-mails again. I am so glad that I noticed it on my bank statement and was only out money for two months. This could have gone on forever. Beware.

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louie
Sep 07, 2008 5:17 pm EDT

That is so crazy! I have just been deducted by these guys $99.99! a week ago...
what the heck! where do these guys get this? what are we doing thats making these people take money from our credit cards!

Luckily im with Chase, and they are sending these people under fraud investigation...

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Daniel
Sep 09, 2008 8:31 am EDT

I wouldn't even bother fighting with them. I went ahead and sent a complaint directly to the Better Business Bureau. In less than 2 days I got a confirmation from Great Fun that they will return all the fees they charged to my credit card; a total of $129.00. If you want to have a copy of the complaint I sent, just send me an email to daniel@spmusa.net, I will be happy to send you the text I used so that you can fight these people.

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Loraine
Sep 09, 2008 9:57 am EDT

I was just charged yesterday from TLG great fun and couldnt figure out for the life of me who the heck they were. I figured i would look it up online to see what i could find and thank goodness I found this. I called them and they said that it was activated or something because I received a 20.00 check from drugstore.com which isnt true. They gave me a confirmation number too which i have NO idea why and said they will refund me in 10-15days, which after reading this I highly doubt it. I caled my bank and cancelled my debit card and will be filing a dispute. UGH how can they do this to people? Its not right!

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dana
Sep 09, 2008 1:40 pm EDT

A charge of 59, 99 was charged on my HSBC credit card.
Called Great Fun and told them I did not authorize this! Had to get a bit nasty with them, but they agreed to refund me.
They are total scammers. I also think they are IN BUSINESS with HSBC and they do this to purposefully put a charge on an otherwise dormant card... then HSBC gets to charge a 39.99 LATE FEE when you don't pay it!
what a scam.
luckily both Great Fun and HSBC backed down and took the charges off when I told them they were scamming me and threatened legal action!

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MEG
Sep 10, 2008 8:39 pm EDT

THE ATTY. GENERAL WILL KNOW IN BOTH STATES CT AND NY.. I JUST GOT OUT OF DEBT AND DO NOT WANT TO GO BACK.. I AM LIVID AND WILL PURSUE TO THE FULLEST EXTENT! I WAS CHARGED
64.99 AND THEY LEFT ME WITH A 4.00 BALANCE! I HAD EXACTLY A BALANCE OF 69.00! I HAVE BEEN VERY WELL KEEPING UP TO DATE AND THIS SUCKS FOR ALL! THIS COMPANY HAS NOT YET HEAR THE LAST FROM ME...AND ALSO THE BBB WILL HEAR ABOUT THIS IN BOTH STATES.

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Bridget M
Sep 13, 2008 9:24 pm EDT

i was checking my charge card and they charged me for what i am not sure off...

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Katie
Sep 16, 2008 8:46 am EDT

Hey, I'm in the SAME boat! Daniel (above me): you're SOOO right. Listen to Daniel. I reported them to the BBB in CT (because that's where my bank statement listed them) and they took care of it two days later. This TLG company IS listed on their site so once you put the number or name in, click them. You'll be redirected to a different state BBB. I started getting confused because Great Fun said I gave them a password so they questioned my 23 year old memory so I know they're lying! All I did was click their link on FANDANGO.COM and apparently that gave Fandango the "right" to release my number! Do not use that site ever! I'm a poor college student so I was stressed out over $35.97 but it is MY hard earned money!

I had to:
Close my debit card and file a fraud report with the bank AND go to the POLICE STATION and file a police report for fraud. Let's hope we get these jerks!

Now the BBB said TLG will refund my money but I'm confused since my debit card is changed... I'll have to call the bank and see what happens

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Elgin Greeley
Sep 16, 2008 2:11 pm EDT

In November 2007 I reserved a parking place near
the SeaTac airport, but later cancelled it. Ever since I have been receiving checks from this Great Fun Co. I have asked them to stop sending them but to no avail. I have read of other abuses on line and ask that this be investigated and stopped.

Thanks, Elgin Greeley

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Cimarron olson
Sep 19, 2008 8:10 pm EDT

I also was charged for two months and put on terminal hold. I will keep trying.

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Corrie Jorash
Sep 22, 2008 12:54 pm EDT

TLG Great Fun charged me 11.99 from my account, and I don't know why. I want my money back!

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Wilson
Sep 24, 2008 4:10 pm EDT

Oh boy,
Nothing worst than someone taking money out of your account without your permission, it is like you come back home and find out the door is open and someone has stolen something, you fill violated.

I normally do 70% of my shopping online for the last 7-8 years without a single hicup, but this company TLG which is a big and powerfull $$$ group, came up with a online "scam" strategy.
They have big companies involved I dont' know how but Shop.com, well known Hotels, travel companies, banks and all the othe BIG corporates got involved with them.

I just found out the TLG Greatfun was taking money out one of of my credit cards for last 6 months without my permission, eventually when you call the they say "well, you click on the offer" hahaha, ridiculous, a stupid window pop up on your screen with offering you something and what we normally do? closed it right?
But the stupid offer from greatfun showed up at the end of my purchase with shop.com saying " do you want a $20.00 rebate on your next purchase" well yeahhh, you think it is from shop.com because you are at their secure page at and not other company should have any access to that page at any time, because that's where all the information from the dummy customer is right? WROOOOONG, you click on the rebate link and they take you to another site and you finally see that's a someone's else offer, what do we nhormally do? close the stupid link and nothing went through right? Wroooong again.
Somehow at that point greatfun got their hands of all my information without show their policy and agreement terms and accept button. When I called the GreatFun and they told me, yes we got all your information which includes the credit card as well from shop.com. hummmm
Someone is making tons of money while I have to work hard to make it.

So, after I've waisted hours with phone calls to solve this issue, I decide to call Shop.com and tell them what happened and I will never buy from them anymore because their site shared my information with someone else.

I don't recommend Shop.com because of thio issue, and I sure they will loose may customer becuase of this issue as well.
Do a internet search about the Great Fun TLG scam and you will see how big it is.
You can also check complainsborad.com and a buch other sites.http://www.complaintsboard.com/complaints/14557/page/8

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Amy
Sep 25, 2008 12:08 pm EDT

I sat down today to balance my checkbook and noticed a charge from GREATFN. I was a little confused, so I googled them and came across this complaint page! I did call them and flipped out. I told them I have NEVER filled anything out having to do with them, have NEVER received anything from them in the mail (which they told me I must have). I told the guy (Alvin) that I wanted my money back immediatley. He kept telling me to refer to my bill to which I reminded him, not so nicely, I never received. I took his name and "confirmation of cancellation" number down and told him that if my money ($12.99) was not credited back to my account he would be hearing from my lawyers, the business bureau and the police. His response was simply "That's fine". SO, thank you to anyone that posted comments on here, it sucks that we're all falling victim to these fradulent people. They'll get theirs in the end. Good luck to everyone!

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mike
Sep 25, 2008 12:16 pm EDT

scamming ###. like everything else you will get caught. you only got me for 25.00. and i can assure you, that you will get no more. have fun in hell!

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Ladda
Sep 25, 2008 10:43 pm EDT

I too have recently (just barely noticed like 5 seconds ago) noticed this in my checking account. However i haven't purchased anything online. They must be getting this information from another source. I do not know how, and why are they still not stopped?

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kristen
Sep 28, 2008 1:40 pm EDT

I am soo upset, it happened to me too...TLG greatfun charged me for the last two months that I had no idea and along with that I also had a overdraft fee. I am soo upset I am in te process of calling them but their office are lose for the weekend, the bad thing is that they were using my checking card and now I have to cancel it to open another new account. How ridiculous, I didnt even give them the authorization to charge it..WTF...I'm soo angry...

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Caroline Q. Li
Oct 01, 2008 12:17 pm EDT

I probably accidentally checked some box when booking a flight ticket on orbitz.com and ended up receiving a US$12.99 on my credit card every month. I had been trying to cancel with TLG on the phone a couple of times, and was promise of some rebates and coupons but were never actually mailed to me. Everytime I phoned in, I got sincere apologies and promises, but all I received was some useless merchant coupon and a list of discount hotels of not-so-popular hotels. I insisted the last time, and finally was told by the agent that the account was canceled with a cancellation number. I am hoping that I will never see TLG on my credit card again, I'll know it at end of this month whether this cancellation can go through or not.

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GEORGE SQUYRES JR
US
Oct 02, 2008 10:17 pm EDT

My wife just asked me, like everyone else, what the $11.99 bill was. I thought it may be something that my 17 year old son had done, but after 'googleing' this site, I ran upon all of your complaints. I have no idea as well where it came from. Haven't used Orbitz or cheaptickets, etc., etc. But I will give the call tomorrow since they are already closed.
I'll let you know what they tell this TEXAS boy...
Mahalo...George

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Arthur
Oct 03, 2008 12:53 pm EDT

I have mixed feelings about this scam. I did agree to the membership deal through FANDANGO in exchange for movie theater discount, as I am sure many of you have. However, I also received emails confirming and explaining my membership to GreatFun and EVERYDAY right away, along with websites and usernames and phonenumbers to call them if I had any trouble.

Since I only cared about my movie ticket discount I ignored these emails, ignored the terms and did not pay attention to the charges. Now I am paying for it.

I think it is an important lesson to never accept these kind of offers without reading all the contextual information. The problem is that we all want the discount without a hassle and nothing comes freely. There should be burden put on the person and not solely on the "scamming" companies.

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GEORGE SQUYRES JR
US
Oct 03, 2008 2:53 pm EDT

UPDATE!
Well...I called like everyone else, and pretty much got the same treatment...got to a supervisor (probably sitting next to the girl) who gave her my membership # since I never received anything from them, and she slowly, in a very low, mumbling tone, gave me my REFUND confirmation #, which I still do not have any idea what it was...heehee. Damn English language for some people!
Anyway, it was the runaround, and I finally just said thanks, called my bank and tomorrow I am going by to fill out a 'auto payment dispute form', which allows them 'FEDERALLY' to return my money, and to call these people and to file against them federally to recoup the money they (the bank) will return to me.
This is something I would recommend everyone to do. Your bank can do this, no matter the amount of the charge. I also had my banker look up this site to see all the complaints, and he was wondering why nothing has been done to these folks, so they WILL go after them using the federal laws, which are far greater than local or state.
If I hear of anything else, I'll keep you updated.

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Janet Sagona
Oct 05, 2008 2:36 pm EDT

As everyone else before me has said I never signed up for this and you can't get them to stop charging your credit card. Truly a scam.

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  2. Great Fun phone numbers
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