Menu
For Business Write a review File a complaint
Great Lakes Home Renovations Customer Service Phone, Email, Contacts

Great Lakes Home Renovations
Reviews and Complaints

www.glhrco.com

Learn how the rating is calculated

3.6 12 Reviews 3 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Great Lakes Home Renovations Reviews 15

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Great Lakes Home Renovations They did a great job

They did a great job. They were great to work with. Ben and James were a good team, they worked fast. I'm so happy with my new bathroom. I recommend this company.

Read full review of Great Lakes Home Renovations and 2 comments
Hide full review
2 comments
Add a comment
R
R
R. Roob
Verified customer This complaint was posted by a verified customer. Learn more

Great Lakes just completed a two-bathroom remodel. It could not have been better. Hassan & Andrew are true professionals, meticulous workers, dedicated craftsmen, careful and courteous in every respect, who took pride in their work and exceeded our wildest expectations.

E
E
E. Fadel
Verified customer This complaint was posted by a verified customer. Learn more

We had Great Lakes do our bathroom remodel after there bid was substantially lower than the other company we had planned to hired. Our installer Hassan and Ben, and everyone we dealt with at Great Lakes were amazing. Our bathroom is beautiful and I cannot say enough about the worked they did. I am very thankful that when I called to cancel my appointment they convinced me to let them bid my job. I would highly recommend Great Lakes Home Renovations.

ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Great Lakes Home Renovations They did a real nice job on my two bathrooms

They did a real nice job on my two bathrooms. They were way cheaper than other companies. If you need your bathroom done, go with Great Lakes Home Renovations!

Read full review of Great Lakes Home Renovations
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Great Lakes Home Renovations Had my bathroom redone by Great Lakes and was super happy from start to finish

Had my bathroom redone by Great Lakes and was super happy from start to finish. Staff was real quick, polite, and knew their stuff. Bathroom looks awesome and I'm thrilled.

Read full review of Great Lakes Home Renovations
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Great Lakes Home Renovations I'm so happy with the job they did!

I'm so happy with the job they did! The installers were awesome to work with and really went above and beyond to make sure every little detail was perfect. Our new bathroom is amazing! I would definitely recommend this company to anyone looking for home renovations.

Read full review of Great Lakes Home Renovations
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Great Lakes Home Renovations Great Lakes Home Renovations did a great job on our bathroom remodel

Great Lakes Home Renovations did a great job on our bathroom remodel. They were super nice and knew what they were doing. They finished the job early and it looks amazing. We're really happy and will definitely use them again for more remodeling.

Read full review of Great Lakes Home Renovations
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Great Lakes Home Renovations May 2 We just got our master bath redone and we're super stoked with how it turned out

May 2 We just got our master bath redone and we're super stoked with how it turned out. Hassan and Jackson were the dudes who did the job and they were always on time and ready to go. They worked well together and we even had some laughs with them. The bathroom was done when they said it would be and it looks so pretty now. We'd totally tell our peeps about Great Lakes Home Renovations. Thanks for doing a bang-up job!

Read full review of Great Lakes Home Renovations
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Great Lakes Home Renovations I would never use this company!

I would never use this company! I asked for a bid and they told me that they would not send someone out to meet me if my husband was not present and part of the discussion. Stay away from this offensive discriminatory company. I am a woman who can and does make our household decisions without the input of my husband. I registered my complaint with their corporate Customer Affairs lady and she confirmed that it is their practice to have both spouse present in order to give a bid. Shame on them.

Read full review of Great Lakes Home Renovations
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Great Lakes Home Renovations Great Lakes Home Renovations did a great job replacing our tub/shower with a walk-in shower in our guest bathroom

Great Lakes Home Renovations did a great job replacing our tub/shower with a walk-in shower in our guest bathroom. They took care of all the permits and their plumbing guy did his job fast. The whole job was done in just two days, like they said when we signed up. Their workers were polite and did a great job with the installation. The stuff they used is top-notch and we're really happy with how our renovation turned out.

Read full review of Great Lakes Home Renovations
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Great Lakes Home Renovations In May, we had Great Lakes Home Renovations fix up our old shower in the upstairs bathroom

In May, we had Great Lakes Home Renovations fix up our old shower in the upstairs bathroom. Even though COVID-19 made scheduling tricky and they had to re-order a shower pan that was measured wrong, we're happy with how it turned out. Ben and his team were super nice and careful about COVID-19 stuff, and they did their work real good. Whenever I had a question, Ben told me everything I needed to know. He also asked us what we thought sometimes, which was cool. Ben finished the job real good and left everything real clean.

Read full review of Great Lakes Home Renovations
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Great Lakes Home Renovations I heard about this company at a home show in 2019 and made an appointment for a consultation

I heard about this company at a home show in 2019 and made an appointment for a consultation. The quote for our bathroom was too high, so we decided not to use their services. I told the person who came to our house and the person who called afterwards, but they kept calling. I told them we weren't interested, but they kept calling from different numbers. They called on Jul 9, 2019; Nov 6 & 19, 2019; Jan 13, 23, 27, & 29, 2020; Feb 20, 2020, and Aug 4, 2020. I don't want to do business with them because of the constant calls.

Read full review of Great Lakes Home Renovations
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Great Lakes Home Renovations Great Lakes just completed a two-bathroom remodel

Great Lakes just completed a two-bathroom remodel. It could not have been better. Hassan & Andrew are true professionals, meticulous workers, dedicated craftsmen, careful and courteous in every respect, who took pride in their work and exceeded our wildest expectations.

Read full review of Great Lakes Home Renovations
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Great Lakes Home Renovations We had Great Lakes do our bathroom remodel after there bid was substantially lower than the other company we had planned to hired

We had Great Lakes do our bathroom remodel after there bid was substantially lower than the other company we had planned to hired. Our installer Hassan and Ben, and everyone we dealt with at Great Lakes were amazing. Our bathroom is beautiful and I cannot say enough about the worked they did. I am very thankful that when I called to cancel my appointment they convinced me to let them bid my job. I would highly recommend Great Lakes Home Renovations.

Read full review of Great Lakes Home Renovations
Hide full review

Great Lakes Home Renovations Complaints 3

ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Great Lakes Home Renovations I had a bath tub and surround put in by Great Lakes Home Renovations, but there was a small break in the surround

I had a bath tub and surround put in by Great Lakes Home Renovations, but there was a small break in the surround. They came back to fix it, but there were still gaps on the smaller walls and between the surround and the tub. The chaulking was thick and messy, and the walls didn't look attached properly. There were gaps between the wall and the surround, which made it look even messier. I had to clean up adhesive and chauk from my floor and walls.

Read full review of Great Lakes Home Renovations
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Great Lakes Home Renovations I got my windows replaced in Feb 2020 and I told the installer about the chatter marks in all six window jambs/sills/casing assemblies

I got my windows replaced in Feb 2020 and I told the installer about the chatter marks in all six window jambs/sills/casing assemblies. I called the company many times about this issue. In June, a service person came by for a different issue and he saw the chatter marks and wrote it down. He suggested that I call the company again. I talked to Danielle and she asked for pictures. I sent the pictures a few days later. I tried to follow up in August because I hadn't heard back. It's been six months now and I'm getting impatient. Even with COVID, a phone call is all it takes to fix the problem and I want it fixed now. The company never contacted me, I always had to contact them.

Read full review of Great Lakes Home Renovations
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Great Lakes Home Renovations Got new windows put in my house in July

Got new windows put in my house in July . Called the company about a month later because of some problems with the weather stripping, damage from the installation, screens not sealing right, and handles falling off. They sent someone out to look at it, but he didn't seem to know what he was doing even though I showed him pictures and pointed out the problems. They ordered new parts and said they would caulk the outside, but that didn't really fix anything. Now that it's winter, the windows are letting in a lot of cold air and my furnace is running all the time. I've sent them videos and pictures, but they keep giving me the runaround and saying they'll contact me later. I asked for new windows, but they said they would give me a "hybrid insert" and still charged me for full replacement. I'm worried about my furnace and they haven't done anything to fix it yet. They said they're not installing windows anymore, but they'll still fix the ones they put in. When will they do that?

Read full review of Great Lakes Home Renovations
Hide full review

Is Great Lakes Home Renovations Legit?

Great Lakes Home Renovations earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Great Lakes Home Renovations to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Great Lakes Home Renovations is known for their high standards and safety. If you're thinking about dealing with Great Lakes Home Renovations, it's wise to check how they handle complaints.

Great Lakes Home Renovations has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Glhrco.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Glhrco.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Great Lakes Home Renovations protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Great Lakes Home Renovations has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The registrar associated with Great Lakes Home Renovations has been found to be used by several spammers and scammers, which could indicate a potential threat to users.

About Great Lakes Home Renovations

Screenshot Great Lakes Home Renovations
Great Lakes Home Renovations is a reputable home renovation company that has been providing top-notch services to homeowners in the Minneapolis and St. Paul areas for over 20 years. The company is known for its exceptional craftsmanship, attention to detail, and commitment to customer satisfaction.

At Great Lakes Home Renovations, the team of experts is dedicated to transforming homes into beautiful, functional, and comfortable living spaces. Whether you need a kitchen remodel, bathroom renovation, basement finishing, or any other home improvement project, the company has the skills and expertise to deliver outstanding results.

The company's team of professionals includes experienced designers, skilled craftsmen, and project managers who work together to ensure that every project is completed on time, within budget, and to the highest standards of quality. They use only the best materials and equipment to ensure that every renovation project is durable, long-lasting, and beautiful.

Great Lakes Home Renovations is committed to providing exceptional customer service. The company's team of experts works closely with clients to understand their unique needs, preferences, and budget. They provide personalized solutions that meet the specific needs of each client, ensuring that every project is tailored to their individual requirements.

In addition, Great Lakes Home Renovations offers a comprehensive warranty on all of its work, giving clients peace of mind that their investment is protected. The company also provides financing options to make home renovation projects more affordable and accessible to homeowners.

Overall, Great Lakes Home Renovations is a trusted and reliable home renovation company that has earned a reputation for excellence in the industry. With its commitment to quality, craftsmanship, and customer satisfaction, the company is the go-to choice for homeowners in the Minneapolis and St. Paul areas who want to transform their homes into beautiful, functional, and comfortable living spaces.

Overview of Great Lakes Home Renovations complaint handling

Great Lakes Home Renovations reviews first appeared on Complaints Board on Jun 4, 2023. The latest review They did a great job was posted on Jun 8, 2023. Great Lakes Home Renovations has an average consumer rating of 1 stars from 15 reviews. Great Lakes Home Renovations has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Great Lakes Home Renovations Contacts

  2. Great Lakes Home Renovations phone numbers
    +1 (952) 891-3400
    +1 (952) 891-3400
    Click up if you have successfully reached Great Lakes Home Renovations by calling +1 (952) 891-3400 phone number 0 0 users reported that they have successfully reached Great Lakes Home Renovations by calling +1 (952) 891-3400 phone number Click down if you have unsuccessfully reached Great Lakes Home Renovations by calling +1 (952) 891-3400 phone number 0 0 users reported that they have UNsuccessfully reached Great Lakes Home Renovations by calling +1 (952) 891-3400 phone number
  3. Great Lakes Home Renovations address
    14690 Galaxie Ave Ste 100, Apple Valley, Minnesota, 55124-8522, United States
  4. Great Lakes Home Renovations social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all Great Lakes Home Renovations contacts
Great Lakes Home Renovations Category
Great Lakes Home Renovations is ranked 784 among 1369 companies in the Construction and Maintenance category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.