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CB Unauthorized Charges Greentoe They only take money from me without my permission
Greentoe

Greentoe review: They only take money from me without my permission 5

C
Author of the review
1:48 pm EDT
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Don’t deal with the scammers from the website www. Greentoe.com. I registered on the website and wanted to by some things, but after i offered my price, these jerks started to take this sum from me. They didn’t inform me as well as they ignored my emails. Scam, scam, so be careful if you deal with them and post comments about your experience with them. Really horrible company and someone must stop them.

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The complaint has been investigated and resolved to the customer's satisfaction.

5 comments
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C
C
Curiosity Killed a The Kat
Miami, US
Jul 20, 2014 11:04 pm EDT

I don't even understand what the complaint was. You "offered a price" and they "took the sum away" from you? The first part I get. The second I don't. You make an offer, a retailer either accepts or not. And I think the website will tell you to try a higher number if they know the bid won't go through. And not all of them do.

Did your price get met and you never got the merchandise? Did you get merchandise and it wasn't what you ordered? What's the "scam" you are complaining about exactly? Sounds like maybe you don't know how the site works...?

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digitalaurora
US
Oct 29, 2014 9:34 am EDT

Complaint from Cobos is baseless. If your price is not met, they will not charge you. My price was not met and they offered me if I could match the price which was couple of dollars less from they were offering, they could close the deal. However, I was not ready to pay and transaction was never carried out.

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MichaelM1
Alexandria, US
Feb 04, 2016 5:49 pm EST

I agree with digitallaurora that the complaint from Cobos is baseless. I have had nothing but good service from both Greentoe.com and the companies that fulfill the orders. I have had multiple dealings with the company including personal emails from Joe Marrapodi (co-founder) asking me about my experience and service. Joe wanted to make sure that my buying experience was flawless and what I expected. I highly recommend this company for anyone that wants to save money. All my offers have not been accepted but I have gotten counter offers. The transactions with Greentoe.com are simple. Make an offer and be prepared to pay when the offer is accepted. The system is explained up front and is very simple. If your offer is accepted your credit card is debited for the amount you offered, no more, no less.

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Mauka
US
Aug 13, 2016 3:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

With the Greentoe process there is no price protection. This happened to me when using Greentoe for a camera purchase.

Placed an offer on a Friday, over the weekend it was accepted and credit card was charged.
On Monday the manufacturer lowered the retail price of the camera by $200, so my "deal" was now the full price.

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Mauka
US
Aug 13, 2016 3:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want to add that after contacting Greentoe, they did work with me for an adjustment.

The final price I paid was $50 less then the new retail price for the camera, a discount a little less than 3%.

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    650 Townsend St., San Francisco, California, 94102, United States
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