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5.0 3 Complaints
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Guardsmark Complaints 3

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7:01 pm EST
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I am suppose to receive my paycheck in my direct deposit early this morning with the amount of 902.00. Every other thursday i get payed through direct deposit and i have made several calls to your customer service rep. I was told that it should be in my account within the hour. It is now 5:00pm. I have been waiting all day. I spoke to my employer and he...

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10:43 am EDT
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Guardsmark profiling

The guards mark office and officers are the most unprofessional staff except for a two employees the officers need to all be fired they are profiling again white people and dont care they dont like people with ADD that work there either this is unprofessional and illegal do not for this company they lie about there wages the application process is stupid and The test they ar e doing might actually be illegal u have to pass a 562 question crazy test this is unprofressional and stupid there officers uniforms are not clean stained up ect they never have uniforms in there office

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company seems to be awesome now no issues all has become different the guy that called me las tnight seems to be very professional fine bye me

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9:06 pm EST
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Guardsmark Fraud & scam collecting people info.

dear sir:
I went to a interview with guardsmark security company, and penny been a races
to me because she do'nt like me. This is not right penny is doing to spanish people,
like cuba or mexican. she treat better white people then spanish people. Is not fare
guardsmark is treating people this way, and that's why all security company going
out of business they are no good to trust them at all. they lyer and scam.

thank you.

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Navindra96
US
Jul 21, 2016 9:51 am EDT

I worked for this company as well and it was the worst (4) four years of my life...!
I could not believe how much I was CHEATED and SHAFTED! The company claims to respect Diversity and Equality which is full of CRAP as they pick and choose their favorites and fail to back you up if you are being insulted and forced to work under unsafe conditions by the client...POLITICS of Contract Security (The Client Is Always Right).
I busted my ### for this company working overtime and last minute back up shifts when they were desperate to fill a site. When I asked for a transfer from the terrible condo I was working at...the Client manager sent me to another but with less pay as he claimed that it was because of Site Rate even though they charge 39.99 per hour per guard to the Client. My wage at the new site was $12.00/hr...a wage that I had to struggle to live on.
The female guard who came from a higher paying site was sent to the same condominium as the one I was sent to but she was allowed to keep her site rate from her previous site which was much higher than my wage. I even applied for Site Supervisor when the previous Site Supervisor was fired a year and a half later from the condominium for watching PORN and misconduct towards the tenants/owners...the funny thing is that he gets moved to a high paying site as a Supervisor instead of being terminated from the company. To add insult to injury...the management at Head Office issued the Site Supervisor position to a guard who never worked at the site and with less seniority (!) She was never even interviewed by the Client even though the Guardsmark Office told me beforehand when requested for the position that I had to pass an interview with the Client along with a number of other guards who were also applying for the same position...another BS Tactic they pulled on me! When I quit I had to report the company to the Labor Board as they refused to issue my Holiday Pay to me with my last paycheque. This was the worst company I have ever worked for...I would be surprised if the are still around.

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winchell
Tomahawk, US
Nov 21, 2013 9:10 pm EST

well ! here goes this is not about the above complaint this is mine and if Guardsmark read this GOOD. I work in Tomahawk Wisc and not hiding the fact I am not alone on this. we have two supervisor in tomahawk and one i will call SMITH this supervisor is over powering her command on the Security Guards . we cannot get any over time because she is afraid she will not get her bonus at the end of the year and the head managers from Milwaukee knows this. we security officers work hard and put up $11.75 a hour and very time the company wants or need .They will be told let security we can do that! If she wants security to do this or that then give us our raises and our over time we earned it. And with her not hiring someone that needs a job . in one month she went thru 15 apps and not one was hired. who is pulling the strings here. And when the company heads show up here we are to answer their questions and if we have questions they have to go thru her. where is our benefits there are none .work two years before vacation starts then you 3 days and that if you earn them. help with college tuition’s none!, and the insurance is terrible.
WELL maybe someone will read this and do something or maybe Not! Guardsmark LLC is in business for them self and their employees are nothing to them. You write to them no answer! You can even call the managers Smith must know first why. We has security guards should have the right to inform the manager in Milwaukee or New York on what is happening here but that does not seem to matter to them either. So Lipmann if you are reading this good send someone over here and straighten this out. Let us have our overtime and quit working us to death so we have to quit.

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winchell
Tomahawk, US
Nov 21, 2013 8:18 pm EST

you don't have to discrate the person for the way he spell or talk . it took me two years to get into gaurdsmark and i wish someone would have told me don't do it. the pay is crap and there is no extra like they say i got a 1.25 raise in 4 years. and there is no over time. and we do so much more then we should.( so mario look for a another company) .
Shannon i think you should never be boss or hire anyone. read your message out loud to your self sound like racist to me!

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Shannon36535
Foley, US
Feb 07, 2011 9:39 pm EST

How is she being a racist? Did she not hire you?
If your english, grammar and spelling are any indication of how your interview went, I would not have hired you either and it has nothing to do with skin color.

Is Guardsmark Legit?

Guardsmark earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Guardsmark stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Guardsmark's reputation as a trustworthy leader in their field. Customers can rely on Guardsmark's services, assured they're dealing with a highly reputable and fully legitimate company.

Guardsmark resolved 100% of 3 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Guardsmark has registered the domain name for guardsmark.com for more than one year, which may indicate stability and longevity.

Guardsmark.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Guardsmark.com you are considering visiting, which is associated with Guardsmark, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Guardsmark.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Guardsmark.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the guardsmark.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Guardsmark.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The guardsmark.com may offer a niche product or service that is only of interest to a smaller audience.
  • Guardsmark protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of Guardsmark complaint handling

Guardsmark reviews first appeared on Complaints Board on Feb 7, 2011. The latest review my direct deposit payroll was posted on Nov 6, 2014. The latest complaint my direct deposit payroll was resolved on Nov 06, 2014. Guardsmark has an average consumer rating of 5 stars from 3 reviews. Guardsmark has resolved 3 complaints.
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  1. Guardsmark Contacts

  2. Guardsmark phone numbers
    +1 (212) 765-8226
    +1 (212) 765-8226
    Click up if you have successfully reached Guardsmark by calling +1 (212) 765-8226 phone number 0 0 users reported that they have successfully reached Guardsmark by calling +1 (212) 765-8226 phone number Click down if you have unsuccessfully reached Guardsmark by calling +1 (212) 765-8226 phone number 0 0 users reported that they have UNsuccessfully reached Guardsmark by calling +1 (212) 765-8226 phone number
  3. Guardsmark address
    10 Rockefeller Plaza 12th Floor, New York, New York, 10020-1903, United States
  4. Guardsmark social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  6. View all Guardsmark contacts

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