HackRepair’s earns a 5.0-star rating from 3 reviews, showing that the majority of clients are exceptionally satisfied with cybersecurity services.
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The rep hasn't cleaned the website
Our website started to work slower and different icons appeared all the time. We contacted the rep from www.hackrepair.com. He checked the website and told that there were many malware programs and he could delete all of them, but he needed time. Also he added that he has a work now, but after 2 hours he would clean our website. We waited for the whole day and checked the website, but this problem hasn’t been solved. Awful!
The complaint has been investigated and resolved to the customer's satisfaction.
Unprofessional and the rep didn't listen to me
I worked and suddenly stuck, because the website hanged up. I called to the rep from the website www.hackrepair.com. I spoke with Jim, who was completely unprofessional and strange. He didn’t provide any services and did nothing about malware programs. I asked if he could call some other agents, who were more professional and knew more, but he replied he had enough knowledge, but it was lie. I was shocked that such unprofessional guy worked in such company. Not recommended.
This complaint has been resolved automatically due to user's inactivity.
they didn't help users
I didn’t like the communication with the person from www.hackrepair.com. Our websites were hacked and we contacted the company and asked to provide the fastest help, but it seemed that the rep didn’t hear us. He continued to provide some fake promises and told some stories about the help, which they wanted to provide. It was blah-blah, but they didn’t act. I won’t recommend it and wanted to warn other people about this website.
The complaint has been investigated and resolved to the customer's satisfaction.
Is HackRepair Legit?
HackRepair earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for HackRepair. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
HackRepair resolved 100% of 3 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Hackrepair.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hackrepair.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Hackrepair.com you are considering visiting, which is associated with HackRepair, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
HackRepair as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for HackRepair have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Hackrepair.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from HackRepair.
However ComplaintsBoard has detected that:
- Hackrepair.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The hackrepair.com may offer a niche product or service that is only of interest to a smaller audience.
- HackRepair protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
HackRepair Reviews 0
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Overview of HackRepair complaint handling
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HackRepair Contacts
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HackRepair phone numbers+1 (619) 479-6637+1 (619) 479-6637Click up if you have successfully reached HackRepair by calling +1 (619) 479-6637 phone number 0 0 users reported that they have successfully reached HackRepair by calling +1 (619) 479-6637 phone number Click down if you have unsuccessfully reached HackRepair by calling +1 (619) 479-6637 phone number 0 0 users reported that they have UNsuccessfully reached HackRepair by calling +1 (619) 479-6637 phone number
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HackRepair emailsjim@hackrepair.com100%Confidence score: 100%Support
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HackRepair address8810-C Jamacha Blvd, #113, Spring Valley, California, 91977, United States
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HackRepair social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 30, 2024
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