Hairplusbase
Reviews and Complaints

So, I stumbled upon this place called Hairplusbase, which seems to be located somewhere in China. I recently got my hands on two products from them, but boy, am I regretting it now. I'm currently in the process of trying to return these items, but the problem is, they're not responding to any of my phone calls. It's like they vanished into thin air or something!

Let me tell you about the hair piece I bought. The net on it is so light and visible that it looks absolutely horrendous. I mean, seriously, it's a disaster. And here's the kicker: their website clearly states that they offer a full refund and even cover the shipping costs. But guess what? They haven't even bothered to return my email. It's like they don't care about their customers at all!

Well, I've had enough of this nonsense. I've decided to take matters into my own hands and cancel the charges on my credit card. I refuse to let this place take advantage of me any longer. Trust me, folks, Hairplusbase is nothing but a complete and utter disappointment. Stay far away from this garbage heap of a company.

I bought some loc extensions from Hairplusbase and they arrived looking absolutely gorgeous. Like, honestly, I was a bit skeptical at first because, you know, it's always a little nerve-wracking when you're buying stuff from a new company for the first time. But let me tell you, these lock extensions were exactly what I was hoping for. They looked just like the pictures, no funny business. So now, whenever I need to stock up on more hair goodies, you can bet your bottom dollar that I'll be heading straight back to Hairplusbase.

And can we talk about the price? It was totally reasonable, like not gonna break the bank or anything. Plus, their customer service was super nice and helpful. It's such a relief to find a company that you can actually trust, you know? Like, they didn't give me any reason to complain or anything. It's just all good vibes over here.

So yeah, if you're in the market for some top-notch hair products, I highly recommend checking out Hairplusbase. They've got the goods, the friendly service, and the trustworthiness that we all crave. Trust me, you won't be disappointed. #happyhairdays

This company is like, really bad, you know? I wasted a whole $600 on these extensions that tape in, and guess what? They started falling out just two days later! I was so mad, I sent them pictures and videos of the extensions falling out, and you know what they said? They blamed me! They were like, "Oh, it's your fault because you colored them." But get this, I've bought some cheap tape ins from Amazon before, colored them, and they stayed in for a whopping 4 months! Can you believe it?

So, I thought I'd leave a review on their website to warn others, but guess what? They only approve the positive ones! Can you believe the nerve? So, I'm just gonna take matters into my own hands and contact my bank. They need to know about this scammy company and get my money back, you know? It's just not right.

So, I recently bought something from Hairplusbase's website and boy, was I in for a surprise! The product I received was totally different from what they had shown on their site. I mean, come on, that's just not cool, right?

Naturally, I was pretty upset about this whole situation, so I decided to reach out to the company and let them know about their little mix-up. But guess what? They didn't offer me a prepaid label or any kind of compensation for their mistake. Nope, all they said was to use the "cheapest return method possible." Seriously? That's their solution?

Now, let me tell you, finding a cheap return method was no easy task. I mean, it ended up costing me a whopping $70 just to ship the item back to China! Can you believe it? I paid more for the return than I did for the actual product! Talk about a major bummer.

So, my advice to you is to be super cautious when ordering from Hairplusbase. Honestly, I'd even go as far as to say you should probably look elsewhere for your hair needs. Trust me, you don't want to go through the hassle and disappointment that I did. Save yourself the trouble and find a more reliable place to shop.

I just got my human hair wrap around ponytail in deep body wave yesterday, on February 27, 2020. But man, let me tell you, it was NOT what I ordered when I cracked open that box. I mean, seriously, the hair felt all rough and dry, and to top it off, there were broken hair pieces just chillin' inside the box and on my counter top when I ran my fingers through it. Like, what a bummer, right?

And get this, the hair wasn't even that deep body wave I was expecting. Nah, it was some sort of ugly tight curly mess. I feel like I've been played, you know? Like, I can't even get a hold of anyone in customer service, whether it's through the phone or email. It's like they're avoiding me or something. I dropped a whole $100 on this thing, and now I can't even get a refund. It's a total rip-off, man.

So, consider yourself warned, my friend. I wouldn't want this nightmare to happen to anyone else. Stay away from this place if you don't want to end up disappointed like me.

I bought 2 Remy hair ponytails from this company, and let me tell ya, they're both amazin' quality! The first one I got was a whopping 30 inches long, and the second one was even longer at 32 inches. I gotta say, I'm lovin' 'em both and usin' 'em a whole lot. The hair is super soft, and since it's real human hair, ya can curl it or flat iron it to your heart's content. I went for the #2 color, which is a dark brown, and it matches my own hair like a dream. Now, I gotta admit, I was a bit skeptical at first 'cause I didn't get a trackin' number right away. But after waitin' 'bout 5 days, it finally said it was on its way to my house. Let me tell ya, I'm one happy customer! I'd give 'em a solid 10 outta 10, and I'll definitely be buyin' more ponytails from 'em in the future. Highly recommend!

At first, I was kinda unsure if I should get my loc extension from this place or not. But, ya know, I heard so many good things about their awesome services and top-notch products, so I decided to take the plunge and place my order. And let me tell ya, I was totally blown away when my order arrived right on time. My heart was pounding like crazy 'cause it was my first time buying an extension from an online store. But when I finally opened the package, man, I was way happier than I expected.

The product was exactly like they showed in the picture, no funny business. The quality was seriously impressive, and I gotta say, I'm super satisfied with my purchase! I would totally recommend giving these guys a shot if you're in the market for some hair goodies. Trust me, you won't be disappointed!

I've been ordering from Hairplusbase (hairplusbase.com) a bunch of times and never had no problems, you know? But this time, man, I ordered my usual two packs of tape in extensions, like always. But guess what? They only sent me one pack! Can you believe it? So now they owe me some cash, you feel me?

I sent them an email, right? I even kept the wrapping from the package, just to show 'em the weight. I mean, it was obvious that the weight couldn't have been for the full order, you know? But guess what? They didn't even bother to reply, man! I tried so hard to get a hold of 'em, but it was like talking to a brick wall. Ain't that a scam?

Let me tell you, this company don't give a rat's behind about any of our concerns. They just want our money, man. So if you're gonna order from them, do yourself a favor and only order one pack at a time. That way, if they mess up, you won't be out too much dough, you dig?

I gotta say, I'm absolutely in love with my clip in ponytail from Hairplusbase! These extensions are seriously amazing, I can't even begin to explain. See, my hair has been through some serious damage in the past, so I was on the hunt for hairstyles that would make me look cute without having to straighten my own hair. And let me tell you, this ponytail has been a total lifesaver!

Not only does it give me that fancy, put-together look, but it's also just 16 inches long, which makes it look super natural. I can wear it to work almost every day, and nobody even suspects that it's not my real hair. It blends in so seamlessly, it's like magic! Plus, the texture is incredibly soft, it feels like a dream.

Oh, and here's the best part - I've even colored it to match my hair perfectly. And guess what? Nobody can tell that I'm rocking extensions! It's like my little secret, and it gives me so much confidence. I've received countless compliments since I started wearing it, and let me tell you, it feels amazing.

Now, I'm already planning my next purchase from Hairplusbase. I'm thinking of going all out and getting the 22 inches ponytail for a more dramatic look. I can just imagine how fabulous it's gonna be! So, thank you Hairplusbase, you've truly changed my hair game for the better. I can't wait to see what other amazing products you have in store. Keep up the great work!

I've been shopping with Hairplusbase since 2014, on and off. They can send some pretty thick wigs, but the color is never what I ordered. I spent a whopping $850 on two full lace wigs. One was a custom Chinese remy in color #8 silky straight, and the other was a Peruvian light yaki in color #27. Can you believe they both arrived together in just about two weeks? I mean, come on, that's supposed to be custom!

But here's the kicker, they were both the same color - a reddish blonde. And let me tell you, the light yaki wig was a mess. It was all matted up, dry, and brittle. It felt like someone had burned their hair while perming it, you know, overprocessed. The so-called #8 wig looked alright, but it definitely wasn't Chinese hair, and it certainly wasn't color #8.

So, I reached out to them to let them know that both wigs were not what I ordered. I told them I'd keep the silky straight one, but I wanted to return the matted mess of a Peruvian wig. And you know what they offered me? A measly $100 to keep the wig and color it myself. Like, seriously? I don't know any salon that would color hair for just a hundred bucks, but that's not even the point here. The point was that I wanted a full refund for the matted wig I was returning.

But guess what? They got all indignant with me and said it would be better if I just kept the wig and took the hundred bucks back. Can you believe that? They couldn't even bother to send me a return shipping label. Instead, they said they would refund the shipping cost along with the wig price once they received the wig.

Well, let me tell you, I've had enough of their nonsense. I'm going to do a chargeback on them, and I vow never to do business with them again. They've lost a loyal customer, that's for sure.

Never ever order from Hairplusbase, I'm telling you! It's a complete scam, seriously. I made the mistake of ordering a hair topper from them, and oh my goodness, what a disaster! They sent me this piece of junk that was definitely not made of real hair. It smelled absolutely awful, like something you wouldn't want to come near. Can you believe it? I was so disappointed.

The first picture is what I ordered. The second picture is what I got. It's really really terrible, it looks like they didn't complete the job. I'm super disappointed with the outcome. The quality is just not up to par. The hair doesn't match at all, it's a total mismatch. The color is off and the texture is all wrong. It's like they didn't even try to make it look natural. I feel like I wasted my money on this. I was expecting something much better, but instead, I got something that looks like a hot mess. I can't even wear it without feeling self-conscious. It's just not worth it. I wouldn't recommend Hairplusbase to anyone. They really need to step up their game and improve their products.

I gotta say, I've received a couple of messages from your website, but let me tell ya, it really caught my eye when I checked out them fancy graphics on your site. I gotta admit, I was pretty darn impressed with what I saw. But, I gotta be honest with ya, your services ain't exactly top-notch 'cause your site's speed is slower than a snail on a lazy Sunday afternoon. And let me tell ya, that ain't gonna cut it in this fast-paced world we live in. So, ya might wanna fix that up if ya wanna keep folks stickin' around. Just sayin'.

What you gonna get ain't nothin' like what the picture shows! The hair comes way shorter, lookin' all ratty and tangled. There's different colors all over the supposed dark brown, with red hairs mixed in, and it's put together real poorly and cheaply!

Hairplusbase (hairplusbase.com) took so long to send me the hair, it felt like an eternity! And guess what? The hair they sent me was fake! Can you believe it? It's not even real human hair, it's synthetic! They totally lied to me and to top it off, they stole my hard-earned money. This company is a complete rip-off, I tell ya!

I mean, seriously, you can find the same ponytail they sent me at any beauty supply store for just 20 bucks! Don't let them fool you, folks. They should be downright ashamed of themselves. Nobody in China would want to buy their hair, that's for sure.

Hairplusbase (hairplusbase.com) sent me a ponytail that was supposed to be made of human hair, but it turned out to be fake synthetic hair. I paid a whopping $100 for it, but it looked like a cheap $20 ponytail. When I contacted the company about this issue, they had the audacity to claim that I had worn it and that it wasn't their product. Can you believe that? I've been stuck in quarantine and haven't even left my house, and they have the nerve to accuse me of wearing it! I bought it as a gift for a friend, for crying out loud. This company is far from honest or professional. It seems like they were thrilled to rip me off and take my hard-earned money. Trust me, folks, stay far away from this place if you're looking to buy hair. They're nothing but scammers.