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CB Furniture Stores Harvey Norman gift card received when purchasing electrical items
Harvey Norman

Harvey Norman review: gift card received when purchasing electrical items

K
Author of the review
11:04 pm EST

I received a gift card when purchasing 2x TV's from your store at lakehaven last year. I have since tried using the card in store and have been advised the gift card is not valid as it should have been activated. The store manager has informed me there is nothing he can do as the card needed to be activated within 6 months of receipt and that there should have been instructions on the card to do this (which there were not) and the salesperson who is no longer working for them should have also provided a form with the card with instructions to activate the card (which he did not). As I am a regular customer of Harvey Norman I don't find this service to be acceptable and I would like a new gift card reissued to me with the appropriate instructions to activate the card as soon as possible. I would appreciate a response to my complaint as soon as possible or I will be taking the matter further. My contact number is [protected]

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  1. Harvey Norman Contacts

  2. Harvey Norman phone numbers
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    27%
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    Malaysia
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  3. Harvey Norman emails
  4. Harvey Norman address
    A1 Richmond Road, Homebush West, New South Wales, 2140, Australia
  5. Harvey Norman social media
  6. Janet
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    Nov 20, 2024
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Harvey Norman Category
Harvey Norman is ranked 246 among 372 companies in the Furniture Stores category