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HDFC Bank review: about collection department 4

H
Author of the review
3:24 am EST
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This review was chosen algorithmically as the most valued customer feedback.

Hi I am Harsha customer ID [protected], holding SB and CC with HDFC and due to various reasons not cleared due amount with in time and told them clearly multiple times.

I said clearly I will clear on month end post receipt of salary, however the multiple people from hdfc are harassing me like anything and warning me that we will not make you to stay home and all, if it is gonna repeat I will put case against HDFC for crossing limits of there books.

I am reaching this forum might help me with such nonsense customer behavior from banks

Regards
Harshavardhan

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HDFCBank
HDFCBank
US
14 comments
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Jan 20, 2019 8:44 pm EST

Dear Customer,

I request you to share your Account No./Card No. and registered contact details to talktous@hdfcbank.com with ref ID- TTU210119-01 in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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charan damwani
US
1 comments
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Jan 21, 2019 2:42 am EST

I have had the same issue this morning when someone from collections team called up to pay the outstanding amount. I just don't understand, as these guys are from collections team, gives them right to speak anything to the customers. Also I get a reply saying, "I am not here to provide customer service, I am here to warn you to make the payment." I mean are these local Vasuli guys that HDFC hires in the collections team.?

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Ritam Lahiri
IN
1 complaint
1 comments
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Jan 23, 2019 12:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I am having the same issues with myself. I am getting threats from collection agency. I had called the customer care but their behaviour is pathetic. They are not even ready to listen to me. One of them even disconnected the call stating that I cannot help you.

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Rahul Kumar sarma
IN
1 comments
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Jan 23, 2019 12:35 am EST
Replying to comment of Ritam Lahiri

Your problem has been resolved please send your contact number

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  3. HDFC Bank emails
  4. HDFC Bank address
    1st Floor, C.S. № 6/242, Senapati Bapat Marg, Lower Parel, Mumbai, 400013, India
  5. HDFC Bank social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
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