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HDFC Bank review: credit card not received! 97

S
Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

This is to bring your kind attention towards my problem. HDFC Bank has issued a Credit Card in my name but I never received the Credit card. The Bank agents handed over the card to someone else without matching my signature and without informing the issuance of card.

On 12-10-06 and HDFC Bank Agent informed me that an amount of Rs.9975/- is debited from my account through Credit Card purchase. Earlier only calls for address verification were received from Bank but Bank didn’t informed me when it issued the card. The Bank also unblocked the card for transaction without my permission, which resulted into the deduction of above-mentioned amount from my salary account.

After personal discussion with Credit Card Manager Mr. Rohit Saxena, (Credit Card’s Division 5th and 6th floor, Ansal Classic Tower, Rajourie Garden) told me that the Card was sent through speed post. But no parcel received through post.in reply to the above complaint to HDFC Bank Card Division, P.O. Box 399, Anna Salai, Chennai. I received a letter stating that all the transaction incurred on my account before reporting blocking of card is payable by me.

I had requested Customer Care to block the Card only after knowing that the purchase has been done on my account. I have also requested Bank to refund all my money, as I was totally not informed about the issuance of card. This is the complete responsibility of the Bank agent to inform the customer about the issuing of card. Also the Bank has not matched the signatures on any receipt.

I have also filed the case in Consumer Court Noida but still the Bank hasn’t show me any proof of receiving the Card by me or the other person. So, think twice before you go to HDFC Bank!

97 comments
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amarilis arencibia albiza
Dec 01, 2008 1:14 pm EST

no he recibido mi premio.gracias

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Roussety Nathalie
MU
May 15, 2009 5:04 am EDT

I don't understand why you reject my validation form. why is it not valid?

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HDFC Customer
IN
Jun 01, 2009 4:57 am EDT

HDFC really sucks, but hey ere better than any other banks in one thing "SERVICE CHARGE". really they will charge you in ways you cant even imagine

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Zankhana
IN
Sep 08, 2009 2:03 am EDT

I am fade up of your services. Day by day they are getting worst. Everyday new problems are occuring. My a/c is salary a/c where in i can keep zero balnace while I am getting the messages that your a/c balance is low it should be minimum 5000. My salary is regularly credited my a/c, then why I am receiving such messages? For this information I called on customer care number, the customer care executives do not give proper infomation always they say we dont have thisinfo or they say we will call you later for this info but I never receive any call from them. When I said I will complain about all this they guys proudly say that, my name is this you can complain. Such rude behaviour will not be taken by us. We are not getting proper information plus the customer care executive are so rude and we dont feel like calling there. If am I not get proper information of my a/c and net banking service status, I will close my a/c and will post my all the complains in news papers.In my company there are around 40-50 a/c in hdfc but due to your poor services we are planning to change our bank.

Kindly see to it as soo as possible.

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firozudin khan
IN
Sep 24, 2009 3:03 am EDT

Please pay a little attention that I had applied for Life time Free Credit Card one months ago, but I have not received it yet. Please send it to me otherwise what is the status

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BALWINDER. SINGH
IL
Apr 21, 2010 2:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

hi
my name is balwinder singh my a/c [protected] branch khanna my complate no mum130083 and moh 023320 give me one ans .why not open my a/c last 5 month
dear sir,
give me my money back in israel my pasport no G9676597

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khloee04
ft wayne, US
May 22, 2010 6:19 am EDT

To the people above...This is NOT HSBC's website, and they do NOT read these complaints! STOP leaving your account numbers and personal information on here, some one is going to steal them and cause you a LOT of problems! It is NOT safe to leave your personal information online like that!

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nilesh rai
IN
Nov 06, 2010 10:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

reliving letter

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shabnam sinha
US
Jan 05, 2019 8:51 am EST

These people bluff their customers in order to make their points . Don't trust HDFC employee.

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A B. Motivation
US
Jan 07, 2019 12:15 pm EST

Last month aproxx I 10-15 thousands transaction in my account, but last night 450 rupees charge in my account, so please refund it

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mohit girdhar
US
Jan 22, 2019 6:13 am EST

sir i hav a classic account in panipat model town branch, i have problen with your bank staff specially vishagrha tyagi, he don't know how to talk with a custmer, he is not helpful for me, a custmer need help in banking but he is not helping me many time I call him but response is disapoint me
plz take action

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Manashi
IN
Jan 22, 2019 7:00 am EST

Respected sir, I HV a joint account and hv two ATM.But I HV received two ATM again few days ago.when I go to active my ATM one is active with the otp which you give me through SMS.but other is not active.pls give me my otp

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Saket Ashok
US
Jan 22, 2019 7:20 am EST

Hello,
My name is saket ashok and my customer id is [protected],
I have raised complaints against the deduction of amount from my account as bank deducted the account again from my account . Now tell me what is this

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Divyashish
IN
Jan 22, 2019 11:25 am EST

Sir
I am having problem in loading my bank account in google pay and other apps for 3 days
My UPI I'd (dstomarofficials@okhdfcbank)
[protected]
It usually happens with me.so plz pay attention towards it

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Samarth2120
IN
Jan 22, 2019 11:30 am EST

I am Samarth Gautam, I have redeem my reward points to the 9 reliance fresh (insta voucher) on 17/12/18 but till now 10/1/19 I have not got them . My order id is [protected], HDFC bank promise to deliver them within 15 days . I want to see into this matter as possible as fast. The service of HDFC bank is worse

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manjusha ganne
US
Jan 22, 2019 12:29 pm EST

I have been waiting in the bank for 1hour for changing my account from saving account to salary account but nobody is responding and answering rudely.worst experience ever and thinking of closing the account altogether.

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Sandra Sahadevan
US
Jan 22, 2019 1:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Sir,

I booked two tickets from IRCTC. The ticket amount is deducted from my account. But the ticket is not booked
Kindly advice.
Regards
Sandra
[protected]

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dinesh loganathan
IN
Jan 22, 2019 1:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I send the amount 2500 to another account.The amount will be debited from the account but sender did not received yet

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Riyas km
US
Jan 22, 2019 1:46 pm EST

I had applied for hdfc cc on 12th Dec 18
Till now it's 33 days completed
Application no- CC40200624
I have attached the application no photo
I got notification that credentials are approved

I have not yet received my Credit card

I'm dependent on the same, Kindly update me with the status of the card

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Monika Rawat
US
Jan 22, 2019 11:56 pm EST

A employee or worker of hdfc bank named Ankit Agarwal didn't behave properly and don't even talk properly he doesn't have manners he talked as he is the Head of bank first I was going to get FIR but some one told me to have complaint

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shabnam sinha
US
Jan 23, 2019 1:55 am EST

Shashank named employee of Pune Destination Centre Branch sells HDFC life policy by satating false commitments. I had taken one poilcy whose illustrations were falsely stated by Shashank and now i am unable to withdraw the policy.

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Evans Christian
US
Jan 23, 2019 4:52 am EST

My customer id is [protected] and I have applied for upgraded credit card through internet Banking for which no application number or reference no generated or card received yet.

So could u pls aasist me to knkw the status of the credit card?

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durairaj dhanasekar
US
Jan 23, 2019 5:26 am EST

As the poor service in thiruvottiyur branch I want to close 3 accounts

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Dileep4k
IN
Jan 23, 2019 5:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Team,

Myself taken HDFC Debit card EMI loan and i want details about that loan and i tried to call this number [protected] and it will not connecting from past 2 days.

I tried to hyderabad no and they are not giving proper answer about that loan..

need clarification to me..

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Theja Narayanapurapu
US
Jan 23, 2019 5:37 am EST

I am at hdfc bank chanda nagar branch. I cane here at 10.30am now its 12.30. No one is here to take care. Atleast they didn't even looking at my issue. Purely customer negligence branch

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Anoop Singh Chauhan
IN
Feb 11, 2019 7:53 am EST

Dear Sir/ Mam,

I would like to inform you that my last transaction approx 5 Thousand Mony deducted at 23/01/2019. I have no idea why this Mony deducted from my account and for what purpose. Kindly do needful for same.

Thanks & Regards,
Anoop Singh Chauhan
A/c No.[protected]

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Rohan hatkar
US
Feb 11, 2019 8:58 am EST

My name is Rohan hatkar I had a HDFC credit card linked to my savings account but HDFC credit card department has taken an amount of 39000 from my current account with out informing me and my credit card was not linked to the same account both the accounts have different customer Id how can this happen with out my permission

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Parvindr kaur
IN
Feb 11, 2019 9:53 am EST

Well sir i transferred 6000rupee to deled as a course ..in which this transaction did not complete but the rupee was cut from my account account owner name is -neraj suthar. So i want that monet ..refund.. Pless give me some solution asap..bczz

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Jaya Praveen JP
US
Feb 11, 2019 11:35 am EST

On 14.01.2019 I've went to Dhanalakshmi Bank ATM and Entered the amount for 1900 . The mentioned amount is debited from my HDFC account but cash didn't come out . Please do register a complaint and refund my amount to my account as soon as possible

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Prashant Kumar saha
US
Feb 11, 2019 11:46 am EST

Hi,
Please deliver my atm debit card to my address, i updated my new address and una ble to contact customer care executive

My contact-[protected]
Account no-[protected]
Name-Prashant kumar

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Rajeshbay7
US
Feb 11, 2019 12:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ur call center employees are very worst... speak to customer English, Hindi only...u said all language must to speak customer...
I'm very sufferd for ur employees

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Shivendra Singh kjs
US
Feb 11, 2019 12:46 pm EST

Hi, my company call the hdfc team to open salary account of employees(KJS Cement),
hdfc employee open the salary account and also open the demat account without information and debit the amount from accounts.
after continue call to hdfc manager from 3 months demat account closed but debited amount is not credited in my account.

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Shukla anil
IN
Feb 11, 2019 2:13 pm EST

Misbehaved,
Your customer care executive of credit card department.
"Very bad experience"

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Satyamkumar
IN
Feb 11, 2019 2:34 pm EST

I have successfully deregistered my credit card, number [protected] and I did not receive any other card. I have also closed hdfc bank account, a/c number [protected]. I have successfully deregistered my debit card also but the hdfc bank genereted the credit card bill. Please short it out shortly.

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varun kumar
US
Feb 11, 2019 4:36 pm EST

Hi Team,

I have last credit card statement for 17-04-2017 after that i never received any e-statement and Whenever i had been asked to pay my outstandings i always remind them to provide me the e-statement of my credit card.Finally, I received January-2018 statement but skipped the last 8 months statement (After May 2017 to Dec-2017).

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Brinda Malani
IN
Feb 11, 2019 5:41 pm EST

I have received a clue chip debit card from HDFC bank. Now I am unable to use it as there is no pin for it. I have been trying to generate the OTP on my registered mobile number but not getting any OTP. Noone is picking up the call. Please help.

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C J singh
US
Feb 11, 2019 6:33 pm EST

i want to pay my emi in cash mode due to lost my sb cheque book
but they are denied to pay my emi
what should do

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Sohni Ghosh
US
Feb 11, 2019 6:41 pm EST

I m holding credit card, despite my several request STATEMENT NEVER SEND TO MY MAIL(avisolhni@yahoo.co.in). Please look into the issue and send me a hard copy, so the i made timely payment.

Card no
[protected]

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Arshad Khatri
US
Feb 11, 2019 7:56 pm EST

This is to inform you that I am not interested in any of your products. Your telemarketing executive are calling on my mobile no. [protected] repetitively. Regarding personal loan.
There is not requirement from my end nor I have any interest.
You are requested to put my number on DND.
Also note that my mobile no. is on full DND
Thank
Arshad Khatri

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Rajesh167
IN
Feb 11, 2019 11:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

complain number:1781853
Date of incident: 5/01/2019
paying Indane gas refill amount online to Indian oil but transaction failed
I have sms of failed transcation amount deduction and bill paid to Indane gas later.

Attached Indane gas bill paid of Rs 690

Kindly return my money of Rs 685 to my account ASAP.

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    1st Floor, C.S. № 6/242, Senapati Bapat Marg, Lower Parel, Mumbai, 400013, India
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