CB Banks HDFC Bank rude customer service!

HDFC Bank review: rude customer service! 41

Rupender Mehta

Jun 25, 2007 12:00 am EDT

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I have a major issue with HDFC bank, where I have opted for credit card and on December, 2006 I have requested for full & Final settlement but they didn’t react on this and end of December, 2006 one of the HDFC representative came for the collection, I was very frustrated even then I made the payment and finally I said to this representative that please do the F&F after making lots of calls and requests they came in January, 2007 for the settlement. The letter was dated December, 2006 where I said what is this why this letter is back dated that representative said sir your letter was printed last month and this letter comes from Chennai office that’s why its got delay and we came in January, 2007. Where I need to pay 30K, in this regard I said I have already paid 3k after doing lots of request and calls then they said ok sir please issue us 27K cheque for the settlement and I do the same.

After 2 months HDFC start calling me for the payment where I said I have already done the settlement but HDFC says sorry, for the settlement you didn’t made the payment in one shot that’s why your F&F is not valid.

In this regard I have a letter from HDFC stating about F&F settlement plus a receipt for the same but still every day I am getting calls.

I am totally fed up and frustrated and every time they are using very bad language even 2-3 times they were very rude to my wife and many times they use abusive language.

41 comments

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Indrani vasireddy

1 comments

Indrani vasireddy of US

Jan 05, 2019 6:06 pm EST

I had not taken any loan in hdfc then y i am getting calls like what is the relation eith kancharla sarabandi
who is he why r ur agents asking don't they verify befor giving loans solve this problem or else i will go for consumer court

1 2

HDFC Bank - late fee charges 169

HDFC Bank - deactivate facility 16

HDFC Bank - fund transfer with imps 28

HDFC Bank - agreement fooling customers 8

HDFC Bank - releaving and full and final settlement of my providend fund and pending salary 14

Resolved

HDFC Bank - unauthorised amb and other hidden charges 1

HDFC Bank - related credit card 1

HDFC Bank - personal loan

HDFC Bank - no claim

HDFC Bank - credit card not received till now

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Pune

More phone numbers

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Support

HDFC Bank address

1st Floor, C.S. № 6/242, Senapati Bapat Marg, Lower Parel, Mumbai, 400013, India

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