Hey Tiles
Reviews and Complaints

Hey Tiles is the bomb! Got my tiles real quick and they look dope in my bathroom. I'm so happy with the service and the quality of the tiles. Highly recommend Hey Tiles to anyone looking to upgrade their home.

Hey Tiles is dope! Got my tiles real quick, like 4 days after I ordered. They were packed up tight too, no damage or nothing. The customer service was on point too, they answered all my questions and emails fast. I'm definitely gonna order from them again. Thanks Hey Tiles!

tiles were a bit chipped on the edges, but it wasn't a big deal. The shipping was fast and the customer service was helpful when I had a question. Overall, I would definitely recommend Hey Tiles to anyone looking for quality tiles at a reasonable price.

is what we went with and it looks amazing. The quality of the tiles is top-notch and the price was reasonable. I would definitely recommend Hey Tiles to anyone looking for beautiful and high-quality tiles.

Hey Tiles told me they had a tile in stock and that it had already shipped. But after weeks of me checking in, I still haven't received the tile. They finally offered to refund me because the tile is stuck in port. I get that there are supply chain issues with construction right now, but this company straight up lied to me over the phone and email on at least 4 different occasions. Save yourself the trouble and buy your tile from somewhere else.

Hey Tiles is the worst company I ever bought from. I got four boxes of broken tile and called them. They said they would send replacement boxes, so I paid $200.00 for shipping. But they never sent the replacements. I called again and he said he would get them sent, but they never came. I called again and they said they would send them, but they never did. Needless to say, I never got them replaced. I spent $700 for nine boxes of tile, but I never even got all of them. Buyers beware, I would be careful buying from this company.

I had a bad experience with Hey Tiles. They messed up the prices on their website and sent me the wrong amount of tiles. I contacted them and they said they only sell by the piece, not the box. But their website said otherwise. I had to argue with them for 2 months to get a refund. And even then, they only gave me some of my money back. It was a confusing and frustrating experience. I wouldn't recommend this business. It's embarrassing that they're still in business.

Hey Tiles is a sketchy company, I'm not even sure if it's a real company. I called to order a tile sample and the guy said they had 900 pieces in stock. I got the sample the next day and decided to place a bigger order for $1200. When the order arrived, it was six heavy boxes and they sent me a tile I didn't even order. When I asked why, he said it was never in stock. I had to beg for return labels and it took him two days to send them. He put a fake address on the labels so the boxes couldn't be delivered and ended up at a FedEx facility nearby. He said he would pick them up but it was crazy. He was lying about refunding me too. I had to get *** involved. Thank goodness I used that card to pay. This guy is a liar and a cheat. Don't do business with this company, it's a total scam. I wish I could give them zero stars.

I ordered some tile from Hey Tiles on 03/22/2022 for $341.13. My order number was 2187. When I got the tile, it was all cracked and no good. I told customer service and they said they'd get back to me. But now they're not answering my emails. I want my money back because the tile was no good.