CB Online Shopping HiFi i'm complaining about the terrible service that I have received

HiFi review: i'm complaining about the terrible service that I have received

Kajal Maharaj of ZA

Dec 08, 2019 1:23 pm EST

Verified customer

On the 28th November 2019, I went to the beach store to buy a fan that I saw advertised, As I entered the store it was absolutely busy. So I waited for some time, for someone to help me. I waited about 10 minutes & the staff noticed me but didn't ask if I needed help. So I went to the cash desk asking for help, they sent a guy to help me, has there was no stock left of the fan but the display one, so I asked if it was possible for them to please pack the display one they guy said okay. on waiting for over 15mins for the guy to bring it I see him helping someone else, then he says someone else is going to help me, this guy brings the bubble wrap & wrap the fan standing for me to take it like that in such a rude way, I then decided that I will go in the line to the cash desk for them to help me source one, In that line there was only 1 cashier, & Customers standing an complaining it was so terrible. I finally reach the cashier where the guy named Yaseen help me to source one, he apologized for the inconvenience caused, but I don't understand how you'll employ managers like that, how can you put staff off on a busy period like that, A day before black Friday!, No management skills what so ever!. I am still waiting for the store to call me back for the item as I paid for it, I will never shop again in Hi-fi Corp, such pathetic service and will never recommend the store to anyone!.

0 comments

Add a comment

HiFi - wrong product supplied 18

HiFi - incorrect deduction of money from my account 7

HiFi - no stock! - ever? 5

HiFi - bad service / no nononsens garantie 2

HiFi - diamond 55 inch tv - repairs

HiFi - hisense fridge

HiFi - Defy washing machine

HiFi - pathetic service from managers

HiFi - Lay-by

HiFi - Debit order

View all HiFi reviews and complaints

HiFi Contacts

HiFi phone numbers

+27 860 459 459
+27 860 459 459

Click up if you have successfully reached HiFi by calling +27 860 459 459 phone number 37 37 users reported that they have successfully reached HiFi by calling +27 860 459 459 phone number Click down if you have unsuccessfully reached HiFi by calling +27 860 459 459 phone number 27 27 users reported that they have UNsuccessfully reached HiFi by calling +27 860 459 459 phone number

16%
Confidence score

Goods shipped in error /Incorrect goods delivered

+27 860 495 495
+27 860 495 495

Click up if you have successfully reached HiFi by calling +27 860 495 495 phone number 24 24 users reported that they have successfully reached HiFi by calling +27 860 495 495 phone number Click down if you have unsuccessfully reached HiFi by calling +27 860 495 495 phone number 10 10 users reported that they have UNsuccessfully reached HiFi by calling +27 860 495 495 phone number

41%
Confidence score

Damaged Goods delivered

+27 861 117 775
+27 861 117 775

Click up if you have successfully reached HiFi by calling +27 861 117 775 phone number 14 14 users reported that they have successfully reached HiFi by calling +27 861 117 775 phone number Click down if you have unsuccessfully reached HiFi by calling +27 861 117 775 phone number 12 12 users reported that they have UNsuccessfully reached HiFi by calling +27 861 117 775 phone number

8%
Confidence score

JD Lay-By Customer Care

+27 127 613 000
+27 127 613 000

Click up if you have successfully reached HiFi by calling +27 127 613 000 phone number 11 11 users reported that they have successfully reached HiFi by calling +27 127 613 000 phone number Click down if you have unsuccessfully reached HiFi by calling +27 127 613 000 phone number 17 17 users reported that they have UNsuccessfully reached HiFi by calling +27 127 613 000 phone number

National Consumer Commission

+27 860 000 272
+27 860 000 272

Click up if you have successfully reached HiFi by calling +27 860 000 272 phone number 20 20 users reported that they have successfully reached HiFi by calling +27 860 000 272 phone number Click down if you have unsuccessfully reached HiFi by calling +27 860 000 272 phone number 24 24 users reported that they have UNsuccessfully reached HiFi by calling +27 860 000 272 phone number

Consumer Goods and Services Ombud

+27 117 186 197
+27 117 186 197

Click up if you have successfully reached HiFi by calling +27 117 186 197 phone number 43 43 users reported that they have successfully reached HiFi by calling +27 117 186 197 phone number Click down if you have unsuccessfully reached HiFi by calling +27 117 186 197 phone number 56 56 users reported that they have UNsuccessfully reached HiFi by calling +27 117 186 197 phone number

Head Office

More phone numbers

HiFi emails

hificorpcustomercare@jdg.co.za

100%
Confidence score: 100%

Support

HiFi address

27 Stiemens Street, Braamfontein, Johannesburg, 2018, South Africa

HiFi social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 19, 2024