Menu
For Business Write a review File a complaint
CB Online Shopping HiFi 55 inch sansui led tv
HiFi

HiFi review: 55 inch sansui led tv

B
Author of the review
7:35 am EST

My name is Bongi and I am a very annoyed, super angry and uncertisfied customer.

I bought 55 inch Sansui LED in Arbour Crossing, Amanzimtoti Durban, in less than 10 months the TV screen went grey and I took it in on the 11-01-2020. I was told they were going to call me in 2 - 3 days. when that didnt happen I called them and the lady @ customer services said I should bring the TV in, which I did. On my arrival 15-01-2020 I explained to her as to who I am but booooy did she give me an attutide and was super rude. She denied ever saying I should bring the TV in, I had to take the TV back again.

This is not the first time I had to send appliances for replacement, question is are they selling us fake goods or what.. On top of that they thier staff is rude to customers!

Hi Fi Corp group needs to do something about this shop!

Angry & Annoyed Customer

0 comments
Add a comment
  1. HiFi Contacts

  2. HiFi phone numbers
    +27 860 459 459
    +27 860 459 459
    Click up if you have successfully reached HiFi by calling +27 860 459 459 phone number 37 37 users reported that they have successfully reached HiFi by calling +27 860 459 459 phone number Click down if you have unsuccessfully reached HiFi by calling +27 860 459 459 phone number 27 27 users reported that they have UNsuccessfully reached HiFi by calling +27 860 459 459 phone number
    16%
    Confidence score
    Goods shipped in error /Incorrect goods delivered
    +27 860 495 495
    +27 860 495 495
    Click up if you have successfully reached HiFi by calling +27 860 495 495 phone number 24 24 users reported that they have successfully reached HiFi by calling +27 860 495 495 phone number Click down if you have unsuccessfully reached HiFi by calling +27 860 495 495 phone number 10 10 users reported that they have UNsuccessfully reached HiFi by calling +27 860 495 495 phone number
    41%
    Confidence score
    Damaged Goods delivered
    +27 861 117 775
    +27 861 117 775
    Click up if you have successfully reached HiFi by calling +27 861 117 775 phone number 14 14 users reported that they have successfully reached HiFi by calling +27 861 117 775 phone number Click down if you have unsuccessfully reached HiFi by calling +27 861 117 775 phone number 12 12 users reported that they have UNsuccessfully reached HiFi by calling +27 861 117 775 phone number
    8%
    Confidence score
    JD Lay-By Customer Care
    +27 127 613 000
    +27 127 613 000
    Click up if you have successfully reached HiFi by calling +27 127 613 000 phone number 11 11 users reported that they have successfully reached HiFi by calling +27 127 613 000 phone number Click down if you have unsuccessfully reached HiFi by calling +27 127 613 000 phone number 17 17 users reported that they have UNsuccessfully reached HiFi by calling +27 127 613 000 phone number
    National Consumer Commission
    +27 860 000 272
    +27 860 000 272
    Click up if you have successfully reached HiFi by calling +27 860 000 272 phone number 20 20 users reported that they have successfully reached HiFi by calling +27 860 000 272 phone number Click down if you have unsuccessfully reached HiFi by calling +27 860 000 272 phone number 24 24 users reported that they have UNsuccessfully reached HiFi by calling +27 860 000 272 phone number
    Consumer Goods and Services Ombud
    +27 117 186 197
    +27 117 186 197
    Click up if you have successfully reached HiFi by calling +27 117 186 197 phone number 43 43 users reported that they have successfully reached HiFi by calling +27 117 186 197 phone number Click down if you have unsuccessfully reached HiFi by calling +27 117 186 197 phone number 56 56 users reported that they have UNsuccessfully reached HiFi by calling +27 117 186 197 phone number
    Head Office
    More phone numbers
  3. HiFi emails
  4. HiFi address
    27 Stiemens Street, Braamfontein, Johannesburg, 2018, South Africa
  5. HiFi social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
HiFi Category
HiFi is ranked 303 among 1606 companies in the Online Shopping category