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Hit Web Design

Hit Web Design review: Website & Hosting Errors 158

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10:05 pm EST
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Hit Web Design is the worst company I have ever dealt with. They start out seeming like they are goinjg to create a good site for you and the services are absolutely horrible. As soon as they began hosting my website, it has been a nightmere. My email hasn't worked since they transferred it from my previous host (which was 6 months ago) and no one seems to know how to fix it. The website is horrible and they have horrible customer service. If you are thinking about using this company, please don't. They will take your money and you will never be able to get any issue resolved because they are incompetant. I have sent numerous emails and been on the phone trying to get in touch with someone who can help and it is impossible. This is the absolute worst web hosting company around. Aweful!

Update by Scenic City Exteriors
Feb 15, 2011 1:23 am EST

Yes I would like to join you too. This company is such a rip-off.

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The complaint has been investigated and resolved to the customer’s satisfaction.

158 comments
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HitWebDesign
Provo, US
Mar 14, 2011 5:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

If you want to get a refund for your website feel free to call them directly or visit their new office

Phone number: They pick up saying ISO Webworks
[protected]

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Website Service 4 All
El Cajon, US
Mar 14, 2011 9:04 pm EDT

Please contact us if you're in need of hosting, web design, or hanging on to your domain name. WebsiteService4All is a full service web design and development firm. WebsiteService4All is a BBB rated company and our services include ecommerce and custom programming. You can reach us at [protected] begin_of_the_skype_highlighting              [protected]      end_of_the_skype_highlighting.

Let us know if you need help.

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Website Service 4 All
El Cajon, US
Mar 14, 2011 9:19 pm EDT

We're here for you as well. imSMB stands for I am Small Business and provides domain name registration, hosting, website design services and many other online business services. If you would like professional help with your online business we can assist. Please feel free to reach us at [protected]

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sydnistar
Provo, US
Mar 14, 2011 10:42 pm EDT

Embezzelment is a state crime, but tax invasion or whatever is a federal crime ... I know a lot about white collar crimes for the federal aspect. I've known a lot of people who were on fed probation for tax evading.. I think thats the right term. But if they were to do corporate kiting and shredding of docs, etc, then that's a lot more investigative work and also hiding money, it's all crazy and carries huge fines. So, they reap what they sew and they have a lot coming to them for their dishonest ways and leaving us employees out to hang! Whatever, they need to be shut down and everything stripped of them to see how it feels for the rest of us!

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Braves#onefan
Greenwood, US
Mar 16, 2011 3:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Boy was I sucker by this company. I talked to them on the phone for over thiry minute on Tuesday morning March 8th, as they were, unbeknownst to me, getting ready to close their doors. It all sounded so great I actually paid them $249.00 by credit card to start my website. Two days later I get a phone call from another company saying they had taken over and wanted me to go to another website and "sign" a contract. It all sounded fishy to me so I went online to really check them out. Boy was I ever in for a shock! Now I'm working with my credit card company trying to get my money back. Tonight I got an email from someone saying they were ready to start my site and needed all these questions answered in regard to how I wanted my website. I emailed them back and said I wanted a refund. An hour or so later they emailed me and said they had just issued me a refund. Which of course they hadn't. This is the biggest mess I've ever been involved in. My credit card company assures me everything will be okay since I had filed a complaint within two days. This world is so full of crooks it's unbelievable. They'll all burn in hell so I hope it's worth it to them. I assure you I will never by another thing online.

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utahgovernmentsucks
US
Mar 16, 2011 4:45 am EDT

What company was this? Iso Webworks?

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Breeding Anger
3798 South Bannoock, US
Mar 17, 2011 1:20 am EDT

Coporate America 'sucks' what happened to people who lost there jobs or doors closed because the economy sucked... oh yeah moved on because there was NO yes NO internet or complaint boards etc... If my group could write this on the main page of the complaint boards, rip off etc.. or even just get a hold of Google or yahoo etc... to say 'wow" you like breeding anger among Americans by lettling this things happen. All companies start as an idea and grows from there look at Facebook or Google. Were are all the mom and pop stores like groceries, or video etc gone... Corporate America bought them out, because we the people are greedy, look at the economy in the financial world, there is a lot of people still out of work or working for minimum wage because of the Grand Central, Fred Meyer to Smiths, then you have America First Title who sold to First American Title, or the Zions First National Bank merger to First Security Bank, wow how many people lost retirement, 401k, jobs had lost everything. If people look at the picture as whole WE the people are greedy! Corporate buy outs, why did the fibernet company not buy or do a corporpate take over if they knew this company was in such diar straights and owe them money (can not recall the amount), however corporate take overs happen all the time, Mom and pop stores are having a struggle because of corporate America for we the people contribute to them on a daily basis for groceries, hardware, cars, etc..
This day and age is about trying to keep a job, even a temp job, for the market sucks! People wake up when you get a job feel lucky for at any moment you can loose it. We that have created this is because we are tired of ksl and the other media, for it is all about ratings and who can get it out there the fastest, back in the good old days with Walter Cronike news was news not about bashing and hurting people for ratings, and people cared about people and they moved on with there lifes when life got tough.
What has happened to MANKIND, ask yourself how you can put a degrading post without thinking "what if this was me or my family they are talking about". Google and Yahoo and the media and MANKIND need to stop breeding anger.

ExHitDesigner
ExHitDesigner
Logan, US
Mar 17, 2011 5:00 am EDT

@ Breeding Anger

HAve you read your own posts? Do you realize that u have placed blame on employees and honest workers, then point the finger at Corporate America? Um, No one is BREEDING anger. We the people Are Angry, not because of what Corporate America did to us, we are Angry because of what HIT Web Design did to us. You make no sense to address people of their "LUCK" for landing a job. We are trained and capable people who should be valued as employees and not taken for granted. Job security should lie with the companies intent on serving its patrons appropriately and in good standing. Because the Company scammed and lied, WE THE PEOPLE were screwed. I shouldnt have to worry about my employer closing its doors, especially if I had no prior warning. What? HIT Web didnt know they were closing? Bull!

Take your we the people speech over to the " I screwed people with my company and am now paying for it" Forum, its an insult to be a proud American, a proud parent and a proud employee and hear idiots cusping how we should be lucky. The media is just that, a medium used to convey information wether it positive or negative. They have no preference in the goings on of business' that they may need to "investigate." Next you'll say WE THE PEOPLE caused Hit Web to accrue 17 million in owed Taxes. Or WE THE PEOPLE got greedy asking to be paid for hours worked or completed assignments. Your ridiculous!

When addressing a situation, research then reply with care FOR any idiot can spout WE THE people to take attention away from Delinquent entrepreneurs and place the blame squarely on our white/blue collar colleagues. If you werent there dont comment at all! Spread anger? We have a rite to be angry, we have been unjustly robbed, our families forced to eat soup and bread, our bills unpaid, and now WE THE PEOPLE raise our voices in anger and shake our fists at the company that FORCED us to respond in vicious tones. So that they learn like a punished child, the repercussion of DOING WRONG. WE THE PEOPLE, THE HONEST HARD WORKING PEOPLE rest our case, whose side are u on, anyone waving a check ? Careful, these checks are printed on rubber!

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ethicalhit
Provo, US
Mar 18, 2011 7:19 am EDT

@Breeding Anger You have no idea the kind of harm Hit Web Design has caused.

First they took people's dreams and stole their money. They knew for YEARS, I mean YEARS that their fulfillment system was poor and rarely delivered, yet they did nothing.

The owners were quick to sue and pursue legal action blaming others instead of changing and fixing their own systems.

People are starving in Utah because of Hit Web Design.

Congrats you are a horrible person.

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ethicalhit
Provo, US
Mar 18, 2011 7:20 am EDT

Yeah what was this company that contacted you?

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HitWebDesign
Provo, US
Mar 18, 2011 4:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

@Breeding Anger take a look in the mirror. Accept that you are a horrible person.

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HitWebDesign
Provo, US
Mar 18, 2011 7:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

@Braves#onefan we all want to know the name of the company that contacted you

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hitlawsuit
Provo, US
Mar 18, 2011 9:43 pm EDT

We are currently forming a class action lawsuit against HIT web Design, AKA Heritage Web Solutions. Please email details on how you were scammed as well as contact information to hitlawsuit@yahoo.com

Thank you!

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HitWebDesign
Provo, US
Mar 18, 2011 9:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please remember if people are asking for information for you to email, ask them to message you and send you the contact information for the Law Firm they represent, and away for you to contact them.

Heritage Web Solutions/ Hit Web Design/ ISO Webworks fights dirty, and they will try to sue anyone they can get a hold of.

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HitWebDesign
Provo, US
Mar 18, 2011 9:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

@Hit Lawsuit what law firms are you working with?

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another victim
Missoula, US
Mar 19, 2011 12:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

@HitWebDesign Who are you and who do you represent? It appears as if you represent the now defunct company.

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hitlawsuit
Provo, US
Mar 19, 2011 5:10 am EDT

I just called a few attorneys today and a number of them are interested in the case one being micheal mayfield in provo utah
36 South State Street, Suite 1400
Salt Lake City, UT 84111
View Map & Directions
T: [protected] F: [protected]
We need to get as many people together as we can. Please help so we can try to recoup some money from these criminals.

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hitlawsuit
Provo, US
Mar 19, 2011 5:18 am EDT

We need 5-15 people for a class action lawsuit... If we can break through their bankrupt corporate loop holes and sue the people responsible directly instead of the "company" we may recoup some money.

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kwadwo
Bronx, US
Mar 19, 2011 1:18 pm EDT

I'm in. just wish i know where these people live. ka-darko@hotmail.com

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HitWebDesign
Provo, US
Mar 21, 2011 5:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

We need all the former customers of Hit Web Design to call ISO Webworks and demand their money back.

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HitWebDesign
Provo, US
Mar 21, 2011 5:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Everyone needs to think long and hard about the abuses that they recieved at the hands of the officers, owners, and managers. They were the ones who profited from people's suffering and misery. We need to personally sue the.

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hitexemployee
provo, US
Mar 22, 2011 7:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

But the only problem i see is that if an attorney cant find a lot of hidden assets there would be no financial gain for them. They didn't own the bowling alley, didn't own servers, etc. So, they really dont have anything. I think that we would have a hard time finding an attorney to take it because of this. Or we cold pony up the money ourselves, which would probably cost over 100k.

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HitWebDesign
Provo, US
Mar 23, 2011 7:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Looks like ISO Webworks has created a whole new website to get customers. If you google, website design you will see the ad, it should be similar... check out the site.

Website Design - $139 - 100% Satisfaction Guarantee.
Affordable - Our Work is Awesome!
webdesignin5days.com/WebSite-Design

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sydnistar
Provo, US
Mar 23, 2011 7:55 pm EDT

I am in on the Class Action Lawsuit.

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ethicalhit
Provo, US
Mar 24, 2011 6:29 am EDT

So has anyone figured out where all the money went?

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hitexemployee
provo, US
Mar 24, 2011 6:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Its out there! they will find it.. ANy theories?

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jamielynnkra
Warrenton, US
Mar 24, 2011 3:02 pm EDT

I am in also. jamiekrafft@gmail.com
I have been working with HIT since Sept 2010. Still do not have a website and am in ALOT of money, just like everyone else on here. I have a lawyer in my state of Missouri and have spoken with the Utah police department. They have set up a designated number for all complaints coming in--Jennifer at [protected]
My husband and I own our business here in our town of 5000 people and we are not by any means made of money, this will hurt our business tremendously. Also the CEO is David Aitken and if you go to their website, he is still on there taking about how great HIT is. WHAT A BUNCH OF CRAP. This will not be dropped by my family.
Also something to keep in mind for those of us that have not had product delivered, they filed bankruptcy, we should listed as a debt they owe in the papers since we did not have our product delivered to us.

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HitWebDesign
Provo, US
Mar 24, 2011 3:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

@jamielynnkra just FYI Hit Web Design/ Heritage Web Solutions/ Heritage Internet Technologies has NOT filed for Bankruptcy Protection.

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jamielynnkra
Warrenton, US
Mar 24, 2011 4:30 pm EDT

@HitWebDesign
Thank you for that update. I received incorrect info from someone. I am in on anything that needs to be done for a lawsuit.

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hatehitwebdesign
Orem, US
Mar 24, 2011 11:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I think that all of us ex employees for HIT should go to ISO web works and demand our paychecks. We all know that Kevin Morril was involved in this! just look at his face, he has a face of a lying ###! i hope people dont fall for this company.

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ethicalhit
Provo, US
Mar 25, 2011 5:13 am EDT

I think everyone should protest outside their office, also they should call and constantly ask for their money.

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jamielynn1109
saint peters, US
Mar 25, 2011 1:48 pm EDT

I have contacted my local media and they are doing a story on the News about Hit Web Design. They would like input from others also, or if you have anything to contribute, please email me at ItsOverHit@gmail.com

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utahgovernmentsucks
US
Mar 25, 2011 3:01 pm EDT

Delete the spam comments.

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utahgovernmentsucks
US
Mar 25, 2011 3:21 pm EDT

spam comments, why the hell would I go to your site?

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HitWebDesign
Provo, US
Mar 25, 2011 3:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

@They are trying to dilute the relevancy of these threads.

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HitWebDesign
Provo, US
Mar 25, 2011 3:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Someone is getting wise, and is trying to dilute the relevancy of these threads. We must remind people how evil Hit Web Design, ISO Webworks, and the managers of those companies are.

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Jennadarcy
New Bedford, US
Mar 25, 2011 3:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

So lets make the threads relevant- Hit Web Design is a scam and sucks!

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HitWebDesign
Provo, US
Mar 25, 2011 4:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Also people, please remember to google
website design
web design

and check out the ads

"Web Designer - $199
100% Satisfaction Guarantee.
Our Work is Awesome!
webdesignin5days.com/Web-Designers"

it might have a different price going down to 139... check out the ad, and then fill out the form letting them know you want YOUR MONEY BACK

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original pumpkinteeth(robert Conner)
Middleton, US
Mar 25, 2011 5:13 pm EDT

Yes my site still has problems, I asked if there would be a problem getting my site up in a month or two at most .I selll halloween stuff my site was unable to take and procces orders..Which was the whole point. I complained about the old software used in flashwork.I alsostated before we went ahead and during the setup.That i wanted my new site to be as good as my old site. if you look at the two its night and day diff.Please email me someone with lawyer info im aboard. i have saved all my emails w hit design(complaints) bob_b_conner@yahoo.com

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utahgovernmentsucks
US
Mar 25, 2011 7:53 pm EDT

Ahh so that spammer is one of those [censored]bags that likes having his money taken. Better yet he is probably one of those losers at Iso Web Works who should prosecuted. And yes all of them should be held accountable they know what they are doing.

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Hit Web Design is ranked 110 among 158 companies in the Hosting and Web Design category