Hive Outdoor Living’s earns a 2.3-star rating from 3 reviews, showing that the majority of outdoor living space owners are somewhat dissatisfied with their installations.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Hive Outdoor Living was a lifesaver for us
Hive Outdoor Living was a lifesaver for us. We can't even explain how grateful we are for them. We had a pool contractor who took 70% of the money but only did 30% of the work and then left us in a bad financial situation. We checked out a few contractors to see what could be done with our pool. Ben Kelver from Hive Outdoor Living came to our house and talked with us about everything. We waited a few months to see if the original contractor would finish the job, but he didn't. We called Ben and he was really understanding and wanted to help us. We were worried about trusting another contractor, but Ben was great. He said he would finish the pool in 60 days and he did it even faster. He saved us money on the screen enclosure, pool heater, pump, and automation system. He answered all our questions and still does. We love our pool. Hive Outdoor Living did an amazing job. We recommend them to anyone who wants a pool. Thank you Hive for saving us and being honest.
Hive Outdoor Living Complaints 2
We paid for our pool deposit on August 28, but the permit didn't get approved until mid-November
We paid for our pool deposit on August 28, but the permit didn't get approved until mid-November. The work didn't start until late December, and we don't think they filed a NOC until months later. They told us on December 7th that the coping would be delayed by 12 weeks, which should have been communicated earlier. We asked for a gantt chart multiple times, but they refused to give it to us as per their contract. Hive says we knew about the 12-week tile delay, but we have an email from them saying it would only be 6-7 weeks. They also sent us the wrong tile samples, and the tiles they installed are defective. The owner blamed us for everything in an email. After we hired a lawyer, he said we had to pay for all the underground issues that Hive messed up, but their contract says we need to approve an estimate first. Now our pool is full of contaminated water.
I used Hive Outdoor Living, LLC for a new pool install and the work was just not good
I used Hive Outdoor Living, LLC for a new pool install and the work was just not good. The pavers were not installed right, we have grass everywhere because they didn't de-grass, the cutting was bad, and they said they would come back and fix it but nothing has been done yet. The pool interior is not good and they said we wouldn't see it but we do. They installed our pool equipment, took our last payment, and had "pool school" with me but the equipment hasn't worked in 4 weeks. My pool is green because the system hasn't been making chlorine for almost 2 weeks and when we called Hive they told us to call the manufacturer which is not local and hold times were 107 minutes every time I called. I paid a lot for my pool and I am upset that they took my last payment and then didn't help me. My pool is gross and I can't enjoy it with my family. This company doesn't care about their customers once they get paid.
Is Hive Outdoor Living Legit?
Hive Outdoor Living earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Hive Outdoor Living has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Hive Outdoor Living has claimed the domain name for hiveoutdoor.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Hiveoutdoor.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hiveoutdoor.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Hive Outdoor Living protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Hive Outdoor Living has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Hive Outdoor Living
At Hive Outdoor Living, the team of experts is committed to providing their clients with the best possible service. They work closely with their clients to understand their unique needs and preferences, and then create custom outdoor living solutions that meet those needs. Whether you are looking for a cozy outdoor seating area, a stylish dining space, or a relaxing outdoor oasis, Hive Outdoor Living has got you covered.
The company offers a wide range of outdoor furniture and accessories, including outdoor sofas, chairs, tables, umbrellas, fire pits, and more. All of their products are made from high-quality materials that are designed to withstand the elements and provide long-lasting durability. Whether you are looking for classic or contemporary designs, Hive Outdoor Living has something to suit every taste and style.
One of the things that sets Hive Outdoor Living apart from other outdoor living companies is their commitment to sustainability. They use eco-friendly materials and manufacturing processes to minimize their impact on the environment. This means that you can enjoy your outdoor living space with peace of mind, knowing that you are doing your part to protect the planet.
Overall, Hive Outdoor Living is a top-notch company that is dedicated to providing exceptional outdoor living solutions. With their commitment to quality, sustainability, and customer service, they are the perfect choice for anyone looking to create a beautiful and functional outdoor space.
Overview of Hive Outdoor Living complaint handling
-
Hive Outdoor Living Contacts
-
Hive Outdoor Living phone numbers+1 (813) 579-2444+1 (813) 579-2444Click up if you have successfully reached Hive Outdoor Living by calling +1 (813) 579-2444 phone number 0 0 users reported that they have successfully reached Hive Outdoor Living by calling +1 (813) 579-2444 phone number Click down if you have unsuccessfully reached Hive Outdoor Living by calling +1 (813) 579-2444 phone number 0 0 users reported that they have UNsuccessfully reached Hive Outdoor Living by calling +1 (813) 579-2444 phone number
-
Hive Outdoor Living address311 S Willow Ave STE 2, Tampa, Florida, 33606-2146, United States
-
Hive Outdoor Living social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!