Holafares
Reviews and Complaints

My experience with Holafares (holafares.com) left a lot to be desired. While searching for flights from (AA)DFW to LAX, the website displayed an attractive rate of $414 for 2 people. Excited at the prospect of a good deal, I quickly proceeded with the booking and received an itinerary with a reference number along with an email to confirm my booking.

However, my excitement soon faded when I called Holafares only to be informed that the seats on AA were no longer available. Instead, they suggested booking with Delta as they had availability but at a much higher rate of $978. Upon questioning, I found out that this was not the only third-party travel website that was misrepresenting prices.

Moreover, Holafares did not take any money from my account until I agreed to the inflated price, adding insult to injury. I would like to say that this was an isolated incident, but I cannot speak for other customers of Holafares. As of now, I would recommend booking directly with airlines or third-party travel websites that honor advertised prices. I hope that Holafares can improve their business practices in the future and prevent other customers from being misled.

I recently tried the online travel booking website, Holafares, as I was enticed by a great deal that I couldn't pass up. I quickly booked my event tickets, hotel, rental car, and airfare, feeling assured by the advertised availability of 7 discounted seats. To my satisfaction, the confirmation email stated that my order would be processed within 4 hours after a verification of my credit card was completed.

However, my excitement was short-lived as approximately six and a half hours later, I received a call from a man named Adam Smith. Although he had a thick accent and seemed to complain about his life in "Arabia," he informed me that the discounted airfare had already been given to other customers. This was puzzling as the booking website had displayed availability of 7 seats prior to my purchase.

My skepticism grew when the same agent called back, expecting me to pay over double the reserved airfare. As I had already committed to this trip and been under the impression that I had made a confirmed purchase, I was in a state of disbelief at the situation. The agent's explanation offered no comfort, especially since he abruptly hung up on me after stating that the manager was in a meeting.

As a consumer who appreciates honesty and transparency, I advise fellow travelers to beware before committing to Holafares. While I had initially believed that it was a reliable platform, this experience had left me with doubts about their credibility as a travel booking website.

As a concerned consumer, I want to share my experience with Holafares.com, and it's not one that I would wish on anyone. During the pandemic, my family and I had to cancel our travel plans due to safety concerns, and unfortunately, we had purchased roundtrip tickets from this company. We were promised a full credit or refund, but that turned out to be far from the truth.

Despite countless attempts to reach out to them, they were unresponsive, and when they did pick up the phone, they were unhelpful and dishonest. It was like dealing with street criminals - their shady tactics left a bad taste in my mouth. Our hard-earned money was on the line, and we were determined to get what was rightfully ours.

After weeks and even months of exhausting efforts, we eventually got a response. However, it was not the outcome we had hoped for. Holafares.com offered us a refund of the ticket price of $734.50 - a far cry from the full cost of the tickets. It's worth noting that this only covers the price of the tickets, not the taxes and fees that we paid - which are not refundable.

All in all, we ended up out of pocket for $809.49, and we feel cheated and taken advantage of by this company. It's clear they have no regard for their customers' wellbeing and are only interested in making money at any cost. Based on my experience, I strongly advise against doing business with Holafares.com - unless you want to be left feeling swindled, cheated, and mistreated.

I recently had an extremely disappointing experience with Holafares.com. After booking my flights with this company and providing all of my information, including my credit card number, I expected that everything was locked in at the prices I had selected. However, when I attempted to print out my flight information, I noticed that the printout stated "This is not your e-ticket." Concerned, I called Holafares.com to confirm everything was still in order.

Unfortunately, what I heard on the other end of the line was not what I wanted to hear. The customer service representative informed me that the prices I had originally booked were no longer available and that the cost of my flights had gone up considerably. To my surprise, he informed me that my flights would now cost over $300 more each than what I had locked in that very same day.

Needless to say, I was incredibly frustrated and angry with this situation. I believed that I had secured the prices I wanted when I booked my flights, only to find out that the prices did not actually exist. I think it is unethical for a company to advertise prices that are not available and then raise the cost significantly after the customer is locked in.

Based on my experience with Holafares.com, I strongly advise against using their services to book any travel plans. The company's shady business practices and lack of transparency left a sour taste in my mouth, and I hope that others can avoid the same frustration and disappointment.

I regret to say that my experience with Holafares has been nothing but a nightmare. In December 2020, I purchased a ticket from their website, only to cancel it within an hour. Unfortunately, this mistake has cost me a whopping $880 CAD.

To make matters worse, I had a dispute against Holafares in my bank, which I removed in January 2021, believing their promises to pay me back. However, it has been more than two months, and I am yet to receive any refund from them.

The consequences of this situation have been severe for me as I have had to pay off a debt that I should never have incurred in the first place. Additionally, I am incurring interest charges of $14.66 every month on my credit card since December 2020.

I warn anyone who plans to do business with Holafares to be extremely cautious. If you find yourself in a similar situation, I advise paying through your credit card and not caving in to Holafares' promises of a refund. From my experience, they always find excuses not to pay back their customers.

In conclusion, I cannot recommend Holafares to anyone and advise others to steer clear of this company. It is disappointing to see a company treat its customers with such disregard and unprofessionalism.

My husband and I were excited to book a flight through Holafares, but our experience with them quickly turned sour. Initially, we received an email notifying us that the flight's price had gone up by $80. Although we were disappointed with the increase, we agreed to pay the extra fee. However, shortly after this, we received a call from the company stating that the price had risen by an additional $200. Naturally, we were taken aback by this news and decided not to proceed with the booking.

Despite this setback, the customer service representative assured us that there was another flight available, which was cheaper and even included a free bag. We decided that we would go ahead with this alternative flight, and the representative provided us with a reservation number. However, we soon realized that no e-tickets or confirmation details had been sent over, and we hadn't even been charged for the tickets!

Frustrated and confused, we got back in touch with Holafares to seek clarification. Unfortunately, we were informed that the prices had gone up yet again. At this point, we decided that enough was enough and told the representative we no longer wished to proceed with the booking.

However, our negative experience didn't end there. To our dismay, we woke up one morning to find our bank account had been emptied due to multiple fraudulent charges from different locations we'd never even been to. We are certain that these charges are linked to the booking process and the dealings we had with Holafares, leaving us feeling completely scammed and betrayed.

In light of our experience, we strongly advise anyone reading this review to avoid booking with Holafares. Our experience has left us feeling disheartened and disappointed, and we don't want anyone else to fall victim to their shady practices. Stay away from Holafares, and save yourself the headache and heartache.

My experience with Holafares (holafares.com) has been nothing but horrible to say the least. The entire process left me wondering if this company is even legitimate or just a bunch of scammers. Initially, I purchased a ticket on a Thursday, only to receive a call from Holafares informing me that the specific fare I had chosen was no longer available. To my surprise, they proceeded to upsell me on a more expensive ticket which I hesitantly agreed to.

However, that was only the beginning of my woes with Holafares. The entire transaction seemed suspiciously strange as they requested photos of my ID and credit card purportedly for my security. To my dismay, they failed woefully to deliver on their numerous promises. Even after stating that I would receive my tickets within 24 to 48 hours, this never happened.

As if that wasn't bad enough, I had to call Holafares multiple times to inquire about my tickets and was met with nothing but excuses. Even when they promised to deliver by a specific date, they always came back with excuses upon excuses. It's really disappointing to see a business showing no regard for their customers, with questionable practices such as fake advertising, upselling, and not keeping promises.

All in all, my experience with Holafares has been a complete nightmare, and I wouldn't recommend this company to anyone. They need to change their ways and start living up to their promises if they want to continue operating in the travel industry.

My recent experience with Holafares (holafares.com) has truly left a sour taste in my mouth. I was searching for a ticket and stumbled upon one that seemed to fit my needs perfectly. However, as I was in the process of booking it, a chat box popped up and asked for my phone number so we could discuss the details further. I inquired about the ticket being cancelable within 24 hours, as this is something that is typically offered by other companies. The representative I spoke with replied that the advertised ticket was in fact for a basic economy, and if I wanted a cancelable ticket, I would need to pay more for a regular economy. Feeling like I had no other choice, I reluctantly agreed to the upsell.

To make matters worse, Holafares then requested photos of both my identification and credit card, stating that it was for my own security. This seemed quite strange to me, and I was left feeling unsettled. I was told that I would receive my tickets within 24-48 hours, but it ended up taking a whopping 10 days! When I called to inquire about the delay, I was met with nothing but excuses and was told that the issue would be resolved by Monday. However, when Monday came around, I was once again given more excuses and asked to wait another 4 hours. This cycle continued for days, with no end in sight.

Unfortunately, my experience with Holafares has left me feeling frustrated and disappointed. It seems to be a company that does not respect its customers and engages in questionable business practices such as fake advertising and up-selling. I truly hope that they take steps to address these issues and treat their customers with the respect they deserve.

I recently had a terrible experience trying to purchase tickets from Holafares (holafares.com), and I urge anyone reading this to stay far away from this company. Let me explain why.

First and foremost, their customer service is absolutely atrocious. I completed my purchase for tickets at a certain price, but shortly after I received a call from the company informing me that I needed to pay double that amount or lose my tickets. This was frustrating, to say the least, but what made matters worse was the company's response to my complaints.

When I asked to speak with a supervisor, I was initially told there were none available. Later, I was informed that it would be a few hours before a supervisor could speak with me. Finally, a supervisor named River Williams appeared, but she was incredibly rude and unprofessional. She changed the price of my tickets multiple times during our conversation, claiming she had no control over it, and generally displayed a terrible attitude. When I reminded her that addressing customer concerns was her job, she responded that she had better things to do than talk to me.

Beyond the terrible customer service, I also have serious concerns about the legality of Holafares' practices. Changing the price of tickets after they have been purchased is both illegal and fraudulent, and I was so concerned about their handling of my private information that I had to cancel my credit card information.

Please do not waste your time or money with this disreputable company. There are countless other options for purchasing tickets online that will treat you with respect and integrity.

Recently, I had the chance to chat with HolaFares customer support, and I would like to share my experience with you. Overall, I have a mixed impression of this travel agency. On one hand, their customer support was quite responsive and tried to help me. However, on the other hand, it seems like HolaFares is not entirely transparent about their pricing.

When I first approached them to book a flight from CVG to PUJ and back, the representative seemed friendly and courteous. They promptly asked for my email address and phone number, and I received a quote that matched my budget. However, when I asked to confirm the price and book the flights, the representative seemed to backtrack on their previous offer. Suddenly, the quoted price was not available anymore, and they provided me with the price for a completely different flight on Delta Airlines.

When I reminded them of our previous agreement, the representative claimed that American Airlines flights were much more expensive. However, when I looked up the flight options myself, I found that this was not entirely accurate. The representative had offered me a flight that was not available at that time, and when I insisted on booking that specific flight, they could not deliver.

Overall, I cannot say that HolaFares is a fraud, as I eventually did not complete the booking with them. Nonetheless, I did feel like their pricing was not transparent, and their claims could be misleading. Therefore, if you plan on booking a flight with HolaFares, I would suggest looking up the flight options yourself before committing to anything.

Recently, I had an experience while booking with Holafares (holafares.com), which I feel compelled to share with others. I must say I am utterly disappointed and displeased with their service and strongly advise against booking with them.

In my opinion, Holafares seems to be a fraudulent company whose modus operandi is to take advantage of unsuspecting customers. I had booked my tickets with them but did not receive any e-tickets even after waiting for quite some time. This made me highly suspicious, and the fact that they did not respond to my inquiries made things worse.

Luckily, I was able to cancel my booking three days after I never received anything from them, but things didn't end there. The problem arose when I noticed that my card was used online for unauthorized purchases after I had canceled my booking with them. This leads me to suspect that Holafares not only doesn't send tickets but also tries to use your card information for other purposes.

It's incredibly disheartening to see that Holafares is trying to scam innocent customers. They are not trustworthy and do not uphold transparency in their dealings. If I had not canceled my booking, I have no clue what would have happened? How long the fraudsters might have used my card details to make transactions at my expense?

To conclude, I can assure you that Holafares is not worth the risk. If you're already booked with them, you'd better cancel your booking as soon as possible or cancel it with your bank. It's better to be safe than sorry! I hope my experience will help make you more informed and aware of the dangers of dealing with Holafares.

If there is one thing that we all love, it's a good deal. So when I first came across Holafares and saw that they were offering a great price, I was immediately interested. However, my excitement quickly turned to disappointment as I realized that the price wasn't actually final until the ticket was booked, which obviously makes it harder to plan ahead.

I decided, despite that, to go ahead and contact them anyways, just to see what their rates would end up being. And unfortunately, my experience with Holafares only went downhill from there. They told me that they had sent me an email with the pricing information, but I never received it. Then, when I followed up again, they had the audacity to tell me that the price had gone up significantly.

Now, I understand that prices can fluctuate, but the increase was so drastic that it felt like a bait-and-switch tactic. I was incredibly frustrated and felt like they had wasted my time. Thankfully, I decided to trust my instincts and declined their offer.

It's disheartening to see that companies like Holafares are allowed to operate under these questionable business practices. It's no wonder that people are skeptical about online travel agencies these days. We need more transparency and honesty in the industry to help build trust with customers.

When I stumbled upon Holafares.com, I was excited at the possibility of booking a flight for a great price. However, my experience with this company was less than ideal. Initially, I purchased my flight with ease through their website. However, my excitement quickly turned to frustration when I received a phone call stating that the price had gone up. Unfortunately, this was just the beginning of my eight-day interaction with Holafares.

Throughout my experience with this company, I noticed that the airfare kept rising at an alarming rate. It seemed like every time I reached out to an agent, the price of my ticket had gone up again. To make matters worse, there was a clear language barrier when speaking with the agents. They often spoke quickly, leaving me struggling to understand what was being said.

Finally, when I received my ticket, it had my name completely wrong. This led to an additional 28-hour wait to have the mistake corrected. While the agents were polite, I could not shake the feeling that they were not being entirely honest about the prices displayed on their website.

In conclusion, while Holafares.com may appear to have great deals on flights, my experience with this company has not left me feeling confident in their services. The language barrier with their agents, combined with the constant price increases and errors on my ticket, has left me hesitant to use this website for future travel plans.

If you're looking for a reliable travel booking website, unfortunately Holafares.com isn't the place for you. I have had a horrible experience with them, and I want to make sure that no one else falls for their bait-and-switch tactics.

Initially, I was drawn in by their advertised lower fares, taxes, and fees that seemed too good to be true. Unfortunately, that's exactly what it turned out to be. I made two separate bookings on their website, only to find that both times they had tried to change my airline carrier after I had already made the reservation. They wanted to switch me from Southwest airlines to Spirit airlines without any explanation or warning.

When I called Holafares to find out what was going on, they told me that they couldn't honor my Southwest reservation and that my only option was to pay extra to get the same round trip flight. This was obviously unacceptable, and I refused to pay the additional fees. It was a good thing I did because I later found out that if I would have paid the extra fees, I would have had to make additional payments for things that should have been already included in my booking.

To add insult to injury, their prices went up from my initial booking ($794.56) to what they were trying to make me pay ($1,080.00). It's clear that Holafares is only interested in getting as much money from their customers as they can, without any thought given to their customer service or satisfaction.

I highly recommend that you avoid Holafares at all costs. Save yourself the headache and frustration by booking directly with the airlines or using a reputable travel agency that has a proven track record of excellence. Don't let Holafares scam you like they did me.

as fast as you can from this company!

When I stumbled upon the Holafares website, I was thrilled to find a seemingly great deal on flights to Cabo for my family and I. Without hesitation, I went ahead and booked four tickets using my credit card and personal information - all with the assumption that I had scored a fantastic travel bargain. Unfortunately, my initial excitement quickly turned into frustration and disappointment when I received a phone call from the company informing me that the seats I had booked were no longer available. To make matters worse, I was informed that the flights were actually through United Airlines, and that the sudden price increase of the tickets left Holafares unable to honor my reservation.

As a frequent traveler around the globe, I've had my fair share of experiences with booking websites and travel agencies. However, this was the first time that I had been faced with such a distressing and unbelievable situation. What makes it even worse, is that Holafares made multiple attempts to bait me with lower prices - but despite their efforts they never offered me the price I had originally booked the flights for. Needless to say, this was a complete rip-off and an absolute nightmare of an experience.

Given this unfortunate and frustrating occurrence, I would definitely NOT recommend Holafares to anyone looking for reliable travel arrangements. It's important to be aware of the potential scams and inconveniences when it comes to booking flights and other travel accommodations online, and Holafares has proven to be a shining example of what NOT to do. So if you're in the market for trustworthy and reputable travel booking options, it's best to steer clear of Holafares and look for other, more reliable options. Trust me - it's worth the extra effort to avoid dealing with this kind of frustration and deception.

I recently had the misfortune of coming across Holafares, and I have to say, I am extremely disappointed with my experience. To put it plainly, this company is nothing short of a complete scam – and it's high time that they are held accountable for the unscrupulous tactics they employ. I sincerely regret not taking the time to research this company before entrusting them with my personal information, and I implore anyone reading this to learn from my mistake and steer clear of this shady operation.

While it's true that some customers may receive tickets through Holafares, it's important to note that any such success is likely the exception rather than the rule. The reality is that this company employs bait-and-switch tactics to lure unsuspecting consumers in, only to then disappoint and deceive them with false promises and apologies for not being able to secure the tickets they were promised. And even if they do end up providing you with tickets, you can be sure that they'll come with a hefty price tag – one that's almost certainly been inflated beyond reason.

Perhaps worst of all, the customer service at Holafares is abysmal – if you can even call it that. Should you have the misfortune of running into any issues with this company, you'll find that there is no one to turn to for help or support. Instead, you'll be left to fend for yourself, desperately trying to make sense of the excuses and lies that are being fed to you.

In short, I cannot stress enough how important it is that you avoid Holafares at all costs. Though they may seem like a legitimate ticket seller on the surface, the truth of the matter is far more insidious. If you're considering purchasing tickets for any event or experience, I implore you to look elsewhere – don't let this company take advantage of you like they did to me.

When I booked my plane tickets for my family from Holafares (holafares.com), I was a bit hesitant but had no other option since we had to travel urgently due to a loved one being hospitalized. The website displayed the price of $1964.85, which I was charged by United Airlines. However, I was alarmed to see a separate charge of $634.10 from flightbooking deducted from my account, which I wasn't informed about during the booking process. On contacting the customer service, I was told by a representative named [protected]@miro that the sudden increase in the price was due to unforeseen circumstances.

Although we were relieved to have secured the tickets for the same day, I couldn't shake off the feeling that something wasn't right. It was a sketchy situation since the airline charged the amount mentioned on jetcost.com, but Holafares charged an additional fee. The whole experience left me feeling quite uneasy about the honesty and transparency of their pricing strategy.

However, I must say that the tickets were confirmed, and we managed to travel without any other issues. The flight experience was comfortable, and our family reached our destination safely. But the concern remains whether Holafares is a trustworthy option when it comes to booking flights.

When it comes to booking flights online, we all want to find the best deal possible. Unfortunately, my experience with holafares.com didn't quite live up to my expectations. At first, I was excited to find a flight at a great price and quickly received a confirmation email for my booking.

However, my enthusiasm quickly faded as I received not one, not two, but three calls from the company over the course of two days, informing me that the price had gone up and asking me if I would agree to the new rate. While I complied with their request the first time, I couldn't help but wonder why they weren't able to secure the previously advertised price. It felt like there was a serious lag time between what they were advertising and their ability to keep up with ticket costs.

To make matters worse, the flight cost continued to rise from $310 to a whopping $850 over just three days, leaving me feeling frustrated and disappointed. In the end, I made the tough decision to cancel my entire family's trip. It was a frustrating and stressful experience, and it's safe to say that I won't ever make the mistake of using holafares.com again.

In hindsight, I wish I had just dealt directly with the airlines rather than going through a third-party booking site. It's important to remember that sometimes a good deal isn't always what it seems, and it's always a good idea to do your research and read reviews before making any final decisions.

I recently had an awful experience with the travel website Holafares (holafares.com) and I would strongly recommend avoiding them altogether. Initially, I had booked a flight and was charged a hefty fee of $963.38 on 2/22/22. However, while waiting for confirmation, it was suddenly communicated to me that the airline had cancelled the flight. In a panic, I called the airline only to find out that they hadn't cancelled anything, leading me to feel frustrated and concerned.

Upon trying to deal with the situation, I contacted Holafares again, only to face multiple cumbersome processes before being refunded a mere $478.38 and being told they would book us flights for the difference. This only added additional frustration to an already stressful situation.

To my surprise, on 3/8, I received an email from Michael Smith from Holafares (who we had been dealing with throughout this entire ordeal) stating that we would receive etickets and a confirmation number within 24 hours. Regrettably, nothing arrived by the end of the day. It wasn't until 6:44pm when I finally decided to reach out to them myself only to hear them say that they needed two more hours. These last two weeks have been a rollercoaster and a nightmare that you would never wish upon anyone, and I genuinely feel disappointed and deceived by the website's behavior.

Unfortunately, I can't help but feel compelled to report this whole experience to the Attorney General's office and the Better Business Bureau. I sincerely hope that sharing my raw & real experience with Holafares might help someone else avoid the same mistakes that I made.

I must say, I had an absolutely terrible experience with Holafares.com and felt completely scammed by the entire ordeal. As someone who was trying to redeem a $1200 credit from a cancelled flight due to Covid, I was truly dismayed by the service that I received. When I called in December to inquire about the expiration date of my credits, I was told that they were going to expire on March 20th. However, when I followed up with a call in March to book my flight, I was informed by someone named Ray that I actually had until April 11th.

Despite my many attempts to call and speak to someone in order to book my flight, I kept getting disconnected or sent straight to voicemail. It was already frustrating enough trying to actually get through to a representative, but when I finally did, I was shocked and horrified to learn that my credits had actually expired on January 15th... and to make matters worse, they were then trying to charge me $1100 PER PERSON for a flight that cost $356 on United. It was clear that they were just trying to rip me off and take advantage of my situation.

I simply cannot recommend this company to anyone who values their hard-earned money. In fact, I would go so far as to say that they are scam artists who will do anything to swindle their customers out of their funds. In light of my experience, I will be filing a complaint with the Better Business Bureau in hopes that no one else will have to go through what I did. Please, save yourself the trouble and seek out a more reputable company for your travel needs. Trust me, it's not worth the risk.