Holafly’s earns a 3.3-star rating from 3 reviews, showing that the majority of international travelers are somewhat satisfied with connectivity services.
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Seamless connectivity with Holafly eSIM
I recently used Holafly's eSIM service for my trip to Japan and it was a game-changer. The setup was straightforward, and I was connected as soon as I landed. No more hunting for local SIM cards or facing unexpected roaming charges. The connection was reliable, which was crucial for navigating the streets of Tokyo and staying in touch with family. The only hiccup was a brief period of slow speeds, but it resolved quickly. Overall, a solid choice for travelers.
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Pros
- Global coverage: 200+ destinations
- Instant online activation
- No physical SIM swap needed
- Unlimited data plans available
- 24/7 multilingual customer support
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Cons
- Limited carrier options compared to rivals
- No physical SIM card offering
- Potentially higher costs for long-term use
- Less established brand recognition
Holafly Complaints 1
Esim
I had purchased a 15day internet esim for mainland China on 31 of august for €46,90. It stated that i could install and use it on arrival in china later. I arrived today in China but my secondary Holafly connection had gone. There was now way i could get it installed. I had to proceed and purchase a physical eSim unfortunately. I paid it via mastercard. My name is Stijn de Bont. Email: [protected]@hotmail.com. Order number is in attachment
Claimed loss: €46,9
Desired outcome: Refund
Confidential Information Hidden: This section contains confidential information visible to verified Holafly representatives only. If you are affiliated with Holafly, please claim your business to access these details.
It’s frustrating to purchase an eSIM expecting it to work upon arrival, only to find it missing and unusable. Since you had to purchase another eSIM, Holafly should definitely address this issue and offer you a refund. Make sure to contact their customer support directly with your order number and explain the situation in detail. Hopefully, they will respond quickly and issue the refund for the service that didn’t work as promised.
Is Holafly Legit?
Holafly earns a trustworthiness rating of 68%
Generally safe, but check closely before sharing details.
Holafly has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for esim.holafly.com can be seen as a positive aspect for Holafly as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Holafly's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Esim.holafly.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Esim.holafly.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Holafly as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
The Holafly website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- The presence of an iframe in esim.holafly.com, iframes can be used to embed malicious content, such as phishing pages or ads that contain malware, so it's important to be cautious when interacting with websites that use iframes.
- Esim.holafly.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The esim.holafly.com may offer a niche product or service that is only of interest to a smaller audience.
- Holafly protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Holafly. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Holafly
Overview of Holafly complaint handling
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Holafly Contacts
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Holafly phone numbers+1 (661) 384-8482+1 (661) 384-8482Click up if you have successfully reached Holafly by calling +1 (661) 384-8482 phone number 0 0 users reported that they have successfully reached Holafly by calling +1 (661) 384-8482 phone number Click down if you have unsuccessfully reached Holafly by calling +1 (661) 384-8482 phone number 0 0 users reported that they have UNsuccessfully reached Holafly by calling +1 (661) 384-8482 phone numberWhatsApp Support
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Holafly emailshelp@holafly.com100%Confidence score: 100%Customer Support
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Holafly addressDublin, Ireland
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Holafly social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 18, 2024
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