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4.7 12 Complaints
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Horizon Construction & Remodeling Complaints 12

ComplaintsBoard
K
6:31 pm EDT

Horizon Construction & Remodeling harassed me verbally, this company sucks

Mark besnos and their workers do not know do construction experience with this company. I hired them to replace my aging roof, and the salesman was knowledgeable. However, when it came to meeting the specifications of the job that I paid for, the company was sadly lacking.

You should know that they hire other contractors to do the work, mark besnos just sells you the products and sets up the installation. I contacted their company numerous times and even e-mailed them photos of the job’s deficiencies, along with a scanned image of the salesman’s contract drawings proving that they failed to meet the specifications of the job that was paid for.

Mark besnos harassed me verbally on several occasions and never offered the apology from their corporate office, that I obviously still deserve. They called me a liar (I never lied to them even once), yelled at me over the phone and even posted a lien letter threat on the front door of my home. My lawyer was very helpful to me in this situation, but it was very unfortunate that I had to go through all of the mental anguish in this case, especially since all I did was ask them to complete the job that was sold to me.

Ultimately, they did not finish the job as well as they could, all including failing to secure a building permit as required by local law, so I could have gone to court, I paid them 100% of the cost quoted me. I still have mixed feelings about doing so, mostly because of the way that I was treated by the manager of their lansing, mi branch and the vp from their corporate office.

I tell everyone who is considering this company about my experience with them, and I will never, I repeat never do business with them again. They do offer a 50-year guarantee on my roof, and if anything ever goes wrong and they don’t take care of it quickly and to my specification, than you can say you some money, it isn’t worth it if you end up going thoroughness!

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8:15 pm EST
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Horizon Construction & Remodeling mark besnos*we are very happy*

Mark besnos was our project manager. We did an addition 1, 000 sq ft 2nd story with a balcony.
Everything went smooth all the way long. We never have any issues.
He is a very successful young man. And it is totally understandable that from 100% of customers everybody will always have this 2% that will never be happy.
It is not a secret that you can’t make everybody happy.
And it is true for any company even the most big and famous.
We referral mark to our friends that live in laguna beach ca and he almost done with their deck project. They are very happy!

Read full review of Horizon Construction & Remodeling and 5 comments
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stacy becker
Rancho Palos Verdes, US
Apr 02, 2011 5:35 pm EDT

Mark likes to write about himself too, always posts 3 in a row on the same day... You're an idiot Mr Besnos...
His gang banger crew of hood rats are anything but competent... I love the "without need for corrections" Wow, really Mark... Everything they touched in our home in Palos Verdes is falling apart and we're currently in litigation with A-Z, the company he moved to and also disgraced... Cleanliness, are you kidding? These guys stole our property within 1 hr of having access to my home, urinated all over the property as Besnos would dream of spending a dollar on an out-house, let their trash and cigarette butts all over our property... NOTHING GOOD CAN BE SAID RUN AWAY FROM THIS GUY LIKE THE FUKASHIMA NUCLEAR PLANT...

S
S
Stephen Brouillet
Carson, US
Mar 09, 2010 12:05 pm EST

Mark Besnos is the most honest guy I know.
He is very professional, he is doing construction for long time – and he really knows what he is doing.
He was refereed to us from a friend and we glad we used him for our kitchen & 3 bathrooms remodel.
With him we knew that we can go to work or do anything we need to do and the job will continue as planed, and finished on time.

C
C
Connie Fraser
Long Beach, US
Mar 02, 2010 8:28 pm EST

OUR EXPERIANS WORKING WITH HORIZON CONSTRUCTION & REMODELING
WAS AMAZING.
MARK BESNOS OUR PROJECT MANAJER WAS GREAT AND VERY HELPFUL ALL THE TIME.
WE WILL USE HIM FOR EVERY PROJECT WE WILL HAVE IN THE FUTURE.

S
S
susan Wilkinson
Long Beach, US
Mar 02, 2010 8:25 pm EST

ABSOLUTE PLEASURE WORKING WITH HORIZON CONSTRUCTION & REMODELING.
AND WITH MARK BESNOS – PERSONALY.

J
J
James Nguyen
Costa Mesa, US
Mar 02, 2010 8:18 pm EST

Horizon Construction & Remodeling gave me and my family the best construction experiance ever!
we are very happy we choose them to remodel our master bathroom.
the job is amazing! everybody love it!

ComplaintsBoard
C
4:43 pm EST
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Horizon Construction & Remodeling big time fraud

This company is nothing then a fraud.
They steal money, they lie about anything and they give a contractors a bad name.
I highly recommend everybody to stay away from this company and who ever work for them.
I'm a use to be one of the customers that eat # from them day in and day out.
The owner mark besnos is looking like a nice guy until you refuse to pay him more money for the same job that you already paid.
He start to act like a crazy man and from that point is looking to finish the job a soon as passable and he don't really care anymore about what you have to say or how the job will look at the end.
You can also forget that he will be back to fix anything if something broke or crack.
I already complain at the cslb and looking forward to see him at court.
This guy also using some other licences with different names.
Stay safe and don't use this company

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Is Horizon Construction & Remodeling Legit?

Horizon Construction & Remodeling earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Horizon Construction & Remodeling stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Horizon Construction & Remodeling's reputation as a trustworthy leader in their field. Customers can rely on Horizon Construction & Remodeling's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Horizon Construction & Remodeling. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Horizon Construction & Remodeling resolved 91% of 12 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Horizonremodelinginc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Horizonremodelinginc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Horizonremodelinginc.com you are considering visiting, which is associated with Horizon Construction & Remodeling, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Horizonremodelinginc.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Horizon Construction & Remodeling.

However ComplaintsBoard has detected that:

  • Horizonremodelinginc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The horizonremodelinginc.com may offer a niche product or service that is only of interest to a smaller audience.
  • Horizon Construction & Remodeling protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
V
7:21 pm EST
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Horizon Construction & Remodeling it's a complete joke

Horizon construction & remodeling is a complete joke.
It's very clear that all the good reviews been written by them self and not in a smart way.
Mr mark besnos you think people are stupid? All of the reviews been posted in the same day?
All of your "customers" like to use the same words over and over again? It's really are a proof of who you are and how you handle your customers.
It's the same you did with me and my family, all the smooth talking and all the promises that never kept.
Stay away from this small person and whatever he said is a complete lie, just interest in your money and noting more

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10:19 am EST
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Horizon Construction & Remodeling enjoyable construction experiance

We wanted you to know how much we appreciated your impeccable attention to detail, the way which you always made us feel as though our house was your top priority, your accessibility to immediately address any questions or concerns we might have, completing the house on schedule and within our budget, and for your honesty and integrity. This home is truly our "dream home," but it is also the biggest financial investment we will probably ever make, so the fact that we could trust you implicitly throughout the entire project was paramount. You never disappointed us; on the contrary, you made the whole process enjoyable!

Read full review of Horizon Construction & Remodeling and 6 comments
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Alicia Jenkins
Huntington Beach, US
Feb 26, 2010 11:22 am EST

Mark Besnos was our project manager. We did an addition 1, 000 sq ft 2nd story with a balcony.
Everything went smooth all the way long. We never have any issues.
He is a very successful young man. And it is totally understandable that from 100% of customers everybody will always have this 2% that will never be happy.
It is not a secret that you can’t make everybody happy.
And it is true for any company even the most big and famous.
We referral Mark to our friends that live in Laguna Beach CA and he almost done with their deck project. They are very happy!

S
S
susan Wilkinson
Long Beach, US
Feb 23, 2010 12:57 pm EST

ABSOLUTE PLEASURE WORKING WITH HORIZON CONSTRUCTION & REMODELING.
AND WITH MARK BESNOS – PERSONALY

M
M
Marilyn Desoto
Huntington Beach, US
Feb 16, 2010 12:11 pm EST

We love Mark Besnos !
And his office manager Enna Eskin !
Without them our house will never look so beautiful.
Mark helped us with the design and the colors. He has great ideas.
And we appreciate all he done for us
Wish you all to have a contractor that will treat you like family!

S
S
Stephen Brouillet
Carson, US
Feb 16, 2010 11:57 am EST

Mark Besnos is the most honest guy I know.
He is very professional, he is doing construction for long time – and he really knows what he is doing.
He was refereed to us from a friend and we glad we used him for our kitchen & 3 bathrooms remodel.
With him we knew that we can go to work or do anything we need to do and the job will continue as planed, and finished on time.

D
D
Daniel Cooper
Huntington Beach, US
Feb 15, 2010 12:36 pm EST

MARK BESNOS with his crew were always polite, very profecional
in the end of the day our house was clean all the time
we are happy we choose MARK BESNOS to remodel our home!

J
J
James Nguyen
Costa Mesa, US
Feb 15, 2010 12:27 pm EST

Horizon Construction & Remodeling gave me and my family the best construction experiance ever!
we are very happy we choose them to remodel our master bathroom.
the job is amazing! everybody love it!

ComplaintsBoard
S
2:04 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Horizon Construction & Remodeling absolute pleasure working with you

Working with your entire company was an absolute pleasure for us.
After meeting with you we instantly sensed that you mark besnos has the ability and the resources to complete this project to our satisfaction.
And you most certainly did!
You office team with enna eskin the office manager were always there with a cheery response to any question along the way.
We thank you horizon construction & remodeling for treating us just like family.

Read full review of Horizon Construction & Remodeling and 12 comments
Update by susan Wilkinson
Feb 25, 2010 9:42 am EST

Wish you all to have a contractor that will treat you like family!

Update by susan Wilkinson
Feb 23, 2010 12:55 pm EST

ABSOLUTE PLEASURE WORKING WITH HORIZON CONSTRUCTION & REMODELING.
AND WITH MARK BESNOS – PERSONALY

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stacy becker
Rancho Palos Verdes, US
Apr 02, 2011 5:31 pm EDT

Mark likes to write about himself too, always posts 3 in a row on the same day... You're an idiot Mr Besnos...
His gang banger crew of hood rats are anything but competent... I love the "without need for corrections" Wow, really Mark... Everything they touched in our home in Palos Verdes is falling apart and we're currently in litigation with A-Z, the company he moved to and also disgraced... Cleanliness, are you kidding? These guys stole our property within 1 hr of having access to my home, urinated all over the property as Besnos would dream of spending a dollar on an out-house, let their trash and cigarette butts all over our property... NOTHING GOOD CAN BE SAID RUN AWAY FROM THIS GUY LIKE THE FUKASHIMA NUCLEAR PLANT...

S
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stacy becker
Rancho Palos Verdes, US
Feb 08, 2011 3:09 am EST

And what type of "family " would that be, Susan? My new mission is to assure nobody else crosses paths with this company. Do your homework people, and definitively DONT fall for his scam! 100k down the drain, yea, the drain that's incorrectly installed...

S
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stacy becker
Rancho Palos Verdes, US
Feb 08, 2011 3:04 am EST

In case you need some facts anyone...Pealing paint, cabinets falling apart, hardwood floor pealing up after 5 months, ALL paint watered down, chipping inside and out. Must be the WATERPROOF paint you sold us for the extra $1000.00. Front doors ruined due to no sealant. Brand new tiles installed without sealant, cracking, chipping... Workers stoled articles, broke things and denied it while Besnos defended their sleezy actions... Installed 1000watt recess lights on 600wats switch, FIRE HAZARD. LIAR, CHEATER, FRAUD CONSPIRACY, FALSE ADVERTISEMENT, ENDANGERMENT. MORE TO COME

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stacy becker
Rancho Palos Verdes, US
Jan 24, 2011 8:46 pm EST

Susan must work for Horizon, what a farce... Really, you're the only person that had such a wonderful experience with this crook? Shill
DON'T USE THIS COMPANY, THEY'RE BEING SUED LEFT AND RIGHT AND WILL NEED TO LEAVE TOWN SOON. THEY'RE LIKE LOCUSTS AND PRAY ON UNWARY HOME OWNERS UNTIL THEY HAVE TO MOVE TO ANOTHER CITY... LOOK ATH THE COMPANY HISTORY...

A
A
Alicia Jenkins
Huntington Beach, US
Feb 26, 2010 11:20 am EST

Mark Besnos was our project manager. We did an addition 1, 000 sq ft 2nd story with a balcony.
Everything went smooth all the way long. We never have any issues.
He is a very successful young man. And it is totally understandable that from 100% of customers everybody will always have this 2% that will never be happy.
It is not a secret that you can’t make everybody happy.
And it is true for any company even the most big and famous.
We referral Mark to our friends that live in Laguna Beach CA and he almost done with their deck project. They are very happy!

J
J
James Nguyen
Costa Mesa, US
Feb 23, 2010 1:03 pm EST

Thank you so much specially Mark Besnos & Enna Eskin that always work so hard to make all their customers very happy!

A
A
Anna789
Fountain Valley, US
Feb 23, 2010 12:32 am EST

Company information:
5632 Van Nuys Blvd. # 290
Van Nuys, California
United States
Phone: [protected]
generalremodelingcorp.com

Mark Besnos, the "project manager, " at first appears to be an honest contractor. However, when the contract is signed (or cancelled) he turns into a character who at the best, acts unprofessional, and at the worst, plays dirty. His contracts allow for a three-business-day period for cancellation, so please consider the situation thoroughly before that period is up; luckily, in this case, we got out. I await the refund of my deposit. I would highly recommend anyone to stay away from this contractor/company; I am looking into complaining to the Better Business Bureau, and want to spread knowledge of this foul company as much as possible.

M
M
Marilyn Desoto
Huntington Beach, US
Feb 16, 2010 12:09 pm EST

We love Mark Besnos !
And his office manager Enna Eskin !
Without them our house will never look so beautiful.
Mark helped us with the design and the colors. He has great ideas.
And we appreciate all he done for us
Wish you all to have a contractor that will treat you like family!

S
S
Stephen Brouillet
Carson, US
Feb 16, 2010 11:55 am EST

Mark Besnos is the most honest guy I know.
He is very professional, he is doing construction for long time – and he really knows what he is doing.
He was refereed to us from a friend and we glad we used him for our kitchen & 3 bathrooms remodel.
With him we knew that we can go to work or do anything we need to do and the job will continue as planed, and finished on time.

D
D
Daniel Cooper
Huntington Beach, US
Feb 15, 2010 12:34 pm EST

MARK BESNOS with his crew were always polite, very profecional
in the end of the day our house was clean all the time
we are happy we choose MARK BESNOS to remodel our home!

ComplaintsBoard
J
7:22 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Horizon Construction & Remodeling job very well done!!!

We are enjoying our beautiful new master bathroom.
Realizing unexpected pleasers almost every day.
We treasure the courtesy and respect that all your employees displayed, during, before and after the project took place.
Thank you so much specially mark besnos & enna eskin that always work so hard to make all their customers very happy!

Read full review of Horizon Construction & Remodeling and 7 comments
Update by James Nguyen
Feb 23, 2010 1:02 pm EST

Thank you so much specially mark besnos & enna eskin that always work so hard to make all their customers very happy!

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stacy becker
Rancho Palos Verdes, US
Jan 24, 2011 9:02 pm EST

Dont use this company! we're realizing new pleasures every day as well... pealing paint, chipped tile from no sealant, falty plumbing, cabinets falling apart. all provided by some of the worst crews ever.. stealing property, urinating in my yard, leaving garbage to clean and all this while performing substandard work... run away from this guy... oh lord "treasure the courtesy" write that one yourself besnos?

A
A
Alicia Jenkins
Huntington Beach, US
Feb 26, 2010 11:21 am EST

Mark besnos was our project manager. we did an addition 1, 000 sq ft 2nd story with a balcony.
Everything went smooth all the way long. we never have any issues.
He is a very successful young man. and it is totally understandable that from 100% of customers everybody will always have this 2% that will never be happy.
It is not a secret that you can’t make everybody happy.
And it is true for any company even the most big and famous.
We referral mark to our friends that live in laguna beach ca and he almost done with their deck project. they are very happy!

M
M
Marilyn Desoto
Huntington Beach, US
Feb 16, 2010 12:10 pm EST

We love mark besnos!
And his office manager enna eskin!
Without them our house will never look so beautiful.
Mark helped us with the design and the colors. he has great ideas.
And we appreciate all he done for us
Wish you all to have a contractor that will treat you like family!

S
S
Stephen Brouillet
Carson, US
Feb 16, 2010 11:56 am EST

Mark Besnos is the most honest guy I know.
He is very professional, he is doing construction for long time – and he really knows what he is doing.
He was refereed to us from a friend and we glad we used him for our kitchen & 3 bathrooms remodel.
With him we knew that we can go to work or do anything we need to do and the job will continue as planed, and finished on time.

D
D
Daniel Cooper
Huntington Beach, US
Feb 15, 2010 12:35 pm EST

Mark besnos with his crew were always polite, very profecional
In the end of the day our house was clean all the time
We are happy we choose mark besnos to remodel our home!

C
C
Connie Fraser
Long Beach, US
Feb 15, 2010 10:27 am EST

Our experians working with horizon construction & remodeling
Was amazing.
Mark besnos our project manajer was great and very helpful all the time.
We will use him for every project we will have in the future.

S
S
susan Wilkinson
Long Beach, US
Feb 13, 2010 2:06 pm EST

Absolute pleasure working with horizon construction & remodeling.
and with mark besnos – personaly.

ComplaintsBoard
R
2:23 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Horizon Construction & Remodeling excellent! efficient!

The job was started three days after we got an estimate and signed a contract.
Every day after working a full day, they cleaned up, and came back the next day at 8:30 a.M. Mark besnos checked their work every day. Once he insisted that the crew completely repaint one bedroom. Looks to me like they exactly matched the color and bought a gallon of the same paint I used. They did a beautiful job! We were amazed.
My wife and I are impressed with this company — both mark besnos and enna eskin as well as their very competent crew. We slept in our own home while the work was being done, and the crew replaced the furniture where it belonged and were clean (non-smokers) and courteous. This is the way construction companies ought to operate. We'll recommend horizon construction & remodeling and i'm sure use them again.

Read full review of Horizon Construction & Remodeling and 9 comments
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c.s123
Long Beach, US
Mar 01, 2010 4:58 pm EST

I don't believe to one word .
it's very clear that is they own review
they are full of ### and its sound like a complete B.S

A
A
Alicia Jenkins
Huntington Beach, US
Feb 26, 2010 11:23 am EST

Mark Besnos was our project manager. We did an addition 1, 000 sq ft 2nd story with a balcony.
Everything went smooth all the way long. We never have any issues.
He is a very successful young man. And it is totally understandable that from 100% of customers everybody will always have this 2% that will never be happy.
It is not a secret that you can’t make everybody happy.
And it is true for any company even the most big and famous.
We referral Mark to our friends that live in Laguna Beach CA and he almost done with their deck project. They are very happy!

S
S
susan Wilkinson
Long Beach, US
Feb 23, 2010 1:07 pm EST

ABSOLUTE PLEASURE WORKING WITH HORIZON CONSTRUCTION & REMODELING.
AND WITH MARK BESNOS – PERSONALY.

J
J
James Nguyen
Costa Mesa, US
Feb 23, 2010 1:05 pm EST

Thank you so much specially Mark Besnos & Enna Eskin that always work so hard to make all their customers very happy!

M
M
Marilyn Desoto
Huntington Beach, US
Feb 16, 2010 12:11 pm EST

We love Mark Besnos !
And his office manager Enna Eskin !
Without them our house will never look so beautiful.
Mark helped us with the design and the colors. He has great ideas.
And we appreciate all he done for us
Wish you all to have a contractor that will treat you like family!

S
S
Stephen Brouillet
Carson, US
Feb 16, 2010 11:57 am EST

Mark Besnos is the most honest guy I know.
He is very professional, he is doing construction for long time – and he really knows what he is doing.
He was refereed to us from a friend and we glad we used him for our kitchen & 3 bathrooms remodel.
With him we knew that we can go to work or do anything we need to do and the job will continue as planed, and finished on time.

D
D
Daniel Cooper
Huntington Beach, US
Feb 15, 2010 12:37 pm EST

MARK BESNOS with his crew were always polite, very profecional
in the end of the day our house was clean all the time
we are happy we choose MARK BESNOS to remodel our home!

C
C
Connie Fraser
Long Beach, US
Feb 15, 2010 10:23 am EST

OUR EXPERIANS WORKING WITH HORIZON CONSTRUCTION & REMODELING
WAS AMAZING.
MARK BESNOS OUR PROJECT MANAJER WAS GREAT AND VERY HELPFUL ALL THE TIME.
WE WILL USE HIM FOR EVERY PROJECT WE WILL HAVE IN THE FUTURE.

J
J
James Nguyen
Costa Mesa, US
Feb 12, 2010 7:26 pm EST

Horizon Construction & Remodeling gave me and my family the best construction experiance ever!
we are very happy we choose them to remodel our master bathroom.
the job is amazing! everybody love it!

ComplaintsBoard
D
2:08 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Horizon Construction & Remodeling best contractor in orange county

During the prposal stage, the contractor mark besnos pointed out items that should be included (things we hadn't thought of) and the possibility of items that might appear during the remodel. He was correct, so there were very few surprises (i.E., extra costs)
The construction crews were polite, very clean, took extra steps to protect the areas near the construction zones. Demolition was completed in 1/2 day, all materials were removed by the contractor the same day.
We only have 2 baths, so the contractor made sure we had at least one working bath during the entire remodel. The entire project took 8 weeks (3 for small bath, 5 for large). The crews showed up when they were suppose to, they usually finished that day's job and cleaned up before 5:00 p.M. The tile work in the large bath had some unusual cuts, the tilers were perfectionists, everything fits, and looks great.
The cabinets were special order, and took an extra week to arrive. The cabinet assembler arrived the same day as the cabinets, and he installed them in 1 day.
Every job was handled in a professional manner, and completed on-time. The house remained clean and fairly dust-free for as much construction that was done. I would gladly have horizon construction & remodeling back in my house!

Read full review of Horizon Construction & Remodeling and 7 comments
Update by Daniel Cooper
Feb 18, 2010 8:46 pm EST

MARK BESNOS with his crew were always polite, very profecional
in the end of the day our house was clean all the time
we are happy we choose MARK BESNOS to remodel our home!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Alicia Jenkins
Huntington Beach, US
Feb 26, 2010 11:24 am EST

Mark Besnos was our project manager. We did an addition 1, 000 sq ft 2nd story with a balcony.
Everything went smooth all the way long. We never have any issues.
He is a very successful young man. And it is totally understandable that from 100% of customers everybody will always have this 2% that will never be happy.
It is not a secret that you can’t make everybody happy.
And it is true for any company even the most big and famous.
We referral Mark to our friends that live in Laguna Beach CA and he almost done with their deck project. They are very happy!

S
S
susan Wilkinson
Long Beach, US
Feb 23, 2010 1:08 pm EST

ABSOLUTE PLEASURE WORKING WITH HORIZON CONSTRUCTION & REMODELING.
AND WITH MARK BESNOS – PERSONALY.

J
J
James Nguyen
Costa Mesa, US
Feb 23, 2010 1:06 pm EST

Thank you so much specially Mark Besnos & Enna Eskin that always work so hard to make all their customers very happy!

M
M
Marilyn Desoto
Huntington Beach, US
Feb 16, 2010 12:12 pm EST

We love Mark Besnos !
And his office manager Enna Eskin !
Without them our house will never look so beautiful.
Mark helped us with the design and the colors. He has great ideas.
And we appreciate all he done for us
Wish you all to have a contractor that will treat you like family!

S
S
Stephen Brouillet
Carson, US
Feb 16, 2010 11:58 am EST

Mark Besnos is the most honest guy I know.
He is very professional, he is doing construction for long time – and he really knows what he is doing.
He was refereed to us from a friend and we glad we used him for our kitchen & 3 bathrooms remodel.
With him we knew that we can go to work or do anything we need to do and the job will continue as planed, and finished on time.

C
C
Connie Fraser
Long Beach, US
Feb 15, 2010 10:26 am EST

OUR EXPERIANS WORKING WITH HORIZON CONSTRUCTION & REMODELING
WAS AMAZING.
MARK BESNOS OUR PROJECT MANAJER WAS GREAT AND VERY HELPFUL ALL THE TIME.
WE WILL USE HIM FOR EVERY PROJECT WE WILL HAVE IN THE FUTURE.

J
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James Nguyen
Costa Mesa, US
Feb 12, 2010 7:28 pm EST

Horizon Construction & Remodeling gave me and my family the best construction experiance ever!
we are very happy we choose them to remodel our master bathroom.
the job is amazing! everybody love it!

ComplaintsBoard
J
10:02 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Horizon Construction & Remodeling maerk besnos

Every word is truh. This guy is a danger to home owners and im one of them.
He came to my house and look like a nice guy that know what is doing but after the contract was sign the only thing that he was care about is money and how to milk more by telling all kind of lies.in the end I didnt get the quality, I did get a big bill and im about to complaint in the contractor borad.

Stay away from this guy and is "compny"

37 days ago by carol geri

Read full review of Horizon Construction & Remodeling
Update by jim duran 22
Jan 13, 2010 10:21 pm EST

****MARK BESNOS****steeling money/cheeks from costumer******

Complaint Rating:
Company information:
HORIZON CONSTRACTION & remodeling***mark besno
California
United States

*****************WARNING******************************WARNING*********************
THIS COMPANY IS IN SERIOUS TROBBILE AND UNDER INVESTAGATION BY THE POLICE AND CONTRACTOR LICENCE BOARD.
THEY STILL INFORMATION FROM OTHER CONSTRACTION COMPANIES. THEIR COSTOMER REVIEWS AND TESTAMONILS ARE NOT REAL AND USED BY OTHER COMPANIES. ALSO ALL THE PICTURES USED IN THERE WEB SITE ARE PERSONALLY STOLLED FROM ANOTHER COMPANY'S WEB SITE
HORIZON CONSTRACTION & REMODELING COMPANY AND THEIR TWO EMPLOYEES :
***MARK BESNOS***STOLL PERSONAL CHECKS FROM COSTUMER AND USED IT FOR PERSONAL USE.and ****ENNA ESKIN***** helped him as well .THEY GIVE THEIR COSTUMERS WRONG INFORMATION, MISSLEAD THEM AND THEN STILL MONEY FROM COSTUMER.
THEY NEVER RETURN TO PROJECTS & LEAVE COSTUMERs WITH UNFINISHED JOBs
AVOID THESE THEIFs. THEY ARE PROFFICANAL CRIMINALS THEIFS especially MARK BESNOS
THERE IS A POLICE REPORT NUMBER ON THEIR CASE AND ITS [protected]

Update by jim duran 22
Jan 13, 2010 10:17 pm EST

MARK BESNOS IS A LIAR AND HIS WIFE ENNA ASKIN I KNOW BIG TIME LIARS LIARS LIARS

Update by jim duran 22
Jan 13, 2010 10:03 pm EST

Mark Besnos is a liar, theif, exortinist, and incompetent. I have first hand knowledge of his behaviour and stand behind my statement. Stay far far away from him and his wife. DO NOT LET THEM IN YOUR HOUSE OR CONTRACT WITH HIM FOR ANY WORK!

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1:16 pm EST
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Horizon Construction & Remodeling *mark besnos*steeling money/cheeks from costumer*

*warning*warning*
This company is in serious trobbile and under investagation by the police and contractor licence board.
They still information from other constraction companies. Their costomer reviews and testamonils are not real and used by other companies. Also all the pictures used in there web site are personally stolled from another company's web site
Horizon constraction & remodeling company and their two employees :
*mark besnos*stoll personal checks from costumer and used it for personal use. And *enna eskin* helped him as well. They give their costumers wrong information, misslead them and then still money from costumer.
They never return to projects & leave costumers with unfinished jobs
Avoid these theifs. They are profficanal criminals theifs especially mark besnos
There is a police report number on their case and its [protected]

Read full review of Horizon Construction & Remodeling and 6 comments
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stacy becker
Rancho Palos Verdes, US
Jan 24, 2011 8:40 pm EST

This guy is being sued by nearly everyone that can afford an attorney... Total rip-off, everything he touched is falling apart, paint, cabinets, marble, tile, plumbing etc... He hires gang bangers off the street posing as knowledgable workers. They will steal from your house and leave it in ruins. I could go on for days but going to spend my time sueing his Russian (*^*(&^ off...

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Anna789
Fountain Valley, US
Feb 23, 2010 12:31 am EST

Company information:
5632 Van Nuys Blvd. # 290
Van Nuys, California
United States
Phone: [protected]
generalremodelingcorp.com

Mark Besnos, the "project manager, " at first appears to be an honest contractor. However, when the contract is signed (or cancelled) he turns into a character who at the best, acts unprofessional, and at the worst, plays dirty. His contracts allow for a three-business-day period for cancellation, so please consider the situation thoroughly before that period is up; luckily, in this case, we got out. I await the refund of my deposit. I would highly recommend anyone to stay away from this contractor/company; I am looking into complaining to the Better Business Bureau, and want to spread knowledge of this foul company as much as possible.

J
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Jeffery egan
Redondo Beach, US
Feb 11, 2010 8:58 pm EST

I referraled Mark Besnos - the best contractor in all orange county & la county to my father in law
they used him for kitchen remodeling. i used him for bathroom & kitchen remodeling and this summer i will use him again for my deck and back yard
and my sister doing an addition with him right now!
HORIZON CONSTRUCTION & Remodeling, MARK BESNOS & ENNA ESKIN
GET READY for all the progects and all the customers you will have from us!
thank you very much
we love your job1

T
T
TERENCE HARPER
Huntington Beach, US
Feb 11, 2010 7:30 pm EST

Thank you Mark BESNOS for all excellent work you did for us!
you are great and don't let this people that absulutly don't know what they are talking about - to upset you!

GOOD LUCK in the new year 2010
!

M
M
Mrs. johnson
Sherman Oaks, US
Feb 11, 2010 6:33 pm EST

We used Horizon Construction & Remodeling for a remodel. We had the kitchen and two additions, a bathroom and a bedroom remodeled. The company was great and supervised closely. It was finished around the time it was estimated. We were very pleased with the work. We were also very pleased with the project manager, Mark Besnos. I could call him anytime if there were questions that needed to be answered. He made sure everything was going OK and going smooth. I talked several times to the office manager, Enna Eskin. She was always very polite and asked if everything was ok. If I needed anything and could not contact Mark, then feel free to contact the office. Horizon Construction & Remodeling did a great job. Mark was like a tudor and went step by step with the whole project with us. I am proud to give out his business card and proud to show my friends and family what was done. Thanks Horizon Construction !

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jim duran
Long Beach, US
Dec 07, 2009 6:29 pm EST

Every word is truh . this guy is a danger to home owners and im one of them.
he came to my house and look like a nice guy that know what is doing but after the contract was sign the only thing that he was care about is money and how to milk more by telling all kind of lies . in the end i didnt get the quality, i did get a big bill and im about to complaint in the contractor borad.

stay away from this guy and is "compny"

ComplaintsBoard
P
10:15 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Horizon Construction & Remodeling this company sucks

Mark besnos and their worker dont know do do construction experience with this company. I hired them to replace my aging roof, and the salesman was knowledgeable. However, when it came to meeting the specifications of the job that I paid for, the company was sadly lacking. You should know that they hire other contractors to do the work, mark besnos just sells you the products and sets up the installation. I contacted their company numerous times and even e-mailed them photos of the job's deficiencies, along with a scanned image of the salesman's contract drawings proving that they failed to meet the specifications of the job that was paid for. Mark besnos harassed me verbally on several occasions and never offered the apology from their corporate office, that I obviously still deserve. They called me a liar (I never lied to them even once!), a "pain in the a%&," yelled at me over the phone and even posted a lien letter threat on the front door of my home. My lawyer was very helpful to me in this situation, but it was very unfortunate that I had to go through all of the mental anguish in this case, especially since all I did was ask them to complete the job that was sold to me. Ultimately, they did not finish the job as well as they could, all including failing to secure a building permit as required by local law, so I could have gone to court, I paid them 100% of the cost quoted me. I still have mixed feelings about doing so, mostly because of the way that I was treated by the manager of their lansing, mi branch and the vp from their corporate office. I tell everyone who is considering this company about my experience with them, and I will never, I repeat never do business with them again. They do offer a 50-year guarantee on my roof, and if anything ever goes wrong and they don't take care of it quickly and to my specification, than you can say you some money, it isn't worth it if you end up going throughn's!

Avoid mark besnos and horizon construction &remodeling in o c

Read full review of Horizon Construction & Remodeling and 1 comment
Update by parson ho care
Dec 07, 2009 10:43 pm EST

Comments Sort by: Date | Rating

4 hrs 12 mins ago by jim duran 0 Votes

Every word is truh . this guy is a danger to home owners and im one of them.
he came to my house and look like a nice guy that know what is doing but after the contract was sign the only thing that he was care about is money and how to milk more by telling all kind of lies . in the end i didnt get the quality, i did get a big bill and im about to complaint in the contractor borad.

stay away from this guy and is "compny"

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Anna789
Fountain Valley, US
Feb 23, 2010 12:33 am EST

Company information:
5632 Van Nuys Blvd. # 290
Van Nuys, California
United States
Phone: [protected]
generalremodelingcorp.com

Mark Besnos, the "project manager, " at first appears to be an honest contractor. However, when the contract is signed (or cancelled) he turns into a character who at the best, acts unprofessional, and at the worst, plays dirty. His contracts allow for a three-business-day period for cancellation, so please consider the situation thoroughly before that period is up; luckily, in this case, we got out. I await the refund of my deposit. I would highly recommend anyone to stay away from this contractor/company; I am looking into complaining to the Better Business Bureau, and want to spread knowledge of this foul company as much as possible.

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Overview of Horizon Construction & Remodeling complaint handling

Horizon Construction & Remodeling reviews first appeared on Complaints Board on Dec 3, 2009. The latest review harassed me verbally, this company sucks was posted on Mar 18, 2011. The latest complaint mark besnos*we are very happy* was resolved on Mar 02, 2010. Horizon Construction & Remodeling has an average consumer rating of 5 stars from 12 reviews. Horizon Construction & Remodeling has resolved 11 complaints.
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  1. Horizon Construction & Remodeling Contacts

  2. Horizon Construction & Remodeling phone numbers
    +1 (714) 449-9035
    +1 (714) 449-9035
    Click up if you have successfully reached Horizon Construction & Remodeling by calling +1 (714) 449-9035 phone number 0 0 users reported that they have successfully reached Horizon Construction & Remodeling by calling +1 (714) 449-9035 phone number Click down if you have unsuccessfully reached Horizon Construction & Remodeling by calling +1 (714) 449-9035 phone number 0 0 users reported that they have UNsuccessfully reached Horizon Construction & Remodeling by calling +1 (714) 449-9035 phone number
  3. Horizon Construction & Remodeling emails
  4. Horizon Construction & Remodeling address
    614 South Euclid St., Fullerton, California, 92832, United States
  5. Horizon Construction & Remodeling social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Horizon Construction & Remodeling Category
Horizon Construction & Remodeling is ranked 25 among 107 companies in the Contractors and Consultants category

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