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Horizon Restoration
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3.7 7 Reviews 2 Complaints
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Horizon Restoration Reviews 9

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Horizon Restoration They did a real good job installing my roof

They did a real good job installing my roof. They are pros.

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Horizon Restoration Highly recommend horizon restoration corp

Highly recommend horizon restoration corp. They were super friendly and helped me with damages after the recent storm. The crew was great and got the job done quickly. Would definitely use them again if needed.

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Horizon Restoration horizon restoration corp is the best in the chicagoland area

horizon restoration corp is the best in the chicagoland area. don't go with anyone else and make sure you ask for *** to handle your claim. he's the best!

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Horizon Restoration we went with horizon restoration cuz our fam member said they were good and it was easy peasy from beginning to end

we went with horizon restoration cuz our fam member said they were good and it was easy peasy from beginning to end. our roof looks dope and the customer service was top notch.

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Horizon Restoration Our house got messed up during the winter of 2021

Our house got messed up during the winter of 2021. Horizon was referred by a pro doing reconstruction. Our first contact was with a dude named *** in sales. He showed us a Da Vinci roof. We were like, "Wow, that's dope." Horizon, like pros, did all the paperwork for our roof to be covered by insurance. Then they sent in a crew that only services Da Vinci roofs. This group quickly and with care installed the most beautiful and functional roof. All this time, *** and Pawl were close to the site making sure all went well. Our roof still gets so many compliments from neighbors. Better, the roof has come through a rough *** winter in 2022.*** and Pawl were wonderful, and *** in their office managed a very complicated insurance claim for 9 months. We highly recommend Horizon Restoration Company. *** and *** Cabin.

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Horizon Restoration Horizon Restoration Corp is not good!

Horizon Restoration Corp is not good! We had our sunroom roof replaced in Fall 2019. The roof is a tiny 16' x 16' roof. The roof started leaking just a few months later in January and we contacted the company immediately and send over photos. It's been excuse after excuse and just a flat out lack of communication and we're still stuck with a leaky roof in October . They delivered the materials and they've been sitting around our yard for a few weeks now with no date for the job in sight. Not to mention Mike didn't even bother to tell me they planned on putting a flat roof on this time, another project manager pointed it out. The roof has had shingles throughout it's 40+ year history. I am completely against having a flat roof put on. In the interior, the ceiling destroyed in some parts from their lack of remediation. I brought this up to them and they showed no interest in taking care of it. I am beyond upset with this company and don't recommend them ever. Our experience has been terrible!

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Horizon Restoration Our house got hit by hailstorm in spring 2019

Our house got hit by hailstorm in spring 2019. The first contractor who came was Horizon Restoration. Scott checked the damage and explained the repair and insurance claim process. My insurance agent also suggested Horizon. I thought it would be a simple claim process, but I was wrong. Insurance approved roofing replacement, siding repainting, interior painting on sunroom and foyer, but not the 6 broken windows damaged by hail. Then Paul helped us out. We dealt with 3 adjusters and 2 structural engineers from the insurance company just to justify why the windows are not covered. After more than a year since filing the claim and countless follow-up phone calls with the insurance, we got additional funds to cover the replacement windows. Without Paul's guidance, we would not have gone through this long claim process. He was always there every step of the way and made us feel he got our backs on this. His commitment to customer service is unparalleled. The repairs/replacement were done professionally and the house looks good now. We are thankful for Horizon on this and we're glad we chose them. We highly recommend them.

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Horizon Restoration Complaints 2

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Horizon Restoration I hired Horizon Restoration Corp to do the siding on my house in November

I hired Horizon Restoration Corp to do the siding on my house in November . Two guys came to do the job, but they didn't seem to know what they were doing. It took them three weeks to finish because they didn't show up some days, and they didn't communicate well. After they finished, I noticed that some of the trim had already fallen off, and the overall quality of the work was not good. I tried to contact the company by email and phone, but they kept ignoring me. All I want is for them to fix the problem since it's still under warranty. Horizon Restoration Corp in ***, *** was the company I dealt with.

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Horizon Restoration Roofing guy got insurance for new cedar roof

Roofing guy got insurance for new cedar roof. They tried to sell fake cedar, but we caught them. We said we want real cedar with warranty and certified installation. They said they can do it or cancel. Then they lied and took forever to start work. Contract said 90 days, but they said spring. We deserve warranty for materials, especially since cedar warranty is 15-20 years. But they lied about being certified and sold fake cedar. No work schedule or certifications given. They're dishonest and take advantage of people during pandemic.

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Is Horizon Restoration Legit?

Horizon Restoration earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Horizon Restoration to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Horizon Restoration is known for their high standards and safety. If you're thinking about dealing with Horizon Restoration, it's wise to check how they handle complaints.

Horizon Restoration has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Horizonrestoration.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Horizonrestoration.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Horizon Restoration protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Horizon Restoration has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About Horizon Restoration

Screenshot Horizon Restoration
Horizon Restoration is a reputable and reliable restoration company that provides top-notch services to homeowners and businesses in the Chicagoland area. With years of experience in the industry, the company has established a solid reputation for delivering exceptional results and exceeding customer expectations.

The team at Horizon Restoration is comprised of highly skilled and trained professionals who are committed to providing the best possible service to their clients. They use state-of-the-art equipment and techniques to ensure that every project is completed to the highest standards of quality and safety.

One of the things that sets Horizon Restoration apart from other restoration companies is their commitment to customer satisfaction. They understand that dealing with property damage can be a stressful and overwhelming experience, which is why they work closely with their clients to ensure that their needs are met and their expectations are exceeded.

Whether you need water damage restoration, fire damage restoration, mold remediation, or any other type of restoration service, Horizon Restoration has the expertise and resources to get the job done right. They offer 24/7 emergency services, so you can rest assured that help is always just a phone call away.

Overall, Horizon Restoration is a trusted and reliable restoration company that you can count on to provide top-quality services and exceptional customer service. If you're in need of restoration services in the Chicagoland area, be sure to contact Horizon Restoration today.

Overview of Horizon Restoration complaint handling

Horizon Restoration reviews first appeared on Complaints Board on Jun 5, 2023. The latest review They did a real good job installing my roof was posted on Jun 7, 2023. Horizon Restoration has an average consumer rating of 1 stars from 9 reviews. Horizon Restoration has resolved 0 complaints.
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  1. Horizon Restoration Contacts

  2. Horizon Restoration phone numbers
    +1 (773) 993-0998
    +1 (773) 993-0998
    Click up if you have successfully reached Horizon Restoration by calling +1 (773) 993-0998 phone number 0 0 users reported that they have successfully reached Horizon Restoration by calling +1 (773) 993-0998 phone number Click down if you have unsuccessfully reached Horizon Restoration by calling +1 (773) 993-0998 phone number 0 0 users reported that they have UNsuccessfully reached Horizon Restoration by calling +1 (773) 993-0998 phone number
  3. Horizon Restoration address
    7122 W Higgins Ave, Chicago, Illinois, 60656-1904, United States
  4. Horizon Restoration social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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