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Huddle House
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1.1 4 Reviews 316 Complaints
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Huddle House Complaints 316

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D
12:28 am EST
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I'm writing a complaint on a lady working at the huddle house on December the 5th 2020. I put in a order about almost 8:00 pm. I sent my daughter and her boyfriend to go get my order and one of your workers say y'all the one to pick up order of biscuits and gravy they say yes she say ok but she never come back. They stay outside for a while to wait. She...

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S
7:57 pm EST
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This is the worst night my husband an I ever had we eat here all the time the service was so horrible got here at 545pm the waitress waited 15 minutes to even acknowledge to come take our order she was more into a conversation than customers she finally came at 6pm took out order then never came to see if we needed refills which the cook got for us never...

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11:07 am EST
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The Huddle House in Louisville Georgia located on the U.S. Highway Bypass will not answer their phone so customers can place take out orders. My wife called yesterday to their number at [protected] and they picked up phone and kept her on hold for 15 minutes without ever answering the phone call. Barry L. Wood @ [protected]@ymail.com. [protected]

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6:13 pm EST
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While dining at your new store, the Gm of Russellville Al (Ashley Cummings) just cussed out her whole entire staff outside n could be heard inside of building. This is unprofessional n when the staff came bk in they was crying. I have also heard she comes in drunk to work. I will not be dining there again. Not until new management is hired. The store ha...

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M
11:55 am EDT
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As I was coming into work I work 2 buildings down from the Huddle House and today I seen a white male urinating outside of the building this wasn't the first time that I have seen this. I've seen them urinating on the wall out back. I use to go there and now I wouldn't go no where near it.

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7:46 pm EDT
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Attn... Jeremy: kimberly bennett forced me to leave my job in march because she was lying on me n my daughter that both worked there n everyone else... taking money n trying to make everyone else look bad. When I would call her out she would hang uo on me n knew we were on to her. Im so proud you got rid of her! She was the complete worst manager ever!!!...

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2:09 pm EDT
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Incident: Employee Communication Date: 4 October 2020 Time: Approximately 8:45 am My wife and I have been loyal customers of the Huddle House in Guntersville, AL for 11 years. We have a small business and we make customer referrals and we have family breakfasts there when our family is visiting from out of town. When we arrived this morning we were doing...

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11:00 pm EDT
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I went to the huddle house in St. Pauls Nc at 10:54 tonight and ordered my food and as the cook was cooking it she sneeze and did not have a mask on at all and then went to the back and came back out and just started cooking the food and also had no gloves on it was the nastiest environment I'd ever been so I left and drove 15 miles out of my way to the...

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3:11 pm EDT
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I ordered online and I marked curbservice (they have a big sign in front also). When I got there I tried to call and let them know that I was there, they would not answer phone. After several attempts I finally went in and picked up order (my order was $35), whenI got home (which was like 5 miles away) the bacon was more than half raw, eggs were over cooked...

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R
9:17 pm EDT

Huddle House Service

I went to the Huddle House at Brookwood Al and I called in a order for 3 plates and told them I had coupons. They were busy and I forgot to give them the coupons. I hadn't left and when I got to the car I noticed I had them in my pocket, went back in they talked to the owner and they said they could do nothing, I told them credit and rebill me correct amount. They said I'd have to bring in the food and I'd have to reorder. That would be a waste of food. It will be a while before I will be back.? If ever.
Date 09/04/20 7:30pm

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12:47 am EDT
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Hello My Name is Tandi Johnson yesterday I visited a Huddle House in Talladega, Alabama and must say that I am amazed, MS Chelsea is absolutely awesome, she has a spirit that so beautiful. With a pandemic and all that is going on my family and I was totally uplifted by her energy, and so glad to have her as a new addition to our community. With her personality we will continue visiting that location.

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S
4:00 am EDT

Huddle House Server velma

When I was the huddel house earlier yesterday afternoon my server was velma and she was so messed up on something that she could not stand still she was talking real fast I could not understand nothing she was saying I had to tell her 3 or 4 times what I wanted and she keep playing on her phone texting somebody her pupls was so big u could not see her eyes at all and when we did get our food it was all wrong and cold I saw her touch some of our food with no gloves on I dont know but I think she needs to be drug tested I will not come back to the huddel house as long as she is works there I also got alot of friends that eat there to but as long as velma is working at the huddle house that was the wrost service I have every had from there

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11:59 am EDT
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the server velma was messed up on something she could not stand still her eyes was realy dilated she talked way to fast and i couldnt under stand what she was saying and when i got my food it wasnt right and i felt real unconfertable being up there i think she needs needs to be druged tested she was all over the place looking here and there she had to come...

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1:38 am EDT
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I order to bacon egg and cheese melt along with ten buffalo wings at 12:15. I went back in for my food at 12:45 and one of the workers ask me what I need I told her my food but it wasn't ready. And to remind you they was not busy. So around 1:15 a.m I got my food then along eating it the grits was not cooked all the way and the wings was undercooked..

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8:26 am EST
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I have been going for breakfast or been ordering from this Huddle House for almost 20 years. Because of new management and the current status of this business, this morning will be my last time. The service and business has drastically reduced and I feel it's time for me to go elsewhere. Yesterday, with only a few customers, I had to wait 20 minutes to even...

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11:10 am EST
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My name is Paula weeks I'm currently an employee of store #0381. I'm desperately trying to get in touch with my district manager regarding the unfair, unjust treatment in the workplace. My current GM Kim self refuses to provide me with that information. I've been a huddle House employee since 08/01/2018. During my 2 years I have been an excellent employee...

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12:33 pm EST
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On 02/14/2020, I ordered the MVP plater when I recieved it I took one bite out of the biscuit sausage gravy looked down and realized that there a hair. My fiance took the plate to the waitress and addressed it. She took the plate, looked it and "yep". Yelled to the back and said she need another half order. When she brought the order to the table, placed it...

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2:15 pm EST
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On 2/9/2020 Me and my wife with our greatgranddaughter choose the Bedford Huddle House for breakfast around 930 am. The restaurant at the time wasnt that busy, I would say average for a Sunday morning at that time. Our hostess was quite friendly and did a good job, Drinks were out pretty quick and order was taken promptly. We both orders the small rib eye...

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7:58 am EST
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I ordered breakfast at 5:00am on 2/1/20 and arrived at the Manning location at approximately 5:36am. Victoria took my order and upon arriving, all employees were standing around; however, my food was not ready or even cooked. When I went inside the store my order ticket was sitting on the counter unattended. Victoria was standing talking to a group of guy...

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6:49 pm EST
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My husband go to this huddle house just about every weekend for breakfast and have had supper there a few times and was very enjoyable but on this particular visit on january 14, 2020 we had a very bad experience with the service and server. Her first name is lisa but have no clue of her last name. When we arrived it was not busy at all yet it took her...

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About Huddle House

Screenshot Huddle House
Huddle House is a casual dining restaurant chain known for serving breakfast, lunch, and dinner items. Their menu features a variety of American comfort foods, including all-day breakfast, burgers, sandwiches, and homestyle dinners. They offer dine-in, takeout, and in some locations, delivery services. The brand emphasizes a warm, friendly atmosphere reminiscent of a neighborhood gathering place.
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- Summarize the main issue you have with Huddle House in the 'Complaint Title' section. Be concise but descriptive.

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- Provide detailed information about your experience with Huddle House.
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- Use the 'Claimed Loss' field to state any financial losses, if applicable.
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Follow these steps to effectively file a complaint about Huddle House on ComplaintsBoard.com.

Overview of Huddle House complaint handling

Huddle House reviews first appeared on Complaints Board on Oct 19, 2009. The latest review A Warm and Welcoming Experience at Huddle House was posted on May 16, 2024. The latest complaint bad management was resolved on Dec 21, 2014. Huddle House has an average consumer rating of 1 stars from 320 reviews. Huddle House has resolved 9 complaints.
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  1. Huddle House Contacts

  2. Huddle House phone numbers
    +1 (770) 325-1300
    +1 (770) 325-1300
    Click up if you have successfully reached Huddle House by calling +1 (770) 325-1300 phone number 0 0 users reported that they have successfully reached Huddle House by calling +1 (770) 325-1300 phone number Click down if you have unsuccessfully reached Huddle House by calling +1 (770) 325-1300 phone number 0 0 users reported that they have UNsuccessfully reached Huddle House by calling +1 (770) 325-1300 phone number
  3. Huddle House emails
  4. Huddle House address
    5901 Peachtree-Dunwoody, Suite B450, Atlanta, Georgia, 30328, United States
  5. Huddle House social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 11, 2024
  7. View all Huddle House contacts
Huddle House Category
Huddle House is ranked 47 among 60 companies in the Fast Food Chains category

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