Hyundai
Reviews and Complaints

I have bought a Hyundai H200 Bakkie the day when ii bought it I ask for a air con they have put it in I have payed for it but since that day my air con is not workin. every time when I go back asking them about the problem they say I must take to the installers of the air con I took it several times to them then the aircaon is working for a day en then its not then I take it to Huyandai again then they stall it pull up there shoulders and do nothing at the last service i spoke to the manager and he said it is know almost 2 years why do I carry on with this problem know you can emagine and he do nothing about it

I am going to carte blance with this because im sure im not the only customer complaining about bad service of hyundai. They took my money if they took my money I did not received what i pay for then it is theft.

I want to sort out this problem before 28/12/09

i bought a second hand Hyundai Santro (True Value) from Samara Autozone, Okhla in January 2007 with reading 37, 000 Kms. After few months, the car started creating problems. The major problem arose

when it’s Crank Assembly got failed. Then I mailed to the Hyundai Customer Care. To my surprise, I got a reply from Mr. Prashant Chandola of Samara Autozone stating that the car was last reported to them in November 2006 with reading of around 59, 000 Kms. I contacted the Mr. Prashant Chandola regarding this. He started making lame excuses that this might be a clerical mistake. I have a detailed report of the Car mentioning the dates and the readings on which the service of Car was done. It clearly shows that this is not a clerical mistake. I talked to Mr. Rajeev Ahuja from Samara Autozone. He agreed to do al the repair that was required in the car.

We sent the Car to samara Autozone. After Examining the Vehicle, Mr. Rajeev contacted me and started making excuses that there will be around Rs 40, 000 - 45, 000 expenses onn the car. He said that he can bear the cost upto Rs 6, 000-7, 000, rest he asked me to pay. I straightaway refused to pay any amount as I was cheated on the first place. I was given me Car that had ran more than 59, 000 Kms by charging me for around 37, 000 Kms.

Then I had a conference call with Mr. Ashwini from Hyundai and Mr. Rajeev of Samara Autozone. In that call, Mr. Ashwini told that the estimate was not correct and expenses for repairing the car would by anything around Rs 22, 000 - Rs 25, 000. but again Mr. Ashwini asked me to pay around Rs 10, 000 of the total expenses.

Why should I pay the money for repairing a Car that was sold to me by cheating? I bought that Car for Rs 2, 60, 000 which was the cost of a 37, 000 Km ran car. Instead I was given a 59, 000 Km ran car by cheating.

i mailed and compaint in hyundai customer care also, but everyone is giving lame excuses.They temper the meter and sell out that car to me. i suggest you no to go to samara for any service or to buy a new or Used car.

Dear sir / madam,
I regret to inform that today, I have delivered my car I10 (AP 10 AS 7141 ) for first servicing and job to be carried out duly mentioned in the authorization letter but they have not attended the job and returned unattended, I bring to your noticed that at the time of sale Mr.Anil (sales executive ) assured me good service after sales all the times in future. But the fact is they were all false promises
When I enquired why the job mentioned in letter was not attended, they have not replied and simply blamed the service manager ( Bheemsain Kulkarni & Mr. Jagdish) to be responsible, causing lot of inconvience to me by rendering such a poor service. I am very much upset with the behaviour and replies received from Talwar Hyundai employees, which I never expected.
Iam feeling sorry for dealing with Hyundai dealer ( Talwar Hyundai, Secunderabad )

POORVI SRIVASTAVA
[protected]

Complaint No. VAI0912090149

I bought my vehicle from Proton Pre-owned in Pretoria, afterwich I requested the service booklet, as nothing was given to me at point of sale.
After a month the engin siezed, as a result of failing to do the pre-owned checklist. It has then been determined that the vehicle has not been serviced in a while. Proton has then obted to repair the vehicle on their own cost, as they new that it was their mistake.

After 3 months of waiting for my car, I have now received it, but still no service booklet, I requested them to find the service history, or atleast give me new booklet and stamp it, to show that they have done the service.
But still no response.

How can I go about finding the service history or atleast get the to stamp my new book.

I would realy appreciate any response on this matter.

Thanks

Anne-Marie

I got the email that ou choosen among 600, 000 ppl as a lucky drawer for 850, 000 pounds...is this fake or there is such event happening

As per company scheme widely advertised in the news papers also in the month of April 2009 I was offered exchange bonus of Rs 15000/- against exchange of my old car with the new Hyundai I10 car.But the Dealer M/s Prestige Hyundai Jabalpur (M.P.) after several reminders and persueance with the HMIL paid me only Rs 10000/- after 8 months on 28/10/2009, without conveying any reason for payment of less than the offered amount of Rs 15000/-.
The matter was again brought into the knowledge of the HMIL but even after laps of about 20 days I did not get any positive response from either of the two.
Regn No of my Vehicle is MP 20 CC 1614 and the VIN/Chassis No. is MAL M51BR 9M281303.
It seems that the company did not have proper control over the dealers as they not only tempers with the company scheme but also manipulate with the Ex show room price of the car . The same Dealer has charged from one of my friends about Rs 18000/- more than the Ex show price displayed on the website.
The Hyundai motors India should review their policy to improve the reliability of their dealers as their peers are more caring and customer friendly .

I was informed by hyundai motors that I won a donation of 2 million usd and I would need to pay corier fee to fedex to have the cheque delivered in 24 hours
Later later I was informed that I had to pay a non resident tax of 10050 gbp before shipping can take place payment
Would be made to smith johnson of tax office payment was
Made, johnson then claimed he needed afurther 370gbp before
Package could be shipped, then johnson came back again he needed 550gbp a signed endorsement letter and my passport
At this stage I finally realised johnson was a criminal

I took delivery of a Hyundai Terracan 2.9 CRDi Automatic on 12 December 2007 from Aggenbag Motors, Anderson Street, Klerksdorp, North West Province, RSA. Delivery was effected at Lydenburg, Mpumlanga, RSA. Prior to and uppon delivery I was guaranteed by the sales department of said business that the vehicle is being sold with the new EXTENDED warranty of 5 years or 150, 000 km applicable to all new Hyundai vehicles bought/sold after October 2007. I have proof of this in the form of an e-mail dated 06 December 2007; the Warranty page in the Service Passport has been changed in writing to read that the applicable waranty is 5 years or 150, 000 km; and, even the Enrolment Form pertaining to the maintenance plan applicable to the vehicle (apparently, mistakenly) indicate that the service and maintenance plan applicable is for the period of 5 years or 150, 000 km. I was afterwards telephonically informed that the latter enrolment form was wrongly completed by the sales person, since the standard maintenance plan is only for 3 years or 60, 000 km. I was again told that the warranty would be for 5 years or 150, 000 km, but that the maintenance plan would only run for 3 years or 60, 000 km. Although dissatisfied about the wrong completion of the enrolment form for the maintenance plan, which, to my mind, actually provides for a binding contract between myself and Associated Motor Holdings (Pty) Ltd, I have at that stage decided not to pursue the matter further. I was however during my penultimate service under the maintenance plan advised that, since the vehicle was what is known as a "pre-reg", and since it has already been registered on the system some time before delivery, the warranty on my vehicle is only for 3 years or 100, 000 km and expires on 30 October 2010. This is quite contrary to the explicit guarantee that Aggenbag Motors gave me concerning the warranty, even after I querried that fact when I was informed that the vehicle is a "pre-reg" and must therefore be registered as a 2007 Model. to my mind, this guarantee, both verbally and in writing by agents authorised to deal in Hyundai vehicles and, the advertisements that have been run by Hyndai SA at the time when I bought this vehicle that "all new vehicles bought after 1 October 2007 carry a warranty of 5 years or 150, 000 km, establishes a binding contract between Hyundai Sa and myself that the applicable warranty would be for that period, and not only for 3 years or 100, 000 km. You are kindly requested to investigate and review the matter and to set the record on the system straight that the warranty is 5 years or 150, 000 km, to expire on 31 December 2012, while the maintenance plan (as I concede) is for 3 years or 60, 000 km, to expire on 30 October 2010. My particulars are
Mr AA Lamprecht; e-mail [protected]@telkomsa.net or [protected]@justice.gov.za; VIN no KMHNM81XR6U217649; Engine no J3931081.

Had given my car getz prime dl4cs9797 for repairing to himgiri hyundai service station (Wazirpur industrial area, delhi) on 8th of nov09. The car was taken to the bodyshop for repairing of himgiri hyundai and advisor (Rakesh katri) spoke to me regarding problem in the car. The advisor is talking very aggressively to us as he was going to repair our car for free. I was thinking that I am giving my car in some kind of local garage. He does not know how to deal with the customer. Not only the advisor but the manager of bodyshop misguide us. He told us that the car will be delivered to us on 14th of nov in the morning but when I called up in the morning he promised us that the car will be delivered in the evening. When I reached bodyshop of himgiri in the evening and the car is sent to the washing. After waiting 2 hrs when washing is done and I see the status of my car, the paint of my car is started removing from painted area. And when I asked the manager about the work he even not come outside to deal with us regarding the problem. After 15-20 minutes he came outside and told us that the car is ready but when I told him that the paint is removing from everywhere, he didnt give any aswer and went inside the cabin. He told rakesh to told us that the car will be delivered next day i. E 15th of nov.
I am very much dissappointed from the workers and the work done to my car...

My 2003 Santa Fe Hyundai suddenly broke down on a freeway out of state while I was on vacation on July 3, 2009. It was a Friday afternoon before a holiday weekend. When I contacted the closest Hyundai dealership, they said they would be closing before I could get the car towed there. I contacted another local shop and they agreed to wait until I could have the car towed in. As it turned out, the tension pulley that is attached to the timing belt had broken. The resulting damages were so severe that I ended up having to replace the entire engine at a cost of over $3000.

Later I wrote a 3-page letter to Hyundai Consumer Affairs with the details of the issue. I included copies of all receipts for repairs and required warranty work that I had done. Afterwards a representative contacted me. He said there was nothing they could do because "genuine Hyundai parts" had not been used for the required maintenance part. When I pointed out that the part that broke "was" a "genuine Hyundai part" and under warranty, he said that it didn't matter. There was no apology, just "nothing we can do". In the letter that I wrote, I did not ask for any thing, simply stated that I thought they should do something. I guess they were afraid that an apology would be an admission of guilt so they wouldn't even do that. I was so aggravated that I called back and asked for a supervisor. The supervisor agreed to review the file and get back to me. I waited over 2 weeks and never heard any thing. I called back and was told that the records reflected that the supervisor had left me a message telling me that Hyundai refused to do anything. I never received the "supposedly" message.

I purchased a Hyundai after research showed that they had one of the best warranty's available. How was I to know that their warranty is worthless. They do not even have the courtesy to follow through on a complaint as promised. I encourage everyone that is looking at purchasing a Hyundai product to keep looking.

Was told that hyundai would work with me on overdue 2 months on car payment due to economy. Thought I was speaking to a supervisor and to find out it was all a lie. My car was repoed. I have nothing good to say about this finace company other than these few choice words; rude, annoying, lying, unprofessional, and most of all harrassing with the phone calls. Do not finance through these people.

I bought a Hyundai Verna CRDI Sx from Popular Hyundai Pala, an extension counter of Popular Hyundai Kottayam. It was booked on 2009 Oct last week and I got the car on Nov 07, 2009 evening 6:30. After the payment settlement at pala the sales person explained the features and given key to me. I did drive it alone to home. At home on that night itself we noticed that the AC cooling is not at all good and cool air is not at all coming out through the left two windows on the center console. (left seat to driver) Only at the driver side it was coming. that too not at all powerful. On next day itself I rushed into my saleserson and his machanic. they realized the problem and I comlaited it to the Manager of Popular pala unit, one Mr. Jacob and Magr of Kottayam unit Mr. Vinod Variyyer. I asked for a car replacement. But they were trying to avoid me and suggusted only thing to do is a repair on next day. I had to come to trivandrum that night since Me and wife have to go to office on monday, so I suggusted Jacob and Vinod to refer the case to poular Trivanrum service center. Today on Nov-09 Monday I took leave and spent entire day in the tvn service center. The engineers could easly make out the difference in Air cooling. Then told me they want the car overnight at the center for a major rework/reair on AC. I'm very dissapointed. I don't want a reaired car for the price of a new car. Also my car gone to workshop on first day itself. I want justice. please give justice to me

My Hyundai Make Car i10 purchased in last year has got severe Tyre problem. The complaint is loged with MRF Ltd and informed to The local dealer of Kothari Cars pvt ltd. Neither your dealer nor the Vendor is responding on the same. Till date I havent received any positive feedback from neither of them. Therefore I request you to initiate the matter seriously and replace the defective tyres ( 3 nos. ) at the earliest. Failing to which I shall have left no alternative than to go for consumer forum. you may contact me on the following address and or cell number.

Please note.

with regards,

Dinesh naik
A-31 Heramb Apts, Pashan Sus Road, Pashan Pune 411 021
Cell: [protected]/020-[protected]

I moved to Brick last year from South Brunswick. When I was looking for a new Hyundai, I went to Lester Glenn Hyundai on Rt 37 in Toms River. I first filled out an inquiry on the internet about the Genesis. Shortly afterward I was contacted by Lester Glenn to come in for a test drive. I went in and the salesman who assisted me took me in a residential zone (25mph) to test drive the luxury sport sedan. I really did not have a chance to see what the car could do. I came back a week later with my wife and dealt with another salesman who gave us another Genesis and let us take it out ourselves. We went for a nice test drive, but the car pulled to the right and I did not have a good feeling about it. The salesman thought the tire pressure may be low, but the vehicle had tire pressure sensors, go figure. We owned a 2006 Hyundai Azera Limited that had almost 50, 000 miles on it. The dealer was having a good sale so I decided to trade the 2006 for a 2009 Azera Ultimate. I was very satisfied with the purchase process, as the general manager assisted the salesman with finding the exact model I was interested in. The vehicle took a few days to arrive, and we picked it up in the evening. The next day I noticed that there was some glue on the roof that was never removed, and there was a scratch in the rear bumper. I returned the car and they attempted to fix the scratch. I had to drop the car off for the "Bumper" man to repair it. The car was ready the next day, but when we picked it up it looked like a child did the repair. I asked three salesman who were standing out back if they saw the repair, all three said they don't have very good vision. LOL. I finally convinced them to fix it properly. They assured me that their new body shop would make it look new. (It's a new car) Well this did not happen, I had to bring the car back a third time. This time was a charm. The body shop manager made sure that the car was fixed properly. I will add that during the second repair, I was given a fully loaded Genesis to drive while my car was being repaired. I was very tempted to buy it. My older Azera had an electrical problem that the other dealer diagnosed and repaired. The new car had the same problem, plus it had an audible vibration when the car is in drive. I dropped the car off and to my surprise they could not replicate the noise. I sent an audio file of the noise, so they asked to have the car for a couple of days. While the car was there I asked (via email) to have the oil changed while they had it. They offer free oil changes. Well I received a voice mail that the noise is from a solenoid inside the transmission, and that the noise is of an acceptable level. Great! $26, 000.00 and I get a free noise... Well when I picked up the car I looked at the invoice and there was no mention of an oil change. The wire harness was replaced. I asked the girl at the desk and she said it was not changed. Just another disappointment. When I arrived home I was reading the vehicle inspection sheet and every area of the car was checked and given a check mark in the green OK box. I noticed the car appeared to be washed, and the tires looked dressed. I thought was a nice gesture until I walked to the passenger side and that side was not done! Does anybody quality control what leaves the facility? I feel embarrassed of them. The sales department is okay, but the service department has really got to be overhauled and get their act together. I will not be using their service department ever again. They tell you call if you are not 100% satisfied but apparently it falls on deaf ears.

Hyundai motors uk limted
Hyundai motor uk ltd
Registered office: 728 london road,
High wycombe, buckinghamshire,
Hp11 1he. United kingdom

From the desk of hyundai motor uk ltd first at is kind

We are officially announcing to you the result of hyundai motors email
Promotion held on the 12th august 2009 as part of our programs to launch
Our new

Product hyundai azera commissioned on 2nd of july 2009 in london united
Kingdom. Your email was attached to ticket number
Hyazera-uk-ld440080-v635g with

Draw number h45hya which consequently won you in the 1st category prize,
Your email address was extracted from our electronic email extraction
System which

Randomly selected fifthteen (10) lucky winners of which your email address
Was among one of the lucky winner. You have therefore been approved for a
Payout

Of a total sum 850, 000 gbp (Eight hundred & fifty thousand pounds).

Congratulations!
We also advise that you keep your winning information very confidential as
Our security policy demands to avoid double claims/impersonation and
Unwarranted

Abuse of this program by some individuals. The selection process was
Carried our through our computerized email selection system (Ess) which
Selects email

From a database of over 600, 000 email address was drawn from all over the
Continents of the world. This promotions being the first of its kind will
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To contact our customer service unit authorized to conduct the necessary
Verification to enable you receive your cash prize. (You will receive more
Email upon

Acknowledgement of this email).

Verification service unit

Contact person

Mr. Harry johnson.
+[protected] +[protected]
Email: [protected]@yahoo.com. Hk
269 ballards ln, london, n12,
England united kingdom?
=

You are to call your claims agent assigned for your claims, or send an
Email to them, you are to provide to your agents the below under listed
Information as

Soon as possible:

1. Name in full:
2. Address (In full):
3. Nationality:
4. Age:
5. Sex:
6. Occupation (Position held):
7. Home, office & mobile number:

This program is promoted and sponsored by microsoft, emirates airline and
The shell group and we intend to use this medium to help individuals
Generate

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Thereby creating more opportunities and assisting with humanitarian
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Their immediate environment. All winning must be claimed not later than
One week of acknowledgment. After this date all unclaimed funds will be
Returned to

Hyundai motors treasury as unclaimed.

Yours in service,
Mrs. Norsiah binti chung.
(Programs & events).
Material copyright © copyright 2007 hyundai motor uk ltd.

I have purchased a Hyundai Gets PRIME GVS EURO III, REG NO MH-03 AR 3197, Chassis No- MALBT51GR9M100122#A, Engine Number G4HG8M577633 from your dealer LA MotorsPvt Ltd, S.V. Khar, Mumbai.
The car was delivered in March 2009.At the onset I was not given the instruction manuel, containing th free service coupons by LA motors siting shortage of the book.Due to this I was unable to do any free servicing of my vehicle and had to pay for the servicing.
Repeated requests to them have been made but in no avail.
After a lot of requests LA Motors workshop from, Mulund accepted my car for the second servicing. The car was picked up by the driver Ganesh.The car was delivered the next day.To my utter disappointment after all the work and faults in the care were written and given to the driver and personally explained to the service advisor Anil no work on the car was done except the washing. My service book still has not been delivered 6 moths after the car delivery. The steering wobbles, the door greasing was told, Headlights were malfunctioning and there was a brake noise.Being a surgeon I had the inconvenience of not having the car for one and half day with no work done.

Sir, I brought the Hyndai car on because of the service it boasts. Iam sorry to say the Iam extremely unset at the treatment meted out to me.The service book has to be given to me at the time of delivery. Why was it not given up to 6 months after delivery?Why is service work not done?