Ice Cold Tickets’s earns a 1.0-star rating from 2 reviews, showing that the majority of event-goers are dissatisfied with ticket purchasing process.
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Too high prices
I went online to buy tickets for the upcoming tour. I bought two tickets that were supposedly $123.00 (each) tickets. Turns out they were $65 tickets that were marked up by Ice Cold Tickets in addition to them adding $57.82 in service fees. I requested that the purchase be voided but was told all sales were final.
False advertising
I purchased tickets for a show from IceColdTickets.com but they’ve false advertised that product and sold me cheap tickets that were priced and advertised as expensive ones. I requested full refund immediately but no response followed.
Is Ice Cold Tickets Legit?
Ice Cold Tickets earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Ice Cold Tickets has claimed the domain name for swaggseats.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Swaggseats.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Swaggseats.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Ice Cold Tickets protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Ice Cold Tickets has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Ice Cold Tickets Reviews 0
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Overview of Ice Cold Tickets complaint handling
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Ice Cold Tickets Contacts
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Ice Cold Tickets phone numbers+1 (828) 414-1849+1 (828) 414-1849Click up if you have successfully reached Ice Cold Tickets by calling +1 (828) 414-1849 phone number 0 0 users reported that they have successfully reached Ice Cold Tickets by calling +1 (828) 414-1849 phone number Click down if you have unsuccessfully reached Ice Cold Tickets by calling +1 (828) 414-1849 phone number 0 0 users reported that they have UNsuccessfully reached Ice Cold Tickets by calling +1 (828) 414-1849 phone number
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Ice Cold Tickets address355 State Street Unit 3 WF, Albany, New York, 12210, United States
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Ice Cold Tickets social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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Bought tickets on may 28th. James Taylor we were taking 2 clients. We called 7 times and some times waited 34 min. We also emailed 14 times We received no communication unless we reached out. We were traveling and customer service said the tickets can be uploaded up til show time. Really should I sit in my hotel so I can print them. They couldn't be downloaded to phones. They suggested if tickets come in 2 min before JT played run to Kinkos and prints them and go back to the event. Really. We were embrace w our clients we bought tickets off the st. The tickets were $65 each but we weren't even sure if we owned other tickets. It was a huge cluster fu&@. I asked for my refund and the compensation of other tickets prior to covert I was stressed out. It ruined my whole day. They suck. Please share this with others.
Attempted to buy tickets from Ice Cold Tickets, was given a run-around several times and they seem to be notorious for advertising a 'low' price while charging an exorbitant amount in fees based on a plethora of other negative reviews. Sounds like this operation/owner is a joke, don't bother. Would never recommend...go elsewhere. Luckily i didn't get as far as others who've already been scammed.
The cancel option does not function correctly in the procurement workflow. And you can not call in immediately to cancel transaction. THIS IS A BAIT AND SWITCH SCAM.
Pretty silly that someone would think they are going to pay the face-value price of a ticket when they are buying them on a secondary market. The price that the tickets sell for is the value of the ticket at the time of the sale. The following comes right off of their website.
"Icecoldtickets.com displays tickets from a vast network of ticket resellers who price their inventory according to their market value, not the original printed value, or "face value." For this reason, the price indicated on the ticket may often be lower than the price the tickets were sold for. We serve as the intermediary between the customer and the ticket sellers."