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Big Night Entertainment Group
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Big Night Entertainment Group Complaints 3

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Big Night Entertainment Group Me and my friends got turned away from the place for no reason

Me and my friends got turned away from the place for no reason. One of my buds dropped his wallet at the security check and the guard acted like a total jerk and said he was too drunk to go in. But he wasn't even drunk! The rest of us tried to stick up for him but they kicked us all out. We didn't even get to use our tickets. I want my money back for all 3 tickets.

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Big Night Entertainment Group So, I went to this club called Memoire on 09/24/2022, which is owned and run by Big Night

So, I went to this club called Memoire on 09/24/2022, which is owned and run by Big Night. They tried to charge me for stuff I didn't even ask for, and it was like $500! Then, they went ahead and used someone else's signature on the final bill, which I didn't authorize. When I tried to sort it out, they were no help at all. Honestly, they were acting super shady and dishonest. They did take off the extra stuff from the bill, but the person who signed it left a huge tip that I didn't okay. I want my money back for that!

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Big Night Entertainment Group Me and my partner went to see W&W live on December 11

Me and my partner went to see W&W live on December 11. Shawn paid 40 bucks for the tickets. We've been to this place before, and the staff is so rude and disrespectful to everyone. We had a big problem there. We were only there for an hour and a half, and the dark-skinned bouncer was staring at us the whole time we were on the dance floor. When more people came, he wasn't paying attention, and someone was dancing too close to Shawn. Shawn has asthma, and he asked the person to move five times. The person almost fell on him, which would have made it hard for him to breathe. The bouncer wasn't paying attention, so Shawn pushed the person away. The bouncer told us both to back off, even though it wasn't our fault. Instead of talking to us, he called the manager. We were talking loudly on the side of the bar, and the manager accused us of arguing, even though we weren't. The bouncer and manager were racist against us because we're white. Instead of listening to us, the manager made us leave without our coats in the cold. We both have health problems, and she didn't care. The way they treated us was unacceptable, and they shouldn't be allowed to treat people like that. This place is the worst, and they don't deserve any business.

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Is Big Night Entertainment Group Legit?

Big Night Entertainment Group earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Big Night Entertainment Group to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Big Night Entertainment Group is known for their high standards and safety. If you're thinking about dealing with Big Night Entertainment Group, it's wise to check how they handle complaints.

We found clear and detailed contact information for Big Night Entertainment Group. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bignight.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bignight.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Big Night Entertainment Group protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Big Night Entertainment Group has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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About Big Night Entertainment Group

Screenshot Big Night Entertainment Group
Big Night Entertainment Group is a renowned hospitality and entertainment company that has been providing top-notch services to its clients for over a decade. The company was founded in 2006 by Ed Kane and Joe Kane, who had a vision of creating a unique and unforgettable experience for their guests. Since then, Big Night Entertainment Group has become a leading name in the industry, known for its exceptional service, innovative concepts, and unparalleled entertainment.

The company has a diverse portfolio of venues, ranging from nightclubs and restaurants to event spaces and hotels. Each venue is designed to offer a unique and immersive experience, with attention to detail and a focus on customer satisfaction. Big Night Entertainment Group's venues are located in some of the most vibrant cities in the United States, including Boston, Foxborough, and Providence.

One of the company's flagship venues is The Grand Boston, a luxurious nightclub that boasts a state-of-the-art sound system, stunning visuals, and a VIP experience like no other. The venue has hosted some of the biggest names in the music industry, including Calvin Harris, Tiesto, and Diplo. Another popular venue is Scorpion Bar, a Mexican-inspired restaurant and bar that offers a lively atmosphere, delicious food, and signature cocktails.

Big Night Entertainment Group is also known for its exceptional event planning services. The company has a team of experienced professionals who can help clients plan and execute events of any size and scale. From corporate events and weddings to private parties and charity galas, Big Night Entertainment Group can handle it all.

In addition to its hospitality and entertainment services, Big Night Entertainment Group is also committed to giving back to the community. The company has partnered with several charitable organizations, including the American Cancer Society and the Boys and Girls Club, to support their causes and make a positive impact.

Overall, Big Night Entertainment Group is a dynamic and innovative company that has set the standard for hospitality and entertainment. With its exceptional venues, top-notch service, and commitment to excellence, the company is poised for continued success in the years to come.

Overview of Big Night Entertainment Group complaint handling

Big Night Entertainment Group reviews first appeared on Complaints Board on Jun 9, 2023. The latest review Me and my friends got turned away from the place for no reason was posted on Jun 13, 2023. Big Night Entertainment Group has an average consumer rating of 1 stars from 3 reviews. Big Night Entertainment Group has resolved 0 complaints.
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  1. Big Night Entertainment Group Contacts

  2. Big Night Entertainment Group phone numbers
    +1 (617) 338-4343
    +1 (617) 338-4343
    Click up if you have successfully reached Big Night Entertainment Group by calling +1 (617) 338-4343 phone number 0 0 users reported that they have successfully reached Big Night Entertainment Group by calling +1 (617) 338-4343 phone number Click down if you have unsuccessfully reached Big Night Entertainment Group by calling +1 (617) 338-4343 phone number 0 0 users reported that they have UNsuccessfully reached Big Night Entertainment Group by calling +1 (617) 338-4343 phone number
  3. Big Night Entertainment Group emails
  4. Big Night Entertainment Group address
    470 Atlantic Ave Fl 3, Boston, Massachusetts, 02210-2208, United States
  5. Big Night Entertainment Group social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Big Night Entertainment Group Category
Big Night Entertainment Group is ranked 109 among 115 companies in the Entertainment category

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