Items have been sent to me and payment taken from my bank which I have not ordered. This is the second time this has happened and the first time I asked for all my personal information to be remobed from their systems and confirmation I would not be sent anything else. Yesterday I noticed a payment to them and an email saying items were due to be delivered. I have not ordered these and have confirmation from Il MAkiage from the first occasion this happened that my details had been removed which was obviously untrue. There was an attempted delivery today which I refused but I am angry that manoed has been taken from my bank without authorisation. I contacted Il Makiage and they dsaid it was a reoccuring order which is hard to believe as they had confirmed by email that my details had been removed previously. I would likje a refund and confirmation that this will never happen again. I would also like to know how personal information is held under GDPR as this was not removed as they informed me it had been,
Claimed loss: £57.60