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Sigma Beauty
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1.0 3 Complaints
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Sigma Beauty Complaints 3

ComplaintsBoard
A
5:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Sigma Beauty lost parcel

I've ordered some brushes on the 25th November 2018 and until now, no idea where my order is.
It was an international purchase and I had access to some of the references given. Shipment #[protected]; Order #[protected]; tracking number SH890084928.
I was also given another reference that it seems to be nonexistent: BPN79595147N1.
I have contacted Sigma Beauty and at first, I was told to wait 2 times, but after that, from all the emails I've sent, I've received no answer whatsoever.
I've also tried to contact the other companies such as Landmark Global, Bpost in Belgium and Brucargo, and none of them could find my order.
Unfortunately I have to order this materials from outside my country since but it's really distressing to know that some of my friends that ordered at the same time as me, got their order in 3 weeks, and I'm still waiting for someone to tell me where my order is.

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6:58 am EST

Sigma Beauty Bad service, order is missing

I bought a set of brushes and some cosmetics from www.sigmabeauty.com. My order was placed in November and it is already late January and still no sign of my order. Back in November they said that it will take 2-3 weeks to deliver to my address but unfortunately it took way longer than they promised. I have no idea where my order is and when will it arrive. I'm very disappointed with this company, their service and slow delivery. I'll give them some extra time and then I'll ask for a refund. I don't want to argue with them but they give me no other choice.

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12:55 pm EDT

Sigma Beauty The company didn't warn about extra sum for the delivery

I have bought beauty products from the company www.sigmabeauty.com. I paid for the shipping as well, but these guys haven’t told me that the European shipping fees were only for Germany. But from Germany to destination country, the customer must pay extra sum. When I received a note that my order was delivered, I needed to pay extra £15 for the delivery to UK. But I have paid it already. It was real rip off and they must warn other people about it.

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Is Sigma Beauty Legit?

Sigma Beauty earns a trustworthiness rating of 84%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Sigma Beauty highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Sigma Beauty to understand what to expect from them.

We found clear and detailed contact information for Sigma Beauty. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Sigma Beauty has registered the domain name for sigmabeauty.com for more than one year, which may indicate stability and longevity.

Sigmabeauty.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sigmabeauty.com you are considering visiting, which is associated with Sigma Beauty, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Sigma Beauty website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Sigmabeauty.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • The website associated with Sigma Beauty sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
  • Sigma Beauty has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • We conducted a search on social media and found several negative reviews related to Sigma Beauty. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Sigma Beauty complaint handling

Sigma Beauty reviews first appeared on Complaints Board on Aug 28, 2015. The latest review lost parcel was posted on Feb 7, 2019. Sigma Beauty has an average consumer rating of 1 stars from 3 reviews. Sigma Beauty has resolved 0 complaints.
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  1. Sigma Beauty Contacts

  2. Sigma Beauty phone numbers
    +1 (651) 633-6445
    +1 (651) 633-6445
    Click up if you have successfully reached Sigma Beauty by calling +1 (651) 633-6445 phone number 0 0 users reported that they have successfully reached Sigma Beauty by calling +1 (651) 633-6445 phone number Click down if you have unsuccessfully reached Sigma Beauty by calling +1 (651) 633-6445 phone number 0 0 users reported that they have UNsuccessfully reached Sigma Beauty by calling +1 (651) 633-6445 phone number
  3. Sigma Beauty emails
  4. Sigma Beauty address
    1395 Commerce Drive, Mendota Heights, Minnesota, 55120, United States
  5. Sigma Beauty social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Sigma Beauty Category
Sigma Beauty is ranked 50 among 152 companies in the Make-Up and Cosmetics category

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