India Today Group review: Advance made but book not received! 63

I have received the CDs both encyclopedia & Music but but how to apply for Round Trip Air Ticket and adidas shoes. Please letme know by e-mail.Web is not openiong.

Dear Sir(s) / Madam(s),

I sent an order form on dtd.14/08/2008 for PAIR OF ADIDAS SHOES (Size No. 9). For this order I paid amount by CREDIT CARD. More details are below. For About I all sent email on dtd.31/09/2008 on response@indiatodaybookclub.com

Books Budy Invoice No. : ORA080128402
Membership No. : ITBC08475287

Regards,
TEJAS R. DOSHI
Cell : [protected]

I had taken this offer from ITBC wherein they were providing free return airticket and Adidas bag on buying their Books Buddy pack.When i got the pack 3 weeks ago there were no free gifts, instead they give me some codes and numbers to enter to register for free gifts on their website.It has ben 3 weeks now and the web does not accept the codes given by them.When you call the call center you get unhelpful representatives who parrot lines and the 5 times I called I was told supervisors are in a meeting.I have been writing to their mail response team and all theese people write back is to give them the codes which i have provided 4 times but to no avail.Are there more people who have been cheated like this by ITBC? I am really disgusted and feel cheated by their behaviour and scam.

My unique code is 142931326A080013690, ITBC membership no is ITBC08559313, invoice no is ORA080013690.
This is to inform you that I had ordered the 16CD's(SAAZ) and had received them along with your free gift and holiday voucher.
But the Diamond gift voucher is still unavailable to me.Phoning to 011-[protected] didnot yield any positive results as your site http://offers.indiatodaybookclub.com/greatoffers.htm is showing only the complaints.
Please do the needful and oblige.
Thanking you,
Yours faithfully,
Sd/-
Mr.Mainak Ghosal
(BSc, BTech, AMIE, ASCE, ICE-UK)
---Chartered Engineer.
Dated:11th November, 2008.

INDIA TODAY IS VERY GOOD CLUB

it is more helpfull to us

Dear All,
I too subscribed for few music CDs along with shoe & book pacage offer with ITBC.

I ordered it on 30thSep08. But i didnt receive my parcel. After continuous emails, they replied me like "Your parcel was sent on 16thOctober08. They have given a consignment number for the postal which they have sent. But they didnt mention where to track it, whether its a normal post or registered post or speed post.

I have sent emails many times and i called the customer care also. But no positive reply. They keep on replying like "We have sent the postal and check with your post man"

Really the customer care of ITBC is sick, I think my money Rs2500 is lost...

Also in my invoice (which i got via email), they have given web id, membership number. I tried login using this details in ITBC website. Its not working. I dont know what these people are doing...

regards,
J. Krishnamoorthy

Dear Member,

Thanks for writing a mail to us.

With reference to your mail, we would like to bring this to your kind notice that the following are the details of your order:

date:14/11/2008
consignment no.: ED864678180IN

We hope you have received your shoes successfully and enjoying it.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on:

feedback@indiatodaybookclub.com

or call at our customer care:
(011-[protected] or [protected] toll free).

Thanks & Regards,
India Today Book ClubTeam.

Dear Mr. Tejas Doshi,

Your complaint has been resolved on 26/11/2008. Please refer to the email sent to you on your ID. If you have any further queries, please mail back to us on the given id :

feedback@indiatodaybookclub.com

or call us on our cust care:

011-[protected] or [protected] [toll free].

Dear Sir,

I am Surama Das. On 30.11.08, i got a sms fromITBC, regarding some order worth Rs.2249, for which i have never ordered. The order no. is OGA080186544 having order value of Rs.2249. Kindly, cancel the same as i have never demanded for the same.
Request you to kindly do the needful.

Thanking you,
Surama Das

Dear Sir,

I am Surama Das. On 30.11.08, i got a sms from ITBC regarding some order for which i have never demanded or booked. The order No. is OGA080186544 having order value of Rs.2249.
Request you to cancel the same order at the earliest.

Thanking you,
Surama Das

Dear Mr. Sharma,
Your complaint has been resolved on 04/12/2008.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

feedback@indiatodaybookclub.com

or call us on our customer care No.

011-[protected].

Dear Mrs. Sarika patel
Your complaint has been resolved on 04/12/2008.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

feedback@indiatodaybookclub.com

or call us on our customer care No.

011-[protected].

Dear Mr. Gulappa hallur,
Your complaint has been resolved on 04/12/2008.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

feedback@indiatodaybookclub.com

or call us on our customer care No.

011-[protected].

Dear Mr.Surama,
Your complaint has been resolved on 04/12/2008
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

feedback@indiatodaybookclub.com

or call us on our customer care No.

011-[protected].

I am also a member of this book club and get my ordered books on time. Somehow, if somebody has some problem with book club, he can contact by phone or email and I definitely say to my friends that they will resolve your problem as soon as possible.

I got an offer from india today book club through IRCTC for a Swatch Watch & benetton Watch for Rs. 2150/-
inclusive of Delivery charges.

Amount Paid in Advance : Rs 500/- Order Placed : 16th Feb, balance to be paid on delivery

Now its almost 2 months i have not recieved my package, it really bad and feel cheated from a Brand like indiatoday

Every time i Call up customer executibes give false promises & excuses, while booking the order it was told
the order will be delivered within 18 working days.

Stop Cheating people for publicity, stop giving offers which you cant fulfill

I wish I had read these complaints before falling prey to the online fraud perpetuated by the India Today Book Club.
Is there a mechanism by which there is redressal of such complaints
Sent by V K Khanna, Siliguri

i was book the shoe & Gogol before 2 month 7 u give me the wrong booking ID number. I was also contact Ur customer care 1 month but Ur managements are not give me the good response u can book my order 2 nd time but not give me the booking ID yesterday i call Ur customer care they told me Ur book this scheme.

Ravindra Gosavi
From-Aurangabad (Maharashtra)
ravi_gosavi333@yahoomail.co.in

India Today Book Club is an unethical organisation. The only motive they have in life is making money by fooling people. I think all the unfortunate victims of ITBC should stop their peers from participating in any offer from this fraud book club. As a fact there are over 2677 online compalints are registered against ITBC, god knows how many of them have been rectified or even attended. I think the consumer forum should consider this as a serious thing.
I seriously all to discourage your friends and peers to participate in any of the offers of ITBC. India Today Book Club is a FRAUD

Dear Officer,

This has reference to the order [protected] & [protected] (Appended below). I would like to know the status of the order & tentative date by which I’ll receive the ordered stuff. i place this order at 25th sep. 2009 . & order No. is 0GB090001620 with total ordre value of Rs. 5748 X 2 = 11496.
Also you are kindly requested to revert back with the names of books & CDs & list of place which you are ofering to us for free holiday packege with return airfare that I have get free with my ordered. I haven’t noted the same at the time of ordering. now have one more offer from your side but i wont to get 1st order first then i will planing for next offer.

Regards

Mr. Dipen J. Vagadia

My experience with India Today Book Club has been good. I have been ordering a lot of things and have not faced any problem in delivery yet. For any kind of information one can usually dial their customer care at 011-[protected] or by sending an email at response@indiatodaybookclub.com.

Dear Mr.R KNimai kindly provide us your order no. which you have not recieved from our end.

Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

onlinesupport@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

011-[protected]