Instaflex
Reviews and Complaints

On tuesday, dec 18, 2018, the following charge was made to my discover card:

Ddl*instaflexa 30day spl [protected] nc ddl*instaflexa 30day spl - $74.98

This is a charge I did not authorize. a package from the company arrived on monday, dec 24th. I refused delivery and returned it to the post office.

This is the second such package I have received from them.

There is no place on their website to decline/unsubscribe from their service and my calls have gone unanswered.

Ordered free sample. Tried it, was ok-not the best. Your company sent me a month's supply and charged my credit card. I called and told them I didn't order it and didn't want it. Followed their instructions on how to return same, and tracked it. I have requested a credit to my credit card, have not received it. I live on social, sec. And cannot afford this. Ln 72 hours, I will be instituting a law suit. Pleas credit my account! What happened to professional behavior?

You have no legal rights to my debit account and withdraw funds from my bank! I never approved of this transaction, so you practically stole the money, I and my son work so hard for. I am disabled and my son has aspberger's/autism! I can't believe it. I will get a lawyer and prove you took advantage of my son and i! He is challenged and you took advantaged! I will never use your company or buy any products sold by you! You take money from the vulnerable and sick! I hope this happens to you! I'm so distraught since my easter is ruined and my grandchildren will be sad!

You have been sending me Instaflex for months even though several months ago – I quit opening the packages that you send and I mailed you a note asking that you discontinue sending them too me. The price I was being charged went up to over $70.00 - I sent the note to: Shipping Department 913 West 2900 South Salt Lake City UT 84119 but I have never received a response and you continue to send the Instaflex. Now I have several unopened packages of the Instaflex that I wish to mail back to you and be reimbursed for. Do I need to mail them to the 913 West 2900 South Salt Lake City UT 84119 address? Please respond this time. I found this complaint site online – so hopefully you will respond with an email please. Thank You, Vivian P Green, 213 Pittsburg Ave, Portland IN 47371 [protected]@embarqmail.com. I am a retired senior citizen on fixed income and cannot afford this – so I need to be reimbursed for all my unopened Instaflex.

I was charged for the free sample shipping then 2 weeks later, I got a bottle in the mail costing me70.00! I didn't order this, how can you sleep at night ripping older people off! There was not suppose to be any charge except the shipping for the sample. No one ordered more.
Also it was real clever to not put any sales invoice in the second package. Thought there had been a mix up, till I checked my credit card statement. It is Sunday and your closed but, from reading all the other complaints (now), I'm sure I won't get a refund but I hope I can help someone else not to get scammed!

Ordered 6 dollar sample then two weeks later they took 80 dollars out of my bank and shipped another bottle. They are very hard to get a refund from.I immediately canceled my debit card because on the bank statement said it was a reoccuring charge.if you look at the other complaints the average person gets took for three months before getting them to stop.
Make sure when you send the product back you do not just mark it return to sender.take to the post office and send certified mail pr otherwise they will claim they did not receive it.mail to the salt lake city address or they will not refund

Read the fine prints when you order the samples. My advice is not even order the sample. Very deceptive marketing. If you forget to call them to cancel the subsequent order that they do not explicitly tell you, they will keep sending you a 30-day supply every month and charge $74.90.

Very sneaky!

No where does it show on the order page that you will need to cancel the order!

I ordered the 14 day sample of Instaflex and soon found that I was being billed for a 30 days supply each month at $74.00 for a 30 days supply. I have tried to cancel my order, but they tell me they want $35.00 to cancel my order. I have told my credit card provider to cancel all payments to Instaflex.

I clicked on this sight to see what it was. I finally closed the sight and did not request a free trial or a monthly order. I received a bottle in the mail with no invoice or any papers. I didn't even know who it was from till I got a charge on my credit card for $74.98. I called my credit card to em ove the charge. I have received no more product but have 2 more charges for $74.98 each. I live on Social Security and would never order something like this. They don't give you a price till you enter your information. In my ignorance I thought I had logged out but they kept my information and now I'm fighting to get my money back.

I ordered a free sample of Instaflex but paid 4.95 shipping and handling on my credit card. To my surprise after 15 days I recieved another 30 day supply of Instaflex. I checked my credit card statement and saw a charge for $74.95. I called the company to tell them I wanted to send back the bottle and cancel any more shipments or charges moving forward. They offered me a $30 reduction if I kept the bottle but they canceled my subscription. I agreed to that (probably shouldn't have). They told me I could buy the product at most vitamin stores like GNC. This is a deceptive practice and they should be shut down for this.

Ordered a sample for a two week supply for shipping only charge of $4.99. Within next two weeks was charged on my bank account for another 30 day supply for $74.00. Never ordered any more and did not agree to be charged for another shipment. Called their phone number listed and spoke to someone named Matt, told him I wanted a credit on my bank account and not to ship anymore products. He said his manager said he could only credit my account for $40.00 since the product had already been shipped, This is a scam, since I now researched it online and found out that many others have also done the same as I did. They also have been charged this $74.00.

I said yes to free trial sample, $4.99 shipping costs, then they sent a 30 day supply and charged my credit card 74.98, I called the
[protected] number and told them that I didn't want it, that it didn't work. They told me that another bottle was on the way with another charge. I could send it back if I put a RMA 235487 number on the package and they would cancel ont charge only.

I was charged for a "free trial' offer. Pay for the postage... Then they charged $74.98 on my credit card.
The product does not help in any way.

This was a free trial offer and it has now shown on my mastercard bill. They are still sedning the bottles of pills and I have been returning to sender. I would like a full refund.

No improvement. In spite of numerous calls to [protected], this phone never rings. I want to cancel any repeat order within your 30-day deadline.
I already advise my credit card company.

I ok the shipping on a free trial. That was all I authorized then I get a bottle and a huge bill. I discovered that hidden in the fine print it says that you have to call and cancell or they just start sending the stuff. No where is there any info on the cost per month. Had that been posted I would not have bothered with the trial. Now I find that I am only one of many that got bit on this. Look out folks.

Instaflex, I bought the sample and have been getting charged for large bottles of this Instaflex product. I ask a person in your office at your phone number to stop billing me for a product I of which I had only wanted the sample. I have talked to my credit card company and that is where this problem stands now.