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I bought an 18' by 48" pool for my kids last year, by the end of the summer, the pump had started making noise, but still pumped. This year I set the pool up and the pump would run, but not pump, so I took the cover off to find all the blades had broke off of the impeller. When I called intex, they told me I could not replace the 5 cent plastic defective impeller, but had to buy a new pump. So, I went online and found hundreds of other people, with the same problem. I think it is time for intex to step up and make this right with all of us, especially for our kids.
Ok I will try to be brief as possible .I didnt have adapter b .I bought the pool june 11 2011 .Now its June 25, 2011 .If your lucky to get someone who speaks english to help you.Well you did better than me I have called about 10 times, and by the 1st call they had me pissed ! One they said I need the reciept which I had . Than they said could take up to to days . Ok 2nd option can i just buy the part ? No you have to buy the same exact part, but they only sell in pairs . Ok so how much is the part 3.83 ? ok so total is over 20.00 for shipping handling . After many many phone calls I dont have the adapter I need .The supervisor tried to bribe me with a pool cover .My pool has been sitting up full of water with no pump attached since june 12 it's june 25, and no part !
It is stunning to me that Intex wouldn't make replacement impellers available to the public.
I have a 12' metal frame pool, and it's a great product. But the weak link is the wimpy plastic pump impeller. Mine lasted less than 3 weeks. Intex tells me that they are going to replace the pump for free, but that would be completely unnecessary if they would simply send me another 2 or 3 (or 12) of those cheesy little impeller parts. I don't get it. They would save themselves a lot of money and a lot of pissed-off customers. Somewhere out there, some enterprising fellow with a small fabricating shop could be cranking these things out and charging $5 a piece.
I have the same thing as everyone here! After two pumps in one year - both with impeller failures I now plan to buy a small clear water external pump from Harbor Freight and put it in line with the existing hoses. this will still push or pull water through the filter which is all the pump does anyway. All my non working pump needs to be now is water tight. I will write back if it works...
The pump is fine, the 50 cent impeller's steel inside rusted and swelled not allowing it to turn freely. Pretty crappy that you have to replace the whole pump because of an impeller. Why does it even come apart if you cant replace it? Intex needs to address this problem!
Here is how to fix the impeller on a product with engineered failure and disposability in mind. On mine, the plastic wore away and broke. Remove all the plastic surrounding the magnet but stop at the base. You want to leave that 3/8 of molded plastic at the base. You need to purchase either shrink tubing or a vacuum plug around the same diameter as the magnet. If you use a vacuum plug cut off the end thus making a cap into a tube. Now you need to work it over the remaining 3/8 ish of plastic at the base. This needs to be a tight fit, if it is not, buy a smaller plug. If you go the shrink tubing route pit it over the magnet ad heat to shrink. Try it out and if it still wobbles in the pump add another piece of shrink and heat until the impeller works properly. Now is this a long-term fix. I do not know but out of principle, I do not want to give more money to a company that makes disposable products. I hope this some of you out there.
Just wanted to say my intex 633t pump bearing went out. The pump locked up. I FIXED IT! The bearing in the pump is the same size as a skateboard wheel bearing. Well I took one out of an old RAZOR scooter. Bearing was a perfect match. Reassembled and it's running fine. Realized this after I got the old bearing out and used my caliper to measure it's dimensions. When I searched the size it popped up skateboard bearing. Maybe this will help someone. Sure better than buying a $90 pump.
I contacted INTEX (Iberic - Europe) and I was able to get a replacement part. Mine had a broken impeller and the magnet casing was cracked, and about 1/4 of the magnet had been corroded out (gaping hole). So with my new part I applied ARALDIT 2 component epoxy on the impeller top surface and a donut shaped sheet of fibreglass, in order to reinforce it against that problem. Then, I applied a high density oil (> than water) on the surface of the magnet's protective sheet of plastic in order to reduce abrasion and cracking odds. The pump is working for a coupe of weeks... I hope it will last at least for a few years...
Apparently Intex has done nothing In 7 years to resolve the issue with cheap impellers and the shafts about which they rotate. The thread starts in 2008. It's July of 2015 and today, I expirerenced the exact same "you must buy an entire new pump" attitude when it's a $.05 part that is the issue. I will not ever recommend any Intex product and I will seek another brand, even if it costs more. Yet another example of a inferior product being unloaded on the consumer who has little recourse when the product fails. Look for the MADE IN THE USA label.
All the complaints about the impeller on intex spa motor.Isn't there anywhere to purchase one? Have looked online until I'm crazy. Only used it 2yrs.
So far, no. I don't know if they're still selling the same pump or not. I haven't used one for several years. However I'm still the proud owner of a couple of these pumps with broken impellers. But now I'm wondering about the possibility of 3-D printed impellers? They can make almost anything on them now. Anybody have any ideas on this?
I have a fix for the impeller, do you have the original one still in the pump? What is the length?
Same problem with the Bubble Spa, Impeller shaft broke. Tried to find impeller on internet with no luck. Waiting on response from Intex.
I understand this post was a long time ago but after reading everything I am so fed up with this $0.05 part that they will not replace so if your husband could make the part that would be awesome I've already invested money into the school for my kids and seems like a $0.05 part is ridiculous to replace a brand new pump the impeller shaft is cracked down the side for my Intex 530 GPH. If not I completely understand but figured worth a shot email of its possible kim.cotten.kc@gmail.mom thank u so much
I am a mechanic and can fix all most any thing . Preformed inspection removed pump and disassembled found the impeller shaft is made of a ceramic material with time will become worn casing impeller assembly to become out of balance making noise and vibrations casing pump blades to become damaged this pump has no bearings but 2 rubber grommets on both ends of the shaft system has a short life span ..just over One year My pump failed ... 2nd pool was the same just over one year paid 190.00 with Canadian S/H for my new pump / but it's the wrong style won't fit remover the impeller and shaft to transfer it over to old housing .. It's working but for how long ? Intax make the shaft and impeller available for your consumers service4meto@gmail.com
If anyone is still having problems with their Intex Spa Pool pump impellers I've repaired mine today for less than 24 nz dollars. It only took 45mins and it's back up and running. Quietest is ever run I may add. If anyone wants the info I'll past it on.
What was the length of the impeller?
Hi I've attached a cpl of pixs plus the bag what the impeller came in