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iPayment Inc. is holding $2000 of my funds because after a great 3 year track record, they decided I was a security risk due to some ridiculous chargebacks from customers which already recieved their parts. They told me they will have to hold my funds for 6 months in case another chargeback comes through. Despite their promise, another bogus chargeback came through for $700, and iPayment debited my account any ways. They told me they would use the funds on hold for future chargebacks. iPayment has stolen $2700 from me, and it took me 5 phone calls to even find out why.
The complaint has been investigated and resolved to the customer’s satisfaction.
![Hatton National Bank [HNB]](/images/business/48-48/132326/hatton-national-bank-hnb.){kind=small}
Here's what you do, immediately close all accounts these illegally operating sc*mbags have access to.
They will continue to steal from it otherwise, stop them now ! Contact their state's attorney generals office and yours and file a complaint with every detail that you can include . Then file with ftc.gov and include all of the details as well .
Send a certified, request signature in writing you are to send them a formal breach of contract complaint, of which has nullified any and all of your obligations to them, let them know they have until the end of that business day to post a check to you totalling the amount of all funds due to you, including any that they have "helped themselves to ", in the mail with tracking .
There is nothing to disuss, ftc.gov and the state's attorneys offices do not play around like those fools will . And there are too many complaints against them for them to even attempt to mess with you!
I payment Solutions hit our company twice! The first time for $3, 600 and allowed a customer to steel a $4, 500 piece of equipment we resold. The 2nd time they attempted to hit us for $10, 500 for a customer that owes our company $16, 800 for work completed per our contract and without any dispute against the work performed and materials provided which the customer used. Our bank contacted us and we denied the charge back twice. Now there are going after one of us as a personal guarantor on the account. The problem is they proved absolutely no liability. They did not even bother to contact us or investigate anything before they processed the charge back. The customer easily stole the money due to iPayment Solutions lack of follow through.
The good news Ipayment Solutions are the ones out the $10, 500 now for their own negligence. The bad news they won't leave us alone and keep trying to collect the money even though they have no case.
I have been trying to get my money back from this company as well. 350 for early termination plus 3500 they are withholding.
Class action suit!