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1.0 69 Complaints
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iTechDeals.com Complaints 69

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Q
2:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iTechDeals.com razors

I ordered from itech and was waiting a very long time for my order. I received an email with tracking information & after tracking it for a week I received an email from itech

Hi,

We regret to inform you that the order you placed on our website itechdeals.com has been unfortunately lost by our shipping carrier. Unfortunately we no longer have the item, 4 Gillette Mach3 Razors Plus 4 Refill Cartridges. We truly apologize for this and have issued a full refund for the items purchased. In the future, if you do choose to place an order on our  website please forward your order number to me once completed so I can ensure priority processing and shipping. 

Once again, I apologize and any questions or concerns please feel free to contact me.

--

Katie

www.itechdeals.com

... what a joke they are. 100% fraudulent company. I've also contacted the BBB

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O
3:59 pm EDT

iTechDeals.com motorola bluetooth headset

I ordered the motorola hd-10 bluetooth headphones. I got them, charged them up, and they wouldn't come one. I contacted itechdeals by email, l no response. I called, got a recorded message and then they hung up in my face. Terrible products and customer service.

Don’t buy electronics from i-tech deals. I have bought headphones from them, but the seller sold me damaged ones. I got the parcel and was so careful with them, but when I tried to switch them on, nothing worked. I already sent several emails and asked to replace them or provide full refund...

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K
4:14 am EST

iTechDeals.com avoid this store!!

Please beware, they do not accept anything back and there is no way to get a refund. iTechDeals is a horrible scam site, they are customer unfriendly and not to be trusted. I bought a tablet from them only because it was super cheap. They had huge discounts and it seemed like a really good deal, but that was only just a scam. My tablet arrived and it was defective, it didn't work properly. I wasn't able to install apps and there was no sound. iTechDeals called me a scammer and said that everything I said was just a lie, and they refused to help me. I asked for a refund, but they said no and claimed that I broke the tablet and that it was only my fault. They have very poor service and their reps should get a lesson how to speak with customers! Avoid this store!

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J
3:21 am EST

iTechDeals.com this company is ridiculous!!

This company is ridiculous! It took forever to get my order because they simply forgot to ship it, what a joke.
Bought an item from iTechDeals and after over one month of waiting I decided to contact them and ask about my order status. Their rep was absolutely shocked after I explained what happened. He said that they'll ship my order right away. Yes, they felt bad and ashamed, but that's not a good way to do business. I will not buy from iTechDeals ever again, because this situation clearly showed how unprofessional they are. I would not recommend them. They forgot about me! How is that even possible?

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P
10:44 am EDT

iTechDeals.com they charged my credit card for an ipad and now they have no record of my order.

I ordered an ipad mini on 10-22-16 and paid through Paypal. My credit card has been charged for the ipad, but iTechDeals claims to have no record of my order. I have an invoive number and item number.
This company's phone line refers me back to website, so there is no way to talk on the phone. I need this order cancelled and taken off my credit card if this is a scam.
Paula Bixler
[protected]@comcast.net
[protected]

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T
2:46 am EDT

iTechDeals.com scam site

When I found iTechDeals website I was really impressed with the low prices and decided to order something. Since that was my first time ordering from iTechDeals I decided to buy something cheap. I was not sure how trustworthy these guys were.
I placed my order and purchased an iPhone earpods. They were on sale so it cost me only $10.
After I paid I received all the necessary confirmations and was told that I'll get my order within a week. Week passed and nothing arrived. Red flag!
I immediately contacted iTechDeals regarding my order status. They said that it was on its way and will be here any time soon, so I gave them a few extra days. After that I demanded a refund but they refused and stopped replying.
I contacted PayPal customer service and they got my money back.
I would not recommend iTechDeals.

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Sean Wickham
US
Nov 13, 2018 3:59 pm EST

Ordered iPad 2 and received one with a dent in it. They told me that because it was "non-defective, " I had to pay for shipping and they would deduct a $6 restocking fee from my refund.

Nothing in the description listed it as refurbished or used condition. VERY sketchy!

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Karanb123
US
Aug 23, 2018 7:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Unfortunately I Order Mac Laptop from iTechDeals, I got the order delivered on time. I was very happy until I opened it. This was 8 year old laptop...dented from 3 cornered and was in very bad shape... not even usable. I sent them email for 2-3 times and did not get any response for 2 week. I files the dispute against them. Regretted that I placed an order on this site. I wish I can give zero stars.

This site is a big scam, I will never recommend itechdeals to anyone.

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Tehya Martines
US
Sep 25, 2017 11:57 pm EDT

OH NOOO! Just spent $50 dollars on a pair of beats head phones! Got a tracking number that was fake and worried they aren't going to come or be broken within days! Already regretting this.

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WJW1958
US
Apr 28, 2017 10:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered something on 4/3 from iTechDeals -- then ended up not receiving my order. Emailed multiple times - with no resolution (which appears to be their "MO").

Finally filed with PayPal on 4/24 to get my money back. WELL...low and behold, suddenly my items were shipped and they provided a tracking number to PayPal...

When I initiated the dispute with PayPal, I had said I wanted a REFUND -- and they totally ignored that -- sent the stuff -- which I FINALLY received today, on 4/28...and I'd say I'm going to return it but apparently returns are an issue with them as well! Sure wish I had initiated a dispute through my CC first (vs. PayPal - I used PayPal but it was charged to my CC)... I would have been able to get my money back vs. now PayPal has closed the "claim" because the tracking number proves the product was delivered... Guess it doesn't matter to them that it took TWENTY FIVE DAYS and my filing a dispute with them to get that DONE!

Next best thing, leave them an HONEST review -- thus this post!

RIDICULOUS! DO NOT DO BUSINESS WITH THIS PLACE!

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_TheVictor_
US
Mar 22, 2018 5:28 am EDT
Replying to comment of WJW1958

Were the items you received satisfactory?

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Pasha Gleyzer
US
Feb 17, 2017 6:04 pm EST

Very similar to my experience with them. I saw them on CNET. Ordered a $5 iphone stand. It has been two weeks and nothing has arrived. The tracking number for USPS is not valid. I will dispute the charge with my credit card.

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R
6:36 am EST

iTechDeals.com the headphones were defective and seller didn't want to replace them

Don’t buy electronics from I-Tech Deals. I have bought headphones from them, but the seller sold me damaged ones. I got the parcel and was so careful with them, but when I tried to switch them on, nothing worked. I already sent several emails and asked to replace them or provide full refund, but unfortunately this seller didn’t want to solve his problems. Poor-quality electronics and zero customer services.

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8:41 am EST

iTechDeals.com fraud website.

After attempting to make an order on iTechDeals their website did not appear to allow me to complete my transaction. There was no confirmation on their site and I did not receive any emails from them. So I went to another website and purchased everything I wanted there. First few days I checked my credit card statement and saw no charges made by iTechDeals. Several days later I received a message from iTechDeals saying my order had been shipped. They also charged my credit card. I emailed and called them many times but there was no help from their customer service. Their useless agents were unable to help me! I will never do business with this company again!

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R
3:36 pm EDT

iTechDeals.com 4 months and the order was lost somewhere

I have ordered 7 items from the website www.itechdeals.com. I got all details and notification that the order has been sent, but I have bought the items in the beginning of June. 4 months later and still no order, but when I checked the info on the website, there was the status “in process”. How is it possible and what should I do now? Please, any help.

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Ted Wark
US
Jan 23, 2023 5:16 pm EST

I tried to order a surprise tech box and imagine MY surprise after completing the order and arranging payment, to be informed that you don't ship to Canada. I'd just to say thanks an awful lot for exactly NOTHING.

Ted Wark

St.Catharines, On

Canada

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George poh
US
Jun 11, 2019 1:31 pm EDT

Ordered ipad and never got it. Contacted customer service and they said I never ordered it. Forwarded the receipt from online purchase. Customer service said they will forward to manager. Still no reply. Started fraud claim with paypal I used to purchased ipad with. Do not buy from site!

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hecxxx
US
Aug 13, 2018 10:44 pm EDT

Need ship date and tracking number for Mac iPod tablet charged 07/23/2018 - Visa ending 0922 for $59. Tom Roberts 1921 Morningside Drive, Hartselle, AL 35640. Please send me any shipping information that you can. This is my fifth email about this. Just tell me something? Please.

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Overview of iTechDeals.com complaint handling

iTechDeals.com reviews first appeared on Complaints Board on Sep 26, 2015. The latest review Defective item no way to get customer support was posted on May 25, 2023. iTechDeals.com has an average consumer rating of 1 stars from 69 reviews. iTechDeals.com has resolved 0 complaints.
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  1. iTechDeals.com Contacts

  2. iTechDeals.com phone numbers
    +1 (732) 930-0010
    +1 (732) 930-0010
    Click up if you have successfully reached iTechDeals.com by calling +1 (732) 930-0010 phone number 0 0 users reported that they have successfully reached iTechDeals.com by calling +1 (732) 930-0010 phone number Click down if you have unsuccessfully reached iTechDeals.com by calling +1 (732) 930-0010 phone number 0 0 users reported that they have UNsuccessfully reached iTechDeals.com by calling +1 (732) 930-0010 phone number
  3. iTechDeals.com emails
  4. iTechDeals.com address
    428 Clifton Ave. № 91, Lakewood, New Jersey, 08701, United States
  5. iTechDeals.com social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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