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CB Hosting and Web Design Jasper Consultants Disgusting service - not following procedure
Jasper Consultants

Jasper Consultants review: Disgusting service - not following procedure 4

S
Author of the review
6:15 am EDT
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We signed a contract with Jasper and found out they were charging us R1000.00 more than what we can get the website for and were not happy with the webpage.
We then gave them 20 Days written notice to cancel as per CPA
They have now removed the website and disabled our email address which we paid a once off fee for and refused to hand over the domain to our new web hosting company.
We also then found out that they had double charged us for the set up.
Their attitudes stink.
They dont show up to meetings and the Director (Eugene Venter) has an even bigger attitude with regards to this matter.

Resolved

The complainant regrets uploading the complaint, therefor it has now been marked as "Resolved".

4 comments
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Dominicc
ZA
Apr 30, 2015 10:18 am EDT

Immature service. They always give you a run around. They rush you to pay and then they have excuses when they should come to meetings or update you. Their customer service is the group leaders of STINKY SERVICE. Don't even try them

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Tanyav777
ZA
Oct 12, 2015 1:42 am EDT

I wish Jasper consultant would stop calling me - Im not interested thank you. And they get rude if you tell them that you are not interested in their service. Jasper consultants call me daily - its abuse!

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Lostland
ZA
Aug 14, 2018 10:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Everything was set up in the meeting before I signed a contract with Jasper and they actually do not have mature skills to developed the webpage as what we required. When I request to cancel the agreement, the Director (Eugene Venter) has an even bigger attitude with regards to this matter, and keep forcing us to pay for outstanding fees with no service was provided, their attitude STINKY, Don't even try them.

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Shaun Potgieter
US
Nov 09, 2019 10:21 am EST

You get locked into a contract with Jasper Consultants and once you realise how bad their service is you can't get out for another 2 years.

Don't sign any contract with these guys, this is how they make their money.

  1. Jasper Consultants Contacts

  2. Jasper Consultants phone numbers
    +27 118 414 777
    +27 118 414 777
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    Boksburg
    +27 878 979 745
    +27 878 979 745
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    Mount Edgecombe
  3. Jasper Consultants emails
  4. Jasper Consultants address
    200 Dr., Vosloo Drive, Bartlett, Boksburg, South Africa
  5. Jasper Consultants social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
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