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Jasper Consultants Customer Service Phone, Email, Contacts

Jasper Consultants
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jasper.co.za

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2.6 5 Complaints
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Jasper Consultants Complaints 5

ComplaintsBoard
L
10:10 am EDT

Jasper Consultants poor customer service! cancelled service request ignored month after month

we do not have a contract with Jasper ...We are purely on a month to month basis!
We sent cancellation 2 months go and the service and request is ignored!
i am forced to seek legal advice, it is passed from consultant to consultant and empty promises!
disgusting service! i strongly recommend that you think twice before doing any business with these people!

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L
L
Lostland
ZA
Feb 18, 2021 8:01 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I got the same issue, please advise if you have solved it?

ComplaintsBoard
A
1:57 am EDT

Jasper Consultants contract cancellation

I have been trying to cancel
My contract and debit orders with Jasper for several months due to poor service and non-resolution of issues which had been going on for several months. Eventually I get a snotty email threatening to cancel my subscription as the payment had not gone through. Several emails were exchanged explaining the issues which to date have not been resolved yet five months later they still
Debit
My account and have not cancelled my contract, even after I gave them
The one month notice as requested- 4months ago. Jasper is one of the worst IT companies I have ever dealt with and would not recommend them
To
Anyone that is serious about their business. To date they still debit my account without having resolved any issues and have not cancelled the contract as requested. I am
Utterly disgusted with their
Lack
Of concern for
Clients well being and business. They simply serve themselves as they continue to
Steal
Money out of
My account.

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J
4:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Jasper Consultants avoid this company!

Received a call for a lady called Karen and after 2 could have been 3 call was confirmed into meeting one of the consultants which did not Show up! Or as promise will received a call from the consultant to confirm! Not one of the two commitment was honored!

"Got convinced into meeting with one of there consultants at 10:00 and is sitting no one showed up! Maybe not the best company for business!

And after posting a review of my experience about this company an employ or owner called me and start threaten me! And was harassed by this individual, called me More the 27 times 12mins!

Avoid this company!

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L
L
lesegom
pretoria, ZA
Jan 19, 2022 6:21 am EST

they are bullies, all about money, dont listen and insist to bill us for a service we have already and are paying for inhouse

Jasper consulting has dealt with us so wrong and dont care
been over a year and its affecting my business

L
L
L999
Pretoria, ZA
Nov 23, 2021 9:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

The worst company ever. Stay away.

After the worst service from them since late 2020 and the beginning of 2021 we were forced to cancel our hosting service with them from March 2021. They stopped hosting our web site and it was transferred to a new company. At the end of October they send invoices for hosting from March to October. No service what so ever was rendered in this time and our website was not hosted by them at all. Although they gave permission that the website can be transferred we needed now to supply an original letter of cancellation to make it viable. They keep on insisting on payment and kept on harassing us threatening to hand us over to ITC and blacklisting us... Stay away

Is Jasper Consultants Legit?

Jasper Consultants earns a trustworthiness rating of 93%

Highly recommended, but caution will not hurt.

Our conclusion: Jasper Consultants stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Jasper Consultants's reputation as a trustworthy leader in their field. Customers can rely on Jasper Consultants's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Jasper Consultants. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Jasper.co.za has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Jasper.co.za has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

ComplaintsBoard
C
2:10 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Jasper Consultants disgusting service

I was contacted by the above company for an interview. I was called 3 times to say I should come for a 2nd interview - I hadn't even gone for a 1st interview. Eventually the first interview was set up, which was 2 hours of testing/fillng in of forms. That same afternoon, I was called by the same lady that set up the interview to say they'd like to see me for a 2nd interview on Monday 27th October 2014 at 11:30. I was there promptly at 11:10, told the receptionist who was filling in that I was there, she said I should take a seat in the waiting are and someone would be with me shortly. I waited and waited and waited. Eventually I got up and asked what the problem was as it was 12:10 already. The receptionist - "Leandre" said she had no record of me coming for a 2nd interview. But, she would see if someone could do the interview. Came back with another lady saying unfortunately no one can see me and I would have to reschedule. I was not amused and openly told them not to bother as they are wasting my time. I left and as I got out of the door - the whole lot of reception as well as the lady that suggested we reschedule burst out laughing and made me the laughing stock of the company. I am not impressed with the way I was treated. Most unorganised company I have ever come across. They are unfriendly and definitely unprofessional.

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6:15 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We signed a contract with Jasper and found out they were charging us R1000.00 more than what we can get the website for and were not happy with the webpage. We then gave them 20 Days written notice to cancel as per CPA They have now removed the website and disabled our email address which we paid a once off fee for and refused to hand over the domain to our...

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Overview of Jasper Consultants complaint handling

Jasper Consultants reviews first appeared on Complaints Board on Jul 16, 2014. The latest review poor customer service! cancelled service request ignored month after month was posted on Oct 27, 2019. The latest complaint disgusting service was resolved on Oct 28, 2014. Jasper Consultants has an average consumer rating of 3 stars from 5 reviews. Jasper Consultants has resolved 2 complaints.
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  1. Jasper Consultants Contacts

  2. Jasper Consultants phone numbers
    +27 118 414 777
    +27 118 414 777
    Click up if you have successfully reached Jasper Consultants by calling +27 118 414 777 phone number 0 0 users reported that they have successfully reached Jasper Consultants by calling +27 118 414 777 phone number Click down if you have unsuccessfully reached Jasper Consultants by calling +27 118 414 777 phone number 0 0 users reported that they have UNsuccessfully reached Jasper Consultants by calling +27 118 414 777 phone number
    Boksburg
    +27 878 979 745
    +27 878 979 745
    Click up if you have successfully reached Jasper Consultants by calling +27 878 979 745 phone number 0 0 users reported that they have successfully reached Jasper Consultants by calling +27 878 979 745 phone number Click down if you have unsuccessfully reached Jasper Consultants by calling +27 878 979 745 phone number 0 0 users reported that they have UNsuccessfully reached Jasper Consultants by calling +27 878 979 745 phone number
    Mount Edgecombe
  3. Jasper Consultants emails
  4. Jasper Consultants address
    200 Dr., Vosloo Drive, Bartlett, Boksburg, South Africa
  5. Jasper Consultants social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Jasper Consultants Category
Jasper Consultants is ranked 62 among 158 companies in the Hosting and Web Design category

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