JetBlue Airways
Reviews and Complaints

I cancelled flights for me and wife from MCO to PSE 2/23/20 - PSE TO MCO to 3/1/2020, I earned Travel Bank Credits for $489.00 to use within 1 year. Today is 1/28/2021 (11 months later), I called the Jetblue Travel Bank, the lady confirmed my credits. She told me that account had EXPIRED 1/17/2021! I explained that we got sick and stayed home all that time to avoid Covid-19 so we could travel when the pandemic got better, the vaccines got here and we are not afraid to travel these days. That I wanted to travel in June/July 2021 if we could use the existing credits. She talked to A manager - the answer = NO. That my credits had expired on 1/17/2021! A corporation such as Jetblue is not refunding fares, even with credits that were promised for 1 year of confirming flights ahead! Confirmation Code yibkfp mco to pse! Just wonder why we should fly Jetblue again?

Reference: Flight # 1210.

Jacksonville to Boston.

Departure. 12/14/20 at 12.30 pm.

Dear Jet Blue,

I was on a flight from Jacksonville to Boston.

I had a router with me, which is a power tool that routs an area in hard material, such as wood or plastic.

I asked at the Jet Blue Desk on checking in, if I could put the router into the checked baggage for the cargo on the plane and the person there told me to save I believe it was $35 or so if I just carried it on with my personal luggage and it was also probably too late to check it in for the checked baggage on the plane.

I then asked them if it was allowed and they said there would be no problem with the TSA to bring it on board the airplane.

Anyway, there was quiet a line to get through the TSA. Nobody said anything to me until the router passed through the X-ray machine. They told me then I could not bring it on the airplane unless I brought it back to my car or give it to the person that dropped me off at the airport. Otherwise they would have to seize it.

Nobody dropped me off at the airport. The boarding time was right on for the flight, so I could not make it back to my car and be on the flight in time. So the TSA seized it. The router cost in total was $230 and this was how much my loss was here. The blame here lies squarely with the Jet Blue employee that told me it was ok to bring it on their airline.

I took the word of the Jet Blue Employee and it's because of the Jet Blue employee, I am out $230.

Do I need to report this matter to the following organizations, the Federal Aviation Authority, the Department of Transportation, the Aviation Consumer Protection Division and the Transportation Security Administration.

Also do I need to report the matter now to the Air Travel Consumer Report and the Airline Quality Rating. Also the Better Business Bureau, the Florida Attorney General and Facebook reviews and Yelp Reviews.

I await hearing from you.

Yours faithfully,

Justin Ryan.

I have taken 2 flights with Jet Blue: flight 303 from Tampa Fl to Providence RI in 12/14/2020 and Flt 741 Bos to Sarasota on 12/29/20. On both flights, I had issues with the Jet Blue employees taking Covid precautions seriously. On12/14/2020, one of the flight attendants by the name of Tommy, sat behind me in the terminal in a seat that was designated as blocked off for social distancing. I asked him if he would mind moving over one seat. I was shocked at his response. He started on a rant that he would only be one seat away from his current seat and that he also had a mask on. So, it shouldn't matter. He continued on by saying that he was going to be my flight attendant so he would be near me anyway. While I was surprised by his lack of respect for the social distancing policy, I was enraged with what happened next.

He began mocking me to his fellow flight attendants who were sitting with him. They all were laughing at his mocking and at my expense. I found this totally unacceptable behavior.

I brought this complaint to the attention of management twice and without resolution.

On 12/29/2020, a customer sitting next me kept their mask either down completely or refused to put it over their nose. He sat in 4D. I asked the flight attendants to request the customer put their mask up, 3 times. The attendants did make the requests but the customer continued to defy the attendants and the attendants did not bother to continue to ask for compliance. It appears Jet Blue does not really take the Covid safety precautions seriously. So how can a customer trust Jet Blue to do the right thing. I have videoed this situation for documentation. I would like to hear back from Jet Blue regarding this situation.

After being forced to cancel a flight on March 19, 2020 from Detroit to Boston due to covid, I was asked if I wished for a refund or to place my funds in their True Blue "Wallet" allowing me to use the funds for future flights. I was advised that I could use the funds to fly whenever I wanted. I have made 4 attempts to use the funds to take flights over the past 8 months. I am never able to get flights to go where I wish to go and have used other carriers. Each time I go online to book a flight, I get the posting on the screen, "No flights available to that location". I have even just typed in dummy locations off their website table to no avail. I called today, December 23, 2020 to have my funds returned as they have not given me the service this "Wallet" was supposed to, thus in nature, a breach of contract. After speaking with an agent, I was transferred to and spoke with a supervisor named Chris. She advised me that the wallet is "transferable" and that I can "just sell it to someone". I advised, "I am not an agent and don't feel that is appropriate".
I requested to be elevated in the system, however I was passed to another supervisor, Kiley. I was advised by her that since the wallet had greater than another year on it, that I could use it during that time period, and that "maybe more flights will be available". I advised that I was unable to see any flights going anywhere via their online system. Kiley advised she placed a flight in and she can see it, so I placed the exact same flight in and was not able to see it. She advised that she would not refund my money due to the fact it was not close to the end and all she would possibly do is extend the wallet. I advised that the problem is not that I don't want to use it, I can't due to their system or scheduling and that they are holding my funds and not flying me anywhere, when I want to go places. Per Kiley, they are told to advise they "can't refund the money". I requested that I be escalated to the manager as to discuss the situation. Kiley advised she would not do that and that she would not send me anywhere. I advised her that I would wait as long as necessary to speak with someone of higher authority. She refused and asked what I would do if she hung up. I advised that I would call back and we could go thru the entire process once again, and that I would write a letter and communicate with legal aspects if necessary. She did not hang up, but refused to elevate the call. The entire call lasted 1 hour 36 min and 18 seconds.
The issue is, I placed the funds in their system under the pretense that I can use them at my will to travel using their system. They have the obligation to allow me to fly when and where I want, provided they service that area, and are not fulfilling their end of the plan. This is a basic breach of contract if I can not fly due to their system. Or if they do not have flights to the locations they have in place. I am truly appalled and would never recommend their service to anyone.

It was a red eye flight. I was at the window sit and my neighbor was at the isle sit.
She was a very pleasant woman at her 40s. We started talking about flying back after exhausting working day and dying to sleep, so she offered to move to an empty row, so I can stretch my legs. She also mentioned that her husband is sitting in an empty row, but the flight attendants wouldn't let her sit next to him, she didn't explain why, but I realized that both flight attendants were very rude to everybody, especially to her. Then I saw her cushion slide down while she was trying to sleep, and she realized the sit was detached. The flight attendants wouldn't even listen to her when she mentioned that, and instead they called ground security and we had to wait until the security arrived. I heard the flight attendant's name: she wouldn't give her last name, but the first name was Juliana (Yuliana?).
I don't know what happened next, but I will never fly Jet Blue as I saw how they treat the passengers. I wish I could talk to the security, but they wouldn't even listen to me. Terrible, horrible experience.

To whom it May concern
My name is Juan Carlos Garcia Pérez and I want to inform you of some irregularities with my flight yesterday January 19, 2019 (Flight B6 8, Seat 9D Group E) from the city of Las Vegas - Fort Lauderdale - San Juan Puerto Rico, I arrived at terminal 3 from the city of Las Vegas around 8 pm and my flight had to leave at 10 .16 pm, I had already checked the flight from my house and paid for the luggage, I just needed the sticker to identify the luggage. At that time there was no one in the machines that could help us to carry out this process and although there were not many costumers, I had to wait for a third minute for a third person to perform the same, it seems that they do not work as a team! Later There was no space for my carry on, ( the other suitcase) that I carried and they placed it under the plane and incredibly they put a sticker to Fort Lauderdale [protected]), so that when I arrived at Fort Lauderdale I had to go to baggage claim, wait for the luggage and go back through the checkpoint, I had to run because I almost lost that same flight to San Juan (Flight B6 1653 - 9C Group E) I am a senior and I suffer from Arterial hypertension between stress for almost losing my flight, and practically I had to run, I took my flight San Juan with enough fatigue, and on the plane I explained to the flight attendant( that I was a man) if I could change for the seat behind me that the 3 empty ones were going and he told me Yes, but I had to pay 50 dollars extra, however of the 3 seats on the other side there was a person wearing a Spirit airlines uniform that was lying in the 3 seats, I imagine that he or his company paid for just one seat, I'm really quite upset about the work of JetBlue staff yesterday, I hope at least some compensation for all the inconvenience. I look forward to your response, Juan Carlos Garcia Pérez

I am writing you with a complaint about a flight that I purchased for my Fiance. He was to fly into San Juan Puerto Rico on 1/16/2020, but because of all the earthquakes that have been happening there, he felt it safer to not take the flight. I have tried to cancel this flight on 1/13/2020 and again on 1/14/2020. It was very upsetting to hear your Agent flat out say "well you will not be getting those monies back because we are still flying into San Juan". My fiance should not be penalized for putting his safety first when there's a natural disaster occurring at the destination! At this point, I would just like to have a refund of the ticket price and not have anything else to do with JetBlue. I don't wish to take this further, but I will if I have to.
Confirmation: UEMQMM
Flight #: 1334

Traveler info: Pastor Joseph P. Lewis
Airline: JETBLUE
Conf.#VDYNCS
Date of incident:1/2/19
Flight 927
Time of Incident approximately 15:00
My 79 year old Father(who is handicapped) landed at MCO and was treated poorly. The customers were herded by wheelchair to an area where they were left to wait. As time passed other handicapped travelers arrived. When transporters eventually showed up they assisted all of the caucasion travelers and left the brown customers who had been waiting the longest. My father was more concerned about a gentleman by the name of Mr. Scott who appeared to be very sick and was on an oxygen tank. He summoned a manager to help him. He described their interaction and was very upset about the incident. THe manager asked him to point out the employees that didn't help him which he found to be innapropriate and uncomfortable. The manager also made excuses for being understaffed. All these things are unnaceptable according to the ADA. I purchased my Father's ticket and setup his handicapped access in advance so I am very upset about this incident as well. I wanted to take a moment to share our experience and I expect to hear from MCO to rectify this matter. While I wait I want to make you aware that I have filled out the Americans with Disabilities Act Discrimination paperwork and I have forwarded it the Department of Justice to report your non-compliance. I hope to hear from you soon. My direct phone number is [protected]

My suitcase was damaged on December 26, JetBlue Flight #1833 from Boston to San Francisco at 10:12. Voluntarily put in luggage storage rather than overhead. Upon arrival at the hotel, I noticed the damage to the bottom of the luggage which includes two holes in the fabric. The fabric is coming away from the frame and is well beyond repair. This is a convenient piece of luggage because it is a roll-on backpack style which fits into the overhead plane section and is ideal for visits of short duration. My husband has a matching piece. It had many good years left in it. Please contact me at [protected]@yahoo.com or text [protected]. Thank you. Marie Lee

I traveled from Newark to Ft. Lauderdale on November 20. I packed this
of jewelry in my checked luggage, unfortunately. It was missing when I opened my suitcase. It was a gold chain necklace with flower like gold links spaced about 3 iI inches apart. My flight number was B62705 Sincerely, Jacquelyn M. Donnelley. There was a long costume jewelry pearl necklace in another packet in the same suitcase, which was not touched. There was another packet with 3 pairs of costume earrings. These earrings also were not touched. I would like to have the gold chain replaced, please. The gold chain was in a plastic snack bag.

I traveled on Jet Blue from Boston to San Francisco on 11/14/19 and home on 11/20/19. On both flights i had defective/ non operative screen service: nothing worked properly. I was unable to watch a movie without resetting it every few minutes. What are the odds of that?
I paid for extra space and was looking forward to pleasant flights both ways. It was very frustrating.
Im headed back on 1/1/20 and i hope this wont happen a third time.
I hope you-can compensate me in some way.

We had return flights reservations from Kingston Norman Manley airport October 14, 2019, checked in with our seat assignments (4) and boarding pass way ahead of the scheduled departure time 4:03 pm to arrive in NEW York JFK 9pm flight 1760.
When we arrived at the airport, the attendant refused to take our checked and payed for luggage. We called Jetblue and spoke to John twice through the 800 number who informed us that they are not taking the luggage because it was "not payed for". We had a confirmation number to this transaction which John states he could not locate. In the meantime, the attendants at the desk refuse to take our luggage.
We were forced to re book for 1am flight October 15. Upon checking in at 10pm, October 14, the payed baggage confirmation was located miraculously.
This caused us undue stress and inconvenience. We did not arrive home until 9:30 am October 15, 2019.
For a such a reputable company as Jetblue to demonstrate such relentless un professionalism and total disregard of the ground representatives we encountered to accept our luggage even though it was payed for, causing us undue stress and inconvenience we are requesting a full refund for all four (4) of our return flight.
We anticipate a speedy attention to this matter. My phone # [protected]

I am a mother of a child on the spectrum. My son flies back-and-forth from Long Beach to Las Vegas and has for the past four years. I have found most gate agents incredibly patient and wonderful throughout the years. Actually, I my background comes from an airline family with my father a pilot, my mother a flight attendant, and my sister currently a flight attendant. This is why I write this letter. I have encountered on several occasions a very hostile gate agent. His name is Cameron and I do not know his last name. Every time I see him at the gate, I hesitate and wish he wasn't working the shift. He is rude to customers, rolls his eyes and speaks with such anger. I have actually talked to a few other employees that have mentioned they do not like working with him. Something needs to be done about this gate agent. I will not put up with such tone of voice and temperament from an airline that I spent thousands of dollars on yearly.

Please see that something is done.

Thank you.

On 9/29/2019 I took a trip to Barbados. We (my wife and I) departed from Detroit to Boston and then had a connector flight from Boston to Barbados. While in Detroit, we were not handed our connector flight tickets from Boston to Barbados and went back to the counter to have that corrected. At that time, they also mentioned that they will correct our baggage tags so it will arrive with us. When we finally arrived in Barbados that Saturday afternoon, our baggage was not there. We were then told that our baggage did not make the flight from Boston (even though our layover was over 45 minutes) because it got to the plane late and they transferred it to FT Lauderdale and it would arrive in Barbados at 5 pm. They would have it transported to our hotel at that time. They would also call us and keep us updated. I missed their call around 3 pm which was about 30 minutes after we opened the report.

After waiting until around 8pm, we called back in and was told that they can see the luggage flew from Ft Lauderdale to Barbados, but it is likely that nobody was available at the airport because they get off work around 5pm. They should begin work around 3am on Sunday and they can check at that time and will likely get our luggage to us by 8am. Was also told to buy what is needed and they would reimburse the money.

The next morning I called back after not receiving a call from then around 7am. I was told that they are unsure where my luggage was and that there was no way to tell if it made the flight from Ft Lauderdale. They also could not call the airport directly and have anyone visually verify if my luggage was there. They also could not transfer me to a supervisor because none were available and was told again to buy what is needed and we would be reimbursed. They would also call us to update us and again but it appears that the luggage would not arrive until after 5pm from Ft Lauderdale.

So now after our first day there was spent sitting and waiting, we now had to spend our 2nd day there trying to find clothing and toiletries instead of doing activities we had planned for our 1st and 2nd day. This was compounded by the fact that most locations did not have clothing that would fit me. Besides finding a single shirt and underwear, I could only find a pair of sandals 2 sizes small and no swimming trunks or shorts would fit me. This is after the 1st main location the locals said to go to ended up being closed for remodeling.

We finally received our luggage that Sunday evening around 8pm but still nobody called us until the next day around 11am.

So to summarize, this entire experience was more than unacceptable. Not only did it take well over 24 hours to get our luggage, but we were constantly lied to about being updated as the only calls that I received were 30 minutes after I opened the report and 15 hours after I actually received my luggage. We were also lied too about where our luggage was. I would think that luggage is scanned before and after each destination. If you can not tell where the luggage is by the scans then you should not be lying to your customers about its whereabouts. I also find it ridiculous that your company(or any company for that matter) can not call its locations and actually speak to someone on site to check. Even more ridiculous is that no Supervisors were available to handle concerns when there was an issue.

I was on a 8:38 am flight number 2184 leaving out of Raleigh to Boston on 8-26-19. My claim number is [protected]. Upon arriving and claiming my luggage from the baggage claim area, I noticed my zipper was undone some. I didn't think nothing from it until I put the luggage in the trunk of my ride and I noticed the zipper was mostly unzipped. When I got home and tried to take the bag out of the trunk the luggage zipper was totally unraveled and upon closely inspection the zipper was broken. I had to carry the luggage with the help of three people into my home.

On 8/8/19, my flight from JFK to PBI was cancelled and was I was rebooked to fly the
next day from Newark to PBI. I was waiting on a line for more than 4hrs with 2 children, I had to buy food/water as this line moved very slowly. Then next day I took a cab to NJ which was was very inconvenient and expensive. I have always used Jeblue to fly from West Palm Beach to New york to visit family, I was very dissappointed in the way the mangers at JFK handled this cancellation. I understand that weather was to be blamed for the cancellation, but this does not excuse how poorly things were handled by the supervisors. I also missed a day of work due to this cancellation. I would appreciate compensation of $500. for loss of wages, food and cab fee.

Thank you,
Ketki
My email: [protected]@gmail.com

This is all about our bad experience with JetBlue airways during the journey from San Jose CA to New York (JFK). At 8 pm, on 8/18/2019, we (Sudip Singh Parmar and Sukhwinder Kaur Parmar) reached departure terminal 2 for our 10:54 pm flight no. 670 from San Jose CA to New York (JFK). The staff over there reported that "the flight has been canceled due to bad weather, and you can go through the direct flight from San Francisco to JFK." We requested the staff to arrange for us the taxi or conveyance to reach San Francisco airport. The staff refused to arrange for any taxi or transport to reach San Francisco and told us to arrange for a cab and pay from your pocket. Because I have to assume my duty on 8/19/2019, I planned to spend the taxi charges out of my pocket and requested the staff to prepare the flight documents from San Francisco to JFK. After 10 minutes I was told that no seat is available on the plane, and you can go to Boston only, and you have to wait there from 7 am to 12 pm for the JFK flight. I had no choice and consented to travel via Boston. We reached Boston at 6:10 am; and over there, we requested the JetBlue staff on one of the gate counters for earliest available flight to JFK. The staff told us that you could go earlier only if you pay $75:00 for each seat (total $150:00 for two passengers). So, we decided to wait for 12 pm flight at designated gate number 21. At 9 am, we were told to go to gate number 25 for the 12 pm JFK flight. We immediately moved our luggage to gate number 25. Later at gate number 25, we were told to go to gate number 12 for 12 pm JFK flight. We had to move our luggage again to gate number 12. The whole experience was tiring, full of uncertainty, and aggravated with the callous and unsympathetic attitude of the staff. Due to the physical exertion and inconvenience, I had to call in from my duty that caused me the loss of one-day personal leave (approximately $ 275) and approximately $ 200:00 pay differential. Please compensate with money and pay me back something to compensate for the undue inconvenience caused to us.

JetBlue,
Yesterday August 15, my Mother, 16 year old sister, and I were ending our wonderful trip to Charleston with the WORST experience we have ever had with an Airline. We showed up at the airport at around 6pm for flight #1674 knowing our flight was delayed more than a handful of times but at the desk Dave Roberts told us no matter what the flight is leaving by the 11pm rescheduled departure time. He gave us the full scenario and as long as we were able to leave by then we would be somewhat still okay since my Mother is suffering from stage 4 cancer and no longer has the energy to be staying up past 9pm. Also needing to be well rested for her next treatment the next day. She was willing to wait.
Dave told us we should take an Uber towards the tanger outlets and get dinner around there. While we were at dinner we kept seeing how you delayed the flight another handful of times within minutes of each other. We needed to be back for treatments /work and your company treated us like animals when we arrived back to the airport.
At this time a lady named Lucia didn't attempt to help us at all knowing our situation. At first she was acting as if we should still stick around like the flight would still leave, and at that point you delayed it further to 3:30am. She was willing to refund the tickets that cost only $70 each so we would have to pay $250each for the delta flights that left at 6am. There was nobody else waiting around and we could have been put on a flight first thing in the morning when we first showed up but no one let us know, by then it was full.
With no one behind us in line, Lucia was unwilling to call anybody and told us to call 800JETBLUE ourselves even though she was doing nothing at the time.
At this point I explained what my mother is going through and why we needed further help than a normal situation. She picked up the phone and talked to someone named "troy" and asked leading questions to pretty much get us away with still no proper solution found.
After hearing about the terrible solution of "we'll give you $70 each back and you can buy another flight" my mother stood up and yelled about how this is unacceptable. Mind you this is a tiny lady who doesn't even have the energy to move around at this point of the day. Lucia decided to call the Police! On a stage 4 cancer patient! I have seen you go above and beyond for situations not even close to this and all you offer us is $70 each!?
If Lucia and JetBlue actually cared about us and treated us right we wouldn't be in this situation.
Now my 16 year old sister is witnessing her brother and mother being talked to by 3 police officers. Once I explained what happened the police officers' faces dropped. In disbelief of the situation.
They couldn't do anything to help us but by no means could they get Lucia to pick up a phone and call anybody to help us, but all of a sudden we were offered a hotel stay and a connection flight of over 5 hours of travel time the next morning.
This experience is embarrassing for my family and I. We expect proper compensation for the stress you brought into the remaining time we have with our Mother.
Also I am missing important meetings at work this Friday August 16 that will result in a minimum financial loss of $1500 for myself personally since I was guaranteed our flight is leaving at 11 by Dave and I guaranteed my customers I would be available. I am also going to be losing my normal salary pay for the day because I have no extra days off allotted.

We don't travel much anymore because of our family situation but if we are not properly compensated for this nonsense I will use our media routes to let the world know how you treated our family in this time of need. I hope you and your families never have to deal with the situation my family is in, let alone this extra turmoil that could have been solved by your team.

I finished this draft on the first plane and you guys booked our connection 3/4 a mile away and have us 10 minutes to get there! You are absolutely ridiculous! My mother cannot move like this and I'm sitting on the plane now with her crying and your personal couldn't get her any water when I asked at the gate! This is absurd!

Contact me ASAP please
Vincent Samuel
[protected]
[protected]@gmail.com

On July 20th 2019, I was flying to Orlando with my 82 year old mom and my 19 year old daughter with jet blue on 8:45 pm flight. My mom needed a wheelchair due to her health status. From there, on check in, the staff member asked me to fit in my carry on to the slot which I did ; so it fitted and she approved it. I told her that there is only few clothes in it but it looks big. As we went to the next step, another jet blue staff member asked again. I replied to her. I just did and it was approved. So she took it to see for herself. Thus we reached to go through security, I was asked to go back to check it again. I told her that it was checked by two staff members. She replied that she wasn't there so she sent me to another spot to check again.in the mid time the plane is about to board at 8:05 pm. From my understanding, I was pushing around with no regards to my elderly mother. When we reached to the gate, as we approached to our seats which was 6 A, B, C; we find no room to place the 3 carry_ons. One of the crew members demanded that I should find a spot in the back or checked them. As she was trying to pull my burgundy carry_on from the slot, the handle partly pull out on one side. I told her that I didn't want to check in any luggage and that is the reason why I didn't bring big suitcases. Now my carry_on is defective, couldn't use the handle when I reached to Orlando. The handle is completely out when I pulled it out from over head bin.
I actually chat with someone regarding clamming my carry on and my complaint the next day when I reached to my destination. This is mismanagement and lock of respect. Finally she found a spot on row 20 and 30 to place my carry_ons. So basically we are sitting upfront in row 6 and our stuffs are way to the back of the plane. When we landed, we had to wait for the plane to empty out before we could retrieve our belongings. As we got off the plane, there was no wheelchair for my mom. Then we had to wait again 20 mins, finally one of the crew members decided to bring her upfront. As we proceeded forward, someone came with a wheelchair. This incident was unacceptable and unprofessional. There was no emphaty and everyone thought that there was no wrong in that. I believe that it could be addressed differently. Besides it was not the time for rudeness.
My concerns were the disrespect and the mistreatment of my family and also my defective carry'on. I can only claim the carry on but I still keep my dignity. Clearly, I was furious but I kept my coolness. I hope that you can address this complaint will appreciate your quickly response. I believe that our return jetting on July 28th will be a little pleasant than the depart.
Respectfully
Chantalle Jones

I have been a JetBlue customer since they opened back in 2000 . Unfortunately today will be my last flight with them as today I was kicked a flight with my wife and 2 kids . I was kicked off because the JetBlue employee was being racist against my wife and after the 4th attempt I went up and stated this was [censored]. Daniel there Manger came up to discuss the matter and was just as Racist
Instead of fixing the issue he pretty much said you white boy we don't stand for foul language like [censored] and we hold the right to remove any customer from our flights even though you are traveling with your wife and 2 kids we don't care because we are racist . I never in my life had such a horrible experience with any airline and I am a constant traveler for work. Today I will make it my business to make sure that as many people I can know that JetBlue employees and managers are completely Racist
It's very sad for me to write this as Racism is a huge issue in our world