Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Airlines and Air Travel JetBlue Airways I am complaining about the Jet Blue team @ Cheddi Jagan international Airport.
JetBlue Airways

JetBlue Airways review: I am complaining about the Jet Blue team @ Cheddi Jagan international Airport.

U
Author of the review
2:31 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My conformation #ijkthc-name usha balrup--my flight was boarded and because of mechanical issue we had to get off the aircraft. From the supervisor down to the staff has no proper training on how to handle situation like this. There was no empathy, it was as if they don't care for the company they work for or the passengers. Every passangers were treated differently some was given travel and hotel vouchers. I tried to speak to one repersentative, she blatantly ignored me and my husband. I will attach a picture of her. I also spoke to her supervisor who told me she will handle the situation because she saw how i was treated however she also did not provided any assistance to me or my husband. We were standed at the airport, our family was already gone and they live four (4) hours away from the airport. I grew up in the usa and i do not know the country. I had no where to go. Your team leave me and my husband sitting there in despair not knowing what to do. I video the entire scenario and i was going to post it on all social media but i thought about it and i decided not to because whatever transpired in guyana does not reflected the entire jetblue staff. I had flew several times with jetblue in the past and i never experience this behavior before so it would not be fair for me to hold the entire airline accountable.

I am a group director for a commerical bank and i was not only belittle but disrespected as well. I am writing this complaint so that you can provided your team the proper training to handle situation like this in a respectfully manner and show some empathy to the passengers.

I am a true blue member # [protected] and i also have a jet blue credit card.

Claimed loss: ALL MY FOOD THAT WAS BRING BACK GOT SPOIL-- I STAYED AT A HOTEL AND I SUBMITTED A REIMBURSEMENT FORM ONLINE.

Desired outcome: PLEASE REFUNDED ME MY HOTEL AND TRANSPORTATION COST, ALSO PLEASE EDUCATE YOUR TEAM IN GUYANA SA THE PROPER ETIQUETTE ON CUSTOMER SERVICE. MY CONTACT NUMBER IS [protected]--EMAIL ADDRESS-- [protected]@HOTMAIL.COM

Confidential Information Hidden: This section contains confidential information visible to verified JetBlue Airways representatives only. If you are affiliated with JetBlue Airways, please claim your business to access these details.

View 0 more photos
More
Send message
Copy link
Report
0 comments
Add a comment

More JetBlue Airways reviews & complaints

JetBlue Airways - allianz travel insurance 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
JetBlue Airways - swindler's organization 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
JetBlue Airways - jetblue hates business travellers 4
JetBlue Airways - $295 ticket costs $100 to cancel 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
JetBlue Airways - want my cancellation fee refunded 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
JetBlue Airways - flight 787 on 5/26/17
JetBlue Airways - jetblue vacations
JetBlue Airways - seats and video screens
JetBlue Airways - Confirmation #: XKQNJL
JetBlue Airways - air flight cancelled.
View all JetBlue Airways reviews and complaints

  1. JetBlue Airways Contacts

  2. JetBlue Airways phone numbers
    +1 (800) 538-2583
    +1 (800) 538-2583
    Click up if you have successfully reached JetBlue Airways by calling +1 (800) 538-2583 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling +1 (800) 538-2583 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling +1 (800) 538-2583 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling +1 (800) 538-2583 phone number
    United States
    +1 (877) 596-2413
    +1 (877) 596-2413
    Click up if you have successfully reached JetBlue Airways by calling +1 (877) 596-2413 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling +1 (877) 596-2413 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling +1 (877) 596-2413 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling +1 (877) 596-2413 phone number
    Barbados
    +1 (800) 915-6761
    +1 (800) 915-6761
    Click up if you have successfully reached JetBlue Airways by calling +1 (800) 915-6761 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling +1 (800) 915-6761 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling +1 (800) 915-6761 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling +1 (800) 915-6761 phone number
    Colombia
    1800 538 258
    1800 538 258
    Click up if you have successfully reached JetBlue Airways by calling 1800 538 258 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling 1800 538 258 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling 1800 538 258 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling 1800 538 258 phone number
    Ecuador
    1800 657 427
    1800 657 427
    Click up if you have successfully reached JetBlue Airways by calling 1800 657 427 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling 1800 657 427 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling 1800 657 427 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling 1800 657 427 phone number
    Ireland
    +1 (800) 861-3372
    +1 (800) 861-3372
    Click up if you have successfully reached JetBlue Airways by calling +1 (800) 861-3372 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling +1 (800) 861-3372 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling +1 (800) 861-3372 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling +1 (800) 861-3372 phone number
    Mexico
    +1 (801) 449-2525
    +1 (801) 449-2525
    Click up if you have successfully reached JetBlue Airways by calling +1 (801) 449-2525 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling +1 (801) 449-2525 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling +1 (801) 449-2525 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling +1 (801) 449-2525 phone number
    International
    +297 588 5388
    +297 588 5388
    Click up if you have successfully reached JetBlue Airways by calling +297 588 5388 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling +297 588 5388 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling +297 588 5388 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling +297 588 5388 phone number
    Aruba
    +506 800 012 1666
    +506 800 012 1666
    Click up if you have successfully reached JetBlue Airways by calling +506 800 012 1666 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling +506 800 012 1666 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling +506 800 012 1666 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling +506 800 012 1666 phone number
    Costa Rica
    +53 80 052 583
    +53 80 052 583
    Click up if you have successfully reached JetBlue Airways by calling +53 80 052 583 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling +53 80 052 583 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling +53 80 052 583 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling +53 80 052 583 phone number
    Cuba
    +809 200 9898
    +809 200 9898
    Click up if you have successfully reached JetBlue Airways by calling +809 200 9898 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling +809 200 9898 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling +809 200 9898 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling +809 200 9898 phone number
    Dominican Republic
    +49 800 664 8288
    +49 800 664 8288
    Click up if you have successfully reached JetBlue Airways by calling +49 800 664 8288 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling +49 800 664 8288 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling +49 800 664 8288 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling +49 800 664 8288 phone number
    Germany
    +509 22 292 583
    +509 22 292 583
    Click up if you have successfully reached JetBlue Airways by calling +509 22 292 583 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling +509 22 292 583 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling +509 22 292 583 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling +509 22 292 583 phone number
    Haiti
    +51 80 051 061
    +51 80 051 061
    Click up if you have successfully reached JetBlue Airways by calling +51 80 051 061 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling +51 80 051 061 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling +51 80 051 061 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling +51 80 051 061 phone number
    Peru
    +1 (800) 538-2583
    +1 (800) 538-2583
    Click up if you have successfully reached JetBlue Airways by calling +1 (800) 538-2583 phone number 0 0 users reported that they have successfully reached JetBlue Airways by calling +1 (800) 538-2583 phone number Click down if you have unsuccessfully reached JetBlue Airways by calling +1 (800) 538-2583 phone number 0 0 users reported that they have UNsuccessfully reached JetBlue Airways by calling +1 (800) 538-2583 phone number
    Customer Service
    More phone numbers
  3. JetBlue Airways emails
  4. JetBlue Airways address
    2701 Queens Plz N Ste 1, Long Island City, New York, 11101-4021, United States
  5. JetBlue Airways social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
JetBlue Airways Category
JetBlue Airways is ranked 17 among 221 companies in the Airlines and Air Travel category
#15 AirAsia AirAsia #16 Singapore Airlines Singapore Airlines #17 JetBlue Airways JetBlue Airways #18 Iberia Airlines Iberia Airlines #19 Qantas Airways Qantas Airways
JetBlue Airways Alternatives
Holiday Mood 12 reviews Saviance Technologies 3 reviews JustFly 340 reviews Virgin Atlantic Airways 51 reviews Sheraton Addis 1 review