J.ING
Reviews and Complaints

I stumbled upon J.ING's website, jingus.com, and I gotta say, I'm impressed. The design is on point, and I can find anything I need - even underwear! The prices are super affordable, but don't let that fool you - the quality is actually pretty good.

I ordered a few pieces and was pleasantly surprised by how well they fit and how comfortable they were. I've had some bad experiences with online shopping in the past, but J.ING definitely exceeded my expectations.

One thing I will say is that the shipping took a little longer than I expected, but that's not really a big deal. I'm just impatient, haha. Overall, I'm really happy with my experience shopping at J.ING and I'll definitely be back for more.

So, I stumbled upon Jing's website (jingus.com) and decided to give it a try. I was pleasantly surprised by the variety of clothing options they had, from casual to formal wear. I ended up ordering a couple of dresses and a top.

The shipping was pretty fast, it took about a week to arrive. The packaging was nice and everything was neatly folded. I was a bit worried about the sizing, but the size chart on the website was accurate and the clothes fit me perfectly.

The quality of the clothing was impressive, especially for the price. The dresses were made of a nice, thick material and the stitching was well done. The top was also well made and had a unique design.

I did have to return one of the dresses because it didn't fit me quite right, but the return process was easy and hassle-free. I just had to fill out a form online and send the dress back. I received a refund within a few days.

Overall, I had a great experience shopping at Jing. The clothes were stylish, affordable, and good quality. I would definitely recommend giving them a try if you're looking for some new pieces to add to your wardrobe.

I gotta say, I've been shopping on J.ING's website (jingus.com) for a while now and I'm pretty impressed. The site is easy to navigate and find what you're looking for, which is a big plus for me. I've ordered a few things from them over the past few months and I gotta say, the quality is pretty good for the price. I mean, it's not designer level or anything, but it's definitely worth the money.

The delivery is okay, nothing to write home about. It's not super fast, but it's not painfully slow either. I've had a couple of items take a little longer than expected, but that's to be expected with online shopping sometimes. Overall, I'm pretty satisfied with the delivery process.

But what really sets J.ING apart for me is their customer service. Every time I've had to reach out to them, they've been warm-hearted and helpful. They really seem to care about their customers and making sure they're happy with their purchases. It's a nice touch that you don't always see with online retailers.

All in all, I'd definitely recommend giving J.ING a try if you're in the market for some affordable, trendy clothes. The website is easy to use, the quality is good for the price, and the customer service is top-notch.

I gotta say, J.ING is one of my go-to online shops for clothes. Every time I check out their website, there's always something new and fresh to choose from. I'm a big fan of their crop tops - they're just so cute and stylish! And let's not forget about the 90s and 2000s vibes that are all over their site. It's like a blast from the past, but with a modern twist.

But let me tell you about the floral vintage shirt I got from J.ING. It's seriously one of my favorite pieces in my wardrobe right now. The material is so soft and comfortable, and the fit is just perfect. I love how it looks on me - it's feminine and chic, but still has that vintage feel that I adore. I've worn it a few times already and have gotten so many compliments on it.

Overall, I think J.ING is a great place to shop for trendy and stylish clothes. They have a wide variety of options to choose from, and their prices are pretty reasonable too. I've had a great experience shopping with them so far, and I'll definitely be back for more!

So, I recently bought a dress from J-Ing, and let me tell you, it was not a great experience. I decided to go with their most popular dress, the pink puffy one, and I thought that a size S would be perfect for my hourglass figure. I was wrong. The dress looked nothing like the one in their photos. The material was different, and the color was way more saturated than what I saw online. It was a complete disappointment.

I was really hoping that the dress would look good on me, but it just didn't. It felt cheap and poorly made. I couldn't believe that I had spent over $100 on it, and then had to pay an additional $15 for return shipping. The whole process was a mess, and it left me feeling underwhelmed.

The website itself has some really beautiful clothes, but the issues with sizing and color, as well as the expensive shipping costs, make me hesitant to purchase from them again. It's just not worth the hassle and disappointment. I ended up returning the dress, and I don't think I'll be shopping with J-Ing again anytime soon.

Hello,

Didn’t have any answer about my order

00394850. It doesn’t even show it was sent. That’s very disappointing, because I have no answer. Can you guys please let me know what's going on? Or at least give my money back. My order was made on Jun 22. I have tried to reach the customer service a couple of times but their email keeps blocking my messages.

I made a $154.58 purchase ( auto paid through PayPal) for 7 clothing items from J.ING on February 23 2023.

Today it's August 16th and I still have not recieved my items. I sent an email inquiry about the clothes in April 2023 and they asked me if I'd like to exchange all the clothes in my order for something else, and I said no, I ordered these items as they are what I want.

The order still says "active" and "awaiting shipment" on the website.

I attempted to send another email today, in mid-August and it appears the customer service people BLOCKED my email!

I gave these people my money already and they blocked me?!

So I growled silently for some time and then thought maybe I'm not blocked. I should test it by sending the same customer service email my issue again using my preteen son's email. And voila, that went through. Now let's see if I get ANY response or if they block my son's email. If that happens I still have my daughter's email, my husband's email ... etc.

So this company that took my money and owes me items really did block me!

It's been SIX MONTHS since I ordered my clothes! This is ridiculous.

On another note I had ordered from them in the past and the clothes came fast, but on the last order before this one, they had sent the wrong sizes. When I complained to them at that time they said they don't do full refunds and they don't have the sizes I ordered but asked if I'd accept a "green refund" which meant I kept the too large clothes and they refunded me 40% back.

This company is ridiculous. And they have my money for no goods or services delivered to me.

I placed an order almost a year ago (end of October 2022) for a coat. I was told that shipping was delayed so I anticipated a longer time for the item to ship. However, I never received the coat nor did I receive any shipping update.

Now, I’ve emailed Jing 3 times for a refund, and each time I’m offered to have the item exchanged for something else. When I reply that I don’t want to exchange and simply want a refund, the customer care rep ghosts me. This fourth time I’ve attempted to email again, I find out that their customer care email has blocked my email from sending any new messages.

On June 24th I placed an order with this company. Well over a month later and I have not received any updates on my order nor can I contact anyone at customer service.

My emails bounce back to me with failure notice. Their customer service phone number has a busy tone. All of my direct messages to their social media accounts have gone unread. It's like talking to a brick wall at this point.

I placed an order a week ago, that costed a couple hundred dollars. Normally in the past when I ordered with J.ing my order would ship within a couple days. However, J.ing took my money but the order status had remained the same “awaiting shipment” and when I send emails to customer service about my order inquiries, my email doesn’t go through because it was blocked. It looks like the customer service email has been deactivated so now there’s no way for anyone to ask for refunds or inquire about their order. I want a refund

Today is June 16th 2023, and I placed an order with J.ING on March 9th. Since then, I have not received any shipping information, despite being billed over $100 at the time of my order including hidden international transaction fees that J.ING does not make you aware about. Despite reaching out to customer service over email several times, I have not gotten a status on my order. I would get back vague emails stating that “we will provide shipping information as soon as the items ship”. About a month ago I emailed customer service asking for a full refund to which I got no reply. Earlier this week I tried to email customer service several times but my email would bounce back notifying me that J.ING had blocked me over email. Without another way to reach them I have no idea what to do, especially because I will be moving apartments so there is no way I will ever get my order if they even ship it at all.

I purchased a dress from this business back in September when the order arrived it was damaged. I sent emails to this business for several weeks before getting a response. The response stated if the dress to small they will give me a discount. I explained in the email the dress was damaged they then offer me to keep the dress and get a store credit, I told them no I want a return label to send back and a refund for the merchandise. The customer service rep responded 2weeks later asking me to return the dress and I pay for the return on the damage merchandise I again said no i need a return label that was 3 weeks ago no response yet. I have been dealing with this poor-quality customer service since September I am looking for a resolution from the *** this is ridiculous, I will never buy this company ever again.

Placed an order with JING on 12/31/2022 and have received no update on the shipping status. Emailed CS on 1/27/23 and 1/31/23 and just got a canned generic response of Thanks for your order.Due to the high popularity of this product, we've received a large number of orders, so your shipment may take longer than usual.Please wait patiently, and we will ship for you as soon as possible!I replied saying this wasnt a good solution and that they advertise a *** day processing and shipping time. Its been TWO MONTHS. None of the products I ordered were on backorder or presale either. They didnt reply to that either, and I emailed today asking for a full refund and to cancel the pending order. I dont want store credit. Yes, the items are cute but these are shady business practices. Also I think offering solely gift cards as a *** is very illegal lol

I purchased clothing items on September 18, 2022, order #***. I have tried contacting the company via multiple avenues. Email and calling provided no response, while *** Messenger was successful. After coordinating with the representative they offered a green return which I was not interested in as the items were too small. We decided that I return the items to their warehouse (in which I paid), the representative confirmed the item on November 9th (when tracking indicated that it was received on October 13th). I provided an email address for Paypal return in which the representative committed to a processing time of *** business days. Each time I had followed up after the 10 business days I was told that my refund is prioritized. They stopped responding to my inquiries on December 16th. I have reached out to them 4 times since then with zero response.

Its my first time ordering from JING (order #***), and I placed the order on 1/23/23 - spent $200+. None of the items were marked as pre-order, so I was expecting the items to ship fairly quickly/within a decent amount of time. After waiting several weeks, I sent them an email (2/1/23) and got no response. I messaged them on Instagram (2/6/23) and got automated messages saying orders are processed within *** business days, excluding weekends, but its already past the timeframe, and the order is still marked as awaiting shipment. If you go on their Instagram, their most recent post has 600+ comments of people complaining about their orders (some from November 2022!), and JING responds with the same automated messages. Its highly unethical business practice for all customers payments to go through but not even have the items ship. Give a proper response to this matter.

On 9/16/22, company sent an email informing me that they have received my return items of RMA #VVFZ4B for order *** and will refund to original payment method (my credit card) for the amount of $142.42 within 18 business days. Since then, I followed up with customer service. They responded on 10/15/22 that they can't refund to original pay method and requested me to open up a Paypal account and if there is an issue wih the Paypal account, then they won't refund me again. The company reneged on their refund policy, so I refused to do that and insisted that I would like to get a refund back to my credit card. Since then, I still have not received my refund for the items I returned. It's been over 3 months now, and company does not respond to my emails anymore. I'm not sure why they can't refund back to credit card this time. This business should no longer operate if they are scamming consumers.

On 2/1/2023 I ordered a dress off of this website for $47.98 - Order #***. I reached out to customer service as I have not heard anything regarding my order. I found several other claims online of customers who have also not received any contact from the business, or their orders. No contact has been made about an update on my order by the business.Per their website: HOW CAN I TRACK MY ORDER AFTER THE INVOICE IS RECEIVED?When you place an order with J.ING, your order is processed and shipped within 5-7 BUSINESS DAYS, weekends are exceptional. Youll receive an email of your confirmed order with a tracking number located on it. You may access your tracking information by simply clicking on the tracking number in your email. This tracking information is the most current up-to-date information on your shipment. If the tracking number is not updating within a week, please contact *** for further assistant.It has now been 10 business days, with no contact.

I placed an order w/*** on 8/8/22 (order No. ***). I had to send several emails back and forth to get "approved" to return my items. I requested to return all but one shirt that I received. I received an email notification on 9/12/22 that my return request was approved (RMA #***). I received email notice on 9/16/22 that my returned items were received. I elected to have the refund to my original payment method, so the 9/16 email stated that the return would be processed within 18 business days and that an email would be sent once the refund process is completed. I should have received this refund by October 11, 2022 at the latest. I sent several follow up emails to check on the status and to see when I could expect the refund on 10/5/22, 10/11/22, 10/13/22, 10/18/22). None of these emails have been responded to. *** has essentially stolen from me because I am out $100.00+ and have no merchandise to show for it. I am requesting that the money I'm owed be paid back to me considering they've confirmed that they have received my items.

I made a purchase from this company on September 15,2022 and received it on October 5,2022. I reached out that same day to return my order and they responded the next day with the information they needed. On October 10 they told me I would have to pay to ship it back and gave me the address to ship it to. I did that, and shipped it out on October 11. On October 14 I got a notification from *** saying that the address I was told to send it to was vacant or that the business was no longer operating there. I emailed J.ING immediately to ask what the problem was, and to potentially re-route the package before *** sent it back to me. The company did not respond to my email. I emailed the company again on October 17 once the package was back in my possession (return to sender) and asked for a refund for the shipping I already paid since they told me the wrong address and for the correct address. It is now October 23, and they have yet to respond. They have not sent me the correct address to ship my return to and so I still haven't received a refund for my order.

This business has been scamming people out of money & not refunding them. If you check their Instagram pages to their website, complaints have been filed over & over to no avail. I have purchased two items from them - they used to be a reputable company, but now I think they have too many orders that they have so much backlog they're unable to complete them all, yet they continue launching new items daily. They've owed my items for a couple weeks now & an item I ordered last year has still not shipped even though they said it was "preorder" & never responds to emails. I sadly purchased with ***, so couldn't dispute the cost - but that means they stole money from me. I honestly think they should be put in jail for fraud & this is practically theft. Please hear our complaints and help us, as it is highly unfair that this business is still intact after stealing so much money from so many people. I contacted them & each time I finally got ahold of someone on *** they would disappear after saying there's no such order when I have *** website listed on the itemized order.

I purchased some items from this business online on September 30th 2022. I paid for expedited shipping which was about $30 or so. The expedited shipping said it would take 5-7 business day. It is now October 14th and the status of my items says "awaiting shipment". I reached out to the business email on October 12th and October 14th 2022 regarding this issue. And they have not responded. I have not received any tracking information regarding my items bought. I paid $142.78 total. When I purchased the items, they all said they were returnable items. Now when I look on my order, it says "final sale: no returns or exchanges". That is a SCAM and false advertisement of the products. I would just like a full refund at this point. I have had no help from the business and am ready to call my bank to report fraud. I have looked at reviews about this business online recently and all of the customers are saying the exact same thing is happening to them currently. The business has not tried to resolve the problem. I tried calling them and it goes straight to their voicemail. My order # they gave me is

I purchased clothing items on October 31st, order #*** shipping# ***. They were supposed to send me a credit refund for a top that I paid for but I never received the top In shipping. (see email) I received the other items a month later, but even according to site measurements they were too small. I have tried contacting the company via email 5 times via email ***, with no response. According to other customer reviews the company is *unresponsive to returnsor offers 40% money back for a "green return" instead of the full refund. That is not what's in their return policy online. My items are in unused condition, tags attached, and it is in the return window. I would appreciate a response and to get a shipping label and return confirmation because according to reviews on *** - people never get their money back. Returns are supposed to be free, but the site has no option except to email about a return or to send your items back to the company on your own dime and I can't guarantee that they will receive the items and return my money once they are in possession.

Bought a dress online (www.jingus.com) in a company called J.Ing on January 11th, 2023. I paid my purchase with a Master Card. On the same, I received an email back from the company saying that my order was confirmed. They added "we are getting your order ready to be dispatched. They also said that once the package ships, I will receive a shipping confirmation email with my tracking number.. I waited for a while, nothing came. I then contacted their customer care service on Jan. 16, 2023, 10:33 p.m. JING *** Team 3 ***)

I placed an order J.ing Clothing *** on 10/15. The order didn't ship until 10/30. I reached out about the long waiting time and was emailed back saying it was on the way.I finally got my items several weeks later on 11/11. The quality was poor. I set up a return request on 11/21. They asked if I was willing to keep the items a received partial store credit. I told them I wasn't interested and would rather return the items for a full refund. When I was emailed back they informed me I would have to cover all shipping costs in that case and provide tracking information when the package was sent.I did exactly this and paid for the items to be shipped to a *** in CA as told and added the tracking information to the link they provided.I didn't hear anything for several weeks, I checked the tracking information and it showed that all the items were successfully delivered on 12/7. I emailed on 12/15 checking in about my return. The reply I received that that I had already got all my items on 11/11 and hoped I enjoyed everything. I have sent 5 emails since explaining that I RETURNED all the items and am waiting on my refund. I haven't gotten a single reply.There is no phone number listed on the website for me to call. The only point of contact they have is email.

I want a return for my order ***. I want to return 3 items. 1. Ivory ruffle trim bowknot decor blouse - defective 2. Marley grey beehive sweater - too big & poor quality 3. Sea shell collared tie neck ruffled satin blouse - don't like the look & poor quality I reached out to customer service team on 11/04/2022 to request a return, but they always refused to provide a shipping label. According to their return policy on their official website, "Return shipping fee will be waived if you choose store credit refund". My payment method is thru gift card, so I will definitely take store credit refund. But the customer care team kept insisting they do not provide any return label and I will be paying for shipping fee no matter what. They kept offering something called "green return" which I get back 40%-90% of the full price back, but I repeated myself several times that I do NOT want any kind of "green return" because I am not paying a cent for defective items. I also tried to reach out to them thru phone call, ***, and ***, but I never get any reply or call back. I have attached the full email conversation. They are not even reading previous conversation when replying to my email. Please help me with this return. And I need an apology from the customer service team on their terrible customer service and neglect of my words.