Jonathan Neil & Associates’s earns a 3.7-star rating from 24 reviews, showing that the majority of clients are satisfied with debt collection services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
My son got a debt collection letter and the guy in charge, Mr
My son got a debt collection letter and the guy in charge, Mr. TODD DAVIS, was super rude, sounded racist, and didn't wanna answer any questions. He was all like, "This is what you owe, end of story." So rude! Where can I report this dude?
SCAMMERS
SCAMMERS. Dont fall for this. This company fishes for information about accidents that've been settled and closed... and contact people involved to scare them into stealing money from them. They'll sound rude and aggressive to make you believe it too. DO NOT FALL FOR THIS. You get a letter from them, shred it without giving it a thought. You're welcome.
I got a letter in the mail about something that happened
I got a letter in the mail about something that happened. I called and made a deal with someone over the phone. The day came and it was on a Sunday. I started a new job, but not at the original time I was supposed to start. I called back the next day after I was supposed to pay for the deal and asked if I could have 4 more days to make the payment. They said no and that they would suspend my license or registration. They don't have any heart or compassion for people's situations. Things happen in life that we can't control. I don't think asking for 4 more days is too much.
I got in an accident like 10 months ago
I got in an accident like 10 months ago. Just got a letter from this fake company saying I gotta call 'em or my license will get suspended. They gave me like 7 days to call. So I called 'em up and this dude named Montgomery was super rude. They tryna collect a debt that was already sorted out by both insurance companies. The insurance claims been closed for months, man! So why this fake company called *** Neil & Associates want my insurance info? These people tryna steal money, man. They scammers... They ain't even a legit company backed by the ComplaintsBoard.com and they say they been around for 38 years? Yeah, right!
This company, Jonathan Neil & Associates, Inc
This company, Jonathan Neil & Associates, Inc., is an absolute fraud. I had an accident last year while driving a company vehicle, and it was fully covered by my employer. The incident had nothing to do with me personally, as I was simply carrying out my duties for my multi-billion dollar employer. However, I received a letter from a person named Carlos, who works for this company, and when I called him, he became aggressive and accused me of being a fugitive. He even went as far as claiming that I committed a hit and run, despite the fact that I had stopped for an hour and waited for the police to arrive. During that time, I exchanged all necessary information with the other driver involved. It seems that the other driver is desperate for money and seeking handouts, and unfortunately, she found support from this dishonest company that lied to me and accused me of things that never actually occurred. Carlos is a disappointment to his family, and he clearly has serious mental and anger issues to falsely accuse a stranger over the phone of a hit and run, when I was actually stopped for a full hour with police involvement, all for a minor damage worth only $100-$200.
I got into a accident in my friend's car and her insurance wouldn't cover it
I got into a accident in my friend's car and her insurance wouldn't cover it. We got a letter in the mail saying we had to pay over 2000. I made arrangements to pay, but I missed a month and fell behind. Last month, I made a double payment, so I only have one more double payment left to catch up. It's Christmas season and I'm low on cash this month, so I called and asked if I could pay 120 this month and the double payment next month instead. He argued with me and talked to me like I was a child. In the end, he said he couldn't accept my 120 payment. They won't take any payment unless it's the double payment. I think this is unfair. They're threatening to suspend my friend's license and registration. I'm really worried about this. They won't cooperate with me.
Callin an harassin bout an accident that my vehicle was not involved in
Callin an harassin bout an accident that my vehicle was not involved in. Carlos *** has called multiple times in a row, rudely sayin that I was involved in a hit and run. They have threatened to have my driver's license suspended over an accident that the vehicle (grey van) match the description of my vehicle (black hatchback). I obtained a copy of the police report and the description of the vehicle does not even match the license plate recorded. Also spoke with a detective with the police department that had jurisdiction and have been resolved of any wrongdoing, due to conflicting and incorrect information on the report.
I have sent a letter contestin the collections to *** Neil & Associates, they have failed to provide information requested as per the Fair Debt Collection Practices Act.
They have bought a debt and are tryin to collect from a party that is not involved in the loss in any manner.
A report has been filed with the Texas Attorney Generals Office for harassment.
First and foremost, I am shocked to receive a letter addressed as GENTLEMAN: 1
First and foremost, I am shocked to receive a letter addressed as GENTLEMAN:
1. I am a WOMAN.
2. This ain't proper etiquette or business professional to address a letter as GENTLEMAN.
3. This seems like intentional discrimination assuming gender and I'll report it to the state's Attorney General's office.
4. The ONLY debt I owe to CSAA is $39.90 according to the AAA representative. I canceled my policy months ago, but AAA didn't do their due diligence due to technical issues. I provided proof and evidence, so I only have to pay a portion for coverage not covered ($39.90). Yet, I still get a Balanced owed of $377.48, which I clearly don't owe for principal/damages. I did my part and contacted AAA, and the issue got fixed, but I'm still getting penalized for the reporting agencies' technical error. I don't know who this company is hiring, but please give them training on proper business etiquette for writing and addressing these letters.
Jonathan Neil & Associates Complaints 16
Received a scam letter to pay for an accident that never occurred
Received a scam letter to pay for an accident that never occurred. Total scam! I received a letter stating i must pay *** in 7 day or my license will be suspended & removal of my license plate registration for an accident that never occurred. This is a total scam! I have not been in any accidents. File : LEG XXXXXXXXXX Claim: XXXXXXXXXXXXXXXX DOL: *** Re: *** Damages *** Contact: *** Phone: Ext
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a debt collection claim letter from Jonathan Neil & Associates, Inc. claiming payment of debt that is totally false and completely fraudulent. No information provided on who or what it is for, besides the "Current Creditor" company name "Dependable Companies Inc". "Immediate collection" is the only time frame. I have no idea what it is and will not respond to the letter.
Received two letters, with the creditor listed as 'Mutual of Enumclaw' with no other information. Amount required has increased since the previous letter. I have never done business with either JNA or Mutual of Enumclaw. Name is misspelled on the form letter. Person responsible is listed as "
This company sent me a 7 day notice for a accident i was not involved in in anyway and they are trying to collect $***
This company sent me a 7 day notice for a accident i was not involved in in anyway and they are trying to collect $***. I keep calling them and they haven't called me back earlier today I saw a guy taking pictures of my house and have a feeling it is from them they are trying to collect a debt from me when I have nothing to do with this and they won't talk to me in anyway. They say on the paper that they will get my license and registration taken away this is nit right.
The complaint has been investigated and resolved to the customer’s satisfaction.
I got a letter in the mail from Jonathan Neil and associates stating I owe *** $***, for a wreck I was never in.
A certain firm and associates keeps sending threatening letters and calls us 4 to 5 times a day
The firm keeps sending threatening letters and calls us constantly 4 to 5 times a day claiming our company owes money to a place we've confirmed we owe nothing to. I'm unsure how this firm acquired the information, possibly illegally, because our business partner stated they never shared our details and doesn't recognize this firm. This harassment must stop, or we will seek legal action. The firm in question are scammers and they need to be shut down.
The complaint has been investigated and resolved to the customer’s satisfaction.
I received this letter seeking my car information for a wreck i have no idea what there talking about any accident i had my insurance company took care of this letter looks like a scam an i want no parts of it .i will be reaching out to my insurance company to find out if the two people i had a accident with have the inssurance company listted on this pag3
Is Jonathan Neil & Associates Legit?
Jonathan Neil & Associates earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Jonathan Neil & Associates resolved 100% of 16 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Jonathan Neil & Associates has registered the domain name for jnacollect.com for more than one year, which may indicate stability and longevity.
Jnacollect.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Jnacollect.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Jnacollect.com you are considering visiting, which is associated with Jonathan Neil & Associates, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Jnacollect.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Jonathan Neil & Associates.
However ComplaintsBoard has detected that:
- Jnacollect.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The jnacollect.com may offer a niche product or service that is only of interest to a smaller audience.
- Jonathan Neil & Associates protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Received two threatening letters from this place to collect against a claim against me regarding a car accident and my insurer ***
Received two threatening letters from this place to collect against a claim against me regarding a car accident and my insurer ***. Also threatened to suspend my driver's license and removal of my license plate registration. Not to mention this vehicle is no longer non-existent. Firstly, I had insurance during my accident. Secondly, this claim was closed by *** and they and I have proof of it. And thirdly if you don't stop harassing me, I will threaten to sue you for harassment, defamation, retaliation, nuisance, false claims, and violation of federal laws.
The complaint has been investigated and resolved to the customer’s satisfaction.
On Monday, October 25, I received in the mail, via USPS, a letter stating I had been in an accident on August 17 and is threatening
On Monday, October 25, I received in the mail, via USPS, a letter stating I had been in an accident on August 17 and is threatening to have my driver's license revoked if I did not provide proof of auto insurance. The issue is, I was not in a car accident. I contacted the company via email asking them to provide details of said "accident" and have not received a response. From what I have seen on the ComplaintsBoard.com website and other websites, this company is running a scam. I have asked them to desist from any further contact. Next steps will involve California Attorney General's office.
The complaint has been investigated and resolved to the customer’s satisfaction.
I been receiving numerous of letters threatening me to revoke my license and file a police report on me
I been receiving numerous of letters threatening me to revoke my license and file a police report on me. I keep explaining to whoever these people are that I no longer owned the vehicle at the time of the allege car accident nor was aware that the car was still registered in my name. I also didn't know the vehicle was in a motor vehicle accident until I start getting these letters. This is highly unacceptable to keep harassing me on something that I wasn't at fault. This is giving me lots of stress and anxiety. These people should be ashamed of themselves to used scare tactics by threatening to issue a warrant for my arrest and take my license away. Please leave me alone.
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam and fraudulent allegations, This company sent me a fraudulent demand letter over an accident that was already closed by my insurance
Scam and fraudulent allegations, This company sent me a fraudulent demand letter over an accident that was already closed by my insurance company. I have received two threatening correspondence and have contacted my insurance company to verify the claim was settled and the demand letter from GEICO was paid in the full amount requested by GEICO. GEICO received the information for my insurance company from the beginning and all information is available to them. GEICO has been communicating with my insurance company from the beginning concerning the accident and all correspondence should be through my insurance company. Please correct situation and stop all threats and collection towards me at this address.
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam and fraudulent allegations This company sent me a fraudulent demand letter over an accident that was already closed by my insurance company
Scam and fraudulent allegations This company sent me a fraudulent demand letter over an accident that was already closed by my insurance company because it was fraudulent. They threatened to take my license. I did not even own this vehicle and was not driving. They have it listed as a hit and run when the driver went to the hospital due to an injury and I have the police report. They're scammers and lies and are trying to swindle me out of my hard earned money for something I have nothing to do with. My attorney called and they refused to give her any information. They aren't my attorney they have no confidentiality agreement with me, they just know they are scanners and don't want to talk to a real attorney.
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife was involved in an incident and this company was involved to collect payment
My wife was involved in an incident and this company was involved to collect payment. We set up a payment plan with them and where having issues making the payments. My wife was wanting to work through this as this is money that we owe and wanted to do our best to make sure that we paid our debt. The customer service person tied to us, ***, was very unprofessional and hostel with my wife. She asked to be assigned a new representative and was berated and told that he doesn't get to make the rules. He put her down and stated that they would be "revoking" her drivers license. Our family is going through a lot right now and to have someone berate and belittle someone that is trying to the right thing is extremely unethical and immoral.
The complaint has been investigated and resolved to the customer’s satisfaction.
On 7/29 I received a letter from a law firm claiming to represent Geico
On 7/29, a law firm claiming to represent Geico sent me a letter with threats to suspend my driver's license and deregister my vehicle if I don't pay for an accident I was never involved in. They cited a claim and damages, but I confirmed with Geico that it was a mistake on their part and it has been resolved. The law firm is mistakenly pursuing me; I owe nothing as I wasn't in the accident. I request no further threats and a correction of this error.
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a notice claiming I owe Geico for a loss, which is incorrect.
I received a notice claiming I owe Geico for a loss. I have contacted Geico and confirmed this claim is not associated with me. The notice, sent by Jonathan Neil & Associates, Inc., incorrectly identifies me. My details do not match the claim. Despite explaining this to a representative from Jonathan Neil & Associates, who was quite impolite, they insist on proceeding. Geico advised me not to share my information as the case is unrelated to me. I seek to clear my name and end the persistent letters and calls, but the company is uncooperative. I'm uncertain how to resolve this.
The complaint has been investigated and resolved to the customer’s satisfaction.
On 6/18 I received a Letter from a certain law firm & Associates, Inc
On 6/18, I received a letter from a law firm & Associates, Inc, claiming to represent Geico for a claim. They threatened to pursue my license and vehicle registration if an alleged debt wasn't settled. These claims are fraudulent; I've never been in an accident or owed any such debt. This is a case of mistaken identity, constituting harassment and defamation. I demand cessation of threats and collection attempts, or I will seek legal recourse. This situation is causing health issues, including elevated blood pressure. I insist on a resolution and an end to all wrongful actions against me.
The complaint has been investigated and resolved to the customer’s satisfaction.
Received a suspicious, but demanding letter about an accident in which I was not at fault
Received a suspicious, but demanding letter about an accident in which I was not at fault. A lady backed into me in a parking lot. Since my vehicle didn't have any damage, I told her I would not call the police but did request her information. I immediately called my insurance company (MetLife) and provided the lady's information and an account of what happened. MetLife and Geico both concluded that since she backed into me and I didn't need to file a claim (because there was no damage), her insurance would cover her; and they did. Now I'm receiving a letter from "Jonathan Neil & Associates, Inc." out of California threatening to suspend my driver's license and/or vehicle tags and that I need to submit personal information to them within 7 days in order to resolve this issue. I have attached the letter I received. I contacted MetLife and they told me that under no circumstances should I fill this out and to contact the ComplaintsBoard.com. They reviewed the incident and said it was closed on 6/14.
The complaint has been investigated and resolved to the customer’s satisfaction.
Judging from everyone's reviews, i don't need to repeat my reason for this complaint, this law firm as been constantly sending me letters
Judging from everyone's reviews, i don't need to repeat my reason for this complaint, this law firm as been constantly sending me letters stating that they are going to request my lic suspended, if I don't show proof of my insurance. for an accident. In any case I sent them my insurance, showing that my car is, was and always covered by insurance. They still insist on sending me threatening letters requesting me to pay $901.30 in damages or else. My question is due to all this similar complaint can't you, the ComplaintsBoard.com do something immediately about this law institution. Cause what didn't make sense to me, was the fact that I sent my insurance and they still wrote me stating that I must pay of face suspension. When in previous letters sent, they told me if I can proof that I am insured they would contact my insurance company to settle the matter. Then after I refused to pay they wrote me stating they are going to tell the DMV that I had no insurance, and they should suspended my lic. ComplaintsBoard.com PLEASE ASSIST!
The complaint has been investigated and resolved to the customer’s satisfaction.
I recieved a 7 day notice from Jonathan Neil and associates and i believe they are in error
I recieved a 7 day notice from Jonathan Neil and associates and i believe they are in error. I recieved a 7 day notice dated 10/30 pertaining to file CAR XXXXXXXXXX, claim number XXXXXXXXXXXX, DOL 7/27. They claim I owe damages in the amount of $***, are requesting my inaurance information, and are threatening to have my drivers license and /or vehicle license plate registration suspended. I have not been in an accident, none of my vehicles have been in an accident, and i have no idea how they got my name or address. When calling them i have not been able to reach anyone helpful. They provided a name for *** and his extension but i cannot get in touch with him. I tried another number listed for this business and wound up reaching a very unhelpful, unpleasant lady, sitting through a hold with no hold music or indication i was on hold, then being transferred to a slightly less unpleasant man who informed me i had the wrong office and needed to call the main office (who I cant reach).
The complaint has been investigated and resolved to the customer’s satisfaction.
I, a citizen wrongfully charged with debt
I, a citizen, declare that the insurance company wrongfully claimed a debt and tarnished my credit history. I affirm that I never entered into a contract, signed any documents, or filled out any forms with this company. They must produce a signed document or a record of a call indicating my desire to engage with their services. If someone else initiated this without my consent, it is not my responsibility. Therefore, I request the removal of this debt from my credit history, as it was unjustly associated with me by AAA through JONATHAN & ACCOUNT RECEIVABLE MANAGEMENT without any signed documentation or evidence of my involvement.
The complaint has been investigated and resolved to the customer’s satisfaction.
About Jonathan Neil & Associates
One of the key factors that sets Jonathan Neil & Associates apart from their competitors is their team of highly skilled and experienced professionals. Each member of their staff is meticulously trained to handle debt collection cases with utmost precision and effectiveness. They possess an in-depth understanding of the legal and regulatory framework surrounding debt collection, ensuring that all their practices are compliant and ethical.
Furthermore, Jonathan Neil & Associates utilizes cutting-edge technology and state-of-the-art tools to streamline their debt collection processes. This allows them to efficiently manage large volumes of accounts while maintaining accuracy and attention to detail. Their advanced systems enable them to track and monitor each case, ensuring that no opportunity for debt recovery is missed.
Client satisfaction is at the core of Jonathan Neil & Associates' business philosophy. They understand that every client is unique and requires personalized attention. As such, they take the time to thoroughly understand each client's specific needs and tailor their debt collection strategies accordingly. Their dedicated team works closely with clients to develop customized solutions that maximize recovery rates while preserving the client's reputation and customer relationships.
Jonathan Neil & Associates also prides itself on its commitment to transparency and open communication. They provide regular updates to their clients, keeping them informed about the progress of their debt collection cases. Their team is readily available to address any concerns or questions that clients may have, ensuring a seamless and collaborative partnership.
In summary, Jonathan Neil & Associates is a highly reputable and reliable debt collection agency that has built a strong foundation of trust and success over the years. With their experienced team, advanced technology, and client-centric approach, they consistently deliver exceptional results for their clients.
Overview of Jonathan Neil & Associates complaint handling
-
Jonathan Neil & Associates Contacts
-
Jonathan Neil & Associates phone numbers+1 (818) 705-3770+1 (818) 705-3770Click up if you have successfully reached Jonathan Neil & Associates by calling +1 (818) 705-3770 phone number 0 0 users reported that they have successfully reached Jonathan Neil & Associates by calling +1 (818) 705-3770 phone number Click down if you have unsuccessfully reached Jonathan Neil & Associates by calling +1 (818) 705-3770 phone number 0 0 users reported that they have UNsuccessfully reached Jonathan Neil & Associates by calling +1 (818) 705-3770 phone number+1 (800) 331-6333+1 (800) 331-6333Click up if you have successfully reached Jonathan Neil & Associates by calling +1 (800) 331-6333 phone number 0 0 users reported that they have successfully reached Jonathan Neil & Associates by calling +1 (800) 331-6333 phone number Click down if you have unsuccessfully reached Jonathan Neil & Associates by calling +1 (800) 331-6333 phone number 0 0 users reported that they have UNsuccessfully reached Jonathan Neil & Associates by calling +1 (800) 331-6333 phone number
-
Jonathan Neil & Associates emailsinfo@jnacollect.com83%Confidence score: 83%Support
-
Jonathan Neil & Associates address18321 Ventura Blvd #1000, Tarzana, California, 91356-4255, United States
-
Jonathan Neil & Associates social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
Recent comments about Jonathan Neil & Associates company
A certain firm and associates keeps sending threatening letters and calls us 4 to 5 times a dayOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.