JS Transport Services’s earns a 5.0-star rating from 16 reviews, showing that the majority of customers are exceptionally satisfied with experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I had never shipped a vehicle before and read dozens and dozens of horror stories about this un-regulated industry
I had never shipped a vehicle before and read dozens and dozens of horror stories about this un-regulated industry. What I found in that research...don't just choose the cheapest carrier. JS Transport gave me a very reasonable quote that was right in the middle of the cheap and expensive quotes. You work directly with the company who handled payments to the drivers. I set up my shipment over the weekend and I received my vehicle within 48 hours. Excellent service and much appreciated honesty in an otherwise un-regulated industry.
Excellent service with clear and precise communication
Excellent service with clear and precise communication. Right from Samantha (company rep) to Marcello (pilot of the truck) - kept me up to date and car was delivered as per the committed time. Kept me appraised on daily basis on how far the car was from the final destination. Ohio to California journey was kind of quick. Car arrived in good condition. Apart from bugs being martyred on the back of a car; painted a grim picture though. Perhaps they can come up with a better and innovative way to protect the car from bugs and debris.
Worked with *** to get my Rivian delivered from *** to ***. The driver got the truck delivered safe and sound even in the downpour it rain. They kept in touch as the weather changed the schedule.
I would rate these guys as many stars that can fit into the review. They would surprise you on all aspects, when it comes to move. *** is a fantastic guy, who stays connected and would guide and update you on every step. The response time is immediate and they live by their words. I was so happy that I gave them business and they delighted me on their service level. I would recommend them to everyone that I come across. By the way, JS Transport is cheaper than any of the top rated Movers in this country and also way above the service quality of these so called top rated Movers. JS team moved my *** coast to coast in 7 days while *** took more than a month to move my household stuff with pathetic service level.
I have never have a car shipped to me and this was a great experience. This was for a relatively expensive car, too. So, I was worried about how it would go, I was very happy with the communication and flexibility to get my car to me in perfect shape. I am looking to use JS Transport again right now. They have earned my business and more repeat business.
They just delivered my dream car from a dealership 1800 miles away! Id use again in a heartbeat.
I used JS to move a BMW from San Antonio to CT and Kenny did a awesome job getting everything setup
I used JS to move a BMW from San Antonio to CT and Kenny did a awesome job getting everything setup. He was very communicative and responsive in answering my questions. He mentioned, given these crazy times, that there were a lot of "road warriors" out there and that it would be best if we wait for a trusted carrier to move the car. I agreed and within a week my car was waiting for me from San Antonio. The driver himself was also very communicative and alerted me right away when he arrived in CT. Thanks again for making this painless!
great communication from JS Transport/ excellent driver with nice equipment/ on time delivery with car in perfect condition - I highly recommend!
Great communication, friendly, and honest from start to finish! Thank you, ***! We definitely recommend this company.
I believe this company is under new management and what a great difference! This time, the process was so easy for me. I was given a time period and it was fulfilled without delay. The representatives handling the transfer of my car were friendly, attentive and courteous. They kept me up to date and called to make sure everything was done to my satisfaction. The vehicle was delivered in perfect condition. I would definitely recommend them, especially my contact guys, *** and ***.
Great service! They followed up every step of the process very thoroughly You can tell they genuinely care about delivering great customer service! Will use again in the future!
Excellent service and I would highly recommend JS Transport Services
Excellent service and I would highly recommend JS Transport Services. I had a high-end vehicle transported from Maine to Virginia. The company was recommended by the car dealership I use to service another car. John Smith and his team made the process easy, especially considering some necessary special requests concerning pick-up. The price was reasonable, and the delivery time was unexpectedly short. Never having had a vehicle transported, I was initially nervous, but John Smith made me feel at ease. The communication throughout was excellent.
Great communication the whole time and very professional business and my vehicle was handled and delivered with care. Yes I would do business with Js transport again.?
was very communicative, secured transport faster than expected, and oversaw the process. I'd absolutely use JS Transport Services again.
Vehicle arrived on time as they estimated. There was good communication throughout the process and it was delivered in perfect condition. It was a pleasant experience.
A very positive experience dealing with these guys. Definitely would use them again. Clean, Polite, on time.
I've used JS Transport Services twice, and both times they were very helpful in getting my first vehicle from CA to FL and my second from
I've used JS Transport Services twice, and both times they were very helpful in getting my first vehicle from CA to FL and my second from Southern to Northern FL. They followed my instructions, prices were reasonable, and they made the process of transporting my vehicle easy on me. Both drivers were professional, on time, and the cars arrived without any issues or damage. I plan to continue using JS Transport Services as my first option since they've been so helpful both times. I highly recommend them if you need to transport a vehicle.
JS Transport recently shipped a vehicle from a dealership in Maryland to my home in Michigan, and overall I had a good experience working with
JS Transport recently shipped a vehicle from a dealership in Maryland to my home in Michigan, and overall I had a good experience working with them. What was good about the experience? - The driver was very professional, was careful with my vehicle, and was responsive over phone calls/texts. - I got the vehicle relatively quickly. I wrapped up the purchase process for the vehicle on a Tuesday, and the vehicle arrived at my front door Saturday morning. - Brenda, Jeff, and others at JS Transport were professional and a pleasure to work with.
JS Transport delivered my new vehicle purchased on line out of Oklahoma City to Knoxville, TN
JS Transport delivered my new vehicle purchased on line out of Oklahoma City to Knoxville, TN. These people are completely professional if every aspect of their business. Brenda called to let me know exactly when to expect to hear from the driver. The driver called exactly when she said he would. He arrived ahead of schedule, car was already off the trailer when we got to the rendezvous location. The driver was extremely friendly and helpful. We would recommend JS Transport to anyone needing their services. They exceeded our expectations in every way. Bill H. Knoxville, TN.
Jeff and Samantha were terrific
Jeff and Samantha were terrific. I bought a truck in Lubbock Texas and needed it shipped to Cary NC. Samantha communicated with me every step in the process (Dealers/seller pick up prep, the driver pick up and delivery ETA). JS Transportation exceeded my expectations. They did exactly what they said they would do. My Truck was delivered a day early, in perfect condition, the driver, Sergio was super nice. It was fun to learn the cities and states Sergio traveled through to arrive at our driveway with our new Truck. I recommend JS Transportation for anyone who needs a vehicle moved, first class service at an competitive rate. Steve
Unfortunately, my car was broken into whilst being transported from New Orleans to Aspen
Unfortunately, my car was broken into whilst being transported from New Orleans to Aspen. The front passager window was smashed. Ordinarily, this would lead me to write a poor review. To the contrary, I must commend JS Transport Services for acting with the highest ethical standards and making sure the damaged window was repaired and the car returned to me as quickly as possible. Issues happen and they only become problems when companies don't stand behind the service they render. I have no hesitation in recommending JS Transport as they have proven to be a company that stands behind the service. Thank you to Jennifer and the JS Transport team.
As a first time client, I am thoroughly happy with JS Transport Services
As a first time client, I am thoroughly happy with JS Transport Services. I had a 1969 Camaro SS shipped from Louisiana to North Carolina. The staff was friendly, articulate and prompt. I have never seen this level of service from an Auto Transport Company. The driver delivered the car and was Professional and friendly as well. I would highly recommend this company for moving your classic car or any other car. Lastly, Jennifer who was our main contact person in the office was delightful to work with. She is professional and very friendly. She stayed in contact and more or less managed the transaction with perfection. We appreciate the service and the friendship. Thank you, James Stubbings Heartbeat City Camaro
Worked with Samantha to ship a 2020 Mini from Ohio to TX
Worked with Samantha to ship a 2020 Mini from Ohio to TX. She made the whole process seamless and easy. Strong communication from the start. Explained what to expect and all details of my responsibilities and what they and the driver should do. After pick up of the car, Samantha provided all contact details of the driver and on drop off of car she was quick to follow up. I am aware that the trucking itself is contracted out to different people, my driver from Mark Y Express was on point the whole way through , even took the time to do a walk through on features of the car as I had never driven the car before.(purchased on-line) Good on JS Transport for the screening work to find a top rate transporter like them.
I would rate these guys as five stars that can fit into the review
I would rate these guys as five stars that can fit into the review. They would surprise you on all aspects, when it comes to move. JS Transport is a fantastic company, who stays connected and would guide and update you on every step. The response time is immediate and they live by their words. I was so happy that I gave them business and they delighted me on their service level. I would recommend them to everyone that I come across. By the way, JS Transport is cheaper than any of the top rated Movers in this country and also way above the service quality of these so called top rated Movers. JS team moved my belongings coast to coast in 7 days while the other company took more than a month to move my household stuff with pathetic service level.
I've never used a transportation company before and was a little nervous to ship my car from NC to NY
I've never used a transportation company before and was a little nervous to ship my car from NC to NY. My trusted dealer suggested I use JS Transport so I felt better contacting a company that my dealer uses often. From my first contact, the experience was seamless. The communication was great with the company and the driver, the car arrived on time with no damage whatsoever and their rate was better than 5 other companies I called for pricing. There were no hidden fees. They also walked me through the Bill of Lading that I'd have to sign when I accepted my car and they followed up after delivery to make sure the delivery went the way I expected. If I ever have to transport a car again, I wouldn't hesitate to use JS Transport.
Everything was very smooth; thanks largely in part to how diligently they worked to find the right carrier, while still remaining very
Everything was very smooth; thanks largely in part to how diligently they worked to find the right carrier, while still remaining very communicative, and having excellent and incredibly professional transporters! I especially appreciated their use of technology and real time updates (both this company and the drivers they contracted with). When they took pictures of my vehicle at pick up and identified little nicks and scratches, the pictures were immediately uploaded to my work order and made available to me right away. That made me feel even more comfortable and confident in the process, especially considering I was transporting a slightly pricier vehicle. I thanked them SO MUCH for taking such good care of me and my car, and I would rate the drivers they contracted with 5 stars on every measure!
JS Transport Services was recommended to me by my Audi dealer in Oklahoma City
JS Transport Services was recommended to me by my Audi dealer in Oklahoma City. Thankfully, most of us know nothing about having to transport an inoperable automobile from some distant spot to our home. After my recent experience , and, without reservation, I suggest that you make JS Transport contact information a part of your wallet and your glove boxes in all of your vehicles. You have to consider reliability, insurance, bonding and a potential transporters' customer base, which in this case includes many auto dealers transporting millions of dollars of inventory annually. The driver was extremely responsible and seemed very concerned that I could not locate a set of keys I thought were in my console. I did appreciate his genuine concern. If you ever need auto transport, I would give Jennifer, Samantha a call.
I recently purchased a vehicle that I found online
I recently purchased a vehicle that I found online. Contacted the dealer that had the vehicle and completed the purchase. The vehicle was not located where I live - I live in Tucson, AZ and the car was in Oklahoma City. I made the decision to have the car shipped. The dealer selected JS Transport services as they had used them before with good results. JS Transport contacted me directly and the shipping cost was reasonable and we worked out the pickup and delivery times. The delivery estimate was for either a Sunday or Monday delivery (they picked up the car late Thursday afternoon and departed Friday morning. I was expecting a late Saturday afternoon delivery based on estimated travel time and a call from the driver on Friday. However, we were pleasantly surprised when the driver called us a 8:30 am Saturday morning waiting to offload our car! The car arrived in excellent condition - can't say anything else. I would definitely recommend JS Transport Services. Very easy to work with and very open about their policies and coverage.
JS Transport Services Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent JS Transport Services, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is JS Transport Services Legit?
JS Transport Services earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
JS Transport Services has received 16 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
JS Transport Services has registered the domain name for facebook.com for more than one year, which may indicate stability and longevity.
Facebook.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Facebook.com you are considering visiting, which is associated with JS Transport Services, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
JS Transport Services website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
About JS Transport Services
-
JS Transport Services Contacts
-
JS Transport Services phone numbers+1 (888) 909-4550+1 (888) 909-4550Click up if you have successfully reached JS Transport Services by calling +1 (888) 909-4550 phone number 0 0 users reported that they have successfully reached JS Transport Services by calling +1 (888) 909-4550 phone number Click down if you have unsuccessfully reached JS Transport Services by calling +1 (888) 909-4550 phone number 0 0 users reported that they have UNsuccessfully reached JS Transport Services by calling +1 (888) 909-4550 phone number
-
JS Transport Services address7 Midstate Dr. Suite 205, Auburn, Massachusetts, 01501-1866, United States
-
JS Transport Services social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 25, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Super fast shipping, responsive customer service, very reasonably priced. My Escalade ESV arrived in perfect condition. Highly recommend!
Used this company twice now to ship cars across the country and have been pleased with service, pricing and communication both times. Keep up the good work!
Had delivery of new vehicle from *** to ***, *** scheduled for 12/27. Was ready and available earlier and contacted this carrier ans was able to have my new vehicle delivered on the 26th. Great service. Driver was most courteous and professional. Certainly will use JS Transport for future needs.
The process was well planned and seamless. It was a long journey but went off without a hitch.