Menu
For Business Write a review File a complaint
Jukin Media Customer Service Phone, Email, Contacts

Jukin Media
Reviews and Complaints

www.jukinmedia.com

Learn how the rating is calculated

1.0 12 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Jukin Media Complaints 12

ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Jukin Media Jukin Media Inc falsely got my social media account taken down by Instagram, sayin' I violated their copyright when I didn't do nothin' of the

Jukin Media Inc falsely got my social media account taken down by Instagram, sayin' I violated their copyright when I didn't do nothin' of the sort. All they've done is bother me and falsely report my account and stuff multiple times.

Read full review of Jukin Media
Hide full review
ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more

Jukin Media They say the video I put on my *** Profile from *** belongs to them

They say the video I put on my *** Profile from *** belongs to them. But they don't show any proof or that the owner sent Jukin media their video. I want them to let go of their claim on the video I posted on *** because I think this is also wrong on ***/Meta's part, who protect this kind of company or even those who use it and compile it with their AI.

Read full review of Jukin Media
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

Jukin Media I put a vid on Instagram and this company copyrighted it even tho they don't own it at all

I put a vid on Instagram and this company copyrighted it even tho they don't own it at all. The vid was from TikTok, not theirs. They falsely copyright striked me for no reason. They do this to every creator's vid they flag. They flagged my vid and Insta deleted it. My vid is fair use. Jukinmedia or JukinMoron got no right to flag a vid that ain't theirs. It's mine and only mine. I never talked to the company, but they picked me to flag.

Read full review of Jukin Media
Hide full review

Is Jukin Media Legit?

Jukin Media earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Jukin Media to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Jukin Media is known for their high standards and safety. If you're thinking about dealing with Jukin Media, it's wise to check how they handle complaints.

We found clear and detailed contact information for Jukin Media. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for jukinmedia.com can be seen as a positive aspect for Jukin Media as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Jukin Media's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Jukinmedia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Jukinmedia.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Jukin Media have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

The Jukin Media website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

However ComplaintsBoard has detected that:

  • While Jukin Media has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Jukin Media protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Jukin Media This company be claimin' videos from other folks as their own, and now Facebook done took away the money-makin' from my channel 'cause of what

This company be claimin' videos from other folks as their own, and now Facebook done took away the money-makin' from my channel 'cause of what they done did. After I uploaded a video on my Facebook page, they be sayin' they own all the content, includin' over 50 video clips, most of 'em only 7 seconds long. Now my page ain't makin' no money 'cause of the lies this company be spreadin'. The video actually belongs to other people, and I uploaded it under the Fair Use Act. But this company ain't respondin' to my emails or messages.

Read full review of Jukin Media
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Jukin Media Misleadin contracts

Misleadin contracts. Scammin non experienced creators. Jukin Media licenced a video belongin to me 5 years ago with lots of promises. Absolutely nothin has been done except claimin my video on my social media platforms. I have received $250 at the beginnin and then nothin (way under what a video can make if properly put out). I reached out to negotiate an outcome to the contract many times. I keep reachin out and the average answers come after 2 weeks sayin they will come back to me, basically an empty email. It's been almost 2 months now.

Read full review of Jukin Media
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Jukin Media This company, Jukin Media, they went and filed a copyright claim on me for a video that I don't even have, and then they had the nerve to try

This company, Jukin Media, they went and filed a copyright claim on me for a video that I don't even have, and then they had the nerve to try and charge me some money. Can you believe it? So, I got this copyright infringement strike on my Instagram page for a video that ain't even there. And guess what? They disabled my whole page because of it. Can you imagine? So, I reached out to Jukin Media to let them know what went down, and you know what they said? They told me to cough up $99 and they would shoot an email to Instagram to get my page back. Like, seriously? Why should I have to pay for a video that I didn't even use and then have my account taken away? I've had this account for like 3 years, man, and I never had this kinda thing happen before. It's just not right.

Read full review of Jukin Media
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

Jukin Media Complaint of no basis, no information, copyright issue of non-existent video

Complaint of no basis, no information, copyright issue of non-existent video. Copyright Management made a complaint to Facebook, so Facebook took down my page. The complaint was in reference to a video. There are no videos on my page. I only have properly paid for Shutterstock still photos with pictures of my own handmade jewelry. I cannot find out what this is about, and it ruins my business. Complaint: RE: XXXXXXXXXXXXXXX. *** Copyright Management RE: A Video *** is a division of Clearsight, a church that teaches meditation. I handmake this jewelry, and I have no videos about it. I need to fix this and find out what this is all about? I did nothing wrong and have no videos.

Read full review of Jukin Media
Hide full review
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more

Jukin Media I got this video on *** called ***: Chair Moves On Its Own

I got this video on *** called ***: Chair Moves On Its Own. Jukin Media hit me up about selling the rights to it. I filled out some info thing to learn more, but I didn't sign or agree to nothing. Then I changed my mind and didn't wanna give up the rights. But guess what? Later on, I see a copyright claim on that video. Now I can't do nothing with it 'cause Jukin says they got the rights. I never agreed or signed anything. All I did was put my name and contact on their page, thinking I was just gettin' more info. I reached out to them, but no response yet. Can someone help me out here?

Read full review of Jukin Media
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Jukin Media I've been blogging for like 12 years, you know?

I've been blogging for like 12 years, you know? It hasn't made me rich or anything, but it's helped me help people in my country, mostly. Right now, we're trying to help these three poor girls who don't have a mom and have been through some really bad stuff. And guess what? This company, Jukin Media, gave me a copyright complaint on my *** page. They claimed this tiny clip of a video as theirs. *** took it down, but then Jukin went and complained again about videos that I had licensed after they went viral online. That's just not fair, man. And if that wasn't enough, they did the same thing to my *** page too. It's so mean because when someone claims something on *** or ***, they take it down without any consequences. But Jukin, they made sure to mess with both my pages. The latest videos were uploaded by way bigger platforms, but Jukin only reported mine. If they take down my accounts, it's gonna mess up my charity work, and I'm not even making any money from it.

Read full review of Jukin Media
Hide full review
ComplaintsBoard
P
Verified customer This complaint was posted by a verified customer. Learn more

Jukin Media I posted somethin' on Facebook and turns out Jukin Media owns the rights to it

I posted somethin' on Facebook and turns out Jukin Media owns the rights to it. I had no clue 'bout that, and now they wanna charge me a fee? I'm an old Boeing engineer, retired at 76. I get emails from my navy buddies from Vietnam and other folks I know. After workin' at Boeing for 23 years and other jobs before that, if I reckon the emails are valuable or just plain funny, I send 'em off in an email or post 'em on Facebook. But outta nowhere, my account gets locked 'cause apparently I posted somethin' that wasn't mine to post. The artists can sign up with Jukin Media to copyright their stuff, and that's all fine and dandy, but here's the issue. It's like drivin' on a freeway, ya know? Sometimes ya got choices. You can stick to the regular lanes and get there a bit slower, or ya can pay up and take the toll road to get there quicker. I never go for the second option. Jukin wants me to buy a membership for some club I ain't interested in 'cause what they offer ain't my cup of tea. And to make things even weirder, neither Jukin nor Facebook will show me what the heck I supposedly posted!

Read full review of Jukin Media
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

Jukin Media In April , I filmed and uploaded a video on YouTube

In April , I filmed and uploaded a video on YouTube. I also decided to sell the video rights to Jukin Media. They would then sell it to other companies who would upload it, and I would receive 50% of the licensing revenue. Here's the video: *** After a while, I noticed that CBCworld had edited and reposted my video, as seen here *** . However, when I checked my Jukin Dashboard, it showed 0$ in licensing revenue for that video. Even now, it still says 0$. I tried contacting CBCworld, and they said Jukin sold them the video. Jukin confirmed this, and I received multiple emails stating that I would be paid within 3 months of the video sale. According to the contract, I should receive 50% of the sale price. However, my dashboard still shows 0$ for the licensing revenue of this video. I have included a few emails where *** and Sunaina both separately mentioned that *** was working on getting the payment from the "client" (I assume CBCworld?). But those emails were sent in November, a full 7 months after the original sale with CBCworld, which is way beyond the 3-month timeline. It's now December, 8 months later. I reached out again in September, October, November, and now December. The last time I contacted them on December 14, the person assisting me didn't even acknowledge the dispute I was referring to. I think I might have to take this to small claims court to finally get paid, but the company hasn't even told me how much I'm owed. I'm just asking for the information and payment of 50% as we originally agreed.

Read full review of Jukin Media
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

Jukin Media In March 2022, I uploaded a video to ***

In March 2022, I uploaded a video to ***. I also decided to share the video rights with Jukin Media. They would sell the video to companies who would then upload it, and I would receive 50% of the licensing revenue. But, after a while, I noticed that my video had been slightly edited and reposted by *** A Company Through Jukin. This made me upset because it seemed like a copyright violation. However, when I checked my Jukin Dashboard, it showed that I had earned 0$ in licensing revenue for that video. Even to this day, it still says 0$. I tried reaching out to ***, who claimed that Jukin had sold them the video. Jukin admitted to selling it, and I received several emails assuring me that I would be paid within 3 months of the video sale. According to our contract, I should receive 50% of the video's selling price. Yet, my dashboard continues to show 0$ for the licensing revenue of this video. I have included a few emails where *** and *** both separately mentioned that *** was working on getting payment from the "client" (I assume it's ***?). However, there has been no resolution, and I feel like I have been deceived. I would have never agreed to this situation if I knew I would end up waiting for months without any compensation. It's really unethical to mislead consumers like myself, especially when life is already tough. I uploaded the video on my own platform, and it unexpectedly went viral. It's not fair for Jukin to take advantage of that for their own benefit. I haven't received anything for the trouble I went through with the video. It wasn't intentional, but rather a spontaneous moment. I want Jukin Media to stop misleading people and be honest. They promised good pay, but I haven't received anything at all. I want this company to be reported, and I want the compensation that I was supposed to receive. Here are the 3 links to the video:

Read full review of Jukin Media
Hide full review

Jukin Media Reviews 0

Looks like Jukin Media has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Jukin Media, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Jukin Media

Screenshot Jukin Media
Jukin Media is a prominent and highly reputable media company that has made a significant impact in the digital content industry. With a strong online presence and a vast collection of user-generated videos, Jukin Media has established itself as a leader in the field.

The company's website, jukinmedia.com, serves as a hub for a wide range of captivating and entertaining videos. These videos are sourced from various platforms and submitted by individuals from all around the world. Jukin Media carefully curates and licenses these videos, ensuring that only the most engaging and high-quality content is made available to its audience.

Jukin Media's success can be attributed to its ability to identify and acquire viral videos that capture the attention of millions. By leveraging their expertise in content licensing and distribution, the company has been able to secure partnerships with major media outlets, television networks, and online platforms. This has allowed Jukin Media to expand its reach and maximize the exposure of the videos it represents.

Furthermore, jukinmedia.com provides a platform for content creators to submit their videos and potentially have them licensed and monetized. This opportunity has proven to be highly beneficial for individuals who have captured extraordinary moments or hilarious incidents on camera. By partnering with Jukin Media, content creators can gain access to a vast network of media outlets and receive fair compensation for their contributions.

In addition to its licensing and distribution services, Jukin Media also produces original content and collaborates with brands to create engaging video campaigns. The company's in-house production team works closely with clients to develop creative concepts and execute them with precision. This collaborative approach ensures that the final product aligns with the brand's vision while maintaining the authenticity and entertainment value that Jukin Media is known for.

Overall, Jukin Media has established itself as a trusted and influential player in the digital content industry. Through its website, jukinmedia.com, the company offers a captivating collection of user-generated videos, provides opportunities for content creators to monetize their work, and collaborates with brands to create compelling video campaigns. With its extensive reach and commitment to quality, Jukin Media continues to shape the landscape of digital media and entertainment.

Overview of Jukin Media complaint handling

Jukin Media reviews first appeared on Complaints Board on Aug 14, 2023. The latest review Jukin Media Inc falsely got my social media account taken down by Instagram, sayin' I violated their copyright when I didn't do nothin' of the was posted on Sep 7, 2023. Jukin Media has an average consumer rating of 1 stars from 12 reviews. Jukin Media has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.1
102 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Jukin Media Contacts

  2. Jukin Media phone numbers
    +1 (323) 932-0960
    +1 (323) 932-0960
    Click up if you have successfully reached Jukin Media by calling +1 (323) 932-0960 phone number 0 0 users reported that they have successfully reached Jukin Media by calling +1 (323) 932-0960 phone number Click down if you have unsuccessfully reached Jukin Media by calling +1 (323) 932-0960 phone number 0 0 users reported that they have UNsuccessfully reached Jukin Media by calling +1 (323) 932-0960 phone number
    +1 (323) 932-0960
    +1 (323) 932-0960
    Click up if you have successfully reached Jukin Media by calling +1 (323) 932-0960 phone number 0 0 users reported that they have successfully reached Jukin Media by calling +1 (323) 932-0960 phone number Click down if you have unsuccessfully reached Jukin Media by calling +1 (323) 932-0960 phone number 0 0 users reported that they have UNsuccessfully reached Jukin Media by calling +1 (323) 932-0960 phone number
    Personal Manager
  3. Jukin Media address
    5764 W Jefferson Blvd, Los Angeles, California, 90016-3107, United States
  4. Jukin Media social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.