Menu
For Business Write a review File a complaint
CB Hair and Beauty Salons Just Cuts Franchising Most Unprofessional Left me in tears!
Just Cuts Franchising

Just Cuts Franchising review: Most Unprofessional Left me in tears! 4

A
Author of the review
2:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to Just Cuts a few days ago for a TRIM, and the lady agreed to trim only an inch off. Well low and behold, she cut off 5 inches and as soon as she had done this quickly took off! When she finally returned I told her she had cut off more than I had asked, and she said, No! your hairs still long!. I was in shock and didnt know what to say, so I paid for it and left. When i got home I noticed my hair definalty was shorter and looked terrible. I phoned the shop and told the manaher what happened and didnt even get my money back . I am hurt because its taken me 12 long months to trim and grow my hair, and this evil hairdressor sniped it off in a second! I dont know what could be worse, I would rather have not gone there, and i will never go there again!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

4 comments
Add a comment
B
B
Battlepandas
AU
Apr 07, 2014 8:57 pm EDT

Same thing happen to me. Worst haircut ever. I am not a fussy person. But I haven't stopped crying-I look terrible. How hard is it just to give me a trim when I ask for a trim.. My hair is mullet like as well. Which makes it worse!

A
A
Anne lindsay
Newcastle, AU
Aug 07, 2014 3:52 am EDT

I took my 10 year old son to justcuts at the Glendale store in Newcastle. My son showed the girl a picture of the haircut he wanted. We explained that his fringe was to stay long. The girl was young with long blonde wavy hair. When I challenged her about the chunk she cut out of his fringe she said that's the way it blends in. I told her It was not the way we asked for it and she still tried to push her point of blended hair. The fringe has a definite gap where the hair should have been. I walked out angry and then I went back and explained to her that people need to get what they ask for. Only when i told her how upset i was about her error did she say she was sorry. II know It I only hair but what happened to customers being listened to. I will not go there again.

A
A
Anne lindsay
Newcastle, AU
Aug 07, 2014 5:32 am EDT

My name is Anne and I put a complaint on this website. The complaint was about justcuts at Glendale. I sent photos of my son's haircut to the manager of the store. The manager called me while she was off duty. The manager saw the photos and has agreed to rectify my son's haircut. The manager was professional and has insisted on dealing with the staff member and rep air my son's haircut.

I am happy with the response I received from the manager. She was excellent.

G
G
goats123
US
Jul 24, 2018 2:17 am EDT

Awful hair cut, I had extremely long hair that has taken me years to grow out. I showed the hair dresser how much I wanted cut off, she cut that much and then to 'clean up' cut way more than anticipated. It is boxy and looks disgusting and I was left in tears. NEVER GO THERE.

  1. Just Cuts Franchising Contacts

  2. Just Cuts Franchising phone numbers
    1800 334 498
    1800 334 498
    Click up if you have successfully reached Just Cuts Franchising by calling 1800 334 498 phone number 1 1 users reported that they have successfully reached Just Cuts Franchising by calling 1800 334 498 phone number Click down if you have unsuccessfully reached Just Cuts Franchising by calling 1800 334 498 phone number 0 0 users reported that they have UNsuccessfully reached Just Cuts Franchising by calling 1800 334 498 phone number
    100%
    Confidence score
    Customer Service
    1800 100 114
    1800 100 114
    Click up if you have successfully reached Just Cuts Franchising by calling 1800 100 114 phone number 1 1 users reported that they have successfully reached Just Cuts Franchising by calling 1800 100 114 phone number Click down if you have unsuccessfully reached Just Cuts Franchising by calling 1800 100 114 phone number 0 0 users reported that they have UNsuccessfully reached Just Cuts Franchising by calling 1800 100 114 phone number
    100%
    Confidence score
    Head Office
    +61 295 275 444
    +61 295 275 444
    Click up if you have successfully reached Just Cuts Franchising by calling +61 295 275 444 phone number 1 1 users reported that they have successfully reached Just Cuts Franchising by calling +61 295 275 444 phone number Click down if you have unsuccessfully reached Just Cuts Franchising by calling +61 295 275 444 phone number 0 0 users reported that they have UNsuccessfully reached Just Cuts Franchising by calling +61 295 275 444 phone number
    100%
    Confidence score
    Warehouse
    More phone numbers
  3. Just Cuts Franchising emails
  4. Just Cuts Franchising address
    First Floor, 4-6 Kingsway, Cronulla, New South Wales, 2230, Australia
  5. Just Cuts Franchising social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
Just Cuts Franchising Category
Just Cuts Franchising is ranked 152 among 228 companies in the Hair and Beauty Salons category