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Just Cuts Franchising
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www.justcuts.com.au

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2.3 3 Complaints
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Just Cuts Franchising Complaints 3

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5:51 am EDT

Just Cuts Franchising Hair cut in Just cut Lakeside

Worst hair salon. I paid £15 to get my 5 year old daughter's hair cut however they have literally butchered my poor girl's hair. On 22nd July, a male hairdresser cut my daughter's hair, it was very noticeable left side was cut shorter than the right. I asked a couple of times if he was sure the hair cut was alright, he said it was straight. I came home and Iiterally every person I showed my daughter's hair to said her hair was not straight and looks like someone amateur cut her hair. I contacted the branch and explained the issue to give them another chance to rectify it, spoke to manager Holly, who asked me to go back so they can correct it. I explained it's very difficult for me to go all the way to Lakeside with my two other kids who are both under 2, however I will go in again and let them fix her hair. So I took my daughter back again on 5th August, the manager seemed nice but she has done an even worse job by giving her a jaggered hair cut, it looks like a kid had cut her hair. I'm in absolute shock as to how a professional hair dressers can do this. My daughter was so well behaved whilst getting her hair cut. I stood next to my daughter to make sure she didn't move her head. It's unbelievable what they have done to my daughter's hair. I paid £15 and took two trips to the Lakeside branch to get this awful hair cut. I could have cut it better myself.

Desired outcome: Please someone get back to me, I need my daughter's hair cut again and need the money back to go to a proper hair salon.

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11:22 pm EDT

Just Cuts Franchising michelle

I went to just cuts in Launceston city centre today- a Lady named Michelle cut my hair, I went in to have the top of my hair layered and my fringe, I sat down and told this to Michelle, she than said do I want to take this much off the ends ( an inch if that) I said yes that's fine, keeping in mind my hair is very long it reaches the bottom of my back., when she had finished she showed me in the mirror - I got up and said it feels really short and she just smiled at me - I payed for the hair cut and left- my hair looks awful and I may as well have a Bob that's how much hair she took off - :(, during the hair cut I told her how long it took me to grow my hair - I feel like she did not listen to anything I said and just did what she thought needed to be done to my hair- I will never go back here again- which is a shame because I had my hair cut 1 year prior to this and the lady that cut it than did exactly what I asked for. - feeling ripped off and so upset with my hair.

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2:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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I went to Just Cuts a few days ago for a TRIM, and the lady agreed to trim only an inch off. Well low and behold, she cut off 5 inches and as soon as she had done this quickly took off! When she finally returned I told her she had cut off more than I had asked, and she said, No! your hairs still long!. I was in shock and didnt know what to say, so I paid...

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Is Just Cuts Franchising Legit?

Just Cuts Franchising earns a trustworthiness rating of 72%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Just Cuts Franchising is generally legitimate and safe for transactions. However, with a resolved complaints rating of 33% we recommend that you stay careful. Before interacting with Just Cuts Franchising, take the time to review customer feedback and the approach to resolving complaints.

We found clear and detailed contact information for Just Cuts Franchising. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Justcuts.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Justcuts.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for Just Cuts Franchising have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

However ComplaintsBoard has detected that:

  • Justcuts.com.au has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The justcuts.com.au may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Just Cuts Franchising. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Just Cuts Franchising complaint handling

Just Cuts Franchising reviews first appeared on Complaints Board on Apr 26, 2011. The latest review Hair cut in Just cut Lakeside was posted on Aug 7, 2023. The latest complaint Most Unprofessional Left me in tears! was resolved on Apr 26, 2011. Just Cuts Franchising has an average consumer rating of 2 stars from 3 reviews. Just Cuts Franchising has resolved 1 complaints.
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  1. Just Cuts Franchising Contacts

  2. Just Cuts Franchising phone numbers
    1800 334 498
    1800 334 498
    Click up if you have successfully reached Just Cuts Franchising by calling 1800 334 498 phone number 1 1 users reported that they have successfully reached Just Cuts Franchising by calling 1800 334 498 phone number Click down if you have unsuccessfully reached Just Cuts Franchising by calling 1800 334 498 phone number 0 0 users reported that they have UNsuccessfully reached Just Cuts Franchising by calling 1800 334 498 phone number
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    Customer Service
    1800 100 114
    1800 100 114
    Click up if you have successfully reached Just Cuts Franchising by calling 1800 100 114 phone number 1 1 users reported that they have successfully reached Just Cuts Franchising by calling 1800 100 114 phone number Click down if you have unsuccessfully reached Just Cuts Franchising by calling 1800 100 114 phone number 0 0 users reported that they have UNsuccessfully reached Just Cuts Franchising by calling 1800 100 114 phone number
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    Head Office
    +61 295 275 444
    +61 295 275 444
    Click up if you have successfully reached Just Cuts Franchising by calling +61 295 275 444 phone number 1 1 users reported that they have successfully reached Just Cuts Franchising by calling +61 295 275 444 phone number Click down if you have unsuccessfully reached Just Cuts Franchising by calling +61 295 275 444 phone number 0 0 users reported that they have UNsuccessfully reached Just Cuts Franchising by calling +61 295 275 444 phone number
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  3. Just Cuts Franchising emails
  4. Just Cuts Franchising address
    First Floor, 4-6 Kingsway, Cronulla, New South Wales, 2230, Australia
  5. Just Cuts Franchising social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Just Cuts Franchising Category
Just Cuts Franchising is ranked 152 among 228 companies in the Hair and Beauty Salons category

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