Katy Craft
Reviews and Complaints

I purchased a unique wooden keyboard from this company, firstly not sure when it would arrive as there was no timeframe for postage and no option to pay extra for fast postage.

After two weeks I followed up on this and was told it had been dispatched, when asking for a tracking number I was told there was delays, after a further two weeks of back and forth with the same issues they would not provide an update until I advised I would look to write reviews on any site I could find about my experience, they then issued a full refund after 5 weeks since my original purchase, I am not very happy as I didn't want a refund I simply wanted the item I ordered and was mislead and diverted for weeks whenever I tried to query where my item was.

I recently had an experience with Katy Craft, and unfortunately, I cannot say that it left me with a positive opinion. I purchased a smart watch from their website, hoping to have found a great deal on a useful device. However, after receiving the product, it simply did not work properly. I was disappointed, but I knew these things can happen, so I decided to reach out to their customer service team to see what my options were.

Unfortunately, that's where the frustration began. They asked me to send videos and pictures of the broken product, which I did, but then they asked for even more, endlessly going back and forth. All I wanted was a solution, but instead I was met with more and more hoops to jump through. I couldn't help but feel like they were trying to frustrate me to the point of giving up.

Eventually, they did offer me two options. I could send the watch back and receive a 50% refund, but I would have to pay for the return postage myself. Alternatively, I could receive a 30% refund without having to send the watch back. Neither option was particularly enticing to me, especially given the amount of time and hassle I had already gone through.

While Katy Craft might offer cheap products, I can't say that it's worth the risk and bother to purchase from them. The customer service experience left me feeling frustrated and ultimately dissatisfied with my purchase. I hope that they will work to improve their processes and customer service in the future.

I had a terrible experience with katycraft.com, and I strongly advise others not to purchase anything from this company. The quality of the products is disgraceful, akin to cheap plastic toys that you would buy from a pound store. The customer service is equally substandard, providing little to no assistance in rectifying my issue.

I decided to purchase a robot vacuum cleaner from the website costing around ?39. After what seemed like an eternity of waiting, the package finally arrived. To my dismay, it was a low-quality piece of plastic junk that barely functioned as a vacuum cleaner. I immediately requested a refund and went through a laborious process of sending the package back to China, which cost me an additional ?17.

After several weeks of waiting, I am still yet to receive my money back from the company. It's incredibly frustrating, and I feel as though I have been robbed. My experience could be just a one-off, but I urge others to steer clear of this site to avoid having a similar experience. It left me feeling cheated, and I think people should be aware of the potential risk. I would even go as far as to say that this company's practices are criminal, and I would strongly encourage others to report it to the police if they have also been scammed.

I just had to share my excitement about Katy Craft with everyone! I stumbled upon their website, katycraft.com, and was instantly impressed with their product. I decided to give it a try and boy am I glad I did! Not only was I thoroughly impressed with it, but when I showed it to my friend, they were equally blown away. It started a chain reaction and I'm proud to say that at last count, 18 of my friends have also purchased one!

What's even better? The price! It's more affordable than a baseball bat, yet much more effective. I've recommended it to all my friends and family and they all couldn't be happier with their purchase. The batteries go in the mid-handle area in a pop-out frame, and it takes just 3 AAA batteries. I will say, however, that it does come without instructions, but it's very user-friendly so it wasn't a major issue.

Overall, I highly recommend Katy Craft to anyone who wants a product that truly delivers on its promises. It's effective, affordable, and most importantly, it gives you peace of mind knowing that you have a reliable tool at your disposal. Don't hesitate to try it out for yourself!

Recently, I purchased a product from Katy Craft's website for my daughter- an LED Tablet that claimed to allow you to "Draw with Light". Looking forward to trying it out, I paid a sum of ?23.95, plus p&p, only to receive a shiny piece of cardboard and a pen. I was more than disappointed, I felt like I had been scammed.

Upon researching more information about Katy Craft, I discovered that they are marketing themselves in a European (British) style on their website, yet they are based in Vietnam. This discovery felt like a kick in the pants since it added insult to injury- not only was the product misrepresented, but so was the company behind it. It seemed they were using false advertising to lure customers in and steal from them.

In my honest opinion, companies like Katy Craft have no place in honest business. It is difficult to trust companies when they are not transparent in terms of their location or practices. Moreover, when companies are deceptive in regards to their products, it can be detrimental to their reputation and customer loyalty. What's worse, is that Katy Craft seems to have no remorse for their actions, and as such, I feel that they should be made to cease trading within the UK.

In the future, I do not plan on purchasing from Katy Craft again. Based on my experience, I believe that you would get better value for your money at Poundland.

As a human being, I am disappointed to say that my experience with Katy Craft's website was extremely disappointing. I had high hopes for the item I ordered, but unfortunately, it did not meet my expectations. In fact, I would even go so far as to say that it was a total scam.

The item in question was a chain necklace that I had hoped would be of good quality. However, I quickly realized that this was not the case. Within minutes of wearing it, the chain had broken, revealing to me that it was made of very cheap and low-quality materials.

What's more, the chain was advertised as being heavy, but in reality, it was incredibly lightweight. This was not at all what I expected or wanted, and I felt cheated that I had spent my hard-earned money on such a poor quality product.

To make matters worse, I later found the same chain on eBay for a much cheaper price. This was a real slap in the face, as I felt like I had been taken advantage of by Katy Craft's website.

As if all of this wasn't bad enough, the colour of the chain was also not as described. Rather than looking gold, it had a pinkish hue that was not at all flattering or attractive. It was clear to me that the pictures on the website did not do justice to the actual item.

All in all, I would strongly advise against buying anything from Katy Craft's website. Based on my experience, it seems like a total scam that will only lead to disappointment and wasted money. Save yourself the trouble and spend your hard-earned money elsewhere.

I've never shopped on this site but I did check it out.

Sure enough, as I can tell you, the site is a fraudulent store with an adorable look and that's all it is.

Firstly, sells bootlegged anime/game figures for way much more than they're actually worth.

Secondly, the owners of this site steals images of various artists on Etsy and uses them to advertise the products on their site.

There isn't much more to say but, however, if you value your time and money, don't use this site, you'll be ripped off.

As a disappointed customer of Katy Craft (katycraft.com), I must express my frustration with the experience I had with their company. I placed an order during the busy holiday season in 2019, hoping to receive a unique and special item. Unfortunately, my excitement was short-lived when I learned that my purchase failed customs inspection and was sent back to the seller.

In my attempts to resolve the issue, I reached out to Katy Craft several times, only receiving a response on two occasions – and both responses were not helpful. They claimed to have contacted their post office regarding the situation, but my calls to their telephone number in the United States proved fruitless.

To add insult to injury, my account indicated that my order was fulfilled, despite the fact that I never received it or a refund.

As a consumer, I must warn others against investing their time and money in this business. It was a frustrating and disappointing experience, and I urge others to steer clear.

As a consumer searching for a reliable and affordable cleaning solution, I stumbled upon Katy Craft's website (katycraft.com) and was enticed by the overwhelming positive reviews of their product. I decided to give it a try as the price was reasonable and appeared to fit my needs perfectly. The wait time for the delivery was about two weeks, which was somewhat expected given the current state of the world, but upon receiving the package, I was surprised to find that there were no instructions included. However, that wasn't too much of a problem since I assumed it would be simple enough to use.

Unfortunately, upon using the product, I realized that there was a major flaw - there was no extractor hole in the device. This meant that despite the spinning motion of the product, it was not able to pick up anything from my floor - not even a speck of dust or a tiny crumb. I was very disappointed, as what I was holding felt very cheap and flimsy in my hands. I couldn't imagine how it would be able to mop up anything, let alone provide any type of cleaning function.

To make matters worse, upon further inspection, the product that was shipped to me did not match the photos that I saw on the website. This led me to believe that those positive reviews may have been fake or misleading. I have since contacted Katy Craft for a refund, but remain doubtful that I will get any sort of response or resolution from them.

Overall, I am very disappointed with my experience with Katy Craft and would not recommend their products. This has been a frustrating and disappointing experience that has left me feeling that I wasted both my time and my money in purchasing a product that did not deliver on its promises.

When I stumbled upon katycraft.com, I was intrigued by its website design and the variety of products offered, which seemed to cater to a wide range of interests and tastes. However, my initial positive response to the site was soon marred by a terrible experience with the product and customer service.

My husband, an avid cycling fan, had been eyeing a Tour de France poster on the site for some time. I decided to surprise him with it as a gift. When the poster arrived, we were both disappointed at the poor print quality and the glaring mistake of misspelled names of some of the top riders such as Bradley Wiggins and Chris Froome. It was quite obvious that the poster was of cheap quality, something that we couldn't even hang up on the wall.

Naturally, we contacted the company, hoping to return it for a refund. Initially, the response we got from the customer service was positive, as they acknowledged the mistake and offered a refund if we return the item, which we did at our own expense. However, we never received the refund, despite multiple attempts to follow up with the company. They simply ignored all of our emails and attempts to reach out to them. This was extremely frustrating, and we felt cheated and let down by their customer service.

Based on this experience, I would not recommend katycraft.com to anyone. While the website might look polished, they seem to be selling dodgy goods and do not honour their commitments to customers. If you are considering purchasing anything from them, I would strongly advise against it.

It's so unfortunate that my experience with Katy Craft has been nothing but a disaster! I was so excited to order 3 figures from them, but it ended up being a frustrating and time-consuming process.

It all started when I received a duplicate figure that I already owned. I contacted the customer service team to exchange it, but they made me order a new figure and wait for them to refund my money on the original order. After 5 weeks of waiting, I finally received the first item, but it was the same figure that I had requested to be returned, and on top of that, it was damaged due to bad packaging!

I contacted the customer service team again, but to my disappointment, I didn't hear back from them for weeks. Then, I received a notice on the Saturday before Christmas that my second figure would not be coming, which put me in a difficult position as I had to scramble to find another gift.

When I asked for a refund, their solution was to let me keep the erroneous figure and call it even, which wasn't acceptable to me. Following this, I received a few emails from them offering me partial money back and letting me keep the duplicate figure, which I declined. Eventually, they said they had issued my credit, but it has yet to show up.

My attempts to reach out to them have been futile as they no longer respond to me. It's incredibly frustrating that I've had to go through this whole ordeal, and I wouldn't recommend Katy Craft to anyone.

I ordered an alarm clock last week and it said it would be with me within 3-5 working days and a week later I've not heard a thing about it. No email to say it's been sent out or any kind of contact from you about it. Where is the product that I have paid for? If you would've said a longer delivery date I would've gone to a shop and bought it so I'm left waiting when if you would have been honest about delivery date none of this would be happening now!

I had a truly disappointing experience with Katy Craft, an online store that sells a wide range of products. I had ordered a beautiful bird bath from their website and eagerly waited for weeks to receive it. Unfortunately, the package got stuck in customs in the United Kingdom and was eventually sent back to the company.

I immediately contacted Katy Craft and inquired about a refund, but to my dismay, they refused to refund my payment. I was utterly frustrated, and I felt like I had been scammed by the company. I would advise everyone to steer clear of this online store, as they are clearly not trustworthy.

Furthermore, their customer service was unhelpful and discourteous. Even after explaining my situation to their representatives, they seemed indifferent to my problem and unwilling to provide any viable solutions. This left me feeling frustrated and disappointed in their lack of professionalism.

I strongly advise anyone who is thinking about doing business with Katy Craft to reconsider their decision. Their lack of integrity and customer service has left me determined never to do business with them again. Overall, I had an incredibly negative experience with this company, which was nothing short of a complete scam.

I cannot express my disappointment enough with Katy Craft. After ordering a product from their website (katycraft.com), I was optimistic about receiving a quality item. And yet, my experience turned out to be anything but positive. Upon opening my package, I found that the item I had received was nothing like what had been advertised on the website. It was cheaply made and lacked all of the features that had initially attracted me to the product in the first place.

Feeling rightfully frustrated, I reached out to Katy Craft's customer service team in hopes of finding a resolution. However, their response only served to add insult to injury. They informed me that I would be required to pay for the return postage back to China, effectively shifting any blame onto me for their dishonest business practices.

In the end, I can only label my experience with Katy Craft as a complete scam. They falsely represented their product in order to make a sale, and when confronted with the truth, they refused to take any responsibility for their wrongdoing. I strongly advise anyone considering purchasing from katycraft.com to proceed with extreme caution.

I recently purchased a hair removal device from Katy Craft, thinking it would be the perfect solution to my grooming needs. Unfortunately, upon arrival, I was incredibly disappointed to find that the product I received was not what was advertised - in fact, it seemed to be a cheap knockoff of the real thing.

But my disappointment didn't end there. As I tried to charge the device, I quickly realized that the charging port and the surrounding plastic casing were completely misaligned, rendering the product useless. It's clear to me that Katy Craft doesn't put much care into their products, and I felt that I had no choice but to request a refund.

Overall, I would highly advise against buying anything from Katy Craft. Not only was the product I received a complete disappointment, but the shoddy craftsmanship and lack of attention to detail just underscores the fact that this company is not one to be trusted for quality or reliability. Save your money and look elsewhere for your beauty needs!

I had an extremely disappointing experience with Katy Craft and I would not recommend shopping on their website. After purchasing an item, I waited for weeks to receive it, only to be informed by the company that they would not be sending it at all. Unfortunately, I did not receive a refund either, despite being told that my payment had been returned to me. This kind of behavior is completely unacceptable and I feel that I have been cheated out of my hard-earned money.

What's worse is that Katy Craft appears to have absolutely no intention of taking responsibility for their actions or making things right for their customers. I tried contacting their customer service department numerous times but received no response, indicating a general lack of attentiveness and disregard for customer satisfaction.

Overall, I am deeply dissatisfied with my experience with Katy Craft and would not trust this company with my money again in the future. I urge potential customers to think twice before making any purchases on their website, and to consider the risks of dealing with such a poorly-managed business.

I recently purchased the facial cleanser from katycraft.com, hoping for a refreshing and rejuvenating experience. Unfortunately, this product did not meet my expectations. Despite my efforts to try different batteries, it failed to work. This was understandably frustrating, and I reached out to the customer service team a few times to explain the issue. To my disappointment, I did not hear back from them. Not even an acknowledgment of the situation or an apology.

As a consumer, this experience was less than ideal. I was left feeling let down and unheard. It's important to note that this was not a reflection of the entire company, but just my personal experience. What was disappointing, however, was that the website only seemed to showcase positive reviews. After experiencing this let down, I was more interested in seeing that the company was willing to listen to their customers and make amends when necessary.

Overall, it's tough to recommend katycraft.com based solely on my experience. However, I understand that everyone has different experiences, and perhaps their other products are top-notch. I would suggest that anyone considering a purchase from them read more reviews, have reasonable expectations, and understand that sometimes things do go wrong - but it's the company's response that truly matters.

Recently, I purchased a "smart hoover" from the online retailer Katy Craft. I was extremely disappointed with my purchase, as the product did not have the necessary extraction hole, which made it almost useless for its intended purpose. Additionally, the hoover did not come with a smart charger, which was a major oversight on the part of the manufacturer.

To make matters worse, I encountered issues with the refund policy when I tried to return the faulty item. Unfortunately, my experience with Katy Craft was an overall negative one, and I must caution others who are considering purchasing from this website.

As a consumer, it is important to make informed buying decisions and trust in the products and services provided by reputable companies. Unfortunately, my experience with Katy Craft fell short of my expectations, leaving me frustrated with the entire process. Consequently, I would advise anyone looking to buy a hoover or any household appliance to avoid this website and instead look for a more trustworthy and reliable alternative.

I recently purchased the King Ghidorah 2019 toy from katycraft.com. The product picture on the website was exactly what I was expecting, and the packaging arrived with the 2019 design as promised. However, upon further inspection, the actual toy was not the right one. Needless to say, I was disappointed.

I attempted to contact customer service to resolve the issue, but unfortunately it was incredibly frustrating. The process of returning the toy seemed like a hassle, and after multiple emails, it still wasn’t resolved.

In addition to the wrong toy, the one that I did receive was not assembled correctly. The wings didn’t work properly and overall the quality of the toy was disappointing.

While I cannot speak to the quality of all of the products sold on katycraft.com, my experience was less than satisfactory. If you’re looking for a reliable and easy shopping experience, I would recommend checking out bigbadtoystore instead.

Katy Craft, a popular online retail store, has come under criticism due to a recent customer's negative experience. The review in question describes a situation in which the customer ordered an item, specifically a pillow, from the store and was informed that the item would arrive within 2-3 days. However, two weeks later, the item had not yet arrived, prompting the customer to contact the store's customer service team.

Unfortunately, the customer was not met with an acceptable response. Instead of an apology or an explanation of the delay, the customer received a dismissive email that lacked any kind of empathy or reassurance. With a simple "Hope you wait more. Thank you," the customer felt ignored and dissatisfied with the store's level of customer service.

It is unfortunate to hear about these kinds of experiences, as they can seriously damage a business's reputation. Consumers are increasingly relying on online reviews to make informed purchasing decisions, so it is crucial that online retailers prioritize excellent customer service and prompt delivery times.

Overall, customers are advised to steer clear of Katy Craft until further notice, as the risk of a similar negative experience is high. While it is possible that this was a one-time issue, there are simply too many alternatives available for shoppers to take any unnecessary risks.

As a concerned consumer, I felt compelled to share my recent experience with Katy Craft. I came across their website, katycraft.com, and decided to make a purchase. However, I was disappointed to find that there was no communication from the company regarding my order, except for an email from PayPal confirming the payment. What made matters worse was that the private email listed on PayPal as the account name my money was going to, raised some red flags for me.

I immediately decided to cancel my order and attempted to stop the payment through PayPal. This was an incredibly frustrating process, and it made me wonder why sites like Katy Craft aren't banned in the UK. If they aren't registered to trade in the UK, then why is PayPal's Pay after Delivery system not fulfilling its intended purpose?

Overall, my experience with Katy Craft left me feeling disappointed and disillusioned. It is important for us as consumers to support ethical and reliable companies, but it seems that some companies can slip through the cracks and take advantage of vulnerable individuals through the use of less-than-transparent practices. It's important that we continue to raise awareness and hold these types of businesses accountable for their actions.

I recently had an experience with Katy Craft's online store that left me feeling underwhelmed. While I was browsing their site, I came across a figure that I was interested in purchasing. I placed the order and waited for the confirmation email to come through. Unfortunately, I received no correspondence from the store for quite some time.

After a couple of weeks without any updates, I decided to cancel my order. I was disappointed because I had been excited about the item, but the wait was becoming too long. I tried to reach out to the store through the email address they provided on their website, but the message bounced back to me. It seemed that the email they listed was invalid- not a good sign for an online store.

At that point, I turned to PayPal. I had actually paid for my order through this service, so I knew that I could contact them and request a refund. I was relieved when they responded to me quickly and refunded my money without any hassle.

Overall, my experience with Katy Craft was a mixed bag. While the products they offered seemed to be of high quality, their customer service left a lot to be desired. If you do decide to shop with them, I would recommend making sure that their communication channels are functional and reliable.