Kemba Credit Union’s earns a 1.0-star rating from 4 reviews, showing that the majority of members are dissatisfied with financial services.
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Kemba Credit Union ain't doing their job right
Kemba Credit Union ain't doing their job right. I mean, come on, I've tried to close my savings account 3 times already and they still haven't done it. Their staff even told me that I wouldn't get charged for being dormant, but guess what? I'm still getting charged. It's frustrating and I wouldn't recommend banking with them.
I can't buy stuff online with my Kemba credit union account without it getting locked up all the time
I can't buy stuff online with my Kemba credit union account without it getting locked up all the time. Then I can't get to my money and I gotta waste time on the phone trying to fix it. They keep saying it's fraud but we never had any fraud. It happens like every month or so. I told them about it a bunch of times but it still happens. Last time was like 4 weeks ago and they locked it for no reason.
Kemba credit union is holding my paychecks even though they said they wouldn't
Kemba credit union is holding my paychecks even though they said they wouldn't. When I deposit my check on my phone, they still hold the money. I talked to one of their big shots, Duane S, last week, but he didn't do anything to help me. Now, Kemba took too much money from my checking account and charged me extra fees. They're holding my money and then paying for my mistakes. How long do I have to wait for my money? I deposited my check like a week ago!
Is Kemba Credit Union Legit?
Kemba Credit Union earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Kemba Credit Union has claimed the domain name for kemba.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Kemba.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
I bought stuff from 2 places
I bought stuff from 2 places. I sent some of it back and they didn't argue. One of the returns was for $87 and the other was for $49.97. They put the money back in my account like a "deposit". I waited a month for it to show up in my debit account, but it didn't. So I called Kemba and they said it wasn't there. I called the companies and found out they're both owned by the same people. They put the money in my account in November . I called Kemba again and they said the same thing as before. Then I called my local branch and talked to a nice guy who called me back with an answer. They put the money in as a DEPOSIT instead of a TRANSFER. I called the company and told Peter they had to put it in as a TRANSFER. He said he never heard of that and they always just DEPOSIT the money. Now I don't have my refund in my debit account. I need some help.
Kemba Credit Union Reviews 0
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About Kemba Credit Union
One of the key strengths of Kemba Credit Union is its focus on member satisfaction. Unlike traditional banks, Kemba Credit Union is a not-for-profit organization that is owned and operated by its members. This means that the credit union is able to prioritize the needs of its members over the interests of shareholders or investors. As a result, Kemba Credit Union is able to offer a wide range of financial products and services that are designed to meet the unique needs of its members.
Another key advantage of Kemba Credit Union is its commitment to innovation. The credit union is constantly exploring new ways to improve its services and enhance the member experience. This includes investing in new technologies, such as mobile banking and online account management, as well as offering innovative financial products, such as high-yield savings accounts and low-interest loans.
Overall, Kemba Credit Union is a highly reputable financial institution that is dedicated to providing its members with exceptional service and innovative financial solutions. Whether you are looking for a new checking account, a home loan, or investment advice, Kemba Credit Union has the expertise and resources to help you achieve your financial goals.
Overview of Kemba Credit Union complaint handling
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Kemba Credit Union Contacts
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Kemba Credit Union phone numbers+1 (800) 825-3622+1 (800) 825-3622Click up if you have successfully reached Kemba Credit Union by calling +1 (800) 825-3622 phone number 0 0 users reported that they have successfully reached Kemba Credit Union by calling +1 (800) 825-3622 phone number Click down if you have unsuccessfully reached Kemba Credit Union by calling +1 (800) 825-3622 phone number 0 0 users reported that they have UNsuccessfully reached Kemba Credit Union by calling +1 (800) 825-3622 phone number
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Kemba Credit Union address8763 Union Centre Boulevard Suite 101, West Chester, Ohio, 45069-4897, United States
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Kemba Credit Union social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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