Kingstone Insurance Company’s earns a 3.7-star rating from 6 reviews, showing that the majority of policyholders are satisfied with their coverage and service.
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This compny takes your premiuim for yrs and denys your claimz wen u need them to step up
This compny takes your premiuim for yrs and denys your claimz wen u need them to step up. A water leekage found behind my electricl box in my bsment drng a routin check and claim denied aftr almst a month of waitin. Horribl experince wit ths insurance co. Hve since dumpeed them and found a more ComplaintsBoard.com reputabl insurance co.
Kingstone Insurance Company ain't no good, they're just looking to take your money
Kingstone Insurance Company ain't no good, they're just looking to take your money. They're fine with you being a customer until you have to make a claim. Then they drop you like a hot potato and cancel your policy. It happened to me, and my name is ***. I don't know if that's legal, but the government doesn't seem to do anything about it.
Kingstone Insurance Company Complaints 4
with me. I was so mad that I called their customer service, but nobody answered me for a long time
with me. I was so mad that I called their customer service, but nobody answered me for a long time. When I finally got through, their service was so bad, they spoke with me very rudely and didn't give me any explanations. It was a nightmare dealing with them, and I would never ever recommend them to anyone. They should learn how to treat their customers with respect, or they will lose business fast. It's a shame, because I thought they would be a good option for my insurance needs. But now I regret ever doing business with them.
The complaint has been investigated and resolved to the customer’s satisfaction.
Dis here insurans be'n a real bummer
Dis here insurans be'n a real bummer. My dang buildin got some serious dang damage, and now it might be dang hazardous fer livin'. Supposed ta be coverin' dis crap, but den I talked ta da adjuster and he said it might be 'cause of water gettin' in da bricks 'n' freezin' 'n' causin' da front ta come off. What da heck?! Dis ain't my fault! Da claim rep straight up dismissed my claim, sayin' it's just wear 'n' tear 'n' not covered. But I swear there's evidence of water damage up on da ceilin' of da top floor, which backs up what da adjuster said. 'N' even if it is wear 'n' tear, they still ain't givin' me no money ta fix da water damage. What kinda garbage is dis?!
The complaint has been investigated and resolved to the customer’s satisfaction.
We got insurance for our crib on August 6 from Kingstone Insurance Company
We got insurance for our crib on August 6 from Kingstone Insurance Company. We paid them all the cash on July 27th totaling to $5,829. They shouldn't start insuring till our home's completion though. Unfortunately, our insurance broker hit us up on Sep 20 and told us that Kingstone made the project worth too much, so they won't insure it no more. They buggin' talking about the vacuum costing $26k when it's only worth $5k. We had no choice but to find another insurance company that replaced our policy starting from Oct 1st, 2021. Kingstone gave us back our money, but they took out $1,085 like they've been insuring our home for almost 3 months which ain't right. The insurance only started on Aug 6 and they stopped it on Sep 20. They sent us a check of $4744 on Oct 1st when it should have been more. At $15.96 per day, they owe us $366.80 more for insuring us from Aug 6 to Sep 20. But they're hard to reach as they fire their peeps too often, so our broker couldn't get the answers we need.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Kingstone Insurance Company Legit?
Kingstone Insurance Company earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Kingstone Insurance Company resolved 100% of 4 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Kingstoneinsurance.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Kingstoneinsurance.com you are considering visiting, which is associated with Kingstone Insurance Company, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Kingstoneinsurance.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Kingstone Insurance Company.
However ComplaintsBoard has detected that:
- Kingstoneinsurance.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The kingstoneinsurance.com may offer a niche product or service that is only of interest to a smaller audience.
- Kingstone Insurance Company protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Hi, I had a problem with my homeowners insurance last fall
Hi, I had a problem with my homeowners insurance last fall. I made a claim for repairs to my deck and sunroom, but they only agreed to cover the sunroom. Turns out, there was more damage in the sunroom than we thought, including mold, electrical and fire damage. We had to remove everything from the sunroom and start all over again. The extra work cost $12,000 more than the original quote and we have been trying to get reimbursed from Kingstone since January. Unfortunately, they have not been very helpful. I have contacted them multiple times and only 10% of my calls and emails have been answered. I've spoken to several people at Kingstone, including a manager, who all say they will review the new quote and speak to my contractor, but nothing has happened. I even threatened to contact the ComplaintsBoard.com, but still no luck. It's been over 6 months and I'm still waiting for resolution. My claim number is ***, my contact person is *** and the manager is ***. The contractor is SJN *** and his number is ***. Please let me know if you need anything else. Thanks!
The complaint has been investigated and resolved to the customer’s satisfaction.
About Kingstone Insurance Company
One of Kingstone's core strengths is its commitment to innovation and staying ahead of industry trends. The company is constantly exploring new ways to improve its insurance offerings, investing in technology and data-driven decision making to better serve its customers. As part of this focus on innovation, Kingstone has developed a number of proprietary underwriting tools that help the company assess risk more accurately and tailor its policies to each individual customer's needs.
At the same time, Kingstone remains true to its roots as a community-focused insurer. The company's customers include individuals, families, and businesses of all sizes, and Kingstone prides itself on delivering personalized, attentive service to each and every one. This approach has earned Kingstone a loyal following of customers who appreciate the company's strong values and commitment to helping local communities thrive.
Overall, Kingstone Insurance Company is a trusted and reliable choice for anyone seeking high-quality insurance policies. With a track record of success spanning more than 130 years, a steadfast commitment to innovation and community service, and a wide range of policies to choose from, Kingstone is one of the best insurance providers in the industry today.
Overview of Kingstone Insurance Company complaint handling
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Kingstone Insurance Company Contacts
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Kingstone Insurance Company phone numbers+1 (800) 364-7045+1 (800) 364-7045Click up if you have successfully reached Kingstone Insurance Company by calling +1 (800) 364-7045 phone number 0 0 users reported that they have successfully reached Kingstone Insurance Company by calling +1 (800) 364-7045 phone number Click down if you have unsuccessfully reached Kingstone Insurance Company by calling +1 (800) 364-7045 phone number 0 0 users reported that they have UNsuccessfully reached Kingstone Insurance Company by calling +1 (800) 364-7045 phone number
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Kingstone Insurance Company address15 Joys Ln, Kingston, New York, 12401-3705, United States
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Kingstone Insurance Company social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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