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Kmart review: false advertising of survey! 115

K
Author of the review
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Recent purchase receipt on11/22/07 offered valued feedback upon entering kmartfeedback.com and a chance to win $2,500 gift card after entering their survey. Web site stated kmartfeedback did not exist.

115 comments
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alysa adams
Nov 25, 2007 8:52 am EST

I recently purchased a desk w/hutch on 11/22/07 at 10:22 am. The desk was 114.99 in the store and 99.99 on the internet. After speaking to two mangers they adjusted the in store price. In todays circular 11/25-12/1 sales the desk is on sale for 79.99. I called the store before going there to get an adjustment and they told me they do not give adjustments.

I don't understand this since the back of the receipt says you have 7 days for a price adjustment. I feel this store is not following the guide lines.

Alysa Adams
[protected]

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Deanna Campos
Nov 25, 2007 6:02 pm EST

I tried to enter the kmartfeedback.com for the $2500 and the site didn't let me enter the 9 digit number. What a waste of time.

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jamie fegley
Nov 26, 2007 3:49 am EST

This is the second time i have gotten something from kmart to go online and do something and each the web site is down. I see they handle there web sites like they handle there stores. I have had nothing but problems with my local s tore they conveniently forget to take down prior sale signs you go buy it. Realize you payed more then the sign said and they they will not honor the price on the shelf. If has happened to me four times i refuse to go back until some thing done with the people in that store, or they need to change there policy's.

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Gloria Rosso
Nov 26, 2007 12:51 pm EST

I also have a receipt inviting me to submit feedback for a chance to win $2500 gift card from KMart. There is no place to submit any
feedback for an opportunity to win anything. I also have experienced outdated sale signs that they do not want to honor.

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Kirk Bonhard
Nov 26, 2007 2:46 pm EST

i also cannot find web site kmartfeedback.com and i want to enter to win
2500 hundred

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Kirk Bonhard
Nov 26, 2007 2:49 pm EST

1 also want it to be known that i am doing this reguest within the 7 days

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james johanyak
Nov 26, 2007 2:52 pm EST

kmartfeedback.com does not exist as of 11/26/07.

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marlene short
Nov 26, 2007 3:59 pm EST

Kmartfeedback.com is fraudulent. False info. Will make me want to shop some place else. Shopped at K-Mart today 11/26/2007, tried to find the site today. Is not there.

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Carol Rodgerson
Nov 26, 2007 4:34 pm EST

After reading all the complaints about $2,500 Kmart gift card web not existing I guess I have to believe there is nothing else to do is to FORGET ABOUT IT. Someone should take charge of the problem because many people are very disappointed in Kmart and their procedures. Hope that this can be resolved real soon. Thank you, or should I say Good Luck!

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Terri Howe
Nov 26, 2007 6:12 pm EST

Nice offer Kmart, now how about backing it up with a website!

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tracy tran
Nov 26, 2007 6:53 pm EST

I also tried to inter the web site and there is no such site also did not get the 30% off the item I purchased that advertised an extra 30% off. I use to like Kmart and wished they would come back to our area but this kind of business we can do with out in our area theres enough dirty company's out there. Company are only looking out for yourselves and not your customers but remember we pay your bills.

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M.Florian
Nov 26, 2007 7:21 pm EST

Don't know where you people went but I just got through taking the survey got right to where I was supposed to go no problem...

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Elizabeth Watkins
Nov 26, 2007 9:53 pm EST

I went to kmart today I was going to enter the survey. That really makes me mad. I could have used that gift card for Christmas. I went to kmart to app for a job and I still haven't heard from them that was 6 months ago. Do you think its because Im a single mom? thanks for reading and thanks for letting me know the survey is a fraud. Thanks again.

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alice barcelona
Nov 27, 2007 2:01 am EST

I am doing this to qualify for the sweepstakes drawing.

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Laurie Cardinal
Nov 27, 2007 9:46 am EST

I also made a purchase yesterday 11/26/07 and went to the fake site for my chance to win a $2500.00 gift card and found out it does not exist. That is bad. KMart is not doing so well as it is, how do they think this will help! A Fake website!

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windows windows
Nov 27, 2007 2:00 pm EST

If kmart is a rip-off with the information they are giving us let's get this to the news people this is what they are there for to support us and find out what is going on alright now let's yell to the right people o.k I am with you all the way...

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cyrus pierce
Nov 27, 2007 2:11 pm EST

Your prices are right on time this holiday.

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Shar Gleason
Nov 27, 2007 2:23 pm EST

Hi there, I had trouble at first getting to the kmartfeedback.com, but then I put up in the address window http://www.kmartfeedback.com and it took me right there and I completed the survey with no trouble... hope this helps you all.

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Margaret F. Martinez
Nov 27, 2007 2:32 pm EST

Couldn't get into survey... Does it exist?

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Floria Kelderhouse
Nov 27, 2007 2:47 pm EST

I believe in keeping money in our community... but NO MORE... I am sick of New Lenox Kmart.. first of all their toilets are filthy... too much illness going around to chance that... then why dont they take the message off all their receipts about feedback and entering to win a 2500.00 gift card...there is no such site...how phony is that?... GOODBYE KMART... HELLO WALMART AND TARGET... AND A VERY MERRY UN CHRISTMAS TO YOU.

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cyrus pierce
Nov 27, 2007 5:35 pm EST

I love to shop at Kmart.

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Ray Amon
Nov 27, 2007 5:56 pm EST

Kmart receipt's should be subject to law-suit for false advertising due to no survey for telling your feedback, 2500kmart gift card web site does not exeist.

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debra burch
Nov 27, 2007 10:33 pm EST

I just went to Kmart, got receipt which said too go too kmartfeedback.com @ take a survey, but cannot get their.

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Jdy Van Schoyck
Nov 28, 2007 6:27 pm EST

Too bad the Better Business Bureau doesn't do something about these stupid surveys that don't really exist!

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Dawn M. Bobee
Nov 28, 2007 6:33 pm EST

Kmart sucks ! That's big bussniess for you. Take our money treat us like crap and laugh all the way to the bank. Since Sears bought Kmart out there has been some big changes a bunch of crooks . Take your Blue light speacial and survey and stick it.

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Betty Sue Lewis
Nov 29, 2007 6:41 pm EST

I to was trying to find the site to try to enter for the gift card, but could not find it, and I shopped at Sears and experienced the same, tried to enter to win a gift card and could not find the site. What can one hope to gain by false advertising?

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carmen
Nov 30, 2007 6:01 am EST

I tried to purchase a gift for my son for Christmas and it still had the sale price with tag and sales lady would not honor it, last one too, she said sale was over but I told her sale sign was still on razor sale over she said, I told her to keep it I would go some place else to find it, made me mad.

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carmen
Nov 30, 2007 6:08 am EST

DON'T SHOP TARGET THEY DON'T SUPPORT OUR SOLDIERS OR THEIR FAMILIES!

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shamecca lewis
Nov 30, 2007 6:17 am EST

I will never in my life shop at Kmart again and I have put up all kinds of flayers around town about the Kmart scams everybody lets make Kmart go out of business and shop at only walmart or target. Leave Kmart alone. They left us alone!

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Lavonia Andrews
Nov 30, 2007 8:45 am EST

Cannot locate KMART VALUES YOUR FEEDBACK with and opportunity to be entered into a $2,500 Kmart gift card by visiting kmartfeedback.com within 7 days of the date of my purchase which was ll/28/07 (Wednesday).

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Sue Buck
Nov 30, 2007 10:04 am EST

I tried to take a Defective Itam Back. After spending 30 min at cash register being told that the Itiam I bought was not. Omn the receipt. Being called a Lier. I was told I would be credited 1/2 of my Money and would have to pay a nother $7.89 For a sweater I had paid for. I am now stuck with a defective sweater and will never shop at Kmart again. Nowonder they went Bankrupt. Marth. Had little to do with it. The way they take care of People has every thing to do with it. What a RIP OFF!

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Barbara Ranz
Nov 30, 2007 1:17 pm EST

I figured it was SCAM because KMart doen not give anything away!

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nancy sims
Nov 30, 2007 8:37 pm EST

I don't know where these stores get off with this false advertisement. Maybe Kmart should give every one with a receipt a gift card.

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Bonnie Sisk
Nov 30, 2007 11:30 pm EST

I have my sales receipt from Kmart that said there for a survey with a chance to win a $2500 gift card and couldn't find kmartfeedback.com. Why do you put this on your receipts if you don't have such a site for you to enter. This is false advertisement. I've filled out a lot of surveys for other stores.

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William P. Hutchinson
Dec 01, 2007 2:59 am EST

The price tag on shelf item stated there was a $1 off, but at the check-out & price checking device, (which I REALLY LIKE to see in YOUR stores & think other stores should have), the price showed as the regular price. The help at the check-out was VERY GOOD , & resolved the problem very well. Thank you, K mart...

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William P. Hutchinson
Dec 01, 2007 3:01 am EST

Incorrect pricing was fixed at check out quickly.

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elly boyd
Dec 01, 2007 5:48 am EST

i to would like to enter the nonexisting 2500 draw. my other complaint is the pricing on merchandise that doesnt exist not on the shelf eather. no price no purchase.

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Pamela Paul
Dec 01, 2007 9:18 am EST

Well what a disapointment ! I actually had a Great experience at the K-mart store to share. And was putting It in today before the seven day deadline. This really BITE's.

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nancy kulbacki
Dec 01, 2007 9:30 am EST

i can't get into the site to enter--grrrrrrrrrrr fakes!

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Ronald J. rich
Dec 01, 2007 1:57 pm EST

I shopped at KMART Store #4860 on 11/26/07.
Went to 'enter contest for $2,500. prize. Can't find survey!
I shop at this store at least two or three times a month.
I also take advantage of the 'free' internet access. At least I'm thankful for that.

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