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Kmart review: false advertising of survey! 115

K
Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

Recent purchase receipt on11/22/07 offered valued feedback upon entering kmartfeedback.com and a chance to win $2,500 gift card after entering their survey. Web site stated kmartfeedback did not exist.

115 comments
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Sandy Power
Dec 08, 2007 11:09 am EST

The site does exist... it just isn't available to ALL search engines. It goes right through on Google with no problems at all.

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Sandy Power
Dec 08, 2007 11:26 am EST

This site DOES exist. I think it's just not available through all search engines. Google takes you right there, no problems at all.

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J Acel
Dec 08, 2007 2:45 pm EST

K-Mart on 12 mile road and John R. Madisosn Heights Michigan is the worst managed store in the world. I ask myself why am I here every time o go in. There sales never ring up on sale and they are to lazy to check the prices. Today, their price was wrong the girl rang the manager 4 times, there were 3 signs saying on SALE $6.99 the cashier would not look ,the item was 2 feet from the cash register, when she did finally see the sign she still would not sell it to me. she had to get a price check.

The employees say the managers are in the back playing cards. 20 to 30 people waiting in line every time. I thought they would change when Sears took over, but I think it is worse.

Horrible place.

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Eileen
Dec 08, 2007 7:34 pm EST

Cannot get into web site to enter the survey. I don't believe it exist.

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Neil Levit
Dec 09, 2007 5:54 am EST

Its bad enough out there in the retail shopping market, but for kmart to lie about this site is terrible. I spend a lot of money with kmart, if they don't make this right with me I'm going to target and walmart from now on.

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shelli reeves
Dec 09, 2007 3:17 pm EST

We also couldn't find the place where you do a survey to get entered to win $2500.00, what's up with that, if your not going to do the survey, dont post it on your receipts, that is false advertising.

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Anthony Furr
Dec 10, 2007 10:36 am EST

How is it that "K-Mart" has a web site they advertise for a free drawing for a $2500.00 drawing for a shopping spree and you cant find it? I guess this is why I do most of my shopping now at wal mart because it wont be long until there wont be any k marts to do business with.

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mary anne gallippi
Dec 11, 2007 11:52 am EST

I could not find the wedsite for the sweepsteaks!

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Brenda Azure
Dec 12, 2007 8:04 am EST

Enjoyed my experience.

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chalette
Dec 12, 2007 11:59 am EST

Hello kmart. I tryed to getinto the survery but could not get into it why is this a joke or want . if so why not say so. Some time i do not no why people put these things out their if their not true. Some people get their hops up to win. when it is just a joke thats not fare at all. And yes i belive in giveing money to my community. Kmart please take the message of the recepits about the 25000. if it not true because some one can sue you for that joke your planing on people like me. if you need to talk to me heres my number [protected].

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rita hall
Dec 12, 2007 1:27 pm EST

They have no one to check you out of store. The sale signs are all wrong and they are not very nice. The 2500. gift card is shameful this is just all wrong Is someone in a third world country running KMART this is store number 7174.

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Edie Maiden
Dec 13, 2007 9:24 am EST

Just doing a feedback.com fir a 2,500.00 gift card. Reciept number [protected]. Have not been to k-mart in awhile, but it seems to have gotten better in the last year. Bought 3 surrounds sound for my t-vs last year and they didn't work and no one was avaliable to show me why! Still have them sitting by the t-v not knowing how to work them. Edie maiden [protected]

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Angel
Dec 13, 2007 12:37 pm EST

You must type in www.kmartfeedback.com, the site will come up if you do it that way. The survey does exist. I just entered my survey in although my answers were not very positive for Kmart, I was able to "enter to win" the gift card.

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Signora Smith
Dec 14, 2007 9:56 am EST

I have tried to get to your sight kmartfeedback.com and it cannot be found anywhere you should to a better job of making sure this sight is available it is a form of false advertising. Stop it! Don't you realize you are losing business over this practice. Again Stop it!

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Karen A Deutsch
Dec 14, 2007 8:27 pm EST

I have to say that the survey for 2500.00 is false advertising and I can't believe they can legally do this. they need to take it off the receipts or make this good. Today is 12/14/07 and the receipt still has it on there. Please get this corrected. False advertising is illegal!

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Rose Kelsey
Dec 15, 2007 10:25 am EST

SUPER KMART OVER CHARGES FOR SALE ITEMS.

You Dressing ad says 3 for $5.00 when it is rung up the price is $1.67 each that is $5.o1 you are over charging this does not sound like much but if you sell enough it does add up and it is against the law!

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Sheri Shull
Dec 17, 2007 7:40 pm EST

Went to WalMart, decided i would check out Kmart 1 more time. I should have known better. Just like everybody else says no website. Wasted 1 hr. of my needed X-Mas time there. The price comparison was unbelievable. HOW DO THEY EVEN STAY IN BUSINESS!

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James Green
Dec 20, 2007 11:20 am EST

I have tried a number of times to get kmartfeedback.com with no luck... would like to know how these others say they are getting...which isnt many of them. I like to shop at Kmart and Sears... and I like to enter different things as money is always nice to have a change to win. I think the store in Burlington, NC does need a little better management and how the people greet you etc... that all counts in business. Good luck to everyone who has succeed in getting into the feedback. Merry Xmas to all and the best in the New Year.

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im waiting for a chance to win
Dec 20, 2007 5:41 pm EST

I also tried looking for the feedback survey to try and win the BIG gift card! Looks like they are trying to make us all look like fools!

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Jerry Christian
Dec 21, 2007 1:20 pm EST

I was instructed to complete the survey, which turned into additional surveys with any site you agree to receive information about... I repeatedly ended up where I began, and it sounded like I was going to get a $500 gift card (even asked if address was correct so they could ship it to me through Fed-Ex!)... I have received scores of emails from other sites that I said "Yes" to in the many, many surveys, and have received several phone calls from insurance men and a guy over in India. I think the whole thing is a big rip-off and I am done with K-Mart and will refuse any info from their "associated sites" they lured me to!

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Elizabeth Cormier
Dec 21, 2007 9:08 pm EST

I agree, Target and WalMart, U R the BEST!

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june ogara
Dec 25, 2007 10:43 am EST

I went to kmart o2/24/07 and had the same thing happen. Store #7447 new smyrna beach fl. 32168.

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Latrina Rodgers
Dec 31, 2007 12:34 pm EST

After getting a receipt on 12/29/07, I also went on the website and found that the survey does'nt exist. I really think that's very bad buisness on K-mart's part.

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Genna Lou Murray
Feb 11, 2008 6:56 am EST

I did not have any trouble with the web site I just went to the wrong web sight first because it was first on the Page took a survey there thinking I was going to Kmart feedback but never got there so I tried another one the second one and was right there.

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Richard
Mar 10, 2008 11:20 am EDT

3-10-08. Just came from the Super K -Mart in Southgate Michigan. Went on line to complete survey. Site came right up. So what's the problem? Completed the form in a couple of minutes. By the way this is one great K-Mart.

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Denise Santos
Mar 26, 2008 7:30 pm EDT

My first opinion is that it's safe to be open minded to what is presented and how the situation is being handled. Second, the shoe department needs a new look with comfortable styles for walking and less on the bulky looking shoes. There is always room for improvement and we only learn by accepting critics to voice their honest and respectful opinion. Other than that, KMart is a great place for the community world wide. Have a great day!

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merlynnGreenawalt
Mar 31, 2008 3:58 pm EDT

I spent much more than 5 minutes filling out the form for the feedback sweepstakes. You would not take my e-mail address which means I could not complete the (nonexistent) survey. I give Kmart high marks until now, I'm mad.

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YVONNE LANCETTE
Apr 06, 2008 6:25 pm EDT

WHERE DO YOU SIGN UP FOR THE 2, 500.00 DOLLAR GIFT CARD

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wanda
May 05, 2008 10:49 am EDT

http://www.ftc.gov/bcp/consumer.shtm

Here is the website for the FEDERAL TRADE COMMISSION. I didn't even bother to take the survey after reading the other KMART FEEDBACK website and all the people getting scammed, wasting their time taking this bogus survey. Way to go KMART, screw over your customers over a $2500 gift card offer. Your CEO probably spends that much for dinner...pathetic indeed.

So I encourage everyone to file their complaints on the website above, hopefully they will look into this matter.

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jane
Jul 02, 2008 5:09 pm EDT

i could not find website either for feeback and chance ot enter for 2500 giftcard--one in australia or something --asking for suburb-very misleading

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Craig E. Marsh
Nov 11, 2008 10:46 am EST

Just walked in and purchased a coffee maker to replace the one I bought here six years ago. Found it easily. It was on sale. Check out was not a problem. I'll be back. Thanks.

The receipt number from 10:02, 37 minutes ago, is [protected].

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linda quinn
Nov 26, 2008 10:10 pm EST

I try to do the online survey, but it would not let you but in a receipt number so that mean I could not enter the contest, if I was the one to win, I was going to bye grandkids some toys

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linda quinn
Nov 26, 2008 10:19 pm EST

went to kmart to buy my grandson a toy, and enter the contest to when the $2, 500 gift card for my grandchildren for they would a have a christmas, they are only 5& 6 years old until later

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Joe Krach
Nov 29, 2008 4:46 pm EST

I am very disappointed, I could not log on for any survey for a chance to win $2, 500. I wish your corporate mentality would realize that your customers time is important and you have wasted a lot of peoples time by posting a non-existent website. I have made three recent purchases at K-mart but I doubt if I will make anymore purchases at your store over the Christmas season. My three receipt numbers are, 049351127080496679049, [protected], [protected].

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peterdenyer
US
Dec 19, 2008 11:47 am EST

the Kmart feedback web site is http://kmartfeedback.com - which redirects to the survey page at http://research.tlg.com/unsecured/kmartfeedback.html

there is NO "www" prefix on the URL. There is, as has been mentioned, no such site as www.kmartfeedback.com. Just type the URL as it's shown on the receipt - kmartfeedback.com. It's there - I have opened the page numerous times these past few minutes

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