Malleries’s earns a 2.3-star rating from 3 reviews, showing that the majority of luxury shoppers are somewhat dissatisfied with their purchases.
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Fake merchandise
Ordered a Louis Vuitton bag from Malleries website and when I received it I was shocked because it was obviously fake! At the first place I decided to order from this site because it seemed trustworthy and they assured me that all of their merchandise is authentic. I even took the bag to the nearest LV shop and after they checked it they confirmed that it was not real, just a well made copy. I went back to the Malleries website and demanded my money back. The seller agreed and asked me to send the fake one back. I send it back and since then heard nothing from the seller! Tried to contact them many times but was completely ignored!
Stay away from this scam!
I got fake handbag and still haven't received the refund
I bought handbag from the company www.malleries.com. The seller posted fake pics of the handbags and when I received the order, I was really disappointed. I decided to return the handbag, but these jerks took handbag and haven’t returned my money. The worst and really dishonest company. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.
Counterfeit luxury handbags
I bought what I thought was an authentic Chanel purse & I received a knock off.I was insulted that the *** shop owner from 2HAUTE2HANDLE thought they could slip in a fake purse & I wouldn't know the difference.
Malleries has a 100% authenticity guarantee & they apparently screen shop owners before they are allowed to sell on MALLERIES, however I imagine that once the site manager gets comfortable with the shop owner and a few good transactions from them they slide through the system & get away with selling counterfeit items! I had to contact MALLERIES over 5 TIMES until I had Lauren, the operations manager, finally contact me. She took my complaint very lightly and asked for an authentication from a reputable authenticator. I do not trust online authenticators bc they cannot see or touch the bag physically so I took it to a consignment shop to have them authenticate that my purse was in fact not authentic & I had them write me a formal letter. See below.
I filed a dispute with paypal & it seemed like it was taking forever so at the same time I had my credit card co file a chargeback and I got a provisional credit (still waiting for shop owner to try to dispute that, she typically responded within hours on my paypal dispute, however my credit card company has precedence over paypal...it's been 3 days & she has 10 days to respond). I would be very careful if you are going to buy on this site! The manager didn't do jack for me...the shop owner's shop went from being a recommended seller on the 1st page of "Recommended sellers" to like the 7th...that's all they did, just knock her a few pages! Absolutely ridiculous!
LOOK AT THE PICTURES BELOW...THE TERRIBLE PAINT JOB & STITCHING!THERE WAS BLACK DYE ALL OVER THE PURSE FABRIC!
The complaint has been investigated and resolved to the customer’s satisfaction.
When the customer sent us the complaint we had the bag authenticated by an outside authenticator, carol diva.com who's authentication letters can be used in the court of law. This customer has posted this false accusation all over the internet. Please see attached authentication letter from www.caroldiva.com
Is Malleries Legit?
Malleries earns a trustworthiness rating of 41%
Double-checking is the best solution in this case.
Exercise caution when using malleries.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
Malleries protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We conducted a search on social media and found several negative reviews related to Malleries. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for Malleries. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Malleries has registered the domain name for malleries.com for more than one year, which may indicate stability and longevity.
- Malleries.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Malleries.com you are considering visiting, which is associated with Malleries, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Malleries Reviews 0
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Overview of Malleries complaint handling
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Malleries Contacts
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Malleries phone numbers+1 (888) 331-7487+1 (888) 331-7487Click up if you have successfully reached Malleries by calling +1 (888) 331-7487 phone number 0 0 users reported that they have successfully reached Malleries by calling +1 (888) 331-7487 phone number Click down if you have unsuccessfully reached Malleries by calling +1 (888) 331-7487 phone number 0 0 users reported that they have UNsuccessfully reached Malleries by calling +1 (888) 331-7487 phone number
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Malleries emailssupport@malleries.com100%Confidence score: 100%Support
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Malleries address8865 Norwin Avenue, Suite 27 PMB 121 N, Huntingdon, Pennsylvania, 15642, United States
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Malleries social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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